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Shenzhen Huadean Technology Co., Ltd. 1 / 18 Body Worn Camera Manager Installation guide Shenzhen HUADEAN Technology Co., Ltd. Dept.: Overseas Department Version: V2.171124.E.S Date: 2017.11.27

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Page 1: BodyWornCameraManagerrtylervideo.com/downloads/BWC/LATEST MANUALS/BWC... · ShenzhenHuadeanTechnologyCo.,Ltd. 1/18 BodyWornCameraManager Installationguide ShenzhenHUADEANTechnologyCo.,Ltd

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Body Worn Camera ManagerInstallation guide

Shenzhen HUADEAN Technology Co., Ltd.

Dept.: Overseas Department

Version: V2.171124.E.S

Date: 2017.11.27

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Revision record

Date Version Description Writer

20171127 V1.0

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Content

1.Installation guide.....................................................................................................................................................4

2.Installation preparation.......................................................................................................................................... 4

2.1 Software uninstall..........................................................................................................................................4

2.2 Software acquisition...................................................................................................................................... 4

2.3 Running environment requirements............................................................................................................. 4

2.4 Software installation list................................................................................................................................ 5

3.Software installation............................................................................................................................................... 5

3.1 Center Server installation.............................................................................................................................. 5

4.Operating Instructions............................................................................................................................................ 9

4.1 Start to Use.................................................................................................................................................... 9

4.2 Camera...........................................................................................................................................................9

4.3 Local Data.....................................................................................................................................................11

4.4 Device Setup................................................................................................................................................ 12

4.5 Setting..........................................................................................................................................................15

5.FAQ........................................................................................................................................................................16

5.1 Installation error.......................................................................................................................................... 16

5.2 Can’t upload data via FTP server................................................................................................................. 16

5.3 The software can’t identify device after the device has plugged in............................................................16

5.4 Can’t see the GPS info in the video..............................................................................................................17

5.5 Forget the device password.........................................................................................................................18

5.6 Data transfer failed......................................................................................................................................18

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1.Installation guide

The name of software described in this guide is Body Worn Camera Manager which is developed

independently by Shenzhen Huadean Technology Co., Ltd.

The software should be installed in the better performance of the computer or server, to ensure the stable

operation of the system and data security.

During the installation process, please ensure that the power supply is stable, and to ensure there is enough

space for installation.

Because the software will continue to update, the diagram contained in this guide may noe be consistent with

your software. If there is any doubt, please consult the after-sales service staff.

2.Installation preparation

2.1 Software uninstall

If you have installed any version of “Body Worn Camera Tool” and/or “BWC Manager”

,Please uninstall them first , to avoid the conflict of new software installation.

2.2 Software acquisition

If you need to get the software installation package, please contact your local sales representative in

your countries or regions.

If you are using other kinds of software from Huadean, please make sure the devices it can support.

2.3 Running environment requirements

Type content

A.confirm system versionSoftware supported system:

Windows 7, Windows 8, Windows 10, both 32bit and 64 bit.

B.confirm the IE version

It is recommended to use IE11.0 or up. Or the browser with IE kernel.

【Note】If the map page can’t be displayed properly, change or update your

browser automatically.

C.hardware requirement CPU:Dual core, 3GHz

Memory:4G DDR2

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HDD storage:160G(according to your requirement)

Bandwidth:10/100M

【Note】The above is the basic requirement of the server, only for reference.

【Remark】Please make sure the server PC has the local D disk, not only a local C disk.

2.4 Software installation list

Name Version Introduction

— Main program

— Driver files and installation components

【Note】The software may be updated, please pay attention to the new version release.

3.Software installation

3.1 Center Server installation

Step1. Double-click , start installing. As shown in Picture1 :

Picture1

Step2. Click【Install】to go to next page, here is a about DirectUSB, just click【OK】. As shown in Picture2:

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Picture2

Step3. Here is a prompt, if you want to reinstall AmbaUSB3.4.8, just select 【OK】, As shown in Picture3:

Picture3

Step4. Device Driver Installation Wizard, just click【Next】, As shown in Picture4:

Picture4

Step5. The drivers are installing…, As shown in Picture5:

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Picture5

Step6. The device driver completed. Click【Finish】to go to next page. As shown in Picture6:

Picture6

Step7. Start to setup Manager software. Click 【Next】to go to next page. As shown in Picture7:

Picture7

Step8. Select Installation Folder. As shown in Picture8:

【NOTE】We suggest you select D disk, to make data and software safety.

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Picture8

Step9. Ready to install, click 【Install】to go to next page. As shown in Picture9:

Picture9

Step10. Manager installation process, click 【Next】after it is finished. As shown in Picture10:

Picture10

Step11. The Manager installation completed, click 【Finish】to end it. As shown in Picture11:

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Picture11

Step12. The installation completed. Click 【Complete】 to end it. As shown in Picture12:

Picture12

4.Operating Instructions

【NOTE】Before running this software, please make sure you have inserted the U-key into the PC.

4.1 Start to Use

Insert the U-key and double click the icon “ ” to start the program.

【Remark】Please make sure you have plug in the U-key, and there is no body worn camera connected beforerunning the software. The U-key will come along with the docking station.

4.2 Camera

Step1. Running the software, the default function is “Camera”, the software prompts to plug in the camera

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Picture13

Step2. Plug the device ,and the software will import the data from device to software automatically.

【Remark】When the disk capacity is not enough, it will remind that “disk is not enough, please delete the

data in time”.

Picture14

Picture15

Step3. When more than one device is importing data, it will display the data collecting status on the

interface(when the icon on the left of alarm is green, it indicates the data collection is finished), display

the user info and data collecting progress. You can plug 10 devices one time at the most.

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4.3 Local Data

Step1. The data can be indexed as per No(police’s ID), Name, Device ID, date collection ,File type and File level,

and click the check box to copy, cut, delete, edit and upload one or more data.

Picture15

Picture16

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Step2. Explanation of columns in the table.(Red box display in picture15 and 16 above)

No. Column Explanation

1 User number User’s number, you can type 8 digits at the most

2 User name Set User name to ensure the user

3 Record date The date you recorded the video, audio, photo

4 Level File level:

5 File name The name of the file

6Type Video: video records

Audio: audio recordsPhoto: photo records

Map: GPS infoLog: operation logsUnknown: other files

7 Duration How long has the video been recorded

8 Size The size of the file

9 Import date When did you import the file

10 Device ID The device ID of the BWC

11 Remark You can type some important info here to describe this file

12 UploadedIf the file has been uploaded to FTP server

Table1

Step3. Playback function

【NOTE】select one file , and double-click to play it

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Picture17

No. icon Explanation

1 Open or close video sound

2 Stop playing the video

3 Open the previous video

4 Backward playing

5 Start to play

6 Forward playing

7 Open the next video

8 Play by frame

9 Full screen play

Table2

4.4 Device Setup

In this interface, you can set Camera Info, Device password, User Info and Device Setup:【NOTE】Please plug in the camera first.

Step1. Type the 【Device password】:000000, and click 【Apply】. As shown in Picture18:

Picture18

Step2. Here is the interface, As shown in Picture19 and 20:

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Picture19

Picture20

Step3. Explanation of options(Red box display in Finger 19 and 20 above)

No. Option Explanation

1 Storage space The Hard disk storage space of your PC/Server

2 Device ID The ID of the device

3 password Password for accessing the setting option

4 Username Set the user name for users

5 Group name The company’s name which the users belong to

6 User number the number of the user

7 Group number The company’s number

8 Watermark Set this info ,you can see it on the screen, for example : test video

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9 Load Settings Save the current settings of device on PC for backup as *.ini file

10 Use Settings Use/ upload the settings to device with *.ini file

Table3

4.5 Setting

In this interface, you can set FTP, Time, Store path, Reserved space and Tracking :

Step1. Click 【Setting】, you can see all the options:

Picture21

Step2. Explanation of options(Red box display in Finger 21 above)

No. Option Explanation

1FTPUserPassword

Set the user and password of FTP here, then you can transfer the datafrom local PC to the FTP server

2 Timing upload Set the a certain time for uploading

3 Store path Where do you want to save the recorded files

4 Reserved space This provides the necessary redundancy and safety.

5 Tracking

Select it ,you can see the GPS info when you play the video on PC.

Table4

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5.FAQ

5.1 Installation error

Picture22

Q: installation errors

A: 1. your PC/Server has installed other versions of HUADEAN’s software(BWC tool, BWC Manager), please

uninstall them first.

2. please plug the U-key before running the software

5.2 Can’t upload data via FTP server

Q: the FTP connection is failed.

Picture23

A:please settings the User and Password in the server-side(PMedia platform), then verify the connection.

5.3 The software can’t identify device after the device has plugged in.

Q: The software can’t identify device after the device has plugged in.A:Please make sure the driver for device has been installed correctly ,you can check it in device management of PC,

then plug the device again.

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Picture24

5.4 Can’t see the GPS info in the video

Q: can’t see the GPS info in the video

Picture25A: 1. Make sure your device can support GPS function

2. Make sure the GPS signal is good enough , usually in the open area.3. Start up this function on the device, you can see the GPS icon on the screen.4. Recording videos with GPS5. Select tracking in the setting interface.

Picture266. then you can see the video with GPS tracking

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Picture27

5.5 Forget the device password

Q: Forget the device password, can’t continue to set options.A: Please contact our technical support.

5.6 Data transfer failed

Q: data transfer failedA: 1. please make sure the capacity of PC/Server is enough

2. set the right store path and reserved space in the software

Picture28