biometric player tracking: cardless. effortless. limitless. · 2019. 9. 30. · to either connect a...

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SYNK Vision™ is a biometric player tracking solution for Konami’s SYNKROS ® casino management system that uses facial recognition to identify, rate, and reward all players, regardless of whether or not they are members of the established player loyalty program. It tracks players automatically based on their unique facial characteristics rather than requiring them to manually sign up or use a player’s tracking card, giving your business the ability to truly see, understand, rate, and reward all “carded” and “uncarded” play activity for the first time. Biometric Player Tracking: Cardless. Effortless. Limitless.

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Page 1: Biometric Player Tracking: Cardless. Effortless. Limitless. · 2019. 9. 30. · to either connect a guest’s activity to his/her existing loyalty account, or associate an “uncarded”

SYNK Vision™ is a biometric player tracking solution for Konami’s SYNKROS® casino management system that uses facial recognition to identify, rate, and reward all players, regardless of whether or not they are members of the established player loyalty program. It tracks players automatically based on their unique facial characteristics rather than requiring them to manually sign up or use a player’s tracking card, giving your business the ability to truly see, understand, rate, and reward all “carded” and “uncarded” play activity for the first time.

Biometric Player Tracking: Cardless. Effortless. Limitless.

Page 2: Biometric Player Tracking: Cardless. Effortless. Limitless. · 2019. 9. 30. · to either connect a guest’s activity to his/her existing loyalty account, or associate an “uncarded”

HOW IT WORKS: Konami’s SYNK Vision effectively eliminates dependence on player loyalty logins at the game, because the card-in authentication process is automated through biometric tracking. Cameras placed on each slot machine’s center console, and mounted at table games, use facial recognition technologyto either connect a guest’s activity to his/her existing loyalty account, or associate an “uncarded” guest to his/her own anonymous player loyalty account. When players with an existing account sit down at a machine, SYNK Vision recognizes them and displays their name with a welcome message without any manual input from the players. Any activity at that device is automatically connected to their account, and they are able to earn and redeem rewards just like they would with a card-based program. Moreover, SYNK Vision can rate and reward non-loyalty program players with assigned “anonymous” accounts in the same manner as traditional carded players. This gives permissioned administrators the ability to automatically track, reach, analyze, and reward every guest that plays at the property.

FEATURE BENEFIT

Known players authenticate their loyalty account automatically via unique facial touchpoints Offer touchless player login at any EGM or table game

Anonymous players are automatically assigned anonymous accounts via unique facial touchpoints

Automatically track, rate, and reward “uncarded” players directly at the EGM or table game

Robust, real-time interaction with the SYNKROS ecosystem

Use SYNKROS’ built-in tools or SYNKROS Service Bus to reward players based on criteria including date, time,

device type, and more

Guest data is automatically reported back into SYNKROS Capture comprehensive data on guest demographics, floor movement, suspicious activity and more

Konami Gaming, Inc. 585 Konami Circle, Las Vegas, NV 89119

866.KGI.INFOwww.gaming.konami.com/SYNKROS

Technical Requirements:Available with SYNKROS version 4.1.0 and higher

Contact your Konami Account Executive today for further information.