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BEXIWIN_MHF (English)Warning:While this Hot Fix has not been through a full QA regression test cycle, it has been thoroughly sanity tested and has been deemed to fix the problems reported below, but may inadvertently introduce other unforeseen issues. If you have a development environment, please use it there before applying it into your production environment. For more information on Hot Fixes, refer to the Hot Fix FAQ: http://technicalsupport.businessobjects.com/KanisaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=http-supportbusinessobjectscom-communityCS-TechnicalPapersNoNav-hotfixfaqpdfasp Or go to the Download page on our Support Site: http://support.businessobjects.com/downloads/default.asp For instructions on applying Hot Fixes to Unix and Linux platforms, refer to the following Knowledge Base article: http://support.businessobjects.com/library/kbase/articles/c2016544.asp Some of the issues resolved by this Hot Fix require the creation of new registry keys/subkeys or the editing of registry key/subkey values. In most cases where these registry keys/subkeys need to be created, the Hot Fix install will create the key/subkey and set the default value. Please refer to the readme information for each specific issue for the default and recognized values. For more information on creating and editing your system registry, please refer to the following Knowledge Base article. http://support.businessobjects.com/library/kbase/articles/c2010398.asp If this Hot Fix does not resolve a specific issue that is being experienced in your deployment, please contact Business Objects Customer Support. http://support.businessobjects.com/support/answers.asp

Non-Critical IssuesBEXIWIN_MHF_200804

ADAPT00734334Description:

Patch ID: 40,417,270

Reports that are scheduled to run daily may fail to run on the day that the Daylight Savings Time (DST) transition period occurs.

For example, if a report is scheduled to run during the time that the clock is moved forward (between 2:00AM and 3:00AM) of the day that DST starts, the report will not be scheduled to run that day. This problem is caused by an error in the scheduling logic for the Central Management Server (CMS).

New Behavior:This problem is resolved.

To solve the problem, reports will run as scheduled on the day that DST starts, at the correct next run time + 1 hour.


Patch ID: 40,815,733

Weekly and monthly recurring reports that are scheduled to run between 2 a.m. and 3 a.m. run an hour late on the day which DST occurs. Each additional recurring instance runs one hour late from it's originally specified run time.

New Behavior:If a recurring instance is scheduled such that it's next run time is between 2:00 a.m. and 3:00 a.m. then the instance will schedule one hour late on the day which DST occurs. The recurring instances that follow will schedule at their originally specified run time.


Patch ID: 41,815,870

Scheduled instances that are missing the SI_SUBMITTERID property pend indefinitely. The correct behavior is for the scheduled instance to fail if it is missing the SI_SUBMITTERID property.

New Behavior:Instances missing the SI_SUBMITTERID property will now fail once it's run time has reached.

BEXIWIN_MHF_200804


Patch ID: 40,787,013

Reports field with mixed languages (e.g. Hebrew and English) and set to read from "Right to Left" displays the text incorrectly when viewed using the DHTML viewer using the RAS SDK or on InfoView

New Behavior:Orientation of text is now correct

Known Limitations:This fix only works for all JAVA html viewer and not through .NET Any field with the reading order set from Right to Left will automatically change the alignment to right on the DHTML viewer.


Patch ID: 41,850,415

Designer terminates abnormally after applying SP3 and the latest CHFs

New Behavior:Issue is resolved


Patch ID: 40,855,447

Australia's new, extended Daylight Saving Times (DST) for the Australian eastern states fails to be recognized by BusinessObjects Enterprise Xl and XI Release 2. For example, when a user's time zone in InfoView is explicitly set to Australian Eastern, Central, or Tasmania the time stamp value that is displayed in InfoView for an object's instance (for example, on the History tab) may sometimes be inaccurate by an hour.

New Behavior:This problem is resolved. In addition to installing this HotFix, users must also download and install the appropriate DST patches for their operating systems, Java Virtual Machine (JVM), and application servers. Users can contact their respective vendors for more information.

BEXIWIN_MHF_200801

BEXIWIN_MHF_200801


Patch ID: 40,700,585

The number of the record in the WEBI document does not change after changing the sheet size A4 landscape to A0 landscape.

New Behavior:The problem is resolved.


Patch ID: 40,719,124

When saving a Web intelligence report and the Refresh on open is selected in the Save Document window, the option should be saved. However, when checking the document properties are the option is not checked.

New Behavior:This issue is fixed.


Patch ID: 40,471,678

In BusinessObjects Enterprise, the timestamp value displayed for an object's instance, e.g in InfoView under an object's History tab, may fail to take into account the extensions to Daylight Saving Time (DST) regulations announced by the New Zealand Government and the trial regulations announced by the Western Australian Government. In April 2007 the New Zealand Government announced an update to the Time Act of 1974 which changes the dates of both the start and end of Daylight Saving Time (DST). Daylight Saving has been introduced in Western Australia for a three-year trial period starting December 2006. A referendum will be held in 2009 to decide whether it should become permanent.

New Behavior:This problem is resolved. To enable this fix, users must also download and install the appropriate DST patches for their operating systems, Java Virtual Machine (JVM), and application servers. Users should contact their respective vendors for more information.

BEXIWIN_MHF_200712

BEXIWIN_MHF_200712


Patch ID: 39,583,715

The parameter sOutputFormat fails to work properly when it is used in a report with prompts that are not specified in a URL.


BEXIWIN_MHF_200611


Patch ID: 38,664,759

Clicking the status link for a Report package in .Net Infoview causes the following error message to appear: 'An error has occurred: Object reference not set to an instance of an object."



Patch ID: 38,780,241

Infoview fails to work after BusinessObjects Enterprise XI Release 2 components have been installed on the same web server.


BEXIWIN_MHF_200610


Patch ID: 38,510,909

Scheduled tasks in Dashboard Manager cannot be edted.


BEXIWIN_MHF_200610


Patch ID: 38,512,255

When using opendocument.jsp to view documents through OLAP Intelligence, an error message appears. The error message is as follows: "The property with ID SI_FILES does not exist in the object." The cause of the problem is that the ability to query the Central Management Server using SI_NAME requires that the SI_ID be null; however, the SI_ID value is set to 0, which then prevents the query to use SI_NAME.



Patch ID: 38,232,944

Goal Publishing fails when an Oracle Database is used. The following error message appears: The Insert Operation could not be performed. The cause of the problem is a runtime error associated with Java Version 1.3.



Patch ID: 38,569,641

When exporting a report to Adobe PDF from the DHTML viewer, the exported file may become corrupt if Websphere 6.x is used.


BEXIWIN_MHF_200610


Patch ID: 38,466,292

After installing a recent HotFix, the Crystal Reports ActiveX viewer fails to work in custom applications deployed to Websphere 5.x environments using SSL. The ActiveX viewer is present, but it fails to display report data. The cause of the problem is that WebSphere generates a Response Header when SSL is enabled; however, Internet Explorer has a problem handling this header value. For more information, see the Microsoft Knowledge Base article number 316431 at http://support.microsoft.com/default.aspx?scid=kb;en-us;316431.

New Behavior:This problem is resolved. The code has been changed to force the header to use a value that Internet Explorer can accept.


Patch ID: 38,484,738

The password for the Scheduler user account fails to be encrypted in the repository table CI_PARAM.



Patch ID: 38,406,332

In Strategy Builder, when users add, delete, or edit a variable the Reverse Proxy URL causes an error message to appear.


BEXIWIN_MHF_200610


Patch ID: 38,484,888

When many Web Intelligence documents are opened at once, the following error message appears: "Could not initialize Report Engine Server (Error: INF)". The error message is issued from the Web Intelligence Report Server. The problem is caused by two issues: the closeDocument function fails to be called by openDocument.jsp, which causes problems with the refresh mechanism, and, in a configuration where multiple CPUs are used, the WIReportServer cleanup thread stops working.

New Behavior:This problem is resolved for most browsers (see the Limitations section). To solve the problem, the functions closeDocument and CancelQueries are properly called to avoid refresh problems, and code has been added to WIReportServer to use a try/catch block to let the cleanup thread (the release order function in Corba) work properly.

Known Limitations:This HotFix works for most Internet Explorer versions and service packs, except for the following: Windows 2003 SP1 Internet Explorer 6.0.3790.1830, SP1.


Patch ID: 38,530,121

The Crystal Reports ActiveX Viewer is difficult to open; an extra mouse click on the Active X viewer icon is required. The problem is caused by an update to Microsoft Internet Explorer that has changed how ActiveX controls are loaded into web pages.

New Behavior:This problem is resolved. To solve the problem, the ActiveX Viewer control has been changed to load a Javascript file. For more information, see the following Microsoft knowledge base article: http://msdn.microsoft.com/library/default.asp?url=/workshop/author/dhtml/overview/activating_activex.asp In Business Objects Enterprise XI and BusinessObjects XI Release 2, the Java applet viewer is also fixed.

BEXIWIN_MHF_200610


Patch ID: 38,739,264

When users click the Print button to activate the ActiveX Print Control, the Print Control dialog box opens but the Cancel button remains inactive until the user clicks anywhere in the dialog box. This problem happens in Internet Explorer 7 or Internet Explorer 6 with the latest security updates installed.

New Behavior:The problem is resolved. To solve the problem, the ActiveX Print Control is now loaded by a Java script file according to the guidelines in the following Microsoft knowledge base article: http://msdn.microsoft.com/library/default.asp?url=/workshop/author/dhtml/overview/activating_activex.asp


Patch ID: 38,459,583

Attributes of a rebuild group can only be changed during the session in which it is created. If a user logs on afterwards, the attributes are uneditable.



Patch ID: 38,693,167

When the Back button on a browser is clicked, an error message appears. This problem happens when viewing a report with openDocument.jsp on a WebLogic Application Server.

New Behavior:This problem is resolved. To solve the problem, the httpsession variable is validated directly from Infostore.


Patch ID: 38,424,006

Variables fail to be created properly in Strategy builder when a reverse proxy server is in use.


BEXIWIN_MHF_200610


Patch ID: 38,635,979

WebI documents display the Corruption data column.



Patch ID: 38,532,384

The latest instance of a WebIntelligence report fails to be displayed in a corporate dashboard after a user refreshes the report with the Scheduler.



Patch ID: 38,554,796

When using the function TEXTDATE(CurrentDate()) in a Performance Management rule, the GMT date is returned instead of the date for the local time zone.



Patch ID: 38,490,977

The Opendocument.jsp function fails to work when used to open a Webi document by specifying a document path and file name.


BEXIWIN_MHF_200610


Patch ID: 38,741,222

The shortcut menu fails to close when users click away from the menu to close it.



Patch ID: 38,505,389

Security vulnerabilities in Java InfoView have been found in pages and scripts for the WebIntelligence Advanced Prompting dialog box.

New Behavior:To solve the problem, additional user input filtering has been added to the WebIntelligence Report Advanced Prompting dialog box.


Patch ID: 38,603,660

The Start Time of a report instance for a scheduled job doesn't match with the Start Time indicated by the CMC for the same report instance.



Patch ID: 38,493,129

Changing a variable in a Webi document affects other variables in the document.


BEXIWIN_MHF_200610


Patch ID: 38,533,656

Missing file from ActiveX Viewer installer may cause viewing problems. The missing file, usp10.dl, is available from other directories and can be loaded from them; however, some versions of usp10.dl from the directories may be flawed and cause viewing problems.

New Behavior:This problem is resolved. The ActiveX Viewer installer installs a tested version of usp10.dll in this directory: $commonfiles\X.X\bin directory. The ActiveX viewer will load the file from that directory to ensure consistent results.


Patch ID: 38,597,346

When the IIS Application Pool uses the Network Service account, an error message appears when classic ASP is used to add reports to BusinessObjects Enterprise. The error message is as follows: "Failed to open print engine."

New Behavior:This problem is resolved. After installing this HotFix, users must follow these steps to enable the fix: 1. Create a new user account for anonymous access. 2. Open IIS Manager, and click "application pools properties." 3. On the Identity tab, select Predefined and "Network Service. 4. Configure the ASP page. 5. On the directory security page, enable anonymous access. 6. Add the new user account, and grant the user "Full control" access to the %windir%\temp directory. 7. Add the following lines of code to the ASP file, before oInfoObjectNewReport.Files.Add() and oReport.RefreshProperties(): Private Const ceProcTypeOutProcAsUserFromThreadToken = &H2 oReport.ReportAddProcType = ceProcTypeOutProcAsUserFromThreadToken 8. Copy the report files to the folder of the ASP page.

BEXIWIN_MHF_200610


Patch ID: 38,653,458

An "INF" error message appears when duplicating the WEBI report after the value for the "quick filter" parameter value has been changed. This problem happens when editing a WebI report in the Query-HTML report panel.



Patch ID: 38,633,700

The "Send | To BusinessObjects Inbox" option in InfoView fails to work on report instances that are configured to be processed by a specific server group. The following error message appears: "An error has occurred: An error occurred at the server : Invalid machine on object ###: the machine=0 is not a valid server group. ()"



Patch ID: 38,603,287

All parameters are propagated across a report package when only one parameter has been selected to be propagated.



Patch ID: 38,605,877

Prompt pages cannot be cached automatically on the cache server.

New Behavior:This problem is resolved. For more information, please see "Crystal Reports XI and XIR2 Prompt Performance.doc" located in ...\BusinessObjects Enterprise 11.5\win32_x86.

BEXIWIN_MHF_200610


Patch ID: 38,762,097

When editing a previously saved Web Intelligence document using the HTML Query Report page in InfoView, the following error message appears: "Could not get deserialization from storage token."



Patch ID: 38,623,060

The "Search in Documents" feature in Infoview fails when drill mode is enabled.



Patch ID: 38,672,632

Exporting a large Webi instance to Excel will lock the Web Intelligence Report Server.

New Behavior:This problem is solved.


Patch ID: 38,649,018

When exporting a WebI report to PDF, the WebI report server terminates unexpectedly if the cell fields in the report are less than 0.5cm wide.


BEXIWIN_MHF_200610


Patch ID: 38,738,624

When the Zoom tool is used on a multi-tabbed Webi document, the following error message may appear: Internal Error: The value of parameter zoom is invalid. This problem happens after the desktop.war file has been deployed. Specifically, the error message appears when the Zoom tool is used in one of the following ways: - Zooming in or out prior to refreshing the report. - Zooming in and out on a tab, clicking another tab, and then returning to the first tab.



Patch ID: 38,671,447

In InfoView, when users expand the height of a table cell, some data items are lost.

New Behavior:This problem is resolved


Patch ID: 38,654,552

If the PIN file for the WindowsNT authorisation plugin is modified, the CMS will freeze on startup.



Patch ID: 38,624,772

Images in WMF format change to smaller size when viewed in the Java viewer.


BEXIWIN_MHF_200610


Patch ID: 38,665,364

When attempting to view an instance that is of type PDF, Excel, Word, Text, and others, the system attemts to download a file type the user hasn't chosen. This problem happens when using Websphere 6 as the application server.



Patch ID: 38,666,505

Expanding the Destination tab to reschedule a report to run from a specific file location causes the scheduled job to fail. The cause of the problem is that, when the Destination tab is expanded, the password for the selected folder is reset.



Patch ID: 38,682,608

When printing a report from the DHTML viewer, the following error message appears: "A communication error has occurred. Printing will be stopped." This problem may happen when using Websphere 6.0 through an openDocument call over a Secure Socket Layer (SSL).



Patch ID: 38,731,586

When exporting a report to PDF from the DHTML viewer, the exported PDF may be incomplete if users use a Websphere 6 application server and call the viewer from an openDoc URL view request.


BEXIWIN_MHF_200610


Patch ID: 38,738,937

While scheduling the report from InfoView, an "HTTP:400" error message appears upon clicking the Cancel button on a report that is within a report object.



Patch ID: 38,734,421

When printing a report that contains many parameters with large lists of default values, using the DHTML viewer with the ActiveX Print Control, the browser terminates unexpectedly. This problem only occurs with reports that are marked as analytics using the Analytics Properties Tool from the Performance Management applications. The browser shows a stack overflow error before terminating. The cause of the problem is that the ActiveX Print Control uses a method that is unable to handle large sets of data when it processes parameters and default values.

New Behavior:This problem is resolved. To solve the problem, the method has been replaced with another method.

BEXIWIN_MHF_200608


Patch ID: 38,460,590

During excessive Crystal Report jobserver loads, error messages indicating that audit files cannot be removed are reported to the system logger. The reason these audit files fail to be removed is that handles to the jobserverchild process remain open.

New Behavior:This problem is resolved. To solve the problem, the jobserverchild process no longer keeps handles open to those files.

BEXIWIN_MHF_200608


Patch ID: 38,394,836

Dates in prompts from a list of values appear in Date Time format.

New Behavior:This problem is resolved. Users can modify the ObjectFormat.xml FORMAT CATEGORYproperty in DEFAULTOBJECTFORMAT element, to change the Date Time format to Date.


Patch ID: 38,447,114

When viewing an OLAP Intelligence report on a Japanese operating system, the menus and GUI labels for the viewer appear in English if "OpenDocument (Java)" functionality is in use. The cause of the problem is that the locale for the user's machine fails to be set in the session object.



Patch ID: 38,369,893

From Infoview, when is entered as a parameter value from the Scheduling options, the value for cannot be modified once it has been set.


Known Limitations:The parameter fails to appear; however, users can position the pointer over the value to select it.

BEXIWIN_MHF_200608


Patch ID: 38,215,283

If a machine uses Internet Protocol Network Multipathing (IPMP) multi-homing and multiple network interface cards (NICs), Web Intelligence (WebI) fails to initialize. The cause of the problem is that the Central Management Server (CMS) specifies a list of client machines that are allowed to use the token to log on to the system. At logon time, the CMS references this list of client machines and examines the IP address of the client on the underlying socket connection, which is used during logon. If the client logging on doesn't appear in the list of allowed clients, the logon is rejected. This behavior is a problem when multiple network interface cards (NIC) are on the server.

New Behavior:This problem is resolved. The list of allowed clients has been removed from the token.


Patch ID: 38,384,325

When users open a Microsoft Excel instance of a Crystal Report from the CMC and clicks Cancel when prompted to Open, Save, or Cancel the document, the Java web application server terminates unexpectedly with a stack that indicates calls made in the WCA. The problem happens when the WCA is interrupted while downloading binary data. This issue appears to be a regression of the HotFix #37060609 (ADAPT 386216).



Patch ID: 38,361,903

When setting EnableExportButton, EnableGroupTree, EnablePrintButton to FALSE by code, the toolbar of the ActiveX Viewer is disabled and the Business Objects Logo disappears.

New Behavior:This problem is resolved; however to display the logo, users must set EnableAnimationCtrl to TRUE.

BEXIWIN_MHF_200608


Patch ID: 38,408,190

When users schedule reports to a destination SMTP and select the check box to add an attachment, the check box is automatically cleared once users perform an action outside of the scheduling area.



Patch ID: 38,385,357

When updating authentication in the CMC, NT Authentication is disabled if any of the mapped NT groups fail to exist at the operating system level.


BEXIWIN_MHF_200608


Patch ID: 38,507,146

In the Schedule Manager, when a user selects reports to have their logon information changed, the change is applied to some but not all the reports selected. The problem concerns the Schedule Manager's ability to handle database logons that are case-insensitive.

New Behavior:This problem is resolved. Users must make the following modifications to ensure case-insensitive database logons are handled properly: For .NET applications, do the following: - For BusinessObjects XI R1, to modify the web.config file (C:\Program Files\Business Objects\BusinessObjects Enterprise11\Web Content \Enterprise11\WebTools\), set the parameter "scheduleManager_dbServerCaseSensitive" to FALSE. This step enables .NET Schedule Manager to handle case insensitivity. - For BusinessObjects XI R2, to modify the web.config file (C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Web Content\Enterprise115\WebTools\), set the parameter "scheduleManager_dbServerCaseSensitive" to FALSE. This step enables the .Net Schedule Manager to handle case insensitivity. For Java: - For BusinessObjects XI R1, to modify the web.xml file for Tomcat (C:\Program Files\Business Objects\Tomcat\webapps\businessobjects\enterprise11\adminlaunch\WEB-INF), set the parameter "scheduleManager_dbServerCaseSensitive" to FALSE. This step enables the Java Schedule Manager to handle case insensitivity. - For BusinessObjects XI R2, to modify the web.xml for Tomcat (C:\Program Files\Business Objects\Tomcat\webapps\businessobjects\enterprise115\adminlaunch\WEB-INF), set the parameter "scheduleManager_dbServerCaseSensitive" to FALSE. This step enables the Java Schedule Manager to handle case insensitivity. NOTE: By default, the parameter "scheduleManager_dbServerCaseSensitive" is set to TRUE.


Patch ID: 38,479,129

When creating or editing a document in a reverse proxy configuration, the following error message appears: "Page cannot be found."


BEXIWIN_MHF_200608


Patch ID: 38,396,671

Negative values in a Webi report are displayed as zeros when saved to Excel format.



Patch ID: 38,581,561

The Central Management Console won't let users add reports to the system once the maximum number of users permitted on the system has been reached. The following error message appears: "Failed to read data from report file c:\Document..\***.rpt. Reason: Unknown Query Engine Error: File UNKNOWN.RPT." The cause of the problem is that the CMC is considering a report to be a user license; when the maximum user license count is reached, each report then added is rejected.

New Behavior:This problem is resolved. Adding a report now uses the existing session when is logs on to the CMC.


Patch ID: 38,408,522

Users are automatically logged out of .Net Infoview when they try to change preferences on objects to which they have no editing rights.

New Behavior:This problem is resolved. To solve the problem, users are presented with an error message rather than being logged out.

BEXIWIN_MHF_200608


Patch ID: 38,367,600

When deleting a user account, the CMS may terminate unexpectedly or the CMC will timeout with a transport error. This problem happens for user accounts that own more than 250 objects. The cause of the problem is that the DB2 database subsystem driver fails when it tries to delete the user accounts from the system database.

New Behavior:The problem is resolved.


Patch ID: 38,589,829

When deleting a user account, the CMS may terminate unexpectedly or the CMC will timeout with a transport error. This problem happens for user accounts that own more than 250 objects. The cause of the problem is that the Sybase database subsystem driver fails when it tries to delete the user account from the system database.



Patch ID: 38,355,661

An error message appears when a report that has empty parameters is rescheduled.



Patch ID: 38,419,900

When using the OpenDocument request to view a report, the request fails if the report was set to export to Adobe PDF format and the user responds to a prompt for parameter values. The cause of the problem is that the parameter entered fails to be properly delivered, and then the string is lost.


BEXIWIN_MHF_200608


Patch ID: 38,390,529

When a "Count()" function is generated from Webi, an error message appears because the function fails to contain a "Group By" clause. The error message says "[IBM][CLI driver][DB2] SQL0122N A select statement with no Group by clause." This problem occurs only on systems using DB2 connectivity to OS/390. The cause of the problem is that the count function is generated by the "discrete" option, which is rejected by the DB2 to OS/390 connection.



Patch ID: 38,459,636

A report that uses 900 or more parameters displays an error message when viewed or forces the page server to shut down unexpectedly. The error is caused by a stack overflow, which is triggered by the large number of parameters.

New Behavior:To solve the problem, a new command line switch, -JTCss, has been added for the page server to allow the stack size to be configured upon start up. For example, starting the pageserver with the command line switch changed to -JTCss 10000 will set the stack size to 10Mb. The default size of the stack is 1Mb.

Known Limitations:Note that this change may limit scalability of the server under certain conditions. As the stack size is increased, the server can support fewer threads. The impact this behavior will have on scalability will depend on the configuration in use. Therefore, it is recommended that users carefully test performance after changing the stack size.


Patch ID: 38,577,029

The formatting of a WebIntelligence document is distorted when users click the View Structure button.


BEXIWIN_MHF_200608


Patch ID: 38,478,708

When a cluster of CMSs loses communication with a member of that cluster, no event notification is sent.

New Behavior:This problem is resolved. An error is written to the application log when a register_Listener call fails for any reason. An error will also be written to the application log under either of these conditions: - An object change notification fails to reach the listener. - A listener connection is dropped because it hasn't refreshed in the allowed period.

ADAPT00575726Description:Menu icons in InfoView are disabled.

Patch ID: 38,492,849

This problem happens after the BOEX_ Win_200602 Monthly HotFix is installed.



Patch ID: 38,585,553

When using the Reschedule option and changing the username password for the destination folder, the new password is replaced with the old password. This problem happens when scheduling the report to an unmanaged disk and choosing a destination folder that is in another section


BEXIWIN_MHF_200608


Patch ID: 38,490,703

The CMC takes a long time to display the instances of a report object and may display an error message. The cause of the problem is that the CMS is slow to access the SI_LAST_SUCCESSFUL_INSTANCE_ID or SI_LAST_RUN_TIME properties for each report instance, particularly when the report has many instances.


Known Limitations:After installing this HotFix, to enable this fix, it is recommended that users schedule a report to be run.


Patch ID: 38,516,174

A script error appears when users create a report.


BEXIWIN_MHF_200608


Patch ID: 38,589,089

Under high-volume traffic loads on the Java Application Server, an OutOfMemory error message may appear, and the client application may display this error message: " Could Not Get Page Number." This problem occurs more often when the WIReportServer process (used for WebIntelligence reports processing) is under extensive use. Under those conditions, a full stack may be displayed as follows: com.bo.rebean.wi.CommunicationException: Could not get page number. at com.bo.rebean.wi.corba.XMLviaCorba.getBlobAsStream at com.bo.rebean.wi.corba.CorbaDocumentComAdapter.getBinaryContentAsStream at com.bo.rebean.wi.corba.CorbaReportComAdapter.getBinaryContentAsStream

New Behavior:This problem is resolved. To enable this fix, users must increase the value for MAX_HEAP_SIZE in the webi.properties file to accommodate the size of the Java Heap size defined in the application server: 1. Edit the webi.properties file in the WEB-INF/classes directory of the web application. If using a Tomcat deployment, the file is usually stored in ...\webapps\businessobjects\enterprise115\desktoplaunch\WEB-INF\classes. 2. Add the following line, if the line is not in the file, or comment it out and update the value as follows: MAX_HEAP_SIZE= The value represents the number in bytes and must match the value set to in the application server. For example : Use the setting MAX_HEAP_SIZE=750000000 to set the size limit to 750MB, 3. Save the file, and restart the application server.

BEXIWIN_MHF_200605


Patch ID: 38,292,452

Using OpenDoc, the parameter sInstance=Last fails to display the latest instance for WebI documents.


Known Limitations:In a previous HotFix, a restriction was removed on ssInstance=Last to allow the parameter to select all types of instances, rather than only Crystal Reports-formatted instances. The latest instance of a report is returned, regardless of format. For example, if a document is scheduled to PDF format, the PDF will be returned.

BEXIWIN_MHF_200605


Patch ID: 38,099,498

An error message appears when a parameter's default value has been specified as a value other than NULL, and a user attempts to change back to NULL when scheduling. The error message is as follows: "An error has occurred: One or more arguments are invalid." In the Scheduler window, the parameter's value is set to [EMPTY].



Patch ID: 38,311,474

If the dates used in a query in the Query Builder are improperly formatted, the CMS terminates unexpectedly. For example, the following query causes the CMS to terminate unexpectedly: "SELECT * FROM CI_INFOOBJECTS WHERE SI_NEXTRUNTIME BETWEEN '2003' AND '2005."

New Behavior:This problem is resolved. To solve the problem, the database subsystem libraries validate the date operands before passing the operands to the database. If the dates are invalid, the subsystem libraries try to convert them to a valid date-time operand. For example, "2003" becomes "2003 01 01 00 00 00."


Patch ID: 38,245,261

The scheduled days and weeks for reports that are scheduled to run weekly are automatically changed when users reschedule an instance of a report.


BEXIWIN_MHF_200605


Patch ID: 38,288,211

When using the session timeout option in the Business Objects XI Central Management Console Java or .NET, if a session times out, the license used for that session fails to be released. Consequently, the next request from that browser window establishes a new session and increments the license count.

New Behavior:This problem is resolved. To solve the problem, when a session times out, the user for that session is logged off and the license is released.


Patch ID: 38,269,351

The Designer is unable to correctly display field and table names if customized strategies are used. The final character in each display field and table name is truncated.



Patch ID: 38,311,054

When user accounts are deleted, the CMS terminates unexpectedly. This problem happens for user accounts that own more than 250 objects. The cause of the problem is that the Oracle database subsystem driver fails when it tries to delete the user accounts from the system database.

New Behavior:The problem is now resolved for Oracle system databases.

BEXIWIN_MHF_200605


Patch ID: 38,230,600

When users modify the database logon credentials of a Crystal Report that is based on an OLAP data source, all options in the Crystal Management Console become unavailable for this report. This problem appears to have been introduced with SP1 for Business Objects Enterprise XI.


Known Limitations:Custom drivers cannot be specified, because OLAP reports cannot change data source in mid operation.


Patch ID: 38,253,735

When using OpenDocument, the URL parameter sInstance=Param fails to accept multiple parameters.

New Behavior:To solve the problem, a helper function and internal parameter of the object id found have been added.


Patch ID: 38,349,642

When scheduling a report in the Processing Extension API (SDK), the method GetType (IPromptSetInterface) returns a value of 0 for a DateTime parameter. The correct value is 6.



Patch ID: 38,330,779

The Universe Designer terminates unexpectedly when the description field in the strategy file exceeds 480 characters.

New Behavior:This problem is resolved. To solve the problem, the 480 character limit to the description field has been removed.

BEXIWIN_MHF_200605


Patch ID: 38,326,364

Reports may not be scheduled to an unmanaged machine. The scheduled job fails, and the following error message appears: "Login error: CrystalEnterprise.DiskUnmanaged: Logon failure: the user has not been granted the requested logon type at this computer." The problem happens when the Scheduler tool has rights to the unmanaged disk but has not been granted the "allow logon locally" right on the job server machine. The Microsoft Windows function LOGON32_LOGON_INTERACTIVE is called, which requires that the "allow logon locally" right be granted to the impersonated user.

New Behavior:This problem is resolved. A registry key named ImpersonationInteractive has been added. To solve the problem, the value of the key must be changed to 0. When the value is set to 0, the LOGON32_LOGON_CLEARTEXT function is called, which does not require that the impersonated user have the "allow logon locally" right. When the value is left to the default value of 1, problem remains because the LOGON32_LOGON_INTERACTIVE function is called.

Known Limitations:The registry key is added automatically when scheduling to an unmanaged disk location for the first time after this HotFix is applied. After changing the registry key value, the Crystal Report Job Server must be restarted before the change will take effect.


Patch ID: 38,352,110

When drilling down in Java Infoview, the Crystal Management Console DHTML, or the Advanced DHTML viewer, an error message appears.


BEXIWIN_MHF_200603

BEXIWIN_MHF_200603


Patch ID: 38,088,982

In Infoview, when users schedule a report that is based on a Business View, they may be prompted to modify parameters that are not used in the report. Reports may or may not need to use all the parameters available in the Business View; however, when scheduling the report, users are presented with all parameters.

New Behavior:An option has been added to Infoview to show only parameters that the report is using. The option is called "Show unused parameters." By default, the option is disabled, so that only the parameters used by the report are shown.


Patch ID: 38,176,321

When using the MyInfoView feature in a secure web environment (https) in .NET InfoView, third-party documents fail to display, and an error message appears. The error messages appears is as follows: "Internet Explorer cannot download (subset of filename of document in input FRS) from (webserver). Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later." The problem is caused by certain response headers in SSL environments.

New Behavior:This problem is resolved. The response headers that caused the problem were unnecessary, so they've been removed


Patch ID: 38,217,554

Javascript errors appear when adding drill filters to webi docs in the Java viewer.


BEXIWIN_MHF_200603


Patch ID: 37,727,793

An object's' subfolders may not correctly inherit rights that are assigned to objects through roles in the Java SDK. That is, if the role of a parent folder is changed to a less powerful role, the child objects of the parent folder retains the more powerful role. For example, a Java application can set a user to have the "Full Control" role on a Folder. The sub-folders will correctly show "Inherited" and "Full Control." rights. If the same application then sets the Folder to "No Access," the subfolder incorrectly shows "Inherited" and "Full Control" rights.



Patch ID: 38,175,799

Under certain security rights, a user may be presented with the following Infoview error message: "An error has occurred: Not a valid query." This problem may occur when users navigate to My Infoview and select the option Define Content.

New Behavior:The cause of the problem is an improperly formed query sent by the Define Content option.


Patch ID: 37,804,134

The maximum default cache size for a cache server is 5 MB, which is insufficient space to needed perform for dynamic cascading prompting.

New Behavior:The default cache size has been raised 256 MB.

Known Limitations:On Windows, the cache server must be reinstalled to switch to the new default cache size of 256 MB.

BEXIWIN_MHF_200603


Patch ID: 38,088,230

When a universe that is linked to many other universes is opened in InfoView, the Hierarchy tree fails to appear, even when the Hierarchy option has been enabled.



Patch ID: 38,054,661

When selecting an option from the Drill menu, the following error message appears: "Internal Error: Missing iViewerID parameter(Error:INF)." This problem occurs on Websphere 5.1.1.6 and Websphere 6.0.2.3.



Patch ID: 38,194,444

Report objects may fail to import if they are set to use specific server groups into a Business Objects XI environment When the import fails, the following error message appears: "Committing the export object to the destination CMS failed. Reason: Failed to commit objects to server." The cause of the problem is in the aggregation of security for the newly created object in the destination system.



Patch ID: 38,139,546

An error message appears when users click on the SMTP destination when scheduling an imported object.

New Behavior:This problem is resolved. To solve this problem, a correction has been made to the SMTP plug-in.

BEXIWIN_MHF_200603


Patch ID: 38,161,917

When users export a universe in the BusinessObjects XI Designer, BusinessObjects XI Designer fails to execute all LOV queries and display prompts and error messages.



Patch ID: 38,195,832

SSL fails to work properly unless webi_applet.aspx is modified.



Patch ID: 38,169,893

When users use the ActiveX viewer, hosted by Tomcat with SSL, users are re-prompted by the parameter screen. This problem happens when the parameters have been selected and the report is processed.



Patch ID: 38,216,471

Tables that have matching column names fail to be joined in the Universe Designer when the option "All Matching Column Names" is selected.


BEXIWIN_MHF_200603


Patch ID: 38,199,121

Users are unable to import Crystal Report Objects, which point to a server group, from a Crystal Enterprise 9 system.



Patch ID: 38,157,731

When users view a report on demand with the ActiveX viewer, the viewer freezes after the user selects a value from the List of Values (LOV) on the parameter screen. This problem happens when the ActiveX viewer has a LOV over 3000.



Patch ID: 38,188,483

In the ActiveX viewer, when drilling down on a group more than once, nodes in the group tree fail to expand.



Patch ID: 38,215,011

After applying the MLB (multilingual build) beXIwin_chf patch on an English XI system, users are unable to launch the Java Central Management Console. The following error message appears: "catch_type not a sublcass of Throwable." The cause of the problem is a fault with the cewcanative.jar file.

New Behavior:This problem is resolved. The cewcanative.jar file has been upadated to let the Web Component Adapter work properly.

BEXIWIN_MHF_200603


Patch ID: 38,181,024

Importing a linked universe into the Universe Designer causes the Universe Designer to terminate unexpectedly. The cause of the problem is an error with the conversion step during the import of the universe.


BEXIWIN_MHF_200602


Patch ID: 38,105,318

When a background image is specified for a cell in a Web Intelligence report, the image fails to appear when the report is viewed in the Java Interactive Viewer of Infoview. The HTML and PDF viewer display correctly.



Patch ID: 38,139,410

Imported instances of reports cannot be rescheduled due to missing properties.


BEXIWIN_MHF_200602


Patch ID: 37,937,385

To view reports sent to a user's Inbox, the sender requires "Add Objects" and "View" rights to that inbox; however, those rights also permit the sender view all content in the receiving Inbox.

New Behavior:The "Add Objects" and "View" rights deny access to content in a user's Inbox that is not owned by the sender.

Known Limitations:To enable this fix, users must do the following: 1) Change the access permissions to the Inbox to deny view rights to users who do not own the Inbox. 2) Install the HotFix. 3) Grant both the "View" and "Add Objects" rights to the Inbox. If the permission "Copy objects to another folder" is granted to the Inbox, the individual view right applied to each object in the Inbox is given to the copy of the object.


Patch ID: 38,120,508

Web Intelligence variables lose their decimal-place numbers, causing incorrect calculations. This problem happens on German or French Windows operating system to run Server Components, when the denominator is a number smaller than 10 and has 1 decimal place. For example, a variable written as 350/1,5 or [Numberfield]/2,5 appears as 350/1 or {Numberfield}/2.



Patch ID: 38,071,691

When users create a report, an object may change class in the Java Query Panel. The cause of the problem is that core universe references are ordered, and their order is stored in the InfoObject of the Derived Universe, rather than in the UNW BLOB file.


BEXIWIN_MHF_200602


Patch ID: 38,071,004

For linked Universes, the "WHERE" condition is unavailable in the SQL Query Panel in InfoView. The cause of the problem is that core universe references are ordered, and their order is stored in the InfoObject of the Derived Universe, rather than in the UNW BLOB file.

New Behavior:This problem is resolved. To solve the problem, the order of core universe references is stored in the UNW BLOB file.


Patch ID: 38,056,622

When scheduling a report based on a Business View that uses an upper or lower bound parameter option in java ePortfolio, the following error message appears: "More information is needed before the report can be processed." The cause of the problem is that, when the report is processed, the SI_MIN and SI_MAX property bags fail to be initialized when the defined range is initialized. The null values in the property bags lead to requests for more information; therefore, processing fails.



Patch ID: 38,089,293

The chart title for a Web Intelligence report disappears once the report is re-opened.



Patch ID: 38,132,510

Web Intelligence reports fail to retry, even when users enable the retry option when scheduling the report.


BEXIWIN_MHF_200602


Patch ID: 38,121,481

The syntax used to successfully call managed reports in Crystal Enterprise 10 fails to work when used in Business Objects Enterprise .NET. Users call managed reports by making a viewrpt.cwr request and passing parameters in the URL.

New Behavior:To solve this problem, modify the web.config file: 1. Locate the web.config file in the following directories: - For version XI, go to \ Common Files\Business Objects\3.0\crystalreportviewers11\. - For version XI R2, go to \Program Files\Business Objects\common\3.5\crystalreportviewers115\. 2. Modify the web.config file as follows: add immediately below the line "".

Known Limitations:If the empty string is set to the number parameter, the report cannot be viewed.


Patch ID: 38,133,526

The List of Values column header is inconsistent with the values in the column. The second List of Values prompt inherits the headers from the first List of Values prompt.


BEXIWIN_MHF_200602


Patch ID: 38,099,400

On a Safari 1.3 system, when viewing WID type documents in Business Objects Enterprise XI, no right-click menu is available in Interactive Editing mode. In addition, the system terminates unexpectedly on occasion.

New Behavior:The system no longer terminates unexpectedly, and the following features have been added to the right-click menu in Interactive Editing mode: 1. Sort 2. Filters 3. Format cell 4. Add/remove/replace (by format table) 5. Swap axis 6. Set upi section 7. Turn to


Patch ID: 38,089,650

When users accounts are deleted in the CMS, the CMS terminates unexpectedly. This problem happens for user accounts that own more than 250 objects. The cause of the problem is that the ODBC subsystem fails when it tries to delete the user accounts from the system database.



Patch ID: 38,090,172

On Solaris, string fields are truncated when runtime Java Resultsets are sent to RAS. The cause of the problem is that the filed buffer-length calculation uses the wrong value.

New Behavior:This problem is resolved. To solve the problem, the field buffer-length calculation uses the value of -4t for sizeof(wchar_t). This value works on Solaris and Windows systems.

BEXIWIN_MHF_200602


Patch ID: 38,126,568

The user logon processing time is less than optimal when users log on to the CMC. The cause of the problem is that the logon system slows down when it verifies user rights.

New Behavior:The logon system verifies user rights more efficiently.


Patch ID: 38,105,550

An error message appears when users change a parameter value while rescheduling an instance of a report created in a program other than Crystal Reports. The error message says the following: "An error has occurred: Unspecified error."

New Behavior:This problem is resolved. To solve the problem, a non-Crystal Reports instance parent object (always a Crystal Reports object) is used to get the report source and do the prompting.

BEXIWIN_MHF_200601

BEXIWIN_MHF_200601


Patch ID: 37,794,087

The first logon attempt fails when the Java InfoView and the @clustername is used. The Java SDK does not support logon attempts with the @clustername on the first logon attempt. The SDK requires a logon to Central Management Server (CMS) first to retrieve the cluster members; only then can subsequent logon attempts with the @clustername succeed.

New Behavior:Changes have been made to InfoView to process all logon attempts with @clustername. The change uses a variable in the web.xml or, alternatively, a file named "clusters.properties." Each file contains a list of clusters and the servers for each cluster to be used. Upon logon, Infoview checks to see if the specified CMS name matches one of the values that belong to the clusters. InfoView then attempts to log on to the servers that are provided for that cluster value. How to use the web.xml method: cms.clusters: this file consists of a comma-separated list of cluster names. Note the following: - Each cluster in the above list requires its own parameter: - param-name = cms.clusters. (without the @) - param-value = comma separated list of cms servers Note: Each param-name value must match case with the corresponding value in the CMS.clusters. EXAMPLE: cms.clusters @samplecluster, @samplecluster2, @samplecluster3 cms.clusters.samplecluster cmsone:6400, cmstwo:6400 cms.clusters.samplecluster2 cms3, cms4, cms5 cms.clusters.samplecluster3 aps05

How to use the clusters.properties method: Parameters may be added to a file named "clusters.properties," which must be placed in the WEB-INF/classes directory.

BEXIWIN_MHF_200601Store the parameters in this file using the common .properties format. For example, use one "=" pair per line. If this file exists, the settings in web.xml are ignored. EXAMPLE: Sample equivalent clusters.properties file: cms.clusters=@samplecluster, @samplecluster2, @samplecluster3 cms.clusters.samplecluster=cmsone:6400, cmstwo:6400 cms.clusters.samplecluster2=cms3, cms4, cms5 cms.clusters.samplecluster3=aps05

Note: No port has to be provided for a server. If none is provided, then the default port 6400 is assumed.


Patch ID: 38,036,202

When reports are scheduled, an additional concurrent license is used when the report is run.



Patch ID: 36,995,519

The Webi java applet cannot save documents that have been imported from BusinessObjects Enterprise 6.5.



Patch ID: 37,032,452

A non-existent page, such as "http://server/crystal/enterprise/ePortfolio/en/nonexistent.csp" causes an error to appear ("404: page not found") that shows the full path to the server.

New Behavior:The error message displays the "404" error message without revealing the full path to the server.

BEXIWIN_MHF_200601


Patch ID: 38,055,308

Documents are opened in the default HTML format when the sOutputFormat parameter is used in an OpenDocument request. The cause of the problem is that support for the sOutputFormat parameter is unavailable.

New Behavior:This problem is resolved. To solve the problem, the sOutputFormat parameter is supported. The supported values are as follows: "sOutputFormat=P" for pdf and "sOutputFormat=H" for html. Those parameters are supported for both .NET and Java systems. For Java systems, users can also specify "sViewer=interactive" for the interactive HTML viewer or "sViewer=html" for the regular HTML viewer.

Known Limitations:The parameters sViewer and sOutputFormat cannot be used together. sViewer value will supersede the sOutputFormat value. Support for sOutputFormat parameter is limited to PDF and HTML. Support for Excel and MS Word are unavailable.


Patch ID: 38,070,421

The ActiveXViewer displays blank pages on reports that are transferred over slow network connections.



Patch ID: 37,999,284

When users without view rights open the latest instance of a report, the following error message appears: "An error has occurred: Object reference not set to an instance of an object." The cause of the problem is that the infoobject collection is empty for users without view rights.

New Behavior:To solve the problem, another query is done for instances belonging to the current user, and then the instance with the latest timestamp is displayed.

BEXIWIN_MHF_200601


Patch ID: 37,910,270

This has been modified to A variable that contains nested IF statements displays as "#SYNTAX" in Webi reports. The cause of the problem is that the condition of nested IF statements fail to be considered in variables.



Patch ID: 38,054,957

Web Intelligence reports fail to retain the default parameter value when the report panel "Query - HTML" is used.

New Behavior:This problem is resolved. The default parameter value is saved when users save Web Intelligence reports.


Patch ID: 38,055,049

When users create a new page after paging to the final page, an "1 ERROR: INF" error appears. The problem is caused by he Break property in Web Intelligence, which is set incorrectly.

New Behavior:This problem is resolved. The following files have been modified to ensure the break property is properly used. incBreaks.jsp processBreaks.jsp breakDialog.html com/businessobjects/adv_ivcdzview/Breaks.java

BEXIWIN_MHF_200601


Patch ID: 38,070,224

The IBM SiteMinder Single-Sign-On feature fails on first attempt when it connects to the Infoview portal. The cause of the problem is the flag "do not create" on LDAP update options that are applied to the account for a new user. Some of the details of the new user's account fail to be collected before a request for a new user account is sent to the LDAP server. Because the LDAP request has no "create" flag, the request fails.



Patch ID: 38,051,993

When users export reports to CSV format, no data is exported. The problem occurs when one of the columns is of type "TinyInt" and at least one of the TinyInt values is null.



Patch ID: 38,047,920

The Report Designer application is terminated unexpectedly while it searches objects when DB2 connectivity is used. The problem happens when the Report Designer searches columns and returns an incorrect number of columns.



Patch ID: 38,055,059

The option "Allow other users to edit all queries" is unavailable when the Query - HTML report panel is used.


BEXIWIN_MHF_200601


Patch ID: 38,050,905

When users overwrite a report already published to Enterprise XI with a report that has not been published, and then call the refreshProperties() method, the following Java exception occurs: java.lang.UnsupportedOperationException. The cause of the problem is that, when logon information is refreshed, items in certain properties are removed when a report is overwritten.

New Behavior:To solve the problem, the read-only flag is temporarily reset before the properties are overwritten.


Patch ID: 37,979,081

When users clicks the Modify button to edit a Webi report, they can see data from universes to which they do not have rights.



Patch ID: 38,066,928

The Central Management Console (CMC) contains several potential security vulnerabilities.


Known Limitations:This resolution only applies to the .NET deployment of the CMC.


Patch ID: 38,036,462

Alerts for report instances are displayed when the alerts have not been triggered.


BEXIWIN_MHF_200601


Patch ID: 38,067,099

Several pages in Crystal Enterprise ePortfolio and BusinessObjects Enterprise InfoView contain potential security vulnerabilities.

New Behavior:To solve the problem, additional filtering has been added to user input to prevent security risks.


Patch ID: 38,056,588

In .NET Infoview, reports that take longer than three minutes to process but schedule successfully may time-out in the Advanced DHTML viewer. The following error message appears: "ERROR: Thread was being aborted." The cause of the problem is that a timeout of three minutes is coded into the ASP application.

New Behavior:To solve the problem, the timeout has been removed.

Known Limitations:On the client machine, the file C:\windows\Microsoft.NET\Framework\v1.1.4322\config\machine.config must be updated as follows: Within the following section of code, change the value executionTimeout="90" to executionTimeout="1200" or some value greater than 10 minutes: -

BEXIWIN_MHF_200601


Patch ID: 38,037,611

Users cannot drill down on certain reports in a group tree request.



Patch ID: 38,035,349

When running a query with the Web Intelligence Java Applet, while the browser window is minimized and then maximized after the data has returned, a blank prompt dialog box titled "Retrieving Data" appears and remains indefinitely. The cause of the problem is that the applet calls setVisible(false) for the prompt dialog box titled "Retrieving Data," but setVisible(false) conflicts with the request to maximize the browser.

New Behavior:To solve the problem, the Web Intelligence Java Applet disposes the call to the RunQuery dialog box.

Known Limitations:If the Java plug-in has caching enabled, the cached items must be cleared.


Patch ID: 38,020,701

When users view an OLAP report in BusinessObjects Enterprise with the DHTML viewer, the viewer caches the data that users have entered in the prompt dialog boxes.



Patch ID: 37,989,525

A custom ODBC datasource fails to accept names in uppercase letters for the DSN/Server name.


BEXIWIN_MHF_200601


Patch ID: 38,019,338

When using the option SendTo to email a successful instance that is based on an event, the email is sent only when the event happens a second time. The cause of the problem is that the SI_DEPENDS property fails to be removed from the infoobject when the SendTo option is used.

New Behavior:This problem is resolved. To solve the problem, the SI_DEPENDS property is deleted from the SDK map only; therefore, no order is sent to delete the properties from the infoobject. A call to the function remove(key) is made to set the property to null, before the property is sent for background processing.


Patch ID: 38,007,390

The default LOV parameters for single-level LOVs fail to be preserved.



Patch ID: 37,989,060

In the BO XI .Net Administration Launchpad, the Report Datasources page fails to display all system datasources, and then an error message appears. This problem occurs with reports that have no datasource.



Patch ID: 38,070,659

The WIReportServer calculation engine terminates unexpectedly.


BEXIWIN_MHF_200601


Patch ID: 38,019,514

Invalid XML is being sent from procWebI processing plug-in to the Web Intelligence Server. The invalid XML causes Assert messages to be posted to the trace logs, because a close tag is created in the XML when the associated open tag is created.

New Behavior:To solve the problem, no closing tag is created when the open tag is absent.


Patch ID: 38,037,045

Saving a Web Intelligence Document during daylight savings time, which shows the "Last Refresh Date" field to Excel, shows the time less one hour; however, saving a document to PDF works correctly. During regular season, the "Last Refresh Date" time is correct for both formats.



Patch ID: 38,054,458

Saving a Web Intelligence document in CSV format saves only a few rows at random.



Patch ID: 38,047,725

The logon token is exposed in the log files when "-trace" is enabled for the CacheServer.

New Behavior:This problem is resolved. The logon token is removed from the trace logs and replaced with "***".

BEXIWIN_MHF_200512

BEXIWIN_MHF_200512


Patch ID: 37,716,421

A second Crystal Management Server (CMS) cannot be started when auditing is enabled. This problem happens when the two Crystal Management Servers (CMS) are on separate machines. This problem happens even when the DSN on each machine, which connects to the audit database, share the same name and description. The cause of the problem is that the CE demands that the audit database connection string be identical for each CMS. Because the audit database connection string is unique for each CMS, the second CMS cannot be started.

New Behavior:To solve this problem, CE compares only the DSN (name and description), UID, and PWD fields of the audit db connection string.

Known Limitations:In some scenarios, it is not possible to share the same connection string between each CMS, because of network differences. In such a scenario, the second CMS will not start.


Patch ID: 37,129,394

When users view reports on demand or schedule reports that are based on a Sybase- stored procedure, using an ODBC custom database logon in the CMC, the stored procedure runs more than once.

New Behavior:To fix this problem, users must install this Hot Fix patch, and then do the following: 1) Ensure the registry key "VerifyStoredProceduresOnSetLocation" is set to No. For CE9, the registry key is in the following directory: HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\9.0\Crystal Reports\DatabaseOptions\ For CE10, the registry key is in the following directory: HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\10.0\Crystal Reports\DatabaseOptions\ 2) Add the command "procreportoptions __noverifydatabase" in the command line of the Pageserver and Jobserver. Note: the command "procreportoptions __noverifydatabase" has two underscores.

Known Limitations:This fix is for the ODBC driver only. This fix won't work for the RAS server or the Native driver.

BEXIWIN_MHF_200512


Patch ID: 37,976,629

In Java InfoView, when scheduling a webi report, users cannot export the report to PDF format after setting the file location to an FTP address.



Patch ID: 36,988,661

When Webi documents are refreshed, the .NET Webi Viewer may display an error message that says "unspecified error." The cause of the problem is that DocumentInstance is cleared before all COM objects have been properly handled.

New Behavior:To solve the problem, a "GC.KeepAlive(DocumentInstance)" has been added to the bottom of each ASPX page.


Patch ID: 37,047,928

A slow response time may occur when users view a report with Dynamic Cascading Prompts(DCP) through the DHTML, Java, ActiveX or Interactive viewer. The slow down occurs because reports with DCP use the Cache Server or Page Server, or RAS.



Patch ID: 37,908,559

When the Report Application Server (RAS) is overworked, memory leaks occur while users view reports that contain static parameters. The cause of the problem is a fault in an error handling module inside RAS that leaks memory.


BEXIWIN_MHF_200512


Patch ID: 37,736,480

Olap Intelligence is slow to display a list of databases in Microsoft Analysis services. The cause of the problem is that, when users expand a folder to view its subfolders, the application calls the server to retrieve the information.

New Behavior:To solve the problem, the information for subfolders is cached, so that the server is no longer accessed every time users expand a folder.


Patch ID: 37,731,232

When users view a report in .NET InfoView and export it to CSV format, the following error message appears: "The parameters is incorrect (Error: INF -2146823266)." The problem is caused by reference counting bugs when the COM objects that are distributed have C++ backpointers to the DocumentInstance object. If the DocumentInstance object is released before the other COM objects, the error message appears.

New Behavior:This problem is resolved. To solve the problem, a "GC.KeepAlive(DocumentInstance)" at the bottom of each ASPX page has been added. This prevents the clean-up function from removing the DocumentInstance before all COM objects have been distributed.


Patch ID: 37,905,912

When users import a universe that contains a filter definition that contains an @Select, it generates an @select and, therefore, it returns an error when it checks integrity of universe. The function that converts the filters is incorrectly generated and returns the wrong case.


BEXIWIN_MHF_200512


Patch ID: 37,812,731

The WebI Java applet loses its connection with the server when used with IBM Siteminder. The cause of the problem is that the logon session cookies become lost.

New Behavior:Logon session cookies are maintained by the Webi applet.


Patch ID: 37,687,114

Discussions and Encyclopedia fail to be synchronized when a report is opened from a link on a PM Dashboard or from a report hyperlink with the OpenDocument function.



Patch ID: 37,576,824

The Windows .NET WebForm viewer Drill event argument NewGroupNamePath is not available for the PageServer, but it is available for RAS. The cause of the problem is that the Page Server fails to set the PE_EP_INCLUDEGROUPNAMEPATH CRPE property to PEEncapsulatePage.



Patch ID: 37,903,295

A parsing error is caused when users create a custom condition in a universe against a DB2 database that includes an @prompt function. If the @prompt function that uses a List Of Values parameter, the error appears. The cause of the problem is an error in the parsing logic for the @prompt function.


BEXIWIN_MHF_200512

ADAPT00440897Description:Some JSF components must be updated.

Patch ID: 37,838,356

New Behavior:The JSF file jsfadmin.war is updated.


Patch ID: 37,753,007

When checking the joins in a universe, the designer issues a SELECT * statement on the joined tables. If one of the tables contains an unhandled datatype, the connectionserver function is unable to proceed, and then an error message appears. The cause of the problem is an absence of support for datatype columns.

New Behavior:This problem is resolved. Support has been added for datatype columns.


Patch ID: 37,798,867

When reports contain many parameters and parameter prompts, performance of the report is adversely affected.



Patch ID: 37,763,903

An error message appears when users use the Apply filter option on instances in InfoView to filter historical instances by time, and then enable the "Show Completed Instances" option. The error message says the following: "An error has occurred: Not a valid query."

New Behavior:This problem is resolved. To solve the problem, the instances are checked to determine if they are relevant to the filter before the error message is displayed.

BEXIWIN_MHF_200512


Patch ID: 37,937,989

An error message appears in the CMS when the right schedule to a server group is explicitly denied for a particular user, and then the user clicks on the server group option in InfoView to schedule a report. The error message says: "An error has occurred: Sorry, you do not have the right to 'Define server groups to process jobs' (id - 23) for 'Consolidated Income Statement' (id - 294). Please contact your system or permissions administrator if you require this right." The CMS fails to check for changes made to the rights for a user.



Patch ID: 37,744,783

Web Intelligence reports fail to open in interactive mode from openDocument.jsp.

New Behavior:To solve the problem, a parameter has been added to openDocument.jsp: sViewer. It specifies which viewer to use. For Web Intelligence reports, sViewer accepts two values: "HTML" and "Interactive." If the value is unrecognized, it defaults to the value "HTML." In .NET applications, openDocument.aspx has also been modified to make use of sViewer. For Web Intelligence reports, sViewer accepts only the value HTML, because the Interactive viewer is Java only.


Patch ID: 37,753,977

Viewing an OLAPI document through Sharepoint returns the an error message page that says the following: "Page Not Found error, containing "Error Code: 500 Internal Server Error. The request was rejected by the HTTP filter. Contact your ISA Server administrator. (12217)." This problem happens when IIS and Sharepoint are outside the firewall. The cause of the problem is the backURL method that is sent to the logon page contains an extra level of encoding for the token parameter, which makes the page inaccessible and results in the error.

New Behavior:To solve the problem, the extra level of encoding has been removed.

BEXIWIN_MHF_200512


Patch ID: 37,678,543

When the option View on Demand is applied and users click a subreport, they are prompted to enter a user name and password to access the database. This problem happens when a report object's main report is based on a Business View and the subreport is not based on a Business View. In that case, the options under "When Viewing Reports" are disabled for both the Business View database connection and the non-Business View database connection. Multiple database connections for the object are created in the report object properties of the CMC, which create the problem.

New Behavior:The behavior of the "When Viewing Reports" options have been modified for database properties. When the main report is based on a Business View and the subreport is not based on a Business View, the options under "When Viewing Reports" are enabled for the subreport. The Administrator has the option to choose whether users of on-demand reports are prompted for logon information or allowed to use the username and password that the CMC provides.


Patch ID: 37,739,355

When a navigation tree is refreshed in InfoView after a session has timed out, a Stack Overflow error message appears. The Stack Overflow error is issued from the client-side JavaScript. This problem has been found to happen only with Microsoft Internet Explorer, when a function x() is in the include file, which calls a function f.x(), where x is a frame. Internet Explorer reads the "f" as "window"; therefore, the call to f.x() becomes recursive.

New Behavior:To solve the problem, a change has been made to the function to check for (f == window), and then call f.x2() in that case.


Patch ID: 37,827,691

Incorrect characters are returned when table values are displayed in the Universe Designer for numeric data that is based on an Oracle 9.0 database.


BEXIWIN_MHF_200512


Patch ID: 37,835,640

An error message appears when users change static parameter values prior to scheduling a report and the Report Application Server (RAS) is switched off. The error message says "Cannot initialize report application session."



Patch ID: 37,965,915

If a Web Intelligence Document is scheduled, when the prompts are updated, the prompts page refreshes the report more often than necessary. The cause of the problem is that the processprompts page looks for a parameter called "BCA" to determine whether to refresh the document before it updates the new prompt values. If the BCA parameter isn't found, the processprompts page refreshes the page again.

New Behavior:To solve the problem, the processprompts page looks to the action ("update" or "schedule"), rather than the parameter named BCA.


Patch ID: 37,788,982

The Crystal Designer displays an error message about problems with the cs_helpers.dll. The problem is caused by faulty communication between the dependent components.


BEXIWIN_MHF_200512


Patch ID: 37,798,927

In .Net InfoView, when a user changes the destination from "Specific File Locations" to "Specific Inbox" upon scheduling a report, the following error message appears: "Specified cast is not valid." The cause of the problem is a mismatch in destination type.



Patch ID: 37,859,398

The first time a Crystal report is viewed in .NET Infoview using the java viewer, rather than immediately display the report, Infoview prompts the user for CMS authentication. The ensuing views of any Crystal report with the java viewer will not prompt for authentication. The user is not prompted when using other viewers or with browsers other than Internet Explorer.

New Behavior:The first view of a Crystal Report using the java viewer in .NET Infoview displays the report. The end user is no longer prompted for authentication in Internet Explorer.

BEXIWIN_MHF_200512


Patch ID: 37,813,158

Single sign-on authentication is unable to authenticate users who view reports in BusinessObjects Enterprise that are based off a secured database.

New Behavior:A new feature lets users use single sign-on to view reports in BusinessObjects Enterprise that are based off a secured database. To activate the new feature, users must do the following: 1. In the Central Configuration Manager, open Crystal Reports Cache Server. 2. On the Command textbox, add the switch -useSecondarySSO before -restart. 3. Click Apply, and then click OK. 4. Go to \Program Files\Common Files\Business Objects\3.0\java\, and open CRConfig.xml in a text editor. 5. In the CRConfig.xml file, add immediately before the last line. 6. Save CRConfig.xml, and then close the editor. 7. Restart all services. For each report where single sign-on viewing and scheduling is preferred, the administrator must manually enable the single-sign on option. Log on to the Central Management Console and, in the Database properties, enable the Use SSO context for database logon option. For reports that use Business Views, the Single Sign-On option is available from the Data Connections settings used by the Business Views. To enable this option, administrators must open the Business View Manager, and set the option Use Single Sign On when viewing to True for the Data Connections. For reports that use Universes, the administrator or Universe designer can enable the new single-sign on feature by modifying the Universe connection: 1. Open the Designer. 2. On the Tools menu, click Connections. 3. Edit the connection. 4. For the User name, enter @Variable(DBUSER). 5. For the Password, enter @Variable(DBPASS). Enterprise users who want to use the new feature must have their secondary credential properties set, using a sample script provided by Business Objects named SetSecondaryCredential.jsp. The script is in the following directory: \Program Files\Common Files\Business Objects\3.0\java\lib\. To set secondary credential properties in the SetSecondaryCredential.jsp script: 1. In the first section of the code, read the comments about how to hard code information about the Enterprise system. Note: the "String credUser" variable refers to the Enterprise users for whom you want to add the DBUSER/DBPASS information. Those users must exist on the system before you run the JSP script. 3. In the line "firstPropBag.add("SI_VALUE", "dummyPassword", Property.ALL);", update "dummyPassword" with the appropriate DBPASS. 4. In the line "secondPropBag.add("SI_VALUE", "dummyUser", Property.ALL);", update "dummyUser" with the appropriate DBUSER. 5. Save the changes you've made to SetSecondaryCredential.jsp. 6. Close the editor, and then execute the JSP script.

Known Limitations:

BEXIWIN_MHF_200512A Crystal report that is based on a Universe will be unable to honor the Single Sign-On feature if the Universe's connection is set up with @Variable('DBUSER')/ @Variable('DBPASS'). As a result, the report designer will prompt users for their logon information. Once the report is published to Enterprise, on-demand viewing works with the SSO option enabled; however, scheduling works only when the User and Password fields are set inside the Central Management Console. This behavior is by design.


Patch ID: 37,913,627

When users click the option to send a Web Intelligence document to email, and then click the Add Attachment option, the attachment fails to be sent.

New Behavior:Because no external viewer is available for Web Intelligence documents, the Add Attachment option is automatically disabled if at least one Web Intelligence document in Web Intelligence format is in list of objects to be sent by attachment.


Patch ID: 37,898,040

When a Web Intelligence Document is scheduled and the scheduled instance results in a failed status, the Web Intelligence Report Server fails to release connections. The connections on the Web Intelligence Report Server is eventually released when the connection timeout value has exceeded.

New Behavior:The Web Intelligence Report Server explicitly calls the logout function when a scheduled instance results in a failed status.

BEXIWIN_MHF_200512


Patch ID: 37,887,977

To change the database logon information of a report in the CMC, users must be granted the specific right "Schedule to Destination." For example, users can have four rights granted to them for a Crystal Report object: * View objects * Edit objects * Schedule the Document to Run * Schedule to Destinations In this scenario, if the "Schedule to Destinations" right is removed, users lose their ability to change the database logon information.

New Behavior:Only the "View Object" an

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