black magic of the advanced scrum master
Post on 19-Oct-2014
2.223 views
DESCRIPTION
We are told everywhere that a Scrum Master should: facilitate, negotiate, nudge, challenge, encourage, motivate, etc. The question is HOW?By attending this class you will gain practical knowledge in: Ways to get them to like you, to trust you, negotiation tips, handling resistance, establishing leadership, motivating teams and even some unethical tactics...TRANSCRIPT
Black Magic
of the
Advanced
Scrum Master
9
GET THEM TO LIKE
YOU
SmileDressNamesRemember details
8
GetFeedback
1..10ReflectWrite It PleaseSLA < 24h!
7
GET THEM TO Trust
YOU
Trust FirstBe a BakerDefault to YesTiny GenerousE.B.A.
6
You areAlways
Negotiating
You’re WelcomeVague AuthorityNibblingFunny Money
5
Master the non verbal
VisualMemory
AudioMemory
Self TalkKinesthetic
Audio Invent
VisualInvent
4
HandleResistance
Enjoy the SilenceSmileWin WinWhat Can I Do?Say Yes Explain No
3
EstablishLeadership
PowerThank themSolve Impediments ExperimentPersonal Time
2
motivate MasteryAutonomyPurpose
1
Unethicaltactics
Honey PotTime PressureRR Phsychology
