blackberry enterprise server resource kit user administration tool guide

Download Blackberry Enterprise Server Resource Kit User Administration Tool Guide

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BlackBerry Enterprise Server Resource Kit BlackBerry Enterprise Server User Administration ToolVersion: 5.0

Administration Guide

SWD-504685-0330050601-001

Contents1 Overview....................................................................................................................................................................................... BlackBerry Enterprise Server User Administration Tool............................................................................................................. Preconfigured administrative roles for the BlackBerry Enterprise Server................................................................................ New in this release......................................................................................................................................................................... Compatibility of authentication methods with previous versions of the BlackBerry Enterprise Server User Administration Tool................................................................................................................................................................................................... Supported authentication models........................................................................................................................................ Authentication credentials.................................................................................................................................................... Syntax for authentication credentials.................................................................................................................................. Setting authentication credentials....................................................................................................................................... Storing an encrypted set of authentication credentials in the Windows registry.......................................................... Extracting credentials that are stored in the Windows registry........................................................................................ String value requirements..................................................................................................................................................... Use cases................................................................................................................................................................................. 5 5 5 9 12 12 12 13 13 13 14 14 14 17 17 17 18 18 18 19 19 19 19 20 20 20 21 21 22 23 23

2 Managing user accounts............................................................................................................................................................ Adding user accounts..................................................................................................................................................................... Add a new user account to the BlackBerry Enterprise Server........................................................................................... Add a new user account to a group...................................................................................................................................... Add an existing user account to a group............................................................................................................................. Assign a software configuration to a user account............................................................................................................ Finding user accounts.................................................................................................................................................................... Find a user account................................................................................................................................................................ Changing and removing user accounts........................................................................................................................................ Move a user account to a different BlackBerry Enterprise Server.................................................................................... Move a user account to a different user group................................................................................................................... Delete a user account from a group..................................................................................................................................... Delete a software configuration from a user account........................................................................................................ Delete a user account from the BlackBerry Enterprise Server.......................................................................................... Change user account settings....................................................................................................................................................... List the groups in a BlackBerry Domain....................................................................................................................................... 3 Managing email message forwarding...................................................................................................................................... Turn on or turn off email message forwarding............................................................................................................................

List the folders that are available for email message forwarding............................................................................................. Turn on or turn off email message forwarding for folders......................................................................................................... 4 Managing IT policies and IT policy rules.................................................................................................................................. List the IT policy rules in an IT policy............................................................................................................................................ Set IT policy rules for a user account............................................................................................................................................ List the IT policies in the BlackBerry Configuration Database.................................................................................................. 5 Managing BlackBerry devices................................................................................................................................................... Set a password for a BlackBerry device........................................................................................................................................ Set owner information on a BlackBerry device............................................................................................................................ Delete pending messages.............................................................................................................................................................. Resend a service book.................................................................................................................................................................... Resend the peer-to-peer encryption key..................................................................................................................................... Protect a stolen BlackBerry device................................................................................................................................................ 6 Sending notification messages to BlackBerry devices.......................................................................................................... Send a notification PIN message.................................................................................................................................................. Send a notification email message............................................................................................................................................... 7 Retrieving user account statistics and information about BlackBerry devices.................................................................. Retrieve user account statistics..................................................................................................................................................... Results of a statistics query for a user account................................................................................................................... Clear user account statistics.......................................................................................................................................................... Retrieve enterprise activation statistics for a user account....................................................................................................... 8 Retrieving BlackBerry device information............................................................................................................................... List the applications that are available on one or more BlackBerry devices............................................................................ List the BlackBerry devices that a specific application is installed on..................................................................................... Retrieve the statistics for BlackBerry devices.............................................................................................................................. Results of a statistics query for a BlackBerry device.........................

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