bluestar ca50.ppt

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CA50

The communication and data tool for all employees

VoIP-enabled Wireless Barcode Scanner



Agenda

• Introduction to CA50– Key Features & Benefits– Target Markets– Key Applications

• Understanding the CA50 System• Technical Overview• CA50 Server• CA50 Voice Features• Accessories



CA50 Overview



CA50

The only compact mobile device that combines bar code scan capability with WLAN voice and data communications

The communication and data tool for every employee

GroupGroupCommunicationsCommunications

Voice CallsVoice CallsCA50 to CA50 & CA50 to Avaya CA50 to CA50 & CA50 to Avaya

IP PBX (H.323)IP PBX (H.323)

1D Laser 1D Laser ScanningScanning

Messaging/PagingMessaging/PagingTask ManagementTask Management

Bringing mobility more employees



CA50

The tool for every associate to…

Improve customer service & provide

customers with a more positive experience

Improve efficiencies throughout the store

Connect associates to better serve

customers



Key Features & BenefitsAccess to Information (e.g., price/ inventory check, patient info)

Serve customers/ patients better by giving associates access to the informationEnhance customer shopping experience / Provide more effective patient careIncrease controls on dispensing medicine

WiFi messaging/ pagingMake associate more available to customers/ patients, anywhere – in building or on the

phone.Alert associates of urgent events that require attention (customer call button, nurse call)Provide more effective patient careImprove operations by systematically providing tasks and alerts to associates

WiFi Walkie TalkieImprove internal associate communicationsImprove associate productivity / Improve operations

Person to person calls over Wireless LANImprove internal associate communicationsProvide nurses quick access to physicians, anywhere

WiFi VoIP phone calls to/ from “standard” phones (Telephony)Improve associate productivity by redeploying phone-bound associatesProvide an advanced level of customer serviceProvide nurses quick access to physicians, anywhere



Target Market/ Key Needs

RetailIncrease associate productivityEnhance customer shopping experienceProvide an advanced level of customer serviceImprove internal associate communications

Healthcare – Hospitals, Nursing Homes, Assisted Living FacilitiesProvide more effective patient careIncrease controls on dispensing medicine Provide nurses quick access to physicians, anywhereImprove overall operations

HospitalityEventsHotel/ Guest Services

TransportationAirline Baggage Handling

Warehouse/ Distribution & ManufacturingIncrease associate productivityImprove internal associate communications



User Scenario: Retail – Soft Goods

Empowered by the UCA, the associate is better prepared to meet customers needs without ever having to leave their side.



CA50 – How it works



Eth

erne

t

CA50 System

CA50 ClientVoice functionality

•User & Profile Manager •IP PBX Information •Phone Directory•Business Application•Event Logging

The application (data & phone) runs on server.Phone call handling and management occurs on the CA50.

CA50 UCA Server Software

Charging Accessories



CA50 User Interface

headset jack (2.5mm plug mono / microphone & speaker)

Internal pager(vibrator) motor

Speaker

Notifications• Vibrate• LED Flash• BEEP• WAV File

USB 1.1 Client

SE950 1D laser Scan engine



Technical Overview



CA50 Ergonomics

4.37 in.(11.1 cm)

1.81 in.(4.6 cm)

1.01 in.(2.57 cm)

3.7 oz(105g)



Wireless Radio

Radio– 802.11a/b/g – 802.11a will be enabled in future software release (no hardware changes), except where prohibited

by law– No hardware changes will be required.

• Product is labeled as CA5090

Comments on Wireless Security and Voice Performance– Open (no security)

• Can be useful for diagnosis. • Fast roaming.

– WEP 40 and 128• WEP128 should be considered if it meets security needs. • Fast roaming.

– WPA-TKIP and WPA2-AES in pre-shared key mode. • Stronger security (esp WPA2-AES)• Acceptable roaming

– WPA and WPA2 with an authentication server • Not recommended for use with voice



Battery Performance

Battery– Removable 920 mAh Li-ion– No backup battery

Battery Life Profile– CA50 supports over 9 hours– Profile

• 40 CA50 devices• 4 Talk groups with 10 people assigned to each

– Usage• Each person initiates 4 walkie talkie broadcasts per hour.

– Each device receives 192 walkie talkie broadcasts (from all channels) per hour – 36 of the 192 are played on device through speaker

• Each user makes or receives 2 peer to peer calls an hour. • Each user scans barcode and wirelessly transmits data once every 3 minutes.

Battery Charging– Charging Temperature 0C to 35C (32F to 95F)– 3 hour charge time (0 to full)



Durable Design

Operating Temperature-10C to 40C (14F to 104F)

Humidity 5% to 90% (non-condensing)

Environmental SealingIP 40

Drop4 ft (1.2M) to concrete at room temp 3 ft (.9M) to concrete at temp. extremes

Tumble250 cycles at ½ meter(500 ½ meter drops)



CA50 Server



CA50 & MSP

The CA50 is manageable through MSP 3.0.

MSP Stage 3.0 is included with the UCA Server License and allows the customer to quickly configure the CA50.

The CA50 has the RapidDeployment and AirBeam Clients. – Rapid deployment is the preferred way of configuring the device.

MSP will be able to manage the CA50 devices – The device information (OS, etc.) will roll up into the MSP console.– CA50 devices are not counted on the MSP licensing model.



CA50 Voice Features



Walkie Talkie Communications

One to many broadcast via IP multicast

Half duplex– push to talk Walkie Talkie style– PTT button disables speaker, enables microphone– Audible tone is played to user to indicate that the channel is clear

32 separate “talk groups”– Channel prioritization– Associate names (e.g., “Sporting Goods”) to talk groups– CA50 devices can listen on multiple channels– Channels available to user are controlled in the user profile database

Walkie Talkie calls have lower priority than Voice Calls– Walkie Talkie messages will not be played if user is on a voice call

Headset mode supported

Walkie Talkie functionality does not rely on the UCA server– Walkie talkie calls can be performed even if the UCA server is down



Can I use the CA50 if I don’t have an Avaya IP PBX?

Wireless 1D scanner functionality

Walkie Talkie communications

VoIP calls between CA50 devices over the WLAN

You can do everything, except place/ receive calls to/ from devices connected to the IP PBX (landline phones, etc.)

Access to Information (e.g., price/ inventory check, patient info)

WiFi messaging/ paging

WiFi Walkie Talkie (PTToW)

Telephony

VoIP calls over WLAN

(P2PoW)

CA50 features

Future releases will support additional protocols and IP PBXs



Accessories



Charging Accessories



Cradles designed to wall

mount and sit on the desk

CA50 Cradles

8 slot battery charger8 slot cradle2 battery chargers fit in the foot print of 1

multi slot cradle

Wall

Desk

Dimension: 10.94”x5.0”x2.35”

27.8 cm x 12.7cm x 6.0 cm

Dimension: 5.47”x5.0”x2.35”

13.9cm x 12.7cm x 6.0cm

Each Cradle will require a 12V 40W power supply. This will be

included with each cradle.



In use Accessories



Questions?



Thank You

bluestar ca50.ppt

Documents

ca50 ca50

ca50 overview

ca50 devices

ca50 solution ca50 agent

ca50 ergonomics

data communications

associates access

uca server price check