BLACK HILLS BEHAVIORAL HEALTH SYSYEMS CHANGE COLLABORATIVE

MISSION:

Build a sustainable model in which a broad and diverse

range of stakeholders, including funders, take

ownership of problems and work collaboratively to

influence change.

GOALS AND OBJECTIVES from 2009

1. Provide the community with options for a person in crisis other than involuntary admission to inpatient psychiatric care, detoxification services or incarceration.

a. Develop a fully operational 24/7 Crisis Center

 2. Improve access to after-crisis follow-up and mental health and substance abuse treatment.

a. Implement community case managementb. Provide intermittent professional care until provider availability.c. Provide easily accessible mental health/substance abuse services.

Black Hills Behavioral Health Collaborative

GOALS AND OBJECTIVES from 2009

3. Improve service integration and coordination among agencies and providers to help patients better navigate complex systems.

a. Develop integrated demographic and client needs assessment and care plans.b. Conduct regular networking meetings among service providers.

 

Black Hills Behavioral Health Collaborative

DIRECT SERVICE COMMITTEE

AGENCIES REGULARLY ATTENDING:

Provider groups: BMS, CSS, LSS, YFS, City County Alcohol/Drug

Rapid City Regional Hospital ER and Behavioral Health Community Health of the Black Hills Cornerstone Mission and the HOPE Center Rapid City Police and Sheriff’s Departments Pennington County Health and Human Services & States

Attorney VA programs

Teri Corrigan, Crisis Care Center Coordinator; FacilitatorTHANK YOU!!! THANK YOU!!! THANK YOU!!!

GOALS AND OBJECTIVES from 2009

4. Improve awareness about and access to services to assist people in entering the health care system for mental health and substance abuse services prior to the crisis state.

a. Evaluate access to services. b. Implement Community Education Plan.c. Develop Public Policy Plan to better align regulatory and funding policy.d. Identify training needs for agencies to implement systems change.

Black Hills Behavioral Health Collaborative

IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES

Service Needs Assessment:

The Collaborative contracted with the Chiesman Center in 2012 to develop a survey to obtain data from the six Black Hills counties to:

1. determine awareness of agencies and services 2. identify service gaps

 Black Hills Behavioral Health Collaborative

IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES

Service Needs Assessment: Access

Have health insurance 85%Have mental health coverage

Yes 47%No 7%Don’t know 32%No response 14%

 

Black Hills Behavioral Health Collaborative

IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES

Service Needs Assessment: Access How Find Service? Top 4 responses

Physician 19%Phone Book 15%Friend or relative 14%Internet 13%

 Black Hills Behavioral Health Collaborative

IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES

Service Needs Assessment: Access Reason for not receiving a needed service – top 4 responses

Cannot afford 22%Stigma/Embarassed 19%Other 15%Don’t want anyone to know 13%

 

Black Hills Behavioral Health Collaborative

IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES

Needs Assessment: Awareness of Providers Out of 17 choices of agencies/providers; Non-profit as well as general physician/private provider.

I DO NOT KNOW 34%AVAILABLE BUT NOT TO ME 15%

 Black Hills Behavioral Health Collaborative

IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES

Needs Assessment: Awareness of Services MULTIPLE TABLES OF DATA REGARDING THIS

QUESTION TOO NUMEROUS FOR THIS DISCUSSION SEE REPORT AT:

www.chiesman.org surveyswww.jtvf.org about us/publications

 

Black Hills Behavioral Health Collaborative

IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES

Community Education Resource Development:

TV Commercials developed to provide awareness about behavioral health providers and the Crisis Care Center

linked to 211 Helpline.

Black Hills Behavioral Health Collaborative

IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES

Community Education Resource Development:

211 Trend Data :

61 people accessed the Behavioral Health Directory 25 people mentioned the TV ads (unprompted) Out of 92,539 online data base searches, mental health/substance

abuse top keyword in Black Hills and 942 phone requests for information

14.2% compared to National average 5.4%

Black Hills Behavioral Health Collaborative

IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES

Community Education Resource Development:

TV COMMERCIALS

http://youtu.be/atS0KgNytgg

http://www.youtube.com/watch?v=zvjg2fMBTb4&feature=youtu.be

Black Hills Behavioral Health Collaborative

IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES

Community Education Resource Development:

Black Hills Behavioral Health Resource Guide Helping Hand Emergency Resource brochure Crisis Care Center Brochure

Black Hills Behavioral Health Collaborative

IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES

Community Education Resource Development:Resources are also included on various websites: www.crisiscarecenter.org www.helplinecenter.org www.jtvf.org www.parents4parentsbh.org

Black Hills Behavioral Health Collaborative

IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES

TRAINING 2011-2013 CIT training for law enforcement of

over 120 officers Mental health first aid Parents4Parents training on mental

health and juvenile justice systems Suicide prevention

Black Hills Behavioral Health Collaborative

COLLABORATIVE STEERING COMMITTEE

Steve Allender, Rapid City Police Chief Jim Castleberry, Executive Director Cornerstone Rescue

Mission Rita Haxton, Vice President Patient Care Rapid City Regional

Hospital Don Holloway, Pennington County Commissioner Karen Romey, Administrator Pennington County Health and

Human Services Alan Solano, CEO Behavior Management Systems Kevin Thom, Pennington County Sheriff Tim Trithart, CEO Community Health of the Black Hills

Sandy Diegel, Executive Director of John T. Vucurevich Foundation; FacilitatorBlack Hills Behavioral Health Collaborative

COLLABORATIVE’S PRIORITIES FOR 2013 AND BEYOND

1. Develop a Youth Crisis System2. Expand Community Case Management beyond CCC

clients3. Consider replicating more San Antonio Haven of Hope

programs– shelter/housing – medical detox– homeless services coordination

4. Develop a Sustainability Plan for the Crisis Care Center and related services/programs

5. Continue focus on CIT training for law enforcement and expand training to paramedic and EMTs

6. Continue training needed for systemic changeBlack Hills Human Services Systems Change

Collaborative

HOW CAN YOU GET INVOLVED?

The Black Hills Human Services Systems Change Collaborative

is open to anyone interested in our mission and system’s change priorities:

Build a sustainable model in which a broad and diverse range of stakeholders, including

funders, take ownership of problems and work collaboratively to influence change.

Black Hills Human Services Systems Change Collaborative

YOUTH CRISIS SYSTEM

Possible Components to establish in the short term

Intensive Family Services ARYSE Reception and Shelter Reporting Center

Long Term…….?

Black Hills Human Services Systems Change Collaborative

TODAY AT MAIN STREET SQUAREMental Health Awareness & Suicide

Prevention DaySponsored by: