beyond content: 5 diamonds model for informal learning
DESCRIPTION
Intrepid's latest thinking on informal learing -- bringing order to chaos. Delivered at Corporate Learning Summit 2013, Chicago.TRANSCRIPT
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamondsStart Here
Beyond ContentMaximizing the Impact of Your Learning
April 2013 Corporate Learning Summit
#fiveDiamonds
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
A little about me2
Office 219-548-2926Cell 219-670-6889
Judy AlbersDirector, Client Mgmt
Office 206.123.4567 x1234Cell 206.123.4567
Manjit SekhonLearning Consultant
Office 206.123.4567 x1234Cell 206.123.4567
Morgan DoeManaging Director
Office 206.123.4567 x1234Cell 206.123.4567
Morgan DoeManaging Director
• My job: Learning Strategist
• Focus: the learning/marketing intersection
• Fun at work: customer education with micro-lessons
• Before Intrepid: JPMorgan Chase, learning tech &
governance
• Fun at home: swimming, biking, hiking, piano
• Tell me about: London, Paris, Venice with teenagers
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Organizations Are Not Capturing the Value of Informal Learning
3
3
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
4
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
WHAT’S THE PROBLEM?
5
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
6
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
WHAT %of CEOs rank innovation
as one of their TOP 3strategic priorities?
7
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
of CEOs rank innovation
as one of their TOP 3
strategic priorities72%
http://www.astd.org/Publications/Magazines/TD/TD-Archive/2013/04/Bright-Ideas
8
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
WHAT %lead in 3-year shareholder
returns do innovative companies command?
9
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
lead in 3-year shareholder returns over their competitors12.4%
http://www.astd.org/Publications/Magazines/TD/TD-Archive/2013/04/Bright-Ideas
Innovative companies hold a…
10
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
BUT INNOVATORS ARE BORN, NOT MADE,
RIGHT?
11
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
VOCABULARY = POWER
12
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
THE POWER OF A MODEL
13
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
What’s your purpose?14
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
What’s the result?
Readiness to Perform
15
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Why develop competence?16
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Your purpose might also be…17
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Different Purposes, Different Results18
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
How success does NOT happen19
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Learning is a cycle20
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
21
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
22
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
23
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
24
Watch Think Dig deeper
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Performing well is a cycle25
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
The Checklist Manifesto
“[Gawande’s] main point is simple: no matter how expert you may be, well-designed check lists can improve outcomes”
- Steven Levitt, NY Times
26
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
27
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
28
28
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
To be most effective, these cycles must be linked29
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Secondary cycles support the primary cycles30
Empowering growth and self development supports the learning cycle
Capture of best practices further supports the performance cycle
Communities of practice enable both self development and capture of best practices
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Five Diamonds Model31
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
“Leading the Intrepid Way” video challenge
32
32
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
“Leading the Intrepid Way” video challenge
33
33
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Support Evaluation34
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds35
35
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Daily Quiz App
• Questions pushed out to learners via email or text message
• Can link to other materials for remediation or enrichment
• Gamification element to provide motivation
• Good for simple, knowledge-based content
36
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Guided Video Chat
• Get matched up with other employee (like ChatRoulette)
• Role play a scenario via video chat
• One learner rates the other’s performance based on specific criteria
• Can then switch roles• Gamification points awarded
based on performance• Managers can see areas
their employees needs help
37
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Do you earn a Five Diamond Rating?
38
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Small apps support the gaps
Learning Map
Topic Hub
Plan, Do, Review
Observational Checklist
Pre-Assessment
Ask an Expert
Success Story Sharing
39
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Five Diamonds Model40
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Informal Learning Whitepaper
41
41
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Intrepid eBook: Expert Perspectives
• Masie Center• ASTD• Google• Harvard University• Peace Corps
42
42
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Visit our Corporate Learning Summit Page
DOWNLOAD:
–This presentation
–Our Innovation Worker eBook
–Our Informal Learning White Paper
–The Learning Experts at Work eBook
43
SHORT LINK:
http://bit.ly/cls-2013
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Contact Us
Address: 411 First Avenue South, Suite 400
Website: http://intrepidlearning.com
Email: [email protected]
Phone: 206.381.3779 or 877.866.4457
Fax: 206.381.8790
Facebook: https://www.facebook.com/IntrepidLearning
Twitter: @intrepidLS
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a erat ut nibh aliquam lorem condimentum et sed quam. Quisque mollis augue nec enim Lorem ipsum dolor sit mollis.
44
Intrepid Learning > Why Intrepid Learning?
PROPRIETARY &
CON
FIDEN
TIAL
#fiveDiamonds
Thank YouWe look forward to doing business with you.