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BEYOND radioAmy “Pearl” Pospiech | UX Design Project Spring ’17
DESIGN CHALLENGE
Discriminating music listeners need a better way to curate their sonic experience because current streaming services are not providing
enough of what they want.
Amy “Pearl” Pospiech | UX Design Project Spring ’17
RESEARCH PLAN
RESEARCH GOALSDiscover how others create and maintain their playlists and music libraries.
HYPOTHESISUsers have disjointed music libraries, and want a way to streamline and have more control over their music playing.
USER INTERVIEWSFour user interviews conducted in person in San Francisco and Oakland, lasting an average of 20 minutes each.
Amy “Pearl” Pospiech | UX Design Project Spring ’17
User Story
RESEARCH SYNTHESIS
Used card sorting technique to synthesize content from four interviews into two user personas.
Amy “Pearl” Pospiech | UX Design Project Spring ’17
“With current music streaming services, you start off with a song or artist you like but you keep trimming it until you are left with this one shrub at the end, instead of the whole garden.”
DANA’S GOALS & MOTIVATIONS
(The Old-School Music Connoisseur)
Meet DANA
Age: 36Occupation: ElectricianIncome: $56,000/yrResidence: San Francisco, CAEducation: College Grad
Amy “Pearl” Pospiech | UX Design Project Spring ’17
⇢ Listen to current, but not pop-y music that’s appropriate for my current setting and mood
⇢ Have an easy-to-use and reliable system
⇢ Discover new artists and music outside of festival season
DANA’S PAIN POINTS
⇢ Streaming services getting genre wrong
⇢ Having to “teach” a service to learn my likes
⇢ Not being able to appreciate an artist’s discography
⇢ Home Depot advertisements
COMPETITIVE ANALYSIS
Spotify is the market leader in music streaming. On-demand and ad-free listening for premium subscribers. Otherwise, always playing Home Depot ads. Difficult to find “Saved” / Library tracks. Sync with iTunes is buggy.
Google Play music has a great selection of prebuilt mood radio stations. Can’t seek backwards. You can build your own playlists, otherwise no control over what’s next.
Pandora is good if you already know what you want to hear. No control other than “like” and “dislike.” User depends on algorithm to find new music.
Amy “Pearl” Pospiech | UX Design Project Spring ’17
USER FLOW
Browse Genre :
Alternative / Indie Rock
Browse Sub-Genre :Alternative Pop/Rock
Save Station
Browse Category :Pop / Rock
Play Artist Radio
Search :RatatatHome
Modify :Related Artists
Amy “Pearl” Pospiech | UX Design Project Spring ’17
INFORMATION ARCHITECTURE Hub & Spoke
Amy “Pearl” Pospiech | UX Design Project Spring ’17
LOW FIDELITY PROTOTYPE
Amy “Pearl” Pospiech | UX Design Project Spring ’17
(Minimum Viable Product)
Features for MVP
Play more/less by Artist
Listen to the entire discography of one artist, similar artists, or entirely different artist. Ability to listen to one sub-genre, genre, related genres, or random.
Filter Vocals
Sometimes I just want to hear female vocals. Or I’m studying and I want no vocals.
Save to Favorites
Ability to save favorite tracks, artists, genres, and stations.
Play more/less Popular
Hear more obscure or experimental music sometimes, when user chooses. Other times, listen to more popular / rising.
Amy “Pearl” Pospiech | UX Design Project Spring ’17
HIGH FIDELITY PROTOTYPE Click Here to View
Amy “Pearl” Pospiech | UX Design Project Spring ’17
NEXT STEPS
Amy “Pearl” Pospiech | UX Design Project Spring ’17
▹ Test whether left or right “listen” icon makes most sense
▹ Create additional filters for decade / freshness
▹ Provide more than EQ adjustments (BPM, key… how does that affect mood?)
▹ Test if users are happy with just “Favorites” and not a more general “Library” model
▹ Add additional music categories that make sense
▹ Test how easily users can identify their favorite genres and sub-genres
thanks!NOW, TELL ME ABOUT YOUR PROJECT
E-mail: hello at amypospiech.com
Presentation template adapted from SlidesCarnival
Amy “Pearl” Pospiech | UX Design Project Spring ’17