book review ch1
DESCRIPTION
Real Communication by Dan O'Hair and Mary WeimannTRANSCRIPT
COMMUNICATIONCOMMUNICATION::ESSENTIAL HUMAN BEHAVIORESSENTIAL HUMAN BEHAVIOR
DEFINITIONDEFINITION
• ““Communication is the Communication is the process by which by which individuals use individuals use symbols, signs, and , and behaviors to to exchange information.exchange information.
FUNCTIONAL FUNCTIONAL PERSPECTIVESPERSPECTIVES
SYMBOLSSYMBOLS
CODECODE
CULTURECULTURE
SPONTANEOUSSPONTANEOUS
CHANNELSCHANNELS
TRANSACTIONALTRANSACTIONAL
COMPETENTCOMPETENT
• ““Competent communication is concerned with the Competent communication is concerned with the process more than the outcome. more than the outcome. Ethics are also are also crucial to the process.”crucial to the process.”
LINEARLINEARINTERACTIONINTERACTION
TRANSACTIONALTRANSACTIONAL
COMMUNICATION CONTEXTSCOMMUNICATION CONTEXTS
Mass CommunicationMass CommunicationPublic SpeakingPublic SpeakingSmall GroupsSmall GroupsInterculturalInterculturalOrganizationalOrganizationalInterpersonalInterpersonalListeningListeningNonverbalNonverbal