bofa cfo outlook (2011)

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    Taking the Pulse of Corporate America

    Jobs.Profts.Growth.Is more hiring on the horizon?Are the U.S. and globaleconomies on the rise?What are the uture trends

    or corporate fnancing, M&Aand international trade?

    Discover what AmericasCFOs see ahead in our13th nnu l CFO Outlook

    ECONOMIES aN SECTORSEconomic nd sector outlooklooking up

    PEOP E aN PRO CTSThe return of corpor tecon dence

    FINaNCINHe lth c re costs c usinghe rtburn

    MER ERS aN aCq ISITIONSHiring nd revenue growthon the horizon

    INTERNaTIONa TRa E oing glob l h str ctio n

    411152327

    2011 CFO Outlook

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    The survey results and interpretations in this report are not intended, nor implied, to be a substitu te or the pro essional advice you would receive rom a qualifed accountant, attorneyfnancial advisor. Always seek the advice o an accountant, attorney or fnancial advisor with any questions you may have regarding the decisions you undertake as a result o reviewithe in ormation contained herein. Nothing in this report should be construed as either advice or legal opinion.

    Bank o America Merrill Lynch is the marketing name or the global banking and global markets businesses o Bank o America Corporation. Lending, derivatives, andcommercial banking activities are per ormed globally by banking a fliates o Bank o America Corporation, including Bank o America, N.A., member FDIC. Securities, sadvisory, and other investment banking activities are per ormed globally by investment banking a fliates o Bank o America Corporation (Investment Banking A fliincluding, in the United States, Merrill Lynch, Pierce, Fenner & Smith Incorporated, which is a register ed broker-dealer and member o FINRA and SIPC, and, in other jurisdiclocally registered entities. Investment products o ered by Investment Banking A fliates: Are Not FDIC Insured * May Lose Value * Are Not Bank Guaranteed. All rights re 2011 Bank o America Corpor ation.

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    Bringing the uture into ocus

    Clarity and optimism emerging

    The value of being able to anticipate and plan for future events has long inspired many interesting methods,from the ancient practice of reading tea leaves to todays most advanced economic theories and computeralgorithms. Whether its looking for predictive patterns at the bottom of a teacup or economic recession,recognizing the important signs is critical to foreseeing whats ahead. Each year we take the pulse of AmericasCFOs, with whom so many critical decisions reside, using a disciplined approach that has provided a rich bodyof insightful data since we began our annual CFO Outlook survey

    near the end of the last millennium.The lead story is increased optimism about corporate hiringand revenue, which are keys to growing employment, pro ts andexpansion. Likewise, corporate spending and borrowing plans maysignal a return to pre-recession levels. But concerns about theeconomy and economic growth remain, with the cost of health carereplacing revenue growth as the number one nancial concern of CFOs. Even that might be viewed as progress given that nancialexecutives appear optimistic that their own companies haveweathered the worst of the storm and are poised to grow.

    On behalf of all of us at Bank of America Merrill Lynch, Id liketo thank the survey par ticipants who shared their valuable timeand insights. Building on this knowledge, and from what welearn each day as we partner with our clients to address a broadarray of unique needs, we look forward to bringing you exper tise,capabilities and clarity to help you succeed in 2011 and wellinto the future.

    Laura Whitley

    Middle Market Banking ExecutiveBank of America Merrill Lynch

    ABO T T E 2011 CFO O TLOO

    Who p rticip ted nd how results

    were g thered

    From September 20, 2010, through October 29, 2010,

    an independent research company completed

    telephone interviews with 801 fnancial executives

    drawn rom a random sampling o U.S. manu acturin

    and services and commodities companies with annual

    revenues between $25 million and $2 billion. This is

    the frst year the CFO Outlook has included services

    and commodities companies.

    Participants are re erred to as CFOs throughout the

    report since more than hal have C-suite titles and

    most are CFOs.

    2011 CFO O TLOO

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    Contents

    02 MAjO FI I iring and revenue growth on the horizon

    CFO concerns down, but not out

    04 ECO OMIE A ECTOEconomic and sector outlook looking up

    im . . views improving; global picture brighter

    11 PEOPLE A P O CTThe return of corporate con dence

    ising employment, & spending and prices

    15 FI A CIealth care costs causing heartburn

    Cash management, working capital are top needs

    23 ME E A ACQ I ITIOA buyers market

    ine out of 10 companies that see M&A opportunitysay theyre buying

    27 I TE ATIO AL T A E oing global has tractionMomentum in Asia driving growth

    30 E EMO AP ICepresenting Americas nancial decision-makers

    A cross-section of companies and regions

    2011 CFO Outlook

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    Hiring and revenue growth on the horizon

    CFO concerns down, but not out

    Financial executives at . .companies appear upbeat abouthiring employees and growingrevenues in 2011, which couldbode well for improving thenations unemployment rate andbolstering business growth. But

    the optimistic tone remains mutedby lingering concern.

    Of the 801 executives surveyedin the CFO Outlook, 47% of companies expect to hireadditional employees in 2011,up from 28% of the manufacturingcompanies who forecast hiringlast year (this is the rst yearwe surveyed services andcommodities businesses). Only

    6% said they expect layoffs,compared with 9% last year. Inaddition, 64% of CFOs expectrevenue growth in 2011, up from61% last year. Additional positiveindicators include the fact thatcompanies & expenses, capitalexpenditures and borrowing

    needs are comparable to pre-recession levels. In addition,

    . . companies overall are highlyinvolved in foreign markets andare forecasting international salesgrowth in 2011.

    Other not blesurvey ndings:

    Economy gr des up slightly fterrecord low m rks

    CFOs gave the current . .economy a score of 47 out of 100, up slightly from last yearsscore of 44, the lowest in the13-year history of the annualCFO Outlook. More than half of all CFOs expect . . economicgrowth in 2011 (56%), downfrom 66% who forecast economicgrowth a year ago. In comparison,CFOs have a more positive viewof the world economy, giving it anaverage rating of 51.

    He lth c re costs c usinghe rtburn

    When asked what will have thebiggest impact on the economy in2011, CFOs ranked health carereform o. 1 at 54%, followed bythe . . budget de cit at 52%and the housing market at 43%.

    elated to the above, CFOs topnancial concern by far is health

    care costs, followed by revenue

    growth and cash ow. The topconcern last year was revenuegrowth.

    M nuf cturing produces lessoptimism th n other sectors

    Executives at manufacturingcompanies generally wereless positive about theirsector than CFOs at servicesand commodities companies,which include construction,retail, transportation, nance,education, health care and foodservice businesses. Only 47% of manufacturing CFOs predictedexpansion in their sector vs. 58%of CFOs in other sectors. CFOsof services and commoditiescompanies are extremelyoptimistic about the 2011 outlookof their sector, due in part to theirforecast for revenue growth andpricing increases.

    47%expect to hiremore employeesin 2011

    64%pro ect revenuegrowth

    MAjO FI I

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    access llevi tes concern overcost of c pit l

    Two-thirds of all . . companies,regardless of industry, will seek

    nancing in 2011. As global creditmarkets ease, it is not surprisingthat only 27% of CFOs forecast anincrease in their cost of capital.The ma ority (60%) expect thattheir nancing costs will remainthe same in 2011, and 12%believe their cost of capital willdecrease.

    When it comes to having accessto credit, 55% of CFOs think thatcredit availability is about thesame as a year ago while 28%

    think their current lenders haveeither somewhat or signi cantly

    increased the credit available totheir company, which suggestsimprovement in the . . nancialsystem.

    oing glob l h s tr ction

    The ma ority of . .manufacturers (85%) andservices and commoditiescompanies (51%) surveyedreported some form of foreign

    market involvement. As a whole,56% of companies buy fromforeign markets, 49% sell toforeign markets, and 31% have

    operations in foreign countries.Looking ahead, 61% of companiesexpect their international salesto increase in 2011. The top fourinternational markets identi edby . . companies for 2011 areAsia (67%), Latin America (59%),Europe (56%) and Canada (50%).

    56%anticipate . .economic growth

    Note: The statistical range o error or the total sample is plus or minus 4%; or each individual sector (manu acturing or services and commodities)the margin o error is plus or minus 5%. When signifcant di erences are noted throughout the report, they are based on a 90% confdence level.

    The optimistic outlook of both themanufacturing and services and commoditiessectors bodes well for the . . economy.

    MAjO FI I

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    Economies

    and ectors

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    Economic and sector outlook looking up

    im . . views improving; global picture brighter

    R ting the current economy

    Three years after the global nancial crisis, . . companies are reportingan uptick in optimism toward their industry sectors and the . . andworld economies. As a whole, CFOs still have a cautious view of the . .economy, giving it an average score of 47 on a scale ranging from 0 to100, extremely weak to extremely strong. This view is consistent among

    both manufacturers (48) and services and commodities companies (47).et, despite this gloomy average, 39% of CFOs rate the current state of the . . economy above the 50 midpoint. The segments most likely torate the economy above the midpoint are manufacturers (42%), companiesin the ortheast region (53%), and those selling to both consumers andbusinesses (52%).

    Comparatively, CFOs of . . companieshave a more positive view of theworld economy, giving it an averagerating of 51. In terms of this measure,manufacturers give higher marks

    (52) than services and commoditiescompanies (49). Likewise, ortheastcompanies (53) and those selling toboth consumers and businesses (56)have the most favorable view of theglobal economy at this time.

    iffering sector ssessments

    The overall consensus of CFOs is that the current state of the . . servicesand commodities sector is positive (56). In contrast, the manufacturingsector is viewed more critically, with an overall average score of 48.

    Interestingly, CFOs of manufacturing companies rate their sector higherthan their services and commodities colleagues (49 and 47, respectively).

    Q:

    ow wouldyou rate thecurrent st teof the . .

    economy, theworld economyand themanufacturingand services andcommoditiessectors? Average Rating, on a Scale of

    0 (Extremely Weak) to 100 (Extremely Strong)

    Current State of the Economy

    Services and Commodities

    Manufacturing

    World

    U.S.

    48

    51

    47

    56

    ECO OMIE A ECTO

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    .S. economic exp nsion he d

    The ma ority of CFOs from . . companies (56%) believe the nationaleconomy will expand in 2011. This sentiment is shared by CFOs in both themanufacturing sector (55%), which marks a return to the pre-recession levelof 2007, and services and commoditiessector (56%). In terms of both geographicregion and sales size, companies in the

    ortheast (62%) and those with revenuesbetween $500 million and $2 billion (63%)are the segments most likely to predicteconomic expansion.

    Optimism v ries by comp ny size, m keup

    Although there are no signi cantdifferences in the . . economic outlookof manufacturers by region, the segmentsexpressing the most optimistic views forexpansion are those that have revenues of $500 million to $2 billion (65%),sell primarily to consumers (63%), are publicly-owned (62%), and haveforeign operations (68%).

    The services and commodities subgroups that have the most optimisticviews of the . . economy are located in the ortheast region (68%),have revenues of $500 million to $2 billion (62%), and have foreign

    operations (62%).

    Q:

    Looking ahead,do you think the

    .S. economy willexpand, contractor stay the same?

    ECO OMIE A ECTO

    Percent CFOs Who Expect U.S. Economic Expansion

    Economic Outlook

    Services and Commodities

    Manufacturing

    U.S. Economy

    56%

    55%

    56%

    CFOs from . . companies believethe national economy will expand in 2011.

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    Q:

    ow would your te your concernabout the potentialimpact thesefactors will haveon the . .economyin 2011?

    He lth c re, de cit nd housing re chief concerns

    The top three factors that CFOs of all . . companies feel will mostimpact the . . economy in 2011 are health care reform (54%), the . .budget de cit (52%), and the housing market (43%). This is based on thepercentage of CFOs who rated these concerns an 8, 9 or 10 on a scale of 1to 10. Interestingly, there were no signi cant differences of opinion betweenmanufacturing CFOs and services and commodities CFOs across all 11factors evaluated in this question.

    egionally, companies in the Midwest express the greatest concern overhealth care reform (60%) and the . . budget de cit (57%). The outhexpressed the most concern about the housing market (52%), followedby credit availability and corporate tax rates (43% and 44% respectively).

    Privately-owned companies are signi cantly more concerned about healthcare reform (55%), the . . budget de cit (55%), and the trade de cit (30%)than are public corporations (47%, 44% and 21% respectively).

    M nuf cturing: fewer predict exp nsion

    When it comes to the manufacturing sector, both manufacturers andservices and commodities companies share similar views regarding the2011 outlook. The 45% of manufacturing CFOs forecasting expansion fortheir industry in 2011 is down signi cantly from the 59% reported lastyear, presumably because the industry had hit bottom in 2009 and wasexpecting a turnaround.

    ECO OMIE A ECTO

    Percent CFOs Rating Concern an 8, 9 or 10 on a Scale of 1 to 10

    U.S. Economic Concerns

    In ation

    Terrorism

    Con icts in the Middle East

    Oil Prices

    Trade De cit

    Strength of the U.S. Dollar

    Corporate Tax Rates

    Credit Availability

    Housing Market

    U.S. Budget De cit

    Health Care Reform

    40%

    52%

    16%

    18%

    39%

    33%

    14%

    43%

    28%

    24%

    54%

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    Overall, 47% of CFOs are forecasting expansion in the manufacturingsector in the coming year. Of the remaining companies, 43% believe theindustry will remain the same in 2011 and 10% think it will contract.The companies that are the most optimistic about manufacturing sectorexpansion are those with revenues of $200 million to $499 million (53%)and those with revenues of $500 million to $2 billion (52%), as well asMidwest-based companies (51%).

    Services nd commodities: outlook highly positive

    Almost six in 10 CFOs of . . companies think the services andcommodities sector will expand in the coming year. Thirty-eight percentpredict the industry will remain the same, while only 4% say it willcontract. ervices and commodities CFOs are signi cantly more likely thanmanufacturing CFOs to forecast expansion in their own industry (61% vs.54%). The companies that are the most likely to forecast expansion haverevenues of $200 million to $499 million (64%), revenues of $500 millionto $2 billion (63%) and those companies that are located in the ortheastregion (64%).

    Revenue growth resoundingly optimistic

    Overall, 64% of those surveyed areexpecting revenue growth in 2011,66% in the manufacturing sector(the third consecutive year a ma orityof respondents expect revenue growth)and 62% in services and commodities.

    These predictions for healthy revenuegrowth are consistent across allgeographic regions and company type.The segments expressing the mostoptimistic views for growth are largecompanies with sales of $500 millionto $2 billion (75%) and corporations that sell to both consumers andbusinesses (73%). Finally, companies hiring additional employees in 2011

    (80%), those expecting sales to foreign markets to increase (78%), andbusinesses expecting M&A activity (70%) are all expecting revenue growthin 2011.

    Q:

    o you expectyour companys

    revenues togrow, contract orstay the same in2011?

    Q:

    Looking ahead,do you thinkthe sectorwill expand,contract orstay the same?

    ECO OMIE A ECTO

    Percent CFOs Responding

    Revenue Expectations

    Grow 64%

    Stay the Same 30%

    Contract 6%

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    Q:

    o you expectyour companyspro t m rginto increase,decrease orstay the samein 2011?

    High expect tions

    Manufacturing companies that are increasing product prices in 2011 (77%),those expecting sales to foreign markets to increase (77%), and those withforeign operations (71%) are all expecting revenue growth in 2011. Thetwo services and commodities subgroups reporting above average revenuegrowth in 2011 are large companies with revenues of $500 million to$2 billion (79%) and those expecting foreign market sales growth (78%).

    Incre sing pro t m rgins v ry by sector

    As a whole, more than half (55%) of . . CFOs are expecting pro t margingrowth in 2011. Only 15% are expecting pro t margin declines, while theremaining 30% expect pro t margins to remain the same.

    CFOs of services and commodities companies are signi cantly morelikely (61%) to forecast increased pro ts than manufacturing CFOs (48%).Fortunately, manufacturers are not expecting to see a loss in pro ts in2011; rather a signi cantly higher percentage is predicting that their pro tswill hold steady (37% manufacturing vs. 24% services and commodities).

    ECO OMIE A ECTO

    More than half of . . CFOs are expectingpro t margin growth in 2011.

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    Manu acturing

    Improving economic scores: U.S. economy up rom44 to 48 while the global economic score rose rom

    46 to 52.

    Who is most optimistic: 55% o manu acturers in the

    Northeast and 55% o manu acturers who sell to both

    consumers and businesses gave the U.S. economy

    a score o 50+. The global economy was rated a 57

    by manu acturers who sell to both consumers and

    businesses and 55 rom manu acturers with revenues o

    $75 million to $199 million.

    Rising sector confdence: Manu acturing scored 49, an

    increase o 9 points over last years all-time low.

    More confdence in credit availability: This concerned

    manu acturers most last year (49%) but is expected to

    have a signifcantly lesser impact on the economy in

    2011 (38%).

    Services and Commodities

    Muted economic views: U.S. economy rated 47 andthe global economy 49 by services and commodities

    companies (compare to 48 and 52 rom manu acturers).

    Higher sector confdence: In contrast, services and

    commodities CFOs have a positive view o the current

    state o their own industry, rating it 56.

    Who is most optimistic: Companies in the Northeast

    region gave the sector a rating o 61, businesses that

    expect international sales growth a 60, and those that

    sell to both consumers and businesses a 59.

    Revenue and profts on the rise: 62% o services andcommodities anticipate increased revenue and 61%

    orecast increased profts .

    Following re few interesting industry f cts nd/or comp risons b sed on CFO responses by sector.

    T E POTTI : ECO OMIE A ECTO

    Most nticip te ste dy or incre sed spending

    Among all CFOs surveyed, 33% report that their capital expendituresfor 2011 will be higher than 2010. Of the remaining companies, mostare taking a more conservative approach by keeping their capitalexpenditures steady (43%), spending less (15%), or refraining from makingcapital expenditures altogether (9%). Although there are no signi cantdifferences between manufacturing and services and commodities forthis measure, it appears as though manufacturers are directionally morelikely than services and commodities companies to forecast higher capitalexpenditures in 2011 (34% vs. 31%). ervices and commodities companiesare directionally more likely than manufacturers to keep their capitalexpenditures the same as last year (45% vs. 40%).

    Q:

    o you expectyour companysc pit lexpendituresto be higher,about the sameor lower in2011, or are youholding off?

    ECO OMIE A ECTO

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    People and

    Products

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    Q:

    Will yourl bor costs andproduct pricing increase, decreaseor stay the same?

    PEOPLE A P O CT

    Rising l bor costs m y drive pricing incre ses

    As a whole, 58% of CFOs of . . companies think their labor costs willincrease in 2011. Of the remaining companies, 35% report that theirlabor costs will remain the same and only 7% are forecasting decreases.

    ervices and commodities companies are signi cantly more likely (68%)than manufacturing companies (49%) to expect rising labor costs in theyear ahead.

    In terms of product pricing,48% of all companies surveyedintend to increase the prices of their products in 2011, 43% willkeep prices steady, and only 7%

    will lower their prices. Perhapsto offset their swelling laborcosts, services and commoditiescompanies are much more likelythan manufacturers to reportproduct pricing increases.

    Percent CFOs Responding

    Labor Costs and Product Pricing

    Labor Costs Product Pricing

    35%Stay the Same

    58%Increase

    48%Increase

    43%Stay the Same

    7%Decrease

    7%Decrease

    early half of CFOs from . . companies areplanning to hire additional employees in 2011.

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    Manu acturing

    Most likely to add permanent employees: Companies that

    sell to both consumers and businesses (55%), companies

    expecting expansion in the manu acturing sector (54%),

    and businesses expecting M&A activity (53%).

    Expecting above-average increases in labor costs:

    Companies in the West (66%) and Northeast (59%),

    manu acturers primarily selling to consumers (58%), and

    corporations with oreign operations (53%).

    Expecting above-average increases in product prices:

    Companies expecting to increase sales to oreign markets

    (54%) and publicly-owned companies (50%).

    Most optimistic R&D levels: While 61% report 2010

    R&D expenses on par with pre-recession levels, the most optimistic are companies expecting oreign market sales

    increases and businesses anticipating M&A activity

    (both 31%).

    Services and Commodities

    Most likely to add permanent employees: Businesses

    expecting M&A activity in 2011 (64%), companies with

    revenues o $200 million to $499 million (59%), and

    companies selling to oreign markets (56%).

    Expecting above-average increases in labor costs:

    Companies in the South (73%) and Northeast (71%)

    are the most likely to expect labor cost increases, while

    businesses selling primarily to consumers are orecasting

    expensive labor (73%).

    Most likely to predict product increases: Companies in the

    Northeast, Midwest and South are signifcantly more likely

    (59%, 54% and 54% respectively) than those in the West

    (42%) to predict pricing increases. R&D outlook higher or companies with oreign market

    activity: Pre-recession level spending is reported by 57%

    o services and commodities companies, led by those

    companies expecting oreign market sales growth (24%).

    Following re few interesting industry f cts nd/or comp risons b sed on CFO responses by sector.

    T E POTTI : PEOPLE A P O CT

    Q:

    Are your 2010R& expenses higher, lower orabout the sameas pre-recessionlevels?

    R& returning to pre-recession levels

    If & expenditures are a barometer for overall corporate health andstability, then the results of this question suggest . . companies arerecovering following the global nancial crisis and . . recession. Overall,about six in 10 . . companies report that their 2010 & expenses areabout the same as they were prior to the recession of 2008. Eighteenpercent say their & expenditures are higher and 14% think they are lowerthan pre-recession levels.

    Manufacturers are signi cantly more likely than services and commoditiescompanies to report that their & levels today are higher than they wereprior to the recession (23% vs. 12%).

    PEOPLE A P O CT

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    Financing

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    Health care costs causing heartburn

    Cash management, working capital are top nancial needs

    FI A CI

    Q:

    What are yourmost signi cant

    n nci lconcerns ?

    Cost of he lth c re, not m teri ls, now chief concern

    For many years, the cost of materials and energy is what keptmanufacturing CFOs awake at night. While those are still critical issues,

    nancial executives of both manufacturing and services and commoditiescompanies (54%) are now most likely to lose sleep over rising health carecosts as well as revenue growth (44%). This is based on the percentage of CFOs who rated these concerns an 8, 9 or 10 on a scale of 1 to 10.

    Cost of materials is now the second biggest nancial concern formanufacturing companies (45%). For all companies, other key nancialconcerns are cash ow (39%) and consumer con dence (35%). The mostsigni cant differences between the sectors are that manufacturers aremuch more concerned than services and commodities companies when itcomes to energy costs (31% vs. 25%) and foreign competition (20% vs. 5%).

    Foreign Competition

    Funding Pension Plans

    Strength of the U.S. Dollar

    U.S. Competition

    Labor Costs

    Credit Availability

    Energy CostsIncluding Oil and Gas

    U.S. Unemployment Levels

    Corporate Taxes

    Consumer Con dence

    Cash Flow

    Revenue Growth

    Cost of Materials/Supplies/EquipmentExcluding Energy

    Health Care Costs

    39%

    45%

    28%

    25%

    25%

    35%

    33%

    21%

    44%

    29%

    26%

    54%

    Percent CFOs Rating Concern an 8, 9 or 10 on a Scale of 1 to 10

    Financial Concerns

    13%

    12%

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    FI A CI

    Q:

    Will your companysborrowing needsincrease, decreaseor stay the same?

    Competition from Chin looms l rge

    Overall, 12% of all . . CFOs surveyed report that foreign competition is anancial concern. Among those concerned about competition from abroad,81% say that competition is coming from Asia (predominantly China). Theseconcerns are consistent among both manufacturers and services andcommodities companies.

    Borrowing mostly t; reductions credited to more revenue

    Corporate borrowing needs are expected to remain the same at 61%of companies in 2011 as compared to 2010, while 24% expect theirborrowing needs to increase and 14% plan to borrow less. igni cantlymore private company CFOs expect their

    borrowing needs to increase in 2011than public company CFOs (26% vs.18%). Also, services and commoditiescompanies are directionally more likelythan manufacturers to increase theirborrowing in 2011 (27% vs. 22%).

    Among the 14% that plan to decreasetheir borrowing, the most frequentlymentioned reason is that they haveexperienced an increase in their

    Percent CFOs Responding Outlook for Borrowing Needs

    Stay The Same 61%

    Increase 24%

    Decrease 14%

    . . CFOs surveyed report that foreigncompetition is predominantly from China.

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    revenues/pro ts, and therefore have less need to borrow money (38%).Other commonly mentioned reasons are economic uncertainty (24%),excess capacity (23%), concerns about future taxes and governmentregulation (22%), and insuf cient product demand (21%).

    Cost of c pit l holding ste dy

    As a whole, 60% of companies pro ectthat their nancing costs will remain thesame, 27% expect their cost of capitalto increase, and 12% believe theircost of capital will decrease in 2011.These expectations are consistent byindustry sector, geographic region andsales size. One noteworthy exceptionis that privately-owned companies aresigni cantly more likely than publiccompanies to forecast an increase intheir nancing costs for the coming year (29% vs. 21%).

    iven the economic recovery under way and the impact on credit markets, itis not surprising that only 26% of manufacturing company CFOs expect theircost of capital to increase in 2011, down signi cantly from 48% in 2010and 42% in 2009. This years nancing costs pro ection by manufacturersmarks a return to pre-recession levels (26% in 2008). imilar to

    manufacturers, 59% of services and commodities companies expect their2011 nancing costs will stay the same and 28% expect them to increase.

    C pit l expenditures, working c pit l top n ncing needs

    ixty-seven percent of . . companies are currently considering nancingfor at least one of the purposes listed above. The top two needs companieshave for nancing are capital expenditures (38%) and working capital (35%).Private companies are signi cantly more likely than public companies tobe considering nancing for capital expenditures (40% vs. 31%), workingcapital (38% vs. 24%), and re nancing (21% vs. 15%). In contrast, publiccompanies are signi cantly more likely than private rms to not beconsidering nancing at this time (42% vs. 30%).

    FI A CI

    Q:

    Are you currentlyconsidering

    n ncing forany of thefollowing?

    Q:

    Will yourn ncing cost

    of c pit lincrease,decrease or

    stay the same?

    Acquisition/LBO/MBO

    . . Expansion

    Foreign Expansion

    Working Capital

    Capital Expenditure

    Turnaround Financing

    e nancing

    estructuring

    ecapitalization

    Percent CFOs Responding

    Financing Costs

    Stay the Same 60%

    Increase 27%

    Decrease 12%

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    Comp nies looking inw rd for n ncing

    early seven in 10 . . companies plan to use internal sources as ameans of nancing in 2011. Other types of nancing that will be used arecash ow nancing (44%), asset-based nancing (40%), and leasing (36%).Only 6% of companies will not require nancing. The types of nancing usedby manufacturers are similar to those used by services and commoditiescompanies.

    Of particular note, companies in the ortheast region (52%) are signi cantlymore likely than businesses in any other region to rely on cash ow

    nancing in 2011. In addition, private companies are signi cantly morelikely than public companies to use asset-based nancing (45% vs. 24%),private debt (21% vs. 14%) or commercial real estate (14% vs. 6%).

    FI A CI

    Q:

    Which types of n ncing does

    your companyplan to usein 2011?

    Line of Credit

    Second Lien

    Mezzanine

    Commercial Paper

    Securitization

    Commercial Real Estate

    Private Debt or Equity

    Private Debt

    Leasing

    Asset-Based Financing

    Cash Flow Financing

    Internal Sources or Self-Funding

    36%

    44%

    12%

    1%

    20%

    13%

    40%

    11%

    69%

    Percent CFOs Responding (Multiple Responses Accepted)

    Types of Financing Planned

    2%

    9%

    5%

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    FI A CI

    Credit m rkets cle rly improving

    Thinking about credit availability from their current lenders over the pastyear, 55% of CFOs said its comparable to one year ago. Twenty-eightpercent, however, think their current lenders have increased the creditavailable to their company (22% somewhat increased and 6% signi cantlyincreased). Only 16% report thatcredit has tightened over thepast year. All are clear signs of improvement in the credit markets.

    The segments reporting the highestlevels of increased credit availabilityare large companies with revenues

    between $500 million and $2 billion(47%) and businesses expecting M&Aactivity in 2011 (39%).

    C sh m n gement nd workingc pit l most widely used

    Cash management and working capital (66% and 60% respectively) arethe nancial products/services most widely used by . . companies. Ingeneral, the nancial products that manufacturers use are consistent withthose used by services and commodities companies. owever, investmentbanking is used by 38% of services and commodities companies vs. 32% of

    manufacturing businesses, while trade services are used to a signi cantlygreater degree by manufacturers (29% vs. 21%).

    egionally, Midwest companies are much more likely than all others toutilize cash management services (73%). Also, companies in the outh(41%) are signi cantly more likely than businesses in any other regionto use investment banking services. Companies with revenues between$500 million and $2 billion have above-average use of investment bankingservices (49%) and risk management (38%). Lastly, private companies aresigni cantly more likely than public companies to use working capital (64%vs. 49%), while investment banking services are used to a signi cantlygreater degree by public entities (42% vs. 31%).

    Q:

    as thecredit v il bleto your comp ny increased,decreased orstayed the same?

    Q:

    Which productsnd services do

    you currently utilizefrom your lender?

    Percent CFOs Responding

    Credit Availability

    Stayed the Same 55%

    Increased 28%

    Decreased 16%

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    FI A CI

    Q:

    When consideringsenior n ncing ,which of thefollowing is mostimportant to yourcompany?

    A lenders willingness to work with them duringgood times and bad is a valuable attribute.

    ender choice b sed on multiple criteri

    Many factors are important to CFOs of . . companies when consideringsenior nancing. Overall, the top two most important factors are thelenders willingness to work with them during good times and bad (55%) anda competitive interest rate (51%). For the most part, both sectors value thesame attributes when selecting a lender for senior nancing.

    Two key differences are that manufacturers are signi cantly more likelythan services and commodities companies to say that willingness to workwith them during good times and bad is a top-ranking consideration(59% vs. 51%). Conversely, services and commodities companies aremuch more likely to value a long-term relationship with a bankingrepresentative (39% vs. 29%).

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    Manu acturing

    Top regional concerns: Companies in the South, Northeast

    and Midwest are signifcantly more concerned about

    health care costs (63%, 59% and 57% respectively) than

    businesses in the West (38%). Those in the South report

    the highest level o concern or revenue growth (50%)

    and cash ow (46%).

    Most likely to borrow more: Manu acturers with sales

    revenues o $200 million to $499 million (29%) and

    those anticipating M&A activity (30%).

    Greater access to credit: In 2009, nearly one-third

    thought their lenders had decreased the credit available

    to their company, compared to only 16% in 2010. Large

    companies reported the greatest increase o availability to

    credit at 43%.

    Company type a ects lender choice: Privately-owned

    companies are signifcantly more likely than public

    companies to report that a long-term relationship with the

    banking representative is a key actor in their decision-

    making (34% vs. 16%).

    Services and Commodities

    Top regional concerns: Companies in the Midwest are

    ar more concerned than others about health care

    costs (60%), and those in the South and Northeast are

    particularly concerned about their cash ow (48% and

    46% respectively).

    Most likely to borrow more: Companies expecting their

    cost o capital to increase (42%), those anticipating M&A

    activity (37%), and large companies with revenues o

    $500 million to $2 billion (36%). Greater access to credit: 31% think there has been an

    increase in credit availability, led by large companies

    (50%) and businesses expecting M&A activity (45%).

    Company type a ects lender choice: A willingness to

    work with you during good times and bad is especially

    important to companies with sales o $25 million to

    $74 million and $75 million to $199 million (57% and

    56% respectively) as well as private companies (54%).

    Following re few interesting industry f cts nd/or comp risons b sed on CFO responses by sector.

    T E POTTI : FI A CI

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    Mergers and

    Acquisitions

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    A buyers market

    ine out of 10 companies that see M&A opportunitysay theyre buying

    ME E A ACQ I ITIO

    Q:

    Will your companyparticipate in

    any mergers orc uisitions in2011?

    If so, will yoube making theacquisition orbe acquired?

    M&a ctivity nticip ted by u rter of CFOs

    In 2011, about one in four . . companies expects to participate in a mergeror acquisition, a nding that is consistent across both manufacturing (25%)and services and commodities (27%) sectors. Of those that foresee M&Aactivity, 91% plan to be the acquiring company. The three segments that aremost likely to beinvolved in a mergeror acquisition arelarge companieswith revenues of $500 million to$2 billion (39%),businesses that sellto both consumersand businesses

    (38%), and publiccompanies (33%).

    Percent CFOs Responding

    Anticipated M&A Activity

    No 70%

    Yes 26%

    Dont Know/No Answer 3%

    91% will be making the acquisition4% will be acquired by another company[ ]

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    T rgets rem in ttr ctive

    Overall, 55% of CFOs report that there are more businesses available atlower prices than there were one year ago. Twenty-seven percent do notthink more businesses today are attractively priced.

    In the aftermath of the global nancial crisis, there was a surge inmanufacturers reporting that more businesses were available at lowerprices (49% in 2008 and 71% in 2009). At 55%, CFOs today still feelas though there areattractively pricedacquisition targets, andyet the level of mergerand acquisition activityhas remained steady.

    ME E A ACQ I ITIO

    Q:

    Are there morebusinesses

    v il ble at lowerprices compared toa year ago?

    CFOs today still feel as though there areattractively priced acquisition targets.

    Percent CFOs Responding

    More Businesses Available at Lower Prices

    Yes 55%

    No 27%

    Dont Know/No Answer 18%

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    Manu acturing

    Most likely participants: Manu acturers who sell their products to both consumers and businesses (43%),

    companies with revenues between $500 million and

    $2 billion (39%), companies in the Midwest region (33%),

    and publicly-owned companies (32%).

    Sees more attractive targets: Corporations that sell to both

    consumers and businesses (83%) and small companies

    with sales o $25 million to $74 million (61%).

    Expecting above-average price increases: Companies that

    predict sector expansion (45%), companies that predict

    U.S. economic expansion (41%), companies expecting

    increases in international sales (41%), and companies

    in the Midwest region (39%).

    Services and Commodities

    Most likely participants: Companies with revenuesbetween $500 million and $2 billion (38%), companies

    in the Northeast region (38%), companies expecting

    increases in international sales (38%), and publicly-

    owned companies (35%).

    Sees more attractive targets: Small companies (64%) and

    private corporations (62%) are most likely to report that

    businesses are more a ordable today.

    Views on purchase price multiples: The outlook is

    consistent across all regions, sales segments and

    company types, with 30% anticipating an increase and

    almost hal predicting no changes. The only noteworthy

    segments orecasting above average increases in

    purchase prices are companies expecting oreign sales

    growth (44%) and those with oreign operations (42%).

    Following re few interesting industry f cts nd/or comp risons b sed on CFO responses by sector.

    T E POTTI : ME E A ACQ I ITIO

    Q:

    Will thepurch se price for companiesin your industryas a multiple of EBIT a increase,decrease or staythe same?

    Purch se price multiples to rem in const nt

    early half of all CFOs surveyed expect the purchase price for companies intheir industry as a multiple of earnings before interest, taxes, depreciationand amortization (EBIT A) to stay the same in 2011. Of the remainingCFOs, 31% report pricing increases and 18% expect purchase prices todecline. These predictions are consistent among both manufacturers andservices and commodities companies.

    For manufacturers, this represents growing optimism after two years of anticipated declines in the purchase price for companies in their industryas a multiple of EBIT A (45% in 2009, 24% in 2010, and only 17%in 2011).

    ME E A ACQ I ITIO

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    International

    Trade

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    Going global has traction

    Momentum in Asia driving growth

    Q:

    o you sell to,buy from, or haveoperations inforeign countries ?

    I TE ATIO AL T A E

    Foreign m rkets re f mili r territory

    The overwhelming ma ority of . .manufacturers (85%) report someinvolvement in foreign markets, downonly slightly from 88% year-over-year.

    peci cally, 75% of . . manufacturersbuy from foreign markets, 68% selltheir products overseas, and 38%have operations in a foreign country.In comparison, 51% of services andcommodities companies do businessinternationally, with 38% buying, 29% sellingand 24% reporting international operations.

    Overall, about half of all . . companiessurveyed buy from or sell to foreign markets. Of the remaining, 31% haveoperations in foreign countries and 32% have no foreign involvements.

    Intern tion l s les expected to rise

    Among all . . companies surveyed, six in 10 are expecting theirinternational sales to increase. Another one-third is reporting that theirsales to foreign markets will stay the same, while only 5% expect adecrease.

    The segments that are expectingabove-average international salesin 2011 are manufacturers withrevenues between $500 million and$2 billion (74%), companies planningto hire contract employees (74%),publicly-owned companies (72%), andcompanies expecting merger andacquisition activity (71%).

    Q:

    Will your companyss les to foreignm rkets increase,decrease or staythe same?

    Percent Manufacturing CFOs Responding

    Foreign Market Involvement

    Have Operations

    Buy from

    Sell to

    None 15%

    75%

    38%

    68%

    Percent CFOs Responding

    Foreign Sales Expectations

    Increase 61%

    Stay the Same 33%

    Decrease 5%

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    I TE ATIO AL T A E

    Chin t the center of growth picture

    Among all . . companies predicting foreign sales to increase in 2011,the top four international markets are Asia (67%), Latin America (59%),Europe (56%) and Canada (50%). Overall, the vast ma ority of growth inthe Asian market can be attributed to China (74%), followed by japan(28%) and India (21%).

    In general, both manufacturers and services and commodities companies areforecasting growth in the same foreign markets. owever, manufacturersare signi cantly more likely than services and commodities companies topredict growth in Latin America (64% vs. 51%). China is most importantto both sectors, but japan is a much closer second among services andcommodities companies.

    Q:

    eographically,where do youexpect thatintern tion lgrowth to occur?

    Manu acturing

    Fewer oreign operations: The 7% year-over-year decline(38% vs. 45%) is one to watch or signs o an emerging

    trend toward consolidating oreign operations and limiting

    production to U.S. acilities.

    Similar sales growth projections: 59% o manu acturers

    selling to oreign markets expect international sales to

    increase in 2011 on par with last years 58%.

    Asia gains momentum: This years increase in Asia

    represents two consecutive years o signifcant growth

    (65% in 2010 and 57% in 2009).

    Most optimistic: Large companies with revenues o $500 million to $2 billion (75%), publicly-owned

    companies (72%) and those expecting M&A activity

    (71%).

    Services and Commodities

    Most oreign involvement: O the 51% o services andcommodities companies doing business globally, large,

    publicly-owned companies and those selling primarily to

    businesses are predominant.

    Sales optimism reigns: 64% o those that are involved are

    expecting their sales to oreign markets to increase

    in 2011.

    Most optimistic: Mid-size companies with sales o

    $75 million to $199 million (80%) and businesses

    in the Northeast region (74%).

    Japan more prominent: Nearly twice as many servicesand commodities companies predict growth in Japan in

    comparison to manu acturers (40% vs. 23%).

    Following re few interesting industry f cts nd/or comp risons b sed on CFO responses by sector.

    T E POTTI : I TE ATIO AL T A E

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    Representing Americas fnancial decision-makers

    A cross-section of companies and regions

    E EMO AP IC

    All participating companies Manu acturing Services and commodities

    Ownership 73% Privately-owned

    22% Publicly-owned

    3% Majority privately owned with

    some public debt

    72% Privately-owned

    25% Publicly-owned

    3% Majority privately owned with some

    public debt

    75% Privately-owned

    20% Publicly-owned

    3% Majority privately owned with some

    public debt

    Sales 42% $25 million to $74,999,999

    33% $75 million to $199,999,999

    15% $200 million to $499,999,999

    10% $500 million to $2 billion

    46% $25 million to $74,999,999

    33% $75 million to $199,999,999

    12% $200 million to $499,999,999

    9% $500 million to $2 billion

    39% $25 million to $74,999,999

    33% $75 million to $199,999,999

    17% $200 million to $499,999,999

    10% $500 million to $2 billion

    Products 17% Consumer goods

    72% Business goods

    10% Both consumers and

    business goods

    6% Consumer goods

    84% Business goods

    10% Both consumers and business goods

    28% Consumer goods

    60% Business goods

    10% Both consumers and business

    goods

    U.S. region 30% South (Alabama, Arkansas,

    Delaware, District o Columbia,

    Florida, Georgia, Kentucky, Louisiana,

    Maryland, Mississippi, North

    Carolina, Oklahoma, South Carolina,

    Tennessee, Texas, Virginia, West

    Virginia)

    26% Midwest (Illinois, Indiana, Iowa,

    Kansas, Michigan, Minnesota,

    Missouri, Nebraska, North Dakota,

    Ohio, South Dakota, Wisconsin)

    21% Northeast (Connecticut, Maine,

    Massachusetts, New Hampshire,

    New Jersey, New York, Rhode Island,

    Pennsylvania, Vermont)

    23% West (Alaska, Arizona, Cali ornia,

    Colorado, Hawaii, Idaho, Montana,

    Nevada, New Mexico, Oregon, Utah,

    Washington, Wyoming)

    30% South (Alabama, Arkansas,

    Delaware, District o Columbia,

    Florida, Georgia, Kentucky, Louisiana,

    Maryland, Mississippi, North

    Carolina, Oklahoma, South Carolina,

    Tennessee, Texas, Virginia, West

    Virginia)

    26% Midwest (Illinois, Indiana, Iowa,

    Kansas, Michigan, Minnesota,

    Missouri, Nebraska, North Dakota,

    Ohio, South Dakota, Wisconsin)

    23% Northeast (Connecticut, Maine,

    Massachusetts, New Hampshire,

    New Jersey, New York, Rhode Island,

    Pennsylvania, Vermont)

    22% West (Alaska, Arizona, Cali ornia,

    Colorado, Hawaii, Idaho, Montana,

    Nevada, New Mexico, Oregon, Utah,

    Washington, Wyoming)

    31% South (Alabama, Arkansas,

    Delaware, District o Columbia,

    Florida, Georgia, Kentucky,

    Louisiana, Maryland, Mississippi,

    North Carolina, Oklahoma, South

    Carolina, Tennessee, Texas, Virginia,

    West Virginia)

    25% Midwest (Illinois, Indiana, Iowa,

    Kansas, Michigan, Minnesota,

    Missouri, Nebraska, North Dakota,

    Ohio, South Dakota, Wisconsin)

    19% Northeast (Connecticut, Maine,

    Massachusetts, New Hampshire,

    New Jersey, New York, Rhode Island,

    Pennsylvania, Vermont)

    24% West (Alaska, Arizona, Cali ornia,

    Colorado, Hawaii, Idaho, Montana,

    Nevada, New Mexico, Oregon, Utah,

    Washington, Wyoming)

    Gender 86% Male

    14% Female

    86% Male

    14% Female

    86% Male

    14% Female

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