JUSTIN BLOCK C: 954-907-6320 | Justin.block2382@gmail.com | www.linkedin.com/in/justinblock23

SUMMARY Multi-talented Social and Traditional Marketing Consultant, qualified by years of combined experience in many facets of high level technical

training and sales operations. Enthusiastic self-starter, demonstrating exemplary presentation and customer relations aptitude with strong

communication and interpersonal skills in both English and Spanish.

HIGHLIGHTS • Extensive sales, marketing, merchandising and

management expertise

• Excellent written and verbal communicator

• Quantitative analysis

• Competitive analysis

• Microsoft Office Suite expert

• Project Management

• Facebook, Tumblr, Twitter guru

ACCOMPLISHMENTS • Instrumental in launching the Samsung Brand Ambassador Program

• Identified several key strategic opportunities to expand Samsung Social Media business

• Created best practice procedures which helped to share information across several different internal divisions

• Increased sales of Toshiba laptops within the Orlando market by 77% year over year

• Functioned as Technical Adviser on the Microsoft and Samsung Telecommunications Acquisition Teams

• Assisted in the launch of the Samsung Mobile Entertainment Field Division, including hiring and training

EXPERIENCE Sr. Market Development Manager (2015)

BDS Marketing (Dell) – Orlando, FL

Market Development Manager (2013-2014)

BDS Marketing (Toshiba) – Orlando, FL

Perform on-going formal and informal trainings, create and implement profitable training tools, hire and manage a team of

representatives throughout Central Florida.

• Maintain displays and product functionality for retailers within the entire Central Florida region.

• Provide hardware/software troubleshooting via direct training for “win-win” outcomes with associates.

• Product expert for Laptops, PCs, and specific technologies.

• Promote direct and indirect sales of laptop products and services to potential and existing customers.

• Hire and manage a team of 10+ Assisted Selling Reps within the Central Florida Territory. o Provide ASRs with training and best practice materials.

o Track sales and performance data for each ASR, using data to provide coaching and support bonus metrics

o Aide in issue resolution at the retail level

Social Media Community Manager (2009-2013)

Premium Retail Services/Creative Channel Services (Samsung) – Orlando, FL

Represented Samsung as “Mr. Samsung” through online forums, retailers’ websites, social media, and client-specific websites.

• Timely responded to customer inquiries on products and features, and provided indirect sales support.

• Organized data from several digital sources, and generated executive level analytic reports.

• Served as the product specialist within the Social Media team for LED, LCD and Plasma televisions.

• Researched, created and shared training tools from internal product data for team members and management.

• Audited clients’ websites for accurate and consistent product information.

• Managed retailers' Q&A communities, and maintained best practice standards across social media outlets.

Regional Manager (South East) (2008-2009)

Creative Channel Services (Samsung) – Orlando, FL

Managed, trained and coached field team to develop best practices within sales and merchandising metrics.

• Performed retail field audits within the Southeast market, from South Florida to Ohio State.

• Created Score Card performance reports for the Field Marketing Team.

• Gathered sales information on a weekly and monthly basis, and generated territory performance reports.

EDUCATION Valencia College – Orlando, FL

Marketing and Advertising, 2008

TESTIMONIAL “Justin’s analytical skills are excellent, and he consistently performs at a high level of aptitude. Justin’s job knowledge is top notch. Justin always keeps a foot in the customer pipeline to stay on top of the customer sentiment and, thus, is able to speak intelligently on concerns they would subsequently post. I commend Justin for his strides in this area, and will actually be looking to emulate a bit of this in the coming months.”

Anthony Demas (Manager, Brand Ambassador Team)