better security guarding ltd brochure
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Find out how Better Security Guarding Ltd has got YOUR security requirements covered and see an overview of our range of security solutions and capabilities. Call NOW for a Quote 0800 644 0898 - 24 Hours!TRANSCRIPT
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S E C U R I T Y
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S E C U R I T Y
OUR BUS INESS I S YOUR SECUR ITY !
B E T T E r S E C U R I T YG U A R D I N G L T D
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BUSINESS VALUES
CALL: 0800 644 0898
24 Hours A Day
365 Days A Year
Web: www.bsgsecurity.com
E-mail: [email protected]
CUSTOMER FOCUS
Nothing is of more importance than
serving our customers outstandingly
well by taking ownership of issues
and matching specific needs with
security solutions.
REAL INTEGRITYREAL INTEGRITY
We give our best at all times in
support of clients and respect for
colleagues and partners. We
demonstrate honesty, integrity and
professionalism in every interaction
we have.
CAN DO ATTITUDECAN DO ATTITUDE
We find realistic solutions to client’s
security issues and always seek to
meet an apparent obstacle with a
“CAN DO” attitude.
PEOPLE POWER
Our people are outstanding in their
fields and we invest in their personalfields and we invest in their personal
growth and development. Resulting
in real benefits for all our clients.
MOMENTUM
We always look for better ways to help
our clients, moving our solutions
forward both in terms of scope of what
we do and the comprehensive methodswe do and the comprehensive methods
of service delivery.
CONTENTS
Safeguarding Your Organisation 2
About Better Security Guarding 3
Lone Worker Protection 4
Manned Guarding 6
Response, Monitoring & Keyholding 7
Event Security 9
Retail SecurityRetail Security 10
Home Security 11
Training & Staff Development 12
TAILOR MADE SOLUTIONS
The security needs of your organisation will vary,
based on the kind of work you do, the size of your
premises and how your business is managed. We
will ensure that your management and day to day
business activity is taken into account to produce a
bespoke service for your organisation.bespoke service for your organisation.
PRAGMATIC & COMMERCIAL ADVICE
Our management team are professionally qualified
and hold over 30 years of combined experience
into the issues affecting your organisation. With
our FREE site security survey we can provide you
with consistent and practical advice on the measures
needed to ensure breach of security situations areneeded to ensure breach of security situations are
dealt with effectively to prevent loss, damages
and inconvenience for your business.
GUARANTEED DELIVERY
You are guaranteed the very best support, advice
and peace of mind knowing Better Security Guarding
are providing S.I.A. (Security Industry Authority)
trained and licensed guards from a fully insured trained and licensed guards from a fully insured
provider.
COST-EFFECTIVE EVERY TIME
We have a solution to match every budget. With the
choice of a range of varying security solutions all
provided with quality of service.
FIXED FEES
Unlike many other providers, if your circumstances Unlike many other providers, if your circumstances
don’t change, then why should ours. Better Security
Guarding are delighted to offer our services at fixed
rates across many agreements, ensuring your annual
costs are fixed and measurable.
SAFEGUARDING YOUR ORGANISATION
2
It is well known that the benefits of a safe
and happy workforce are immesurable and
of prime importance to the employer/employee
and employer/client relationship.
Conforming to specifications of your insurance
policy is not an option, but this does not have
to involve employing expensive security
personnel, or sacrificing time that cannot be
afforded.
Robust and disciplined management systems
equate to far more than just management
control. The knock-on effect brings business
efficiency and protection.
Every business is at risk from security breaches.
At Better Security Guarding we aim to ease the
burden and vunerability for all our clients. We
protect your premises, employees and even track
our own security officers ensuring their
individual safety.
The challenges facing organisations
today are enough to deal with, without
having to worry about security mishaps.
As unemployment hits a high and lack
of income creates a strain it is
unfortunate that some turn to crime by
way of survival.way of survival.
It is vital that modern businesses
maintain a firm grip on their most
important and valuable assets - people
and reputation.
Adopting the most effective and efficient
approach to managing the security issues
which face your business is critical. Passwhich face your business is critical. Pass
this burden over to Better Security
Guarding Ltd and free up key people to
focus on your core business, which with
our NEW Lone Worker Protection
technology can save money on your
insurance and better performance for
your organisation.your organisation.
ABOUT BETTER SECURITY GUARDING
3
Better Security Guarding Ltd is a family
run business emcompassing security
services, retail and logistics for a broad
spectrum of clientelle.
We safeguard businesses & individuals
through expert management of human
resources and ensure compliance with resources and ensure compliance with
our Health & Safety Policy, Quality Policy
and training obligations.
As part of a family-owned and run
enterprise, we understand the needs of
smaller organisations and individuals.
Our compliance with S.I.A. (Security
Industry Authority) guidelines has given Industry Authority) guidelines has given
us a unique insight, into maintaining a
high level of service at reasonable prices,
to support strong customer-focused and
people-based relationships, in turn
supporting our growth and success as an
organisation.
We have the capability to provide scalable We have the capability to provide scalable
solutions - so no matter how complex or
sensitive the issue or how large or how
small your organisation, involving us can
ease the burden and add real value to any
business.
365 DAYS A YEAR
WHATEVER WHATEVER
THE WEATHER
Our use of advancements in technology
and our 24 Hour Control Room ensures
that our staff and services to clients are
operating smoothly and security
personnel are kept in constant contact
to provide real-time incident reporting.
When you need us, JUST CALL, we can When you need us, JUST CALL, we can
allocate the nearest security professional
and respond in a speedy manner,
ensuring our clients are happy and
protected.
Our on-going support provides the
added guidance to offer a financially
viable solution, delivering real viable solution, delivering real
commercial advantage using our
security-focused teams.
LONE WORKER PROTECTION
4
Strengthen your relationship with your staff
and boost morale. Protecting Lone Workers
in your business will provide an increase in
productivity.
Health & Safety plus HR Legislation places high
demands on employers’ time and resources,
before consideration of the cost of fines, the
HSE (Health & Safety Executive) estimates it can
cost between £17,000-£19,000 to investigate a
physical assault. It can cost a lot less to
prevent one!prevent one!
If an incident does occur, the courts will take
the resources available to an organisation into
consideration but, it is no defence for an
employer to say they did not have the time,
money or resources to do anything to reduce
risk. ARE YOU COVERED?
Better Security Guarding provide lone workers
with back-up and peace of mind, enabling
them to focus on their work rather than
potential problems.
There are a multitude of industries out
there who require that a part of their
workforce need to perform their duties
solo, away from the business premises,
which can pose a safety risk to these
individuals and as the employer the duty
of care falls in your lap.of care falls in your lap.
Better Security Guarding offer the perfect
security solution. Through the provision
of the tracking and monitoring of your
staff's smartphone or via a GPS device.
This device will activate an alarm, if the
panic feature is activated, or if your
employee takes a fall or is attacked in employee takes a fall or is attacked in
anyway. We receive the alarm at our
24 hour control room and can deploy
2 - 3 of our closest response vehicles.
We then respond and support as fast as
possible....All of this is at a suprisingly
low cost.
LONE WORKER PROTECTION
5
We never really think about the protection
of a person until after an incident has
occured. As devastating as it sounds every
single day there are attacks, rapes,
abductions, robberies or injuries, for both
business employees and people in general.
As an employer you are responsible for As an employer you are responsible for
ensuring your employees safety. As a
parent you are responsible for your childs
safety and Better Security Guarding
understand, that at a certain point in
teenage life, your children venture out
without their parents and this is of course
a natural worry to parents, for their childs a natural worry to parents, for their childs
safety. If you have an elderly relative who
lives alone and is vunerable, to unwanted
visitors or trips and falls, even down to
health issues where they may fall ill, would
you feel better knowing they are safe?
Our tracking devices are available in
multiple formats. The device is a GPS multiple formats. The device is a GPS
tracking system, monitored 24 hours a day
in our Control Room, alerts can be raised
through activation of a panic feature
directly on the device or lack of movement,
on the GPS signal, will alert control room
monitor staff, who will deploy the nearest
guard(s) to check or assist dependent upon guard(s) to check or assist dependent upon
the nature of the alert.
ARE YOU PROVIDING ADEQUATE PROTECTION?
MANNED GUARDING
6
“No job too big or small.
A service tailored to fit
YOUR needs!”
Our dedicated control room is available around
the clock. Our SIA licensed control operatives
will answer your call and respond, providing
assistance to your security challenges.
A risk assessment is carried out by one of
our operations managers for each site to ensure
the safety of both our guards and your staff.
Better Security Guarding maintaining our high
levels of service through continual training of
our staff who demonstrate honesty, integrity
and professionalism in every interaction we
have.
For an effective security solution that
is both affordable and professional,
consider the use of Better Security
Guarding Ltd for manned security
solutions.
Our high-quality manned guarding
services are tailored to your needs. services are tailored to your needs.
SIA (Security Industry Authority)
licensed and uniformed guards ensure
that access to the premises is
controlled at all times.
With guards of smart appearance and
courteous nature, you can be sure
your company is well represented by your company is well represented by
Better Security Guarding.
Environments for manned security
services are wide-spread including;
construction, distribution centres,
garden centres, park and ride schemes,
educational establishments, ports,
health services, government, local health services, government, local
authorities, pubs, nightclubs, industrial
estates, business parks & many more.
Better Security Guarding provides you
with a top-quality service. Our guards
are professionals, fully trained and
licensed, all have had thorough
background checks, so you can relax in background checks, so you can relax in
the knowledge that your company is in
safe hands.
RESPONSE, MONITORING & KEY HOLDING
ALARM RESPONSE
7
Better Security Guarding can assist you
from initial installation through to
monitoring and alarm response.
We will visit your premises, carry out an
audit advising on the most suitable alarm
system which is best suited to your needs.
Through the use if innovative internet Through the use if innovative internet
technology, we can provide you with
regular alarm monitoring and respond to
alarm activations in a rapid manner.
We produce real-time incident reports,
liaise with Police, alarm companies and get
your premises secure again as fast as
possible.possible.
Our alarm response security service is a
cost-effective, straightforward and
immediate solution for any business or
home owner, with the added advantage of
obtaining reduced insurance premiums.
KEY HOLDING
Keyholding is a service that all business Keyholding is a service that all business
owners should consider and is an
important security measure. Our key
holding compliments the alarm response
service and by using both, you will be
taking care of your premises and exercising
your duty of care towards employees.
RESPONSE, MONITORING & KEY HOLDING
CCTV REMOTE MONITORING
8
Secure your premises against unauthorised
entry, from simple door entry through to
multi-site operation and controls, using
electronic technology and static guards or
mobile response security officers.
Following an assessment of your existing
security systems, our personnel can take over
the responsibility of your security needs and
provide a smarter response.
Use of sophisticated technology in a constantly
changing security landscape provides a better
security solution for you. Combined with years
of operational experience, BSG will safeguard
your business against unnecessary expenditure.
With the use of remotely monitored
CCTV (Closed Circuit Television) security
services, the camera’s not only act as a
deterrent, but also record any suspicious
activity off-site, ensuring evidence
cannot be destroyed on site.
Better Security Guarding provide a range Better Security Guarding provide a range
of CCTV system options, including
versions with a voice-over function, so
the monitors can verbally warn intruders
that they are being watched and recorded.
Our vigilant CCTV monitoring service
noticeably decreases volumes of
burglary and criminal damage. With a burglary and criminal damage. With a
dedicated attitude, Better Security
Guarding ensures that your premises
is in safe hands.
From businesses to airports and
shopping centres through to financial
buildings and hospitals/nursing homes,
CCTV can be installed, monitored and CCTV can be installed, monitored and
alerts responded to by our rapid
response and mobile patrol officers.
CCTV deals with crime in real-time! We
can monitor your remote unmanned sites
and assist in lone worker situations with
a high level of service.
EVENT SECURITY
NO EVENT OR VENUE TOO BIG OR SMALL
9
At Better Security Guarding we understand
that your event security requirements are
unique to each venue and set-up
orientation, so we take the time to
understand your specific needs.
With experience of a variety of bespoke
events, we provide the skills and expertise. events, we provide the skills and expertise.
You can trust the professionals to ensure
your event runs smoothly and securely.
We can arrange security, provide
emergency contingency plans and being
the first on scene, can provide first aid
assistance where necessary. We will even
custom design our guards attire to suit custom design our guards attire to suit
your needs.
Better Security Guarding offer static
security, front of house security, crowd
control services or event marshalls all of
which will deal with emergencies and liaise
with police and event organisers.
We place public safety at the forefront of We place public safety at the forefront of
all aspects of our planning and are
equipped to assist every event organiser,
regardless of the scale of your
requirements or the complexity of the
operation.
RETAIL SECURITY
PROTECTING PROFITS
10
We know that as a retailer you cannot
afford to take risks. With theft being
an ever increasing problem, it can eat
into a surprising high percentage of
your profits.
CCTV monitoring is an ideal deterrent
and can safeguard against crime from and can safeguard against crime from
both customers and employees. Having
camera’s monitored remotely means that
in the event of a robbery or theft, the
evidence cannot be destroyed on-site.
The cost of installation compared to the
susbstantial financial losses actually
saves you money.saves you money.
It does not matter what high street name
you have or if you are a supermarket,
fashion retailer or even a coffee shop,
Better Security Guarding can provide you
with retail security guards who are
trained to cover your needs.
We offer more than just a highly visible, We offer more than just a highly visible,
front of house deterrent, we identify
security risks and balance those needs
with quality, customer care and staff
protection.
HOME SECURITY
PROPERTY & POSSESSIONS
11
“Protection for your
peace of mind”
No matter how big or small your
property, Better Security Guarding can
keep an eye on property and possessions,
when you are away or, if the property is
vacant and at risk from squatting.
From alarm systems to camera’s right up
to static guarding and mobile patrols, we to static guarding and mobile patrols, we
have a security solution to suit your
budget.
Our keyholding service compliments our
home security, for short periods or on an
annual basis. All kept tagged and stored
securely. When you are locked out or
there is a security breach our SIA there is a security breach our SIA
licensed guards can assist.
Are you considering home improvements
where expensive materials, tools and
machinery are a necessity? This puts you
at a high security risk of theft, which can
delay the completion of work and add
to your financial budget for the project.to your financial budget for the project.
If you have experienced attempted
break-in(s) and feel unsafe in your own
home, our guards can sit outside
property overnight or during the day and
perform random patrols of the perimeter
of the property giving peace of mind
knowing you are in safe hands. knowing you are in safe hands.
TRAINING & STAFF DEVELOPMENT
DEVELOPING A BRIGHTER FUTURE
12
Our team of individuals possess a momentum
that drives our clients business forward and
keeps both us and you ahead of the game.
We are proactive and brave, building long-term
relationships based on exceptionally high
standards.
Our people are professional at all times andOur people are professional at all times and
recognise that every one of our employees has
an equal part to play in delivering an
outstanding service.
We act with total integrity and always
demonstrate the highest levels of personal
accountability in everything we do.
“We create and maintain
long-term relationships
built upon trust, open
communication and
transparency”
Better Security Guarding Ltd only
employs security personnel who hold an
active SIA license, we also monitor the
renewal of these licenses and any
additional legislative training required.
In addition to the legal requirements, we
actively maintain our high levels of skillactively maintain our high levels of skill
and customer service through regular
training sessions for each member of
our company, be it in-house or on the
front-line.
Our staff are all entered into our
customised training programme as a
term and condition of their term and condition of their
employment with Better Security
Guarding.
We provide security training, customer
service, first aid and fire safety training
as well as fitness sessions
encompassing self-defense techniques.
We strongly believe that regular trainingWe strongly believe that regular training
linked with business strategy provides
enhanced productivity.
CLIENT’S INCLUDE
Attractions
Auction Rooms
Bars & Restaurants
Builders
Business Parks
Car Parks
Car Sales DealersCar Sales Dealers
Caravan & Holiday Parks
Care Homes
Celebrities
Charity Events
Cleaners
Colleges
ConcertsConcerts
Conferences
Construction Sites
Corporate Events
Corporate Parties
Council Workers
Distribution Centres
Entertainment EventsEntertainment Events
Estate Agents
Exhibitions
Factories
Fairgrounds
Farms
Garden Centres
GatehousesGatehouses
Government
Grand Openings
Health Services
Homeowners
Hospitals
Hotels
Individuals
Industrial Buildings
Leisure FacilitiesLeisure Facilities
Local Authorities
Lone Workers
Medical Staff
Museums
Music Festivals
Offices
Outlet CentresOutlet Centres
Park & Ride Services
Private Parties
Ports
Postal Workers
Protests
Pubs & Clubs
SchoolsSchools
Security Companies
Shopping Centres
Shops
Sporting Events
Theme Parks
Traditional Festivals
UniversitiesUniversities
V.I.P’s
Vunerable People
Wedding Venues
CALL: 0800 644 0898
0800 644 0898
Better Security Guarding Ltd, Kingswood House, South Road, Kingswood, Bristol BS15 8JF
Registered in England & Wales 7707827
To find out how Better Security Guarding can help you or your organisation
CALL US TODAY ON:
E-mail: [email protected]
Web: www.bettersecurityguarding.co.uk