bigfoot and the average donor

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BEWARE OF BIGFOOT: APPRECIATING DONOR DIFFERENCES Larry C Johnson, CFRE Author of The Eight Principles of Sustainable Fundraising® Presented by

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“The ‘average donor’ doesn’t exist,” so say many nonprofit leaders. And yet, they construct fundraising programs that are built for precisely that. Is it any wonder why “average” performance is the outcome? Treating different donors differently is the key to scalability in your fundraising system, says Larry C Johnson, Founder of The Eight Principles of Sustainable Fundraising®. Principle 6: Divide & Grow™ is the “why” that points to the “how” of scalability for your organization. Achieving scalability—and sustainability—in fundraising is possible for every organization—even yours. Combining the knowledge and understanding of The Eight Principles™ with the power of a donor-focused CRM system, like Bloomerang, will put your fundraising program into the winners’ circle. Larry believes in the power of relationships, in the power of philanthropy, to create a better place and transform lives. With twenty-five years of experience in professional philanthropy, Larry has worked with the leaders of hundreds of nonprofit organizations and philanthropists seeking to improve the lives of those around them. Author of the award-winning book, The Eight Principles of Sustainable Fundraising®, AFP named Larry Outstanding Development Executive in 2010. The Wall Street Business Network ranks him in the Top 30 Fundraising Consultants in the USA. Larry is a graduate of Yale University.

TRANSCRIPT

Page 1: Bigfoot and the Average Donor

BEWARE OF BIGFOOT:APPRECIATING DONOR

DIFFERENCES

Larry C Johnson, CFREAuthor of The Eight Principles of

Sustainable Fundraising®

Presented by

Page 2: Bigfoot and the Average Donor

Bigfoot*

*A prehistoric, mythic creature said to roam the forests of North America and similar to the “average donor.”

Page 3: Bigfoot and the Average Donor

The “Average” Donor

• Doesn’t exist• Many fundraising programs assume

homogeneity• Where’s the disconnect?

Page 4: Bigfoot and the Average Donor

Whether we acknowledge them, or are even aware of them, there are timeless principles that act upon all fundraising

efforts—for good or ill.

Page 5: Bigfoot and the Average Donor

THEEIGHT

PRINCIPLES OF

SUSTAINABLEFUNDRAISING

®

Page 6: Bigfoot and the Average Donor

A principle is. . .

• universal, timeless, often self-evident• external to ourselves• in effect with or without our

awareness of it or our endorsement of it

• predictable in the outcomes it produces

Page 7: Bigfoot and the Average Donor

“One size fits all” fund development programs spring from a lack of

awareness and appreciation of a fundamental principle of sustainable

fundraising.

Page 8: Bigfoot and the Average Donor

PRINCIPLE 6:DIVIDE & GROW™

Page 9: Bigfoot and the Average Donor

Principle 6: Divide and Grow™

• Your donor constituency divides or “segments” itself according to. . .

• Ability and Affinity• Work with donor behavior, not

against it

Page 10: Bigfoot and the Average Donor

The Four Building Blocks

• Acquisition • Retention • Progression • Coordination

Page 11: Bigfoot and the Average Donor
Page 12: Bigfoot and the Average Donor

Adopting a Workable Business Model:

GroceriesOr

Aircraft

Page 13: Bigfoot and the Average Donor

Foundational Principle

Structuring fundraising efforts around natural divisions of the donor base is essential to maximizing sustainable

growth

Page 14: Bigfoot and the Average Donor

Primary Paradigms

• Affinity• Ability• 80/20• Sustainability and scalability require

a long-term focus

Page 15: Bigfoot and the Average Donor

Principle 6: Divide & Grow™

Achieving scalability in fundraising requires the focus and discipline to treat different donors differently.

Page 16: Bigfoot and the Average Donor

Essential Processes

• Acquisition • Retention• Progression• Coordination

Page 17: Bigfoot and the Average Donor

The Role of a CRM System

• Provides the structural framework for treating different donors differently

• Provides the tools for executing the four essential processes

• Helps to insure coordination and accountability

Page 18: Bigfoot and the Average Donor

Thank you.

Questions?