biometrics and usability a taxonomy of definitions for usability studies in biometrics brian stanton

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Biometrics and Taxonomy of Definitions for ability Studies in Biometrics Brian Stanton

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Page 1: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

A Taxonomy of Definitions for Usability Studies in Biometrics

Brian Stanton

Page 2: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

22

Context of use

User satisfaction

Ease of use Capture ThresholdPolling

Sample

@&#*%

Page 3: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability3

Opportunity (“please place your hand on the scanner”)

System starts capture

Capture

System ends capture

Capture thresholding

Time

System

System accepts/rejects sample

Page 4: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

44

User

Operator

Scanner

Page 5: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability5

Opportunity (“please place your hand on the scanner”)

System starts capture

Capture

System ends capture (“Please remove hand from scanner”)

Capture thresholding

Time

SystemUser places hand

on scanner

User removes hand from

scannerUser System accepts/rejects sample

Page 6: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

Demographics•Age•Gender•Height•Experience•Ability

6

Time

System

User

Instructions

Anthropometrics

Affordance

Accessibility

Opportunity (“please place your hand on the scanner”)

System starts capture

Capture

System ends capture (“Please remove hand from scanner”)

Capture thresholdingUser places hand

on scanner

User removes hand from

scannerSystem accepts/rejects sample

Page 7: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

77

Presentation: The display of biometric characteristics to a sensor.

A user may present multiple characteristics simultaneously

Simultaneous presentations are not necessarily constrained to any particular specific biometric modality

Page 8: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

88

Presentations may be further qualified as explicit or implicit

explicit presentation is a presentation that the presenter provides with their awareness

User

Operator

Scanner

Page 9: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

99

Presentations may be further qualified as explicit or implicit

explicit presentation is a presentation that the presenter provides with their awareness

implicit presentation is a presentation that the presenter provides without their awareness

Page 10: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

1010

Presentations may be further qualified as cooperative or uncooperative

Cooperative presentation is a presentation that the presenter provides willingly

Uncooperative presentation is a presentation that the presenter provides unwillingly

Page 11: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability11

Time

System

User

?

?

?

Presentation

Page 12: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

Place right hand on scanner

Time

Attempt

Opportunity

Presentation

Page 13: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

Place left hand on scanner

Place your right hand on scanner

Time

Attempt 1

Opportunity1

Presentation

Opportunity2

Attempt 2

Page 14: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

Place right hand on scanner

Time

Attempt 1

Opportunity1

Page 15: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

1515

An attempt may be further qualified as acceptable or unacceptable

Acceptable attempt is an attempt that fulfills the minimal capture requirements of a system. Acceptable attempts must yield the minimum required biometric data from a working system in a particular configuration

Unacceptable attempt does not fulfill the minimal capture requirements of a system

Page 16: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

Acceptable

Unacceptable

Place right hand on scanner

Attempt

Opportunity

Presentation

Page 17: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

1717

A task is a set of user behaviors that defines an attempt.

An attempt may also be qualified with respect to its conformance or non-conformance to a task.

Conformant attempt is an attempt that fulfills the requirements set out by a task.

Non-conformant attempt is an attempt that does not fulfill the requirements set out by a task.

Page 18: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

Placeyour

right hand

on the scanner

= Task : Conformant≠ Task : Non-Conformant

Attempt

Opportunity

Task:

Page 19: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

Page 20: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

2020

•Participant A presents a right hand to the fingerprint sensor, which the system detects and approves. •The user behavior (the presentation of the right hand) yields an attempt that is acceptable (the system detects and approves the data) and conformant (the user fulfilled the right hand task).

ConformantAcceptable

Attempt

Task: “Place your right hand on the scanner”

Page 21: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

2121

•Participant B also presents a right hand to the fingerprint sensor, but the system rejects it. •The user behavior yields an attempt that is unacceptable (it was rejected) yet conformant (the user presented the right hand as they were instructed) Conformant

Unacceptable

Attempt

Task: “Place your right hand on the scanner”

Page 22: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

2222

•Participant C presents a left hand to the fingerprint sensor, which the system approves. •The fingerprint scan is acceptable (it was approved) but non-conformant, since the user behavior (the left hand) did not fulfill the task requirements

Non-conformant

Acceptable

Attempt

Task: “Place your right hand on the scanner”

Page 23: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

2323

Non-conformant

Unacceptable

Attempt

Task: “Place your right hand on the scanner”

•Participant D is distracted and makes no presentation to the fingerprint sensor and the system “times out”—i.e., no biometric data was collected within a specified interval. •This attempt is unacceptable (no hand was detected on the scanner) and non-conformant (the response to the presentation opportunity was to do nothing).

Page 24: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Biometrics and Usability

2424

Presentation◦ Explicit◦ Implicit◦ Cooperative◦ Uncooperative

Task Attempt

◦ Acceptable◦ Unacceptable◦ Conformant◦ Non-

conformant

Page 25: Biometrics and Usability A Taxonomy of Definitions for Usability Studies in Biometrics Brian Stanton

Usability and Biometrics websitehttp://zing.ncsl.nist.gov/biousa/