BIDS FOR DIGITALIZATION OF LIBRARY, PURCHASE OF BOOKS AND DEVELOPMENT OF LANGUAGE LAB

DIRECTOR, SCERT, HARYANA, GURGAON.

Ref.No. Tr. Edu./SCERT/2014/Dated 27.10.2014.

A. INVITATION TO OFFER:

The SCERT invites offers from reputed firms for work digitalization of library, purchase of books and development of language lab Director, SCERT, Haryana, Gurgaon. Complete offer Documents containing the Invitation to Offer, Instructions to Quotationer, General Terms and conditions, Form of Offer may be downloaded from the SCERT Website www.scertharyana.in. The hard copy of the offer in sealed envelope addressed to Director, SCERT,

Opp. Panchyat Bhawan, Near Min Sec. Sohna Road, Gurgaon must be sent by Speed Post/ Courier/by hand only. Director SCERT shall not be responsible for postal delay/non delivery for any reason whatsoever. The offers shall be opened at 03.00PM on dated 10.11.2014, in presence of the Quotationers who may choose to be present. The Director, SCERT reserves the right to accept any or reject any/all offer(s) without assigning any reason therefore. In case of any dispute, the decision of the Director, SCERT shall be final and binding on the Quotationers. (B) INSTRUCTIONS TO QUOTATIONERS: -

The “Offer Documents: comprises of the (a) Invitation to Offer, (b) Instructions to Quotationers, (c) General Terms and conditions, (d) Bidders Profile, (e) Financial Bid and (f) Specification. On placement of the order, the supply shall be governed by the ‘Offer Documents’ read as a whole.

2. QUOTATIONER TO FULLY UNDERSTAND THE STIPULATIONS:

The headings of paras herein are not full exposition of the contents thereof. Quotationer is requested to please go through the Offer Documents completely and thoroughly and fully and completely understand the scope of the Supply & Services and the terms and conditions set out in the Offer Documents. No complaint as to the understanding of anything contained in the Offer Documents by a Quotationer will be entertained at any point of time under any circumstances.

3. OBTAINING THE OFFER DOCUMENTS:

The detailed ‘Offer Documents’ may be down loaded from the SECRT’s website www.scertharyana.in

4. THE IMPORTANT DATES & EVENTS:

The above relating to this offer is given in the table below. Sr. No.

Event Date & Time

1. The last date & time for submission of Bid Dt. 10.11.2014 at 11.00AM 2. The date & time for opening of the offers received Dt. 10.11.2014 at 03.00PM 5. ELIGIBILITY TO OFFER:

A Quotationer must be in the business of supplying digitalization of library, purchase of books and development of language lab at least for a period of two years. He (It) must not have been black-listed by any Library or Organization by the date of submission of offer.

6. THE SCOPE OF SUPPLY:

The Scope of Supply to be executed by the approved Quotationer (s) shall be as specified in the ‘Terms and Conditions’ stated herein below.

7. FILLING UP & COMPLETING THE OFFER DOCUMENTS FOR SUBMISSION:

a) It ought to be appreciated by a Quotationer that providing correct and complete information and furnishing the relevant documents in support of the information furnished are essential. b) Each column/ sub column of the Form of Offer shall be duly filled in with correct and complete particulars/ information. c) No column/sub column shall be left blank. The column/ sub column which does not apply or where no particular/ information is furnished shall be filled in as “NIL”. d) There should be no eraser or overwriting or correction in any part of the hard copy of the “Offer Documents”. Correction, if any, shall be made clearly and legibly and attested by the Quotationer or his authorized Representative under seal of the Quotationer. (e) The hard copy of the “Offer Documents” shall be signed by the Principal Officer the Company or, as the case may be, by a Partner or Proprietor or the Authorized Officer or Power of Attorney Holder and his / her full name and status be stated below the signature under official seal. (f) Each page of the “Offer Documents” shall also invariably be signed and the seal of the Quotationer affixed on each page. (g) Signature only in the “Form of Offer” shall be construed as acceptance of all the stipulations, terms and conditions contained in the “Offer Documents”. (h) The two witnesses to the signature of the Quotationer in the “Form of Offer” shall be other than the Signatory. The full name, address, status/occupation of the witnesses must be stated with dated signature.

(i) There shall be no rider. No condition altering or varying or modifying or

annulling anything stated in the “Offer Documents” shall be entertained. Any

addition otherwise may, however, be recorded with complete details in a

covering letter. Separate sheets, wherever required, may be attached. The

right to decide on such addition(s) is reserved.

(j) In case of any discrepancy of the rates either in figures or words, the rates

in words will be considered for evaluation.

(k) No part of the “Offer Document” shall be detached and retained by the

Quotationer.

(l) SCERT shall not be responsible for delayed submission/receipt of offers

for any reason whatsoever. Delayed offers shall not be considered.

8. ESSENTIALS FOR MAKING AN OFFER:

(a) The rates shall always be for digitalization of library, purchase of

books and development of language lab. The Offer for the latest

edition/model shall always be the preferred choice. Therefore, a Quotationer

needs to ascertain the latest position and offer accordingly.

(b) Pre-discount prices of the books/goods shall be for delivery of the goods

free of all expenses to Director, SCERT, HR, Gurgaon at its library at

Gurgaon, Haryana. No expenses or charges therefore will be paid extra.

(c) A Quotationer shall quote the maximum rate of discount in percentage of

the pre-discount price of each book, it may choose to offer.

9. SUBMISSION OF OFFER:

A Quotationer shall submit his (its) offer (Form of Offer with Annexure) in a

hard copy, of the complete Offer Documents including Bidder Profile and

Financial Bid with Annexure in sealed envelope addressed to Director,

SCERT, Gurgaon and sent by Speed Post/ Courier/by hand. The SCERT

shall not be responsible for non-delivery on account of the postal delay or

non-delivery for any reason whatsoever. The offers received after due date &

time shall not be considered.

9.1. DOCUMENTS TO BE SUBMITTED ALONG WITH THE OFFER:

The Form of Tender along with the Annexure duly completed shall be

submitted in hard copy and shall be accompanied by---

(a) A copy of the certificate of incorporation/ registration with Registrar of

Firms.

(b) Such document(s) as would evidence the number of years, a Quotationer

has been in business.

(c) A self-signed statement that the Quotationer has not been black-listed by

digitalization of library, purchase of books and development of language

lab or any educational institutions. (d) A copy of PAN card of the Quotationer.

(e) Any other document, a Quotationer considers necessary and relevant.

10. TENDER FEE:

A tender fee (non-refundable) of Rs. 5,000/- (Rs. Five Thousand Only) is

applicable for the bid, drawn in favour of the Director, SCERT, HR,

Gurgaon payable at Gurgaon, Haryana. Tenders received without tender fee

shall not to considered.

11. EARNEST MONEY DEPOSIT:

a) The tenders should be accompanied by a Demand draft/bank guarantee of

Rs.50,000/- (Rs. Fifty thousand only) drawn in favour of the Director,

SCERT, HR, Gurgaon, Haryana towards earnest money deposit (EMD).

b) Validity of the Demand Draft must be upto 3 (three) months starting from the

date of submission of the bids.

c) Bidders shall not be permitted to withdraw their offer or modify the terms and

conditions thereof. In case the bidder fails to observe and comply with the

stipulations made herein or backs out after quoting the rates, the aforesaid bid

security shall be forfeited to the Government.

d) Tenders received without EMD shall not be considered.

e) The earnest money will be forfeited if the Agency fails to comply with the

terms and conditions.

f) No claim shall lie against the Government/Department in respect of erosion in

the value or interest on the amount of earnest money deposit

12. PERIOD OF VALIDITY OF OFFERS FOR ACCEPTANCE:

The offer once submitted shall remain valid for acceptance for a period of

180 (One hundred eighty) days from the date of opening of the offer, as

stated above. It shall not be open to a Quotationer to withdraw the offer after

submission or vary the rates quoted and/or the terms and condition of offers

during this period for any reason under any circumstances.

13. REJECTION OF OFFER:

Without prejudice to the right of SCERT to accept any or reject any offer

without assigning any reason therefore as stated in the “Invitation to Offer”

herein above and subject to the stipulations, as stated otherwise elsewhere in

the Offer Documents, noncompliance of any of the conditions herein stated

may, at the discretion of SCERT, render an offer liable for rejection.

14. OPENING AND CONSIDERATION OF OFFERS AND PLACEMENT OF

ORDER:

(a) Negotiation on any aspect of the offer will not be made ordinarily. In the

consideration of the Director, SCERT, should there be need for negotiation

with any Quotationer, it may be taken up by Email. A Quotationer may be

required to confirm their position the same day.

(b) On comparative evaluation, a quotationer shall be chosen on the basis of

lowest offer from amongst the offers found suitable. SCERT may accept any

offer, it considers best. Order shall be placed by Postal/E-mail in the address

stated in the offer documents.

(c) The decision of SCERT in the matter of consideration and

acceptance/rejection of an offer shall be final and binding on all Tenderers.

Any complaint, request, etc. in that regard from a Tenderer will not be

entertained.

15. CANVASSING STRICTLY PROHIBITED:

Canvassing in any form whether directly or indirectly, in relation to offer

made is strictly prohibited. The offer of a Quotationer who resorts to

canvassing will be liable to rejection.

16. CLARIFICATIONS VOID UNLESS GIVEN IN WRITING:

The stipulations contained herein are self explanatory. However, any

clarification obtained by a Quotationer, unless confirmed in writing by the

Director, SCERT, whether by postal, shall not be binding on SCERT.

17. CORRESPONDENCE & REFERENCE THEREFORE:

Except as permitted herein, no correspondence, from any person in any

matter relating to this Tender will not be entertained by SCERT. This

Invitation to offer bears the Ref.No. Tr. Edu./SCERT/2014/Dated

09.09.2014. This number may please be referred to in all such

correspondences.

18. FINALITY OF DECISION:

In the event of any dispute in any matter relating to or arising out of

acceptance or rejection of any offer and all matter incidental thereto, the

decision of the Director, SCERT shall be final and binding on all concerned.

(C) TERMS & CONDITIONS:

1. SCOPE OF SUPPLY: -

The Scope of Supply to be executed shall include—

(a) supply of the exact titles, covered under the order for supply,

(b) Of latest edition and fine print of the publisher.

(c) Of specific binding,

(d) In brand new condition.

(e) Delivery of the goods to the digitalization of library, purchase of books and

development of language lab for Director, SCERT, HR, Gurgaon.

(f) Such other services provided or done by the Supplier, whether herein stipulated

or not, yet are essential for effecting the supply or the delivery as above to the

satisfaction of Director, SCERT, Haryana, Gurgaon.

2. SUPPLY & DELIVERY PERIOD:

For the purpose of supply of the digitalization of library, purchase of

books and development of language lab against order placed, Supplier shall

ensure that— (i) the right title confirming to the supply order, and (ii) of latest

edition (iii) in brand new condition good for delivery are only selected for supply.

As promptly as possible and completed in all respects within the period of delivery

agreed to by the Supplier as stipulated in the order for supply with 30 days after

issuing of the Purchase Order. The mode of delivery may be as chosen by the

Supplier. However, the order may be duly packed so that no damage or loss of any

kind occurs in transit.

As the scope of the supplies include delivery of the goods solely at Supplier’s

cost and risk and free of all expenses to Director, SCERT, HR, Gurgaon, in case,

Director, SCERT, HR, Gurgaon is called upon to take the delivery of parcels from

Railways/Roadways/ Couriers, it shall be entirely at the cost and risk of the Supplier

and the expenditure incurred therefore shall be recovered from the bill of the

Supplier.

3. VERIFICATION & ACCEPTANCE OF GOODS DELIVERED:

(a) The goods delivered shall be received by the designated official of the Library

subject to verification. The goods which on verification are found to be of the

following kind shall not be accepted and accounted for against the order for supply.

(1) The titles not confirming to descriptions and stipulations as per the order of

supply.

(2) The goods not containing a page(s) or containing cut or torn or damaged or

blank or half printed page(s), etc, etc which is not as good as the pages of a new

book.

(3) Damaged or old copies of goods or those not in brand new conditions or noticed

not have been published by the publisher.

(b) The goods which are not accepted on verification, as above, shall be taken back

and replaced by the Supplier at its cost and risk within 15 days of intimation in that

regard to the Supplier. In case Director, SCERT, HR, Gurgaon is requested to

dispatch the unaccepted goods Railways/Roadways/Courier, it shall be entirely at the

cost, risk and responsibility of the Supplier. All expenses incurred for so dispatching

such goods shall be charged to the Supplier and deducted from his/its bill.

(c) Failure to take back or arrange to take back the unaccepted goods within 21 days

of intimation in that regard, the Supplier shall forfeit all its claims in relation to such

goods.

4. BILLING & PAYMENT:

(a) The Supplier shall bill for the accepted goods accordingly as follows.

(i) The goods having price thereof printed therein shall be billed at the printed price

or the current catalogue price of the Publisher for the book whichever is lower.

(ii) The goods not having printed price shall be billed at the pre discount price of the

book at which the Supplier has purchased the same or the current catalogue price of

the Publisher for the book which is lower.

(iii) The conversion rate into INR for the book priced in foreign currency shall be

the rate at which the book was purchased or paid for by the Supplier on its purchase

by him i.e. the conversion rate on the date of purchase or payment by the Supplier.

(iv) Net amount payable in INR shall be arrived at after applying the rate of discount

as accepted by SCERT and confirmed to the Supplier in the supply order placed.

(b) Certificates to the effect that “the book(s) covered under this bill/invoice is/are

the original print of the publishers and are not remaindered titles” shall be recorded

in the bill.

(c) Each bill shall be in Triplicate and each copy appropriately marked as Original

or duplicate or triplicate, as the case may be.

(d) The titles in a Bill should be in the same order as listed in the Supply Order.

Further, each Bill shall clearly state—(i) the supply order No. and date, (ii) the

reference No. of each title (the serial number thereof as in the Annexure enclosed),

(iii) the number of volumes of the title, (iv) number of copies, the price in foreign

currency, (v) the conversion rate into INR, (vi) pre-discount price in INR claimed,

(vii) % of discount deducted, (viii) the net amount in INR claimed, etc in respect of

each of the titles covered under the bill/invoice. Should it not be convenient to state

all the particulars as above in the Bill itself, a statement containing the said

particulars with the bill No. and date stated thereon shall be enclosed to each bill.

(e) Supplies against different supply orders shall not be clubbed together in one bill.

(f) Each bill must be accompanied by the following documents relating to the titles

covered under the bill.

(i) Copy of the purchase invoice(s) in respect of foreign books (foreign print)

whether imported from outside the Country from the Foreign Publishers or

purchased in India from the Indian Unit of such Publishers.

(ii) Copy of proof of catalogue price of the book. Web down load may be furnished.

(iii) Copy of proof of conversion rate at which the Supplier has paid for the book on

purchase. All the documents furnished shall be full and complete copies of their

originals and be certified as “True Copy” under the signature and seal of the

Supplier. Document tampered in any way will not be accepted.

(g) In order to facilitate prompt payment, the Supplier shall ensure that each

bill/invoice furnished by him is correct and complete in all respects and the

accompanying documents are in order. All such bills shall, to the extent of the books

accepted by Director, SCERT, HR, Gurgaon, be paid in full within 30 (Thirty) days

of receipt of the bill/invoice. Where a bill is not found not to be so, the Supplier

shall take prompt steps to make good the deficiencies or submit revised bills as may

be appropriate to enable early payment.

5. THE CONTRACT & CONTRACT DOCUMENTS:

The Offer Documents read with the Order placed on a Supplier for purchase

from him or supply by him of goods as per such order shall be the contract

governing the terms and conditions of supply of such goods.

6. STATUTORY LIABILITIES & COMPLIANCE THEREOF:

(a) Compliance of the provisions of all laws relating to supplies under these

terms and conditions shall be the burden and responsibility of the Supplier who shall

comply all of them with the satisfaction of the Statutory Authorities concerned.

(b) All taxes, levies, cess, etc. payable, if any, shall be to the account of the

Supplier.

(c) Any liability, monetary or otherwise, on account of non-compliance or violation

of any such Law and all expenses arising out of statutory proceedings, suits or other

legal proceedings for such noncompliance or violation shall be the burden of the

Supplier and to his account.

(d) The Supplier, under all circumstances, shall at all times indemnify and keep

SCERT indemnified against all kinds of liabilities relating to the supplies affected by

him.

7. RESOLUTION OF DISPUTES AND JURISDICTION OF COURTS:

(a) The Supplier and the Library In-charge shall make every effort to resolve

any dispute or disagreement amicably by discussions/negotiations. In case of any

unresolved issues / disagreements / disputes, the Library Committee may go into the

matter for a decision.

(b) Even after the efforts as in (a) above, any dispute arising out of or in relation to

an order for supply of goods either during subsistence there of or thereafter remain

unresolved, the same shall be referred, by either side, for sole arbitration of the

Director, SCERT as per the provisions of the Arbitration and Conciliation Act 1996.

Decision of the Director on the reference shall be final, conclusive and binding on

all concerned.

(d) All disputes in the matter of an order for supply of goods or incidental thereto

shall be deemed to have arisen within the Gurgaon, Haryana and shall be subject to

the jurisdiction of the Courts at Haryana.

(e) The resultant rights and obligations under a supply order will be adjudged in

accordance with Indian Laws.

8. DEFAULTS:

Observance of the stipulations or terms and conditions set out in the Offer

Documents and/or the supply order will be appreciated and noted by SCERT. Any

deviation or violation or contravention thereof by a Supplier will not be favourably

viewed and shall be taken into consideration in the event of placement of order(s) for

future supplies.

9. AMENDMENTS:

The terms and conditions herein stated are intended for convenience of the

Parties to a supply order to work it out. In the event, any of the terms and conditions

are found to cause working difficulties or causes undue hardship, SCERT reserves

the right to amend the any such term or condition as may be mutually agreed to. No

such amendment unless confirmed in writing and accepted by the Parties to an order

for supply shall be valid.

Appendix ‘A’

TECHNICAL SPECIFICATIONS

DETAILED SPECIFICATIONS FOR DIGITAL LANGAUAGE LAB (1+20 Users)

BIDDERS WILL ENSURE THAT ALL COLUMNS ARE FILLED AS PER THE INSTRUCTION IN TENDER ENQUIRY FAILING WHICH THEIR BIDS MAY BE REJECTED

1. Indicate details of make and models of all software/systems. Failure to provide

details may render bid invalid. 2. Vendors may attach a separate BOM to elucidate the items in the Technical Bid.

Ser No

Requirements/Items/Software/Process/ Functionality with specifications

(Specify make, model and version where applicable. Do not specify more than one make model for any category)

Compliance to RFP specification – whether Yes /No (Also mention reference of page / paragraph number of technical literature/ brochure/any other document attached for evaluation)

In case of non

compliance,

deviation from RFP to

be specifie

d in unambiguous terms

1 Bidder (Prime Bidder in case of a consortium) must be a company incorporated under Indian Companies Act, 1956/The Partnership Act, 1932.

2 Previous Experience.

(a) The Bidder (Prime Bidder in case of a consortium) should have been in operation for a period of at least past 3 years as of 31-3-2014, as evidenced by the Certificate of Incorporation and Certificate of Commencement issued by the Registrar of Companies. (b) The Bidder(Prime Bidder in case of a consortium) or any

member of the consortium should have the experience of having implemented / deployed minimum ten e-learning Software Application Projects Of Rs. Three Lacs or above in Govt organization / institution.(order Copies). And at least one similar experience working with SCERT.

` (c) Should have experience deploying software application (Language Lab ) in teachers training institute (order copy should be attached). (d) Bidder’s (Prime Bidder in case of a consortium) Development & Quality- Processes must conform to ISO 9001 : 2008 (accredited by

relevant agencies with proofs submitted). (e) Clearance certificate from Sales tax dept. till 31-3- 2014. (f) Headquarters of company should be in Delhi/NCR.

3

Financial Criteria for Bidders.

(a) The Prime bidder and all the consortium members should submit audited copies of Balance Sheet and Profit & Loss Account of Last three FY must be enclosed with the Technical Bid.

4 General Criteria.

(a) Considering the wide variety of skills and resources needed to implement the learning management software application project, a Consortium of Companies may bid for the Project. One of the members of the consortium should act as the Prime Bidder and be responsible to CUSTOMER, for discharging the responsibilities.

(b) Applicants shall not be under a declaration of ineligibility for corrupt and fraudulent practices issued by the Government of India ("GoI") or any other State Government in India. The company which is seeking qualification would have to give a written proof that it can provide maintenance to the developed application software in the entire country.

(c) All legal bindings/financial liabilities for the prime bidder are valid for all members of the consortium.

(d) The parent company of any subsidiary company, which is seeking qualification on the financial strength of its parent, would have to give a written undertaking that it would bear all financial liabilities of the subsidiary with regard to this Project "Digital Language Lab.

(e) The parent company of any subsidiary company, which is seeking qualification on the technical strength of its parent, would have to give a written undertaking that its technical capabilities/resources would be available to the subsidiary company as and when required.

5.

Other Hardware/Technical Equipments. Vender are required to submit the specifications of the following Hardware components (a) Computer System for console (21)

Intel Core i3-2120 Processor

RAM: 2 GB,

HDD: 1TB,

19” TFT,

DVD & CD writer

Sound Card

Network Card

Mouse & Keyboard

Headphone with mike

(b) UPS (1 No.)

(c) Network for 21 Computers

Network Switch

Electricity points

Cabling with Fittings

6

Furniture ,Civil work & Electric work (Refer Annexure-1)

Participant cubical (20)

1 Trainer Cubical

20 Participant Chair without hand rest

Trainer Chair with hand rest

Electricity point (20 nos.)

7

Language Lab Software should comprise of various: Therapies, Methodology & Concepts:

1. Trainer Console

2. Participant Console

3. Authoring System

4. CMS (Content Management System)

5. Complete course should be facilitated with AUDIO PLAYBACK facility with

minimum three accents i.e. Indian, British, American

6. Multimedia English Teaching Courses should have more than 1500 hrs of multimedia

7. Courses should available in 3 levels of competency

a) Pre-intermediate Level

b) Intermediate Level

c) Advanced Level

8. Multimedia English Teaching Courses should have more than 500 Lessons

9. Videos of a professional (45 hours)

10. SmArtray Technology

11. Regional accent removal (MTI)Module

12. Jaw Muscle Exercise (JME) Console

13. Voice comparison with graphical representation

14. Integration with

a. Digital Library Integration

b. Internet Integration

15. Multi-User Conferencing System

SOFTWARE APPLICATION FUNCTIONALITY

1) Trainer Console

Facilitates the Trainer to plan and deliver his lecture. The lecture being delivered can be broadcast and simultaneously recorded, packaged and delivered on local or web based network. Participants can thereafter view those lectures many times, anytime and anywhere.

Lecture planner – A Trainer can make a list of all the content materials that he might be using in course of teaching. He can create his lecture plan prior to the lecture delivery and put in his learning objects which he can refer to/use while teaching

Digital Lecture Recorder- It should automatically record the Trainers lecture and classroom experience

Lecture Viewer: After the lecture has been captured a Trainer may go back and view the recorded piece anywhere and at anytime.

Broadcast Classroom - Institute based applications to plan lecture, Schedule sessions, chat, and share whiteboard

Lecture management system

o Edit lecture – Trainer can edit the recorded lecture with easy to use lecture editing tools

o Package lecture – Save lecture in different format like FLV, MP4, MPEG. MP3 etc.

o Publishing software - Publish lecture on the net or web based digital Library with various video’s formats with report and notifications

Real Time Assessment

o Trainer is facilitated to create topic based questions to assess the Participants, gauze their potential and level of understanding of a particular topic. The Trainer can then analyze and discover the unrealized doubts of the Participants instantly by putting forth those questions open for discussion and retrieve their answers in real time

2) Authoring System: Facility for the Trainer to create new courses as additional study materials for Participants’ reference or should add any ready-made

course in language lab system.

o Create new courses/lessons

o Create lesson in Text (html/pdf), Audio and Video Format (Individual or Combination)

o Supports FLV, ASF, AVI, WMV, DAT, MPG, MPEG, MP3, WAV etc.

o Real-time lesson editing

o Create audio/video lecture for Participant

o Add new words, sentences & situational dialogue in bilingual language (English & Hindi)

o Text2speech Exercise builder

o Create role play in 3 different accent

o Create situational dialogues as per the requirement

o Create Vocabulary builder

3) CMS (Content Management System): Facility for the Trainer to create new courses from the existing courses and assign to the Participants as per the requirement for practice

o Assign courses/lessons to different batches or sessions

o Assign courses/ lessons to a group or particular Participant

o Manage & create on the fly new course from existing courses with drag & drop

o Re-assign Multiple courses

o Can Add 3rd party courses into system

o Add resources

o Reporting

4) Monitoring & Controlling: To facilitate the Trainer to monitor Participants’ progress, create courses, examinations and control Participants’ activities in an easy and effective manner.

Trainer should be able to access Participants’ desktops and take full control over their online activities; check their work and provide needed assistance.

Facilitates to show Trainer’s desktop to all Participants in presentation mode

Control functions to monitor all Participant consoles

Individual attention to each Participant, without disturbing the rest

Facilitates teaching any language or subject

3 ways communication (text, audio & video) with Participants from Trainer console

Monitor Participants’ performance

Ability to record and maintain all communication history

5) Participant Administration: Facilitates registering each Participant branch wise and course wise.

The Trainer may reset Participant password and change IDs.

Delete Participant from registration

Ability to identify the logged in Participant by short name.

6) Participant Console: To facilitate the Participant to call and communicate with the Trainer without disturbing others.

Facilitates the Participant to listen to pre-recorded lessons made by their Trainer

After listening to the pre-recorded lessons, Participants should record their own voice and compare the correctness of their pronunciation and general speaking skills

Participants should communicate with their Trainer via text, audio or video

Participants should attract their Trainer’s attention through hand raise

7) Multi-User Conferencing System:

Create and delete unlimited conference rooms

Add multiple users for practices on dialogues and pronunciation or host GDs

Trainer is flexible to control on Participant voice system during voice session

8) Course Creation System: Facility for the Trainer to create new courses as additional study materials for Participants’ reference or should add any ready-made course in language lab system.

9) T2S (Text 2 Speech) Exercise Builder: Trainer should be able to make numerous exercises by just copy the text into the tool and the system automatically save these files and convert into WAV audio files for correct pronunciation practice and send these audio files to Participant to “LISTEN”, and Participant should practice with provided digital recorder. There should the facility of:

Voice Rate

Voice volume

10) Trainer Desktop Sharing: Facility to share his or her desktop to all Participants simultaneously in presentation mode.

11) File Transfer and Content Sharing: This provides categorical access to your files and creates a history of sent files.

You should save files on Participants’ PCs for offline access

Send file to selected Participant or group of Participant with tracking

It creates folders automatically for course materials, text-to-speech examination audio and screen recording files

Trainer is facilitated to cut, copy, add, delete, rename files in his/her folder in Trainer console

Trainer should share videos, MP3s, Presentations, word doc files etc over the network

12) Chat

Text-based chat: Exchange private messages with Participants or host discussions with the entire class.

13) Conversation Recording: Using this feature the Trainer should be able to record the entire chat session and send to Participants for self-assessments.

14) Spoken English practical lab approach – provide practice lab where Participant can practice for LSRW at the same time in the same session.

15) Two-way Voice Chat: Trainer may chat/communicate with Participants through audio chat with help of microphone. The Trainer is flexibility to communicate with the Participants in various modes: One-to-0ne, one-to-many and group

Audio chat.Trainer should pay special attention to particularly weak Participants in private.

16) Digital Recorder & Player: Trainer should be able to create his or her own lessons. These files should be sent to Participants for practice. Send any of your recorded files for Participants to improve their pronunciation and general communication skills.

17) Examination Modules: Trainers are facilitated to set multiple objective-type questions for each class and subject according to the requirement. Trainers may also view a graphical representation of each Participant’s performance and delete or edit any question.

Text Creator / Editor

Create Question bank

Quizzes and tests using text, graphics, audio and video.

Exercise builder

Question types- multiple choices, true/false, fill in the blanks

Create Exam

Assign Exam to individual Participant or group of Participants

Schedule exam as per date & time

Evaluate exam

Certification & grading

18) Add Resources: This provides the flexibility to add video clippings, PDF and Html files or other resources which should work in a network as additional study material for the Participants.

19) Notice board: This feature would flash new notices on all Participant consoles with regards to any projects or exercises that the Trainer wants to communicate.

20) Communication Window: It provides specially design communication window for Participants and Trainers where Participant should be able to call Trainer any time with help of calling system as well as Trainer is also able to interact with Participant with help of communication window.

21) Intercom System: Intercom system for Trainer and Participant for easy audio communication.

22) Graphical User Representation: This is in Trainer console which alerts the Trainer on Participants’ activities such as logins and calls.

23) Participant Desktop Locator: Trainer should monitor all login Participant desktop in one windows size of thumbnail, if Trainer want to control any Participant computer, he should click on thumbnail and take control of Participant PC.

24) Hand Raise system: This feature facilitate the Participant to attract the Trainer or wants to talk with Trainer. This feature is also useful for polling in class.

25) Voice comparison with graphical representation: Facility for the Participant to compare the recorded sound with pre recorded sound with graphical representation.

26) Integrations – There should be facility for the Trainer to integrate into

Digital Library Integration

Internet Integration

27) Interactive driller - In the Interactive Driller mode, gaps should be inserted automatically into source material, while learners are recording and practicing their voices.

Multimedia English Course Material (Complete course should be facilitated with AUDIO PLAYBACK facility with minimum three accents i.e. Indian, British, American)

Course features required

1) The multimedia content courseware must be based on elaboration of concepts, features & tools using text, audio, video and graphics and aided by a complete voice-over.

2) Over 1500 hrs of multimedia content

3) Multimedia English Teaching Courses should have more than 500 Lessons

4) Videos of a professional (45 hours)

5) 3 levels of competency:

Pre-Intermediate Level

Intermediate Level

Advanced Level

6) Courses should be based on various – Therapies, Methodology & Concepts

7) More than 3000 exercises

8) MTI removal module

9) Day wise course module for easiness of beginners

10) Special Vocabulary Module

11) Strengthening four language skills

Listening skills

Speaking skills

Reading skills

Writing skills

12) Courses should be in Indian English accent

13) Basic Module should be in bilingual (English & Hindi) language

14) Striking statements should be in bilingual (English & Hindi)

15) Golden Rules of Grammar

16) Explanation of concepts by use of animations.

17) Animations with voice over.

18) English Sounds with mouth close-ups

19) Phonetics & Diphthongs module

20) Tips to speak Fluent English

21) Situational dialogues with Etiquettes

22) Distinctions made between American & British accents

23) Syllabic stress module

Word stress

Sentence stress

Intonation

24) All animations with options to the user to pause, backward, and forward frame by frame.

25) Navigation Bar : A comprehensive navigation bar should be provided to have complete flexibility of forwarding, rewinding, pausing, skipping, stopping etc. allowing the users to learn at their own pace and re-viewing course material as often as they like.

8. Training on Application Software Training will be imparted for duration of 2 Days, Training modules to include:- (a) Training on Installation & implementation of the software. (b) Training on all the features of Language Lab.

Annexure 1

Furniture & Civil work

S. No

Item Quantity Description

1. Trainer Console Cabinet

1 One Trainer Console Cabin for Trainer Console. (See the Technical detail of furniture).(Appendix 1)

2. Armed Chair for Trainer Console

1 One Armed Chair for Trainer Console. (See the Technical detail of furniture).( APPENDIX 1)

3. Participant Console Cabinet

20 Twenty Participant console Cabin. (See the Technical detail of furniture).

(Appendix 1)

4. Chair for Participant Console

20 Twenty unarmed chairs will be provided for Participant console. (See the Technical detail of furniture). (Appendix 1)

Network & Electric work

1. Networking 20+1 computers Cabling and switch

2. Electricity & wiring

As per description for

one room

having Maximum size of 25*25 sq.ft

1. The price shall include covers, definition of point wiring, system of wiring and supply, installation, connection, testing and commissioning of point wiring for light points, ceiling fan points, exhaust fan points, convenience socket outlet points, power socket outlet points etc.

2. There are approx 25 computer supported 5 ampere points. It shall be fixed with computer table. Details of furniture is in another section

3. The all switches, and plugs and wire shall have ISI mark 4. The wire of 5 ampere shall have 1 square mm size 5. There are 2 (two) 15 ampere exhaust fan point shall be installed

nearer to fan whole 6. The wire of 15 ampere shall have 4 square mm size 7. 2 (two) extra 15 ampere points shall be installed in the room 8. There shall be minimum 5 (five) points and maximum 7 (seven)

points of fans and minimum 7(seven) and maximum 9 (nine) points of tube light provided.

Appropriate ISI mark MCB switches shall be installed in the Lab. Size, strength and number of MCB switches are depend on number of plug and points.

(Appendix 1)

SPECIFICATIONS INDICATIVE DIAGRAM

Description & Specifications for Trainer

Chair

Chair Type : Capsule Chair with Plastic

Arms

Frames Specs : MS Capsule Pipe frame 1.25”

Seat Size : 18” x 18”

Back Rest Seat : 18” x 18”

Frame Color : Black Painted

Comfort Foam : 32 Density foam (for both

Back & Seat)

Description & Specifications for

Participant Console

Chair Type : Capsule Chair with Plastic

without Arms

Frames Specs : MS Capsule Pipe frame

1.25”

Seat Size : 16” x 16”

Back Rest Seat : 16” x 16”

Frame Color : Black Painted

Comfort Foam : 32 Density foam (for both

Back & Seat)

SPECIFICATIONS INDICATIVE DIAGRAM

Item No. 1 Computer Table for Trainer

console with cabinets

1. Dimensions 1140 mm length, 458 mm

width, 1200 mm height

2. Top shall be 25 mm PLB .

3. Board sliding pull out tray for keyboard

with telescopic channel

4. Table front shall have 10 mm fully plain

transparent glass

5. Plastic cable manager shall be installed on

wooden platform

6. All board except Top shall be 18 mm

Bhutan, Novapan or any ISI make.

Note: Tolerance of +/- 15 mm will be

allowed in dimension

Item No. 1 Computer Table for Participant

console

1. Dimensions 685 mm length, 458 mm

width, 1200 mm height

2. Top shall be 25 mm PLB .

3. Board sliding pull out tray for keyboard

with telescopic channel

4. Table front shall have 10 mm fully plain

transparent glass

5. Plastic cable manager shall be installed on

wooden platform

6. All board except Top shall be 18 mm

Bhutan, Novapan or any ISI make.

7. In language lab Participant Console shall

be arranged as 2X2 or 3X2 or 3X3 or

otherwise according to size and space of

the room.

Note: Tolerance of +/- 15 mm will be

allowed in dimension

Note: Submission of Tender :-

The offer should be submitted in the prescribed form as per TWO ENVELOPE SYSTEM ONLY.

Please note that submission of all the documents mentioned in the check list is mandatory.Documents with incomplete/wrong information will lead to rejection of tender offer.Purchaser’s decision will be final in this regard.

The documents required to be submitted with tender should be STRICTLY in the order as given in Check list should be kept in technical bid Envelop 1., otherwise the tender may be rejected. The documents should be serially numbered and initialed (signed) with company stamp.

Two Envelope are seprate i.e. (Technical & financial) care should be taken while inserting respective documents.

The offers will be first evaluated for completeness with respect to documents to be submitted with the offer. Those offers which have all the supporting documents as per requirements in the tender enquiry will be evaluated on technical grounds.The offers of the Bidders qualifying technically are only eligible for opening of envelope no.2. Commercial bid (Envelope No.2 ) will be opened in the presence of bidder or their authorized representative present at a date which will be notified later.

The two envelopes shall be put again together in one comman cover and sealed

Appendix- B

Financial Bid (should be on Letter head) Financial bid should be kept in seprate envelop Envelop containing the financial Bid must be super subscribed with quotation for Language Lab

Software & Tender no.

Ser No Name of Items Qty Unit Price in Rs. Taxes Total cost (in Rs.)

Total (in figure)

Total (in words)