blogwell new york social media case study: ge, presented by rich narasaki

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SocialMedia.org Video Case Studies Rich Narasaki BtoB social selling This video is from BlogWell San Francisco June 20, 2011 socialmedia.org/blogwell SocialMedia.org Case Studies This presentation is from BlogWell New York April 2, 2014 socialmedia.org/blogwell

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In his BlogWell New York presentation, GE's Global Manager of Digital Strategy, Rich Narasaki, talks about how they social media to generate sales in the least expected industries. He shares real-life examples from their endeavors and best practices for finding and engaging your audience via social media.

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Page 1: BlogWell New York Social Media Case Study: GE, presented by Rich Narasaki

SocialMedia.orgVideo Case Studies

Rich Narasaki

BtoB social selling

This video is from

BlogWellSan FranciscoJune 20, 2011

socialmedia.org/blogwell

SocialMedia.orgCase Studies

This presentation is from

BlogWellNew York

April 2, 2014socialmedia.org/blogwell

Page 2: BlogWell New York Social Media Case Study: GE, presented by Rich Narasaki

Imagination at work.

Rich Narasaki

Global Manager, Digital Strategy

B2B Social Selling

Page 3: BlogWell New York Social Media Case Study: GE, presented by Rich Narasaki
Page 4: BlogWell New York Social Media Case Study: GE, presented by Rich Narasaki

Title or Job Number | XX Month 201X See tutorial regarding

confidentiality disclosures.

Page 5: BlogWell New York Social Media Case Study: GE, presented by Rich Narasaki
Page 6: BlogWell New York Social Media Case Study: GE, presented by Rich Narasaki
Page 7: BlogWell New York Social Media Case Study: GE, presented by Rich Narasaki

Company social graph

Go where fish are feeding Let the fish to come to you Wait for the fish

Build trust & nurture Listen for leads

> 150x ROI

Page 8: BlogWell New York Social Media Case Study: GE, presented by Rich Narasaki

The power of your company’s social graph

Prospect

Sales Rep

Sales

Commc’l leader

Former colleague

Neighbor

Acct Mgmt

Page 9: BlogWell New York Social Media Case Study: GE, presented by Rich Narasaki

GE’s Social Graph

300,000+ employees

160,000 on business networking sites

Page 10: BlogWell New York Social Media Case Study: GE, presented by Rich Narasaki

Nurture trust

Page 11: BlogWell New York Social Media Case Study: GE, presented by Rich Narasaki

Listening for leads

Page 12: BlogWell New York Social Media Case Study: GE, presented by Rich Narasaki

• Know where your audience is engaged

• Establish trust through contextual contact

• Patience to nurture relationships

Page 13: BlogWell New York Social Media Case Study: GE, presented by Rich Narasaki

Rich Narasaki

Global Manager, Digital Strategy

GE - Global Brand Marketing

@RichNarasaki

Page 14: BlogWell New York Social Media Case Study: GE, presented by Rich Narasaki
Page 15: BlogWell New York Social Media Case Study: GE, presented by Rich Narasaki

Learn more about past and upcoming BlogWells

socialmedia.org/blogwell

This video is from

BlogWellSan FranciscoJune 20, 2011

socialmedia.org/blogwell

SocialMedia.orgCase Studies

This presentation is from

BlogWellNew York

April 2, 2014socialmedia.org/blogwell