bonding your private network to salesforce clouds

Secure connectivity to your Salesforce applicationsAmy Machi, Alliance & Offer

September 2015

© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change.

© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change.

AT&T NetBond®with Salesforce

2

3 © 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.


Industry trends

Mobility50% of companies will require employees to supply their own devices for work purposes by 2017 (Source: Gartner)

Cloud40% of technology influencers report that they have adopted or plan to adopt more than one type of cloud platform (Source: Forrester)

IoTBy 2020, there will be 50B connected machines to the Internet (Source: AT&T)

Security10x increase in Advanced Persistent Threats and DDoS attacks over the last two years (Source: AT&T)



Customer requirements

Enterprise Requirements

• Control• Security• Performance

• Agility• Cost• Elasticity

Benefits of Cloud

Simple ● Elastic ● Secure ● Private

Enterprises seek to combine the security and performance of private cloud with the economics and flexibility of public cloud

AT&T network global reach and consistency

• Multi-protocol Label Switching (MPLS)-based services* available to 185 countries over 4000+ nodes

• 38 Internet data centers across the globe

• Dedicated Ethernet accessin 94 countries

• 980,287 fiber route miles globally

• Remote access over 539,000 points in 134 countries

• Over 529,000 WiFi Hotspots in 120countries and dial-up available in 130 countries

The AT&T network carries more

than 56.2 Petabytes of Data Traffic

on an Average Business Day



5

ccc



Connectivity to the Cloud

Hair-pin through the data center

• Any-to-any, instant-on connectivity

• Avoids Internet DDoS threats

• Improved latency and throughput

• Privacy from separation

• Better availability from simplicity

• Bursting eliminates gaps and gluts

• Cost model aligns with cloud usage

“An end-to-end solution needs to be simple. Complex to build,

but that’s not my problem.”CTO – newspaper group

Build each redundant connectionCloud Solution

ProvidersUsers

AT&T MPLSVPN

AT&T NetBond®

UsersCorporate Data

Center

CloudService

MPLSVPN

IP Sec Tunnels

or Private Lines

InterconnectionSite

CloudService

MPLSVPN

Users

ccc

AT&T NetBond®

Separated Customer Traffic

SecurityAvoids Internet/DDoSthreats, uses private IP address space

AgilityAPI controlled

ElasticityDynamic capacity

Expanded MOW Deployment 2015Mobile device

PerformanceLow-latency, on-net, fully redundant

AT&T NetBond® technology overview – the cloud with confidence

Cloud Solution Partner

AT&T MPLS VPN



Is a cloud networking solution that enables customers to “bond” their AT&T MPLS Virtual Private Network (VPN) to multiple clouds for the delivery of business applications through fast and highly secure connectivity.

AT&T NetBond® ecosystem

AT&T NetBond®AT&T MPLS VPN

FacilitiesMobile devices & remote workers

IoT



8



Customer Experience – NetBond with Salesforce

10

AT&T NetBond® with Salesforce

Provides access to the following Salesforce applications:

• Chatter*

• Sales Cloud*

• Data.com

• Services Cloud*

• Force.com*

• Communities*

• Database

• Work.com

• AppExchange applications written on Force.com

• Wave Analytics

Locations

• Ashburn, VA

• San Jose, CA

AT&T NetBond®

End Users

Mobile/ Smart Devices

HQSites

AT&T MPLS VPN

Helping to transform enterprise and accelerating the public clouds

Salesforce customers have access to the AT&T MPLS VPN service avoiding the public Internet

via AT&T NetBond. NetBond helps extendSalesforce applications to the mobile device.

*FedGov applications enabled



Customer Profile: National provider of employee benefits, payroll, HR and employer services to more than 200,000 small and medium-sized businesses.

Customer Story: BenefitMall required a secure connection

to their Salesforce CRM cloud application. They wanted to utilize their existing network connection to provide a private and predictable performance and simplify firewall endpoint management.

AT&T Solution: Benefitmall is using AT&T NetBond® to access their Salesforce applications from different locations through AT&T VPN. Future plan includes expanding their cloud footprint with additional collaboration tools using AT&T NetBond.

11 © 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property

and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change.

Secure connectivity to CRM Cloud tools

Leading innovation: Solutions roadmapDynamic orchestration • advanced features • effortless experience • expanded reach

• Power additional use cases

• Advance infrastructure virtualization

• Extend APIs for added real-time management and control

• Enhance portfolio with complementary offers

• Expand global footprint

12 © 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarksof AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment,representation or warranty by AT&T and is subject to change.

ccc



IoT Capabilities from Salesforce and AT&T

capture transmit ingest filter store react analyze enrich

analyze

Platform Capabilities & Value

IoT

so

lutio

n

Flo

w

va

lue

employees

customers partners

engage

manage

AT&T Control Center

Deep Network Integration

Automation Lifecycle Management

Diagnostics Billing/RatingReal-time Controls

M2X

AT&T

ccc



IoT’s Value Chain Enablement by AT&T

Use Cases Enabled within Salesforce:

• Support tickets opened based on network event triggers, sensor data triggers + automated troubleshooting scripts

• Device provisioning

• Rate plan management

• Connection management

• Device/network diagnostics

• Real-time data usage

• SMS functionality

• Time series data management built for IoT

• Broad set of supported devices

IoT Applications built on Salesforce using Heroku or Force.com and integrated with AT&T Control Center and M2X

Cellular Network

AT&T

Systems



Learn More

Visit our booth in the DevZone for more info

Drop by our CUSTOMER ROOM for discussions with our product specialist

Thursday, 9/17 @ 11:00am-12:00nMarriott Marques, Foothill I, Level 2 [8]

Check us out at att.com/netbond



Appendix

NetBond advantages

• Security

• Performance

• Simplicity

MPLS VPN

Internet



Security advantage

Cloud services over the internet

Less secure, subject to Internet DDOS attacks

Routing via Internet creates need for hairpin and VPN tunnel adding expense & lowering performance

Fragmented security policy & controls

Cloud services over AT&T NetBond®

Cloud service provider

Customer data center

Mobileuser

Ddosattacks

Customer site

$$$

Provider data centerMPLS

VPN


Mobileuser

Customer site

$ Internet

MPLS segregates traffic from Internet threats

MPLS VPN any-any routing increases performance & efficiency

End-to-end security policy & controls minimizes risk and cost

Threat susceptible Inherent security

Provider data centerMPLS

VPN


Mobileuser

Customer site

MPLS VPN

Internet



Performance advantage

Cloud services over the internet

Inefficient; hair-pinning occurs when traffic is routed through additional locations to adhere to traffic security policies

Cloud services over AT&T NetBond®

Direct routing of traffic to cloud: lower latency

Unpredictable Predictable

Consistent end-to-end performance via CoS

High performance guarantees: on packet loss, jitter, latency & availability: 99.9%Public Internet relies on Best Effort data transmission based

on congestion factors; critical data delivery is unpredictable

Data not prioritized via CoS

Internet


Mobileuser

Customer site

Cloud service provider



Simplicity advantage

Private redundant connectivity

Buy/manage multiple elements: routers, diverse access, WAN ports, space & power

AT&T NetBond® connectivity

Pre-integrated, deployed & managed by AT&T; just choose bandwidth

High Complexity Simple

Elastic: scales with demand; leverages cloud provider’s infrastructure; pre-provisioned

Pre-configured redundancy built-in for highest availability & performance

Redundancy difficult to deploy & manage; need to design/price two separate connections

No flexibility; must provision for peak loads; lengthy planning/provisioning

POP diversity

Cloud provider

MPLS VPN

POP diversity

Cloud provider

MPLS VPN

Networkenabled

bonding your private network to salesforce clouds

Technology