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the

betterbulletin

2017 NEWSLETTER FIRST EDITION•

IN THIS ISSUE:

Learn How to Prevent Skin Cancer

Nutrition Edition – Healthy Snacks

Earn Rewards in 2017

Be Active, Stay Healthy and Earn Rewards

Practice Portion Control

Healthy Recipe

We Heard You

Sign Up for Your Secure Online Member Account

Get the Right Care at the Right Place

SKIN CANCER PREVENTION

Protect Yourself From Skin Cancer As the temperatures begin to rise, you will probably be ready to spend more time outside. Be sure to protect yourself from the sun’s harmful ultraviolet (UV) rays to help you avoid the risk of skin cancer. The danger of UV rays is year-round, even on cloudy days. UV rays can also reflect off snow, water and concrete.

Here are ways to protect your skin and still enjoy your time outside:

Choose sunscreen with a sun protection factor (SPF) of 15 or higher. Use it on all exposed skin. Reapply it every two hours if you are sweating or swimming.

Wear long sleeves, long pants and longer skirts to cover your arms and legs when you are outside during the day.

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Ambetter from Sunshine Health is a Qualified Health Plan issuer in the Florida Health Insurance Marketplace. Ambetter from Sunshine Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.Si usted, o alguien a quien está ayudando, tiene preguntas acerca de Ambetter de Sunshine Health, tiene derecho a obtener ayuda e información en su idioma sin costo alguno. Para hablar con un intérprete, llame al 1-877-687-1169 (Relay Florida 1-800-955-8770).Si oumenm, oubyen yon moun w ap ede, gen kesyon nou ta renmen poze sou Ambetter from Sunshine Health, ou gen tout dwa pou w jwenn èd ak enfòmasyon nan lang manman w san sa pa koute w anyen. Pou w pale avèk yon entèprèt, sonnen nimewo 1-877-687-1169 (Relay Florida 1-800-955-8770).This is a solicitation for insurance. © 2017 Celtic Insurance Company. All rights reserved. AMB17-FL-C-00017

SKIN CANCER PREVENTION (CONTINUED)

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Help protect your face, ears and neck by wearing a hat with a full brim. A hat with a partial brim, like a baseball hat, can shield only part of you. And straw hats aren’t as effective in blocking out UV rays.

Sunglasses help guard your eyes from UV rays. They also protect the skin around your eyes from sun exposure.

Always look for shade during peak daytime hours (10 a.m. to 4 p.m.). Find a tree or an outdoor umbrella to shield yourself.

If you work outside, play sports or simply like to spend time outdoors, be aware of any changes in your skin. A new growth or an uneven patch of skin can be an early sign of a possible issue. Make an appointment with your primary care provider (PCP) if you see any changes in your skin or have questions about your possible risks.

Sources: https://www.cdc.gov/cancer/skin/basic_info/what-is-skin-cancer.htmhttps://www.cdc.gov/cancer/skin/basic_info/prevention.htmhttps://www.cdc.gov/cancer/skin/pdf/skincancer_family.pdfhttps://www.cdc.gov/cancer/skin/basic_info/protect_infographic.htmhttps://www.cdc.gov/cancer/skin/basic_info/symptoms.htm

The Better Bulletin | 2017 Newsletter • First Edition | 2

NUTRITION EDITION

HEALTHY SNACKING AT 100 CALORIES OR LESS

It’s easy to reach for a bag of potato chips or a handful of your favorite candy for a quick snack. Sometimes that can be trouble if you eat everything in the bag.

Consider these healthy alternatives. You can eat them on-the-go and help keep up your energy.

Instead of the usual salty or sugary options, consider:

One medium-size apple

One medium-size banana

One cup of fresh blueberries

One cup of grapes

One cup of carrots, broccoli or bell peppers with 2 tablespoons of hummus

Source: https://www.cdc.gov/healthyweight/children/index.html

Ambetter.SunshineHealth.com

EARN MY HEALTH PAYS™ REWARDS IN 2017

START EARNING REWARDS TODAY!

Ambetter rewards you for taking charge of your health. And with our rewards program, you can earn reward dollars in 2017!

is not like other rewards programs. It helps you focus on being healthy. And then you earn reward dollars by completing healthy activities. Your reward dollars keep adding up and they never expire!*

*Rewards will expire when your insurance coverage terminates. Your My Health Pays™ Visa® Prepaid Card will be closed with the end of your health plan membership, for non-payment or when not activated.

EARN REWARDS FOR THESE ACTIVITIES & MORE:

**My Health Pays™ rewards cannot be used for pharmacy copays.

$50 Completing your Ambetter Wellbeing Survey during the first 90 days of your membership.

$50 Getting your annual wellness exam with your primary care provider (PCP).

$25 Receiving your annual flu vaccine in the fall (9/1–12/31).

After you have completed your activity, your rewards will automatically be added to your Visa® Prepaid Card.

THEN YOU CAN USE YOUR REWARDS TO HELP PAY FOR:

Your monthly premium paymentsDoctor copays**

DeductiblesCoinsurance

See how you can earn more rewards throughout the year. Visit Ambetter.SunshineHealth.com to learn more about the rewards program.

EARN $50 IN

REWARDS WHEN YOU GET YOUR 2017 EXAM WITH YOUR PCP.

It’s important to see your PCP every year, so you can focus on staying healthy. As your main doctor, your PCP keeps track of your medical history and any changes in your health.

To choose a PCP in our Ambetter network, visit Ambetter.SunshineHealth.com and click on “Find a Provider” to start your search.

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The Better Bulletin | 2017 Newsletter • First Edition | 3

The My Health Pays™ Visa® Prepaid Card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. The Bancorp Bank; Member FDIC. Card cannot be used everywhere Visa debit cards are accepted. See Cardholder Agreement for complete usage restrictions.

Ambetter.SunshineHealth.com

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STAY ACTIVE

MAKE PHYSICAL ACTIVITY PART OF YOUR DAILY ROUTINE

Being fit and staying active can help improve your overall health. Adding physical activity with weekly gym visits or taking daily walks can help you:

Manage your weight

Reduce your risk of heart disease, type 2 diabetes and some cancersImprove your bone and muscle strengthBoost your energy and your mood

The recommended amount of physical activity is two hours and 30 minutes per week. This

includes a mix of aerobic and strength-training activities. Walking fast, playing basketball and swimming laps are examples of activities that make your heart beat faster. Lifting weights, doing push-ups and yoga are ways to exercise your different muscle groups.

Plus, you can earn rewards for being active! Visit Ambetter.SunshineHealth.com to see a list of the physical activities included in your

rewards program.

Visit the Better Health Center to learn how to begin an

exercise routine!

The Better Bulletin | 2017 Newsletter • First Edition | 4

Check with your primary care provider (PCP) if you are considering high-intensity workouts or other physical activities.

Sources: https://www.cdc.gov/physicalactivity/basics/index.htm, https://www.cdc.gov/physicalactivity/basics/adults/index.htm

Ambetter.SunshineHealth.com

PORTION CONTROL

RECOGNIZE PORTION SIZES

If you’ve ever eaten until you’re too full, your portion sizes were probably too big. Bigger portions can also mean that you’re eating too many calories. Practicing portion control can help you manage your weight and help reduce your risk for other health issues—like heart disease, type 2 diabetes and breathing problems.

Sometimes it can be confusing to know the correct portion of food you should eat. Experts have found that portions have actually grown over the past 20 years.

For instance, a plain bagel used to be three inches across and was about 140 calories without any cream cheese or other topping. Today, a plain bagel has doubled in size to six inches and is about

350 calories without anything on it. That is a huge difference!

At home, it can be easier to pay attention to your portion sizes. Serve meals using portion sizes that don’t overcrowd the plate. Instead of keeping the extra food on the table, move it into the kitchen or wrap it up and save it as a leftover meal.

When you eat out, even at fast food restaurants, there are ways to help you be more aware of how much you eat. Consider splitting a meal or dividing it in half to take home. If you are ordering at a drive-through, see if there are smaller sizes on the menu. These are probably more similar to a standard portion size.

It’s also good to know that what you eat is just as important as how much you eat. Find healthy substitutes for fries and chips, such as yogurt or mixed vegetables. And when you feel like an afternoon snack, consider a piece of fruit or air-popped popcorn without any butter.

Visit the Better Health Center for more healthy

food substitutes that can help you manage your health.

Sources:https://www.cdc.gov/nccdphp/dnpa/nutrition/pdf/portion_

size_pitfalls.pdfhttps://www.nhlbi.nih.gov/health/educational/healthdisp/

pdf/tipsheets/Tips-to-Help-You-Control-Your-Weight.pdfhttps://www.nhlbi.nih.gov/files/docs/public/heart/

PortionSize_ZCard_taggd.pdfhttps://www.cdc.gov/healthyweight/losing_weight/eating_

habits.htmlhttps://www.cdc.gov/nccdphp/dnpa/nutrition/pdf/portion_

size_research.pdfhttps://www.nhlbi.nih.gov/health/educational/wecan/

downloads/tip-portion-size.pdfhttps://www.nhlbi.nih.gov/health/educational/wecan/eat-

right/eating-out.htmhttps://www.nhlbi.nih.gov/health/health-topics/topics/obe/

The Better Bulletin | 2017 Newsletter • First Edition | 5Ambetter.SunshineHealth.com

HEALTHY RECIPE

BLACK BEAN SALSA ADDS A ZESTY FLAVOR TO MEALTIMES AND PARTY SNACKS!This healthy Southwest recipe tastes as good as it looks!

Ingredients:

1 can black beans (drained)

1 can white corn (drained)

1/2 red onion (chopped)

1 large tomato (with seeds removed, chopped)

Another option is to use one 10 oz. can of RO*TEL® Original Diced Tomatoes &

Green Chilies, drained

1 lime (juiced)

1/2 lemon (juiced)

1/2 one bunch of cilantro (chopped)

Salt & pepper to taste

Instructions:

1 Mix everything together and refrigerate overnight.

2 Serve with tortilla chips or as a topping on grilled chicken or fish.

MEMBER SERVICES

WE HEARD YOU!Ambetter listens to what our members say. As a result of your comments, we have made these new changes:

• Improved our bilingual service center to help members calling with questions

• Enhanced our Spanish payment Interactive Voice Response System (IVR) to make it easier for members to pay their monthly premiums

• Updated our bilingual invoices for less confusion

The Better Bulletin | 2017 Newsletter • First Edition | 6Ambetter.SunshineHealth.com

SECURE ONLINE MEMBER ACCOUNT

USE YOUR SECURE ONLINE MEMBER ACCOUNT TO MANAGE YOUR HEALTHCreate your secure online member account so you can always find all of your Ambetter benefits and coverage information in one place. You can use it to find a primary care provider (PCP), pay your monthly premiums, check your rewards card balance and more.

Visit Member.AmbetterHealth.comto set up your account. While you’re there, sign up for Automatic Bill Payment to make your monthly premium payments online. You can choose to use your debit card, bank account or credit card. Your premium payment will be deducted at the same time each month. And it will never be late.

You can also choose our Paperless Billing option! Have your monthly invoices sent to you online instead of receiving them by mail. It’s quick and easy to sign up for this option.

Continue to stay updated with your Ambetter health insurance by using your secure online member account.

Remember to sign up today at

Member.AmbetterHealth.com

The Better Bulletin | 2017 Newsletter • First Edition | 7Ambetter.SunshineHealth.com

WHERE TO GO FOR CARE

KNOW WHERE TO GET THE CARE YOU NEEDDeciding where to go for care can sometimes be confusing. For non-emergency illness or injury, call your primary care provider (PCP), contact the 24/7 nurse advice line or visit an in-network urgent care facility. Only go to the emergency room for life-threatening conditions.

USE THE CHART BELOW TO HELP YOU DECIDE WHERE TO GO FOR THE CARE YOU NEED.

Is your illness or injury life threatening? (Ex: shortness of breath, chest pains, bleeding that won’t stop, poisoning, burns or a broken bone)

Do you want to see a doctor?

Do you have a physical injury or an illness like the flu, an ear infection or a fever?

OR

NOYES

NOYES

Do you want to talk to a nurse for advice?

Call 9-1-1 or go tothe ER.

Immediately go to an Emergency Room for:• Chest pains• Bleeding that won’t stop • Shortness of breath• Broken bones• Poisoning • Severe cuts or burns

Is your doctor’s office open?

YES NO

Call your primary care provider (PCP)

Set up an appointment to seeyour main doctor.

Call our 24/7 nurse advice line

Get quick, reliable answers to your health questions.

Go to urgent careGet quickly diagnosed and

treated for less serious illnesses or injuries.

| 8Ambetter.SunshineHealth.com The Better Bulletin | 2017 Newsletter First Edition •