big data leading edge for consumer acquisition and competitive advantage robert skinner country...
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Big DataLEADING edge for consumer acquisition and competitive advantageRobert SkinnerCountry Manager, Australia / New ZealandeGentic Asia Pacific Pte Ltd / www.egentic.com/en
Email: [email protected]
Leading Edge: Consumer Acquisition & AdvantageAcquiring relevant consumer data and producing actionable insights
Structuring workflows to optimise the use of data
Understanding the opportunities posed by targeted data to your organisation
3Online Lead Generation: Free Online Contests Free onlinecontestGenerate user interestFree contests Heavy online advertising
User dataCollection of basic dataName, agePhone, email, postal addressLegal opt-inCollection of users opt-inPermission to use data for direct marketingProfilingLifestyle QuestionnaireDemographicPsychographicLeadGenerationClients offersCheck users interest in specific products or services offered by our clients including social media In 10 years from start-up to No.12001Founded by Albrecht von Harnier (PhD)Start: DE, AT, CH2002200320042005200620072008Top-advertiser in the online world Start: IT, FR, GB, ES, NL, PL, IE, BE
4In 10 years from start-up to No.12009Start: SE, PT, DKFounding of eGentic Asia Pacific Pte. Ltd. located in Singapore. Additional regions: AU, SG, MY, TW2010201120122010: Founding of eGENTIC North America Corp. in Miami, USA Additional starts: NO, BR, AR, KR2011Start: NZ, HU, GR, FI, CZ, SK, TR2012Planned starts: JP, HK, CA
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Selected Clients6
Acquiring Relevant Data / Producing Insights
Acquisition
Data via Online Lead GenerationEvery DayBased on Targeted CriteriaPerformance BasedFlexible / CapsQuality control
Now What? Test, test, test think vs know Target - everyone? (eg; charity relevancy)Tailor
25 vs 27, Fred Hollows, conversion / page placement7You now have claws and fangs
Structuring Workflows to Optimise Use of Data
What is success? sale, sign-up, download, like? Need vs want (future-proof)How do you BEST generate success? Manage resources / create and refine tools across channelsFunnel Effectively eg; landing pagesUnderstand lifecycle and test new approaches? Bad Leads?
NZBCF 3 months later.FN Arena (no sales vs Insurance Line / WS calling).Call to Action! Landing Pages!9
Optimising Workflow = No More Drunk Dialing
Opportunities via Targeted Data
Tailoring Offers / Engagement - dynamicBrand Relationship -> genuineFeedback Challenge Theories (remember to walk the floor)Improve Product / ServiceImprove Share / Average Spend (Life Stage)ROIReward Performance Use targeted data to GROW!
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Leading Edge: Consumer Acquisition & AdvantageAcquiring relevant consumer data and producing actionable insights
-> CLAWS AND FANGS
Structuring workflows to optimise the use of data
-> DONT DRUNK DIAL
Understanding the opportunities posed by targeted data to your organisation
-> FORGET THE PAST, FOCUS ON NOW / FUTURE