better messaging, better marketing · bhaduri, g., & ha-brookshire, j. e. (2011). do...

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FTF Conference 2014 Julia Wilber Dr. Anupama Pasricha BETTER MESSAGING, BETTER MARKETING

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Page 1: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

FTF

Conference

2014

Julia Wilber

Dr. Anupama

Pasricha

BETTER MESSAGING,

BETTER MARKETING

Page 2: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

OUTLINE

Introduction

Messaging Matters

Research

Observations

Recommendations

Small Group Discussion

Large Group Q&A

Page 3: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

Introduction

Messaging MattersResearch

Observations

Recommendations

Small Group Discussion

Large Group Q&A

Page 4: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

FAIR TRADE IS

CONFUSING

Page 5: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

Fair Trade

Organizations

FinancesDesign

Marketing

Sourcing

Wholesale

Retail

Sourcing

Partnerships

Sustainable

Development

* Distance from center NOT relative to importance

Page 6: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention
Page 7: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

Introduction

Messaging Matters

ResearchObservations

Recommendations

Small Group Discussion

Large Group Q&A

Page 8: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

WHAT ARE THE RELATIONSHIPS?

Sourcing Partner Consumer

FTO

?

? ?

Page 9: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

FT faces a strategic decision

LITERATURE FINDINGS

Page 10: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

The authors’ conclusion is that FTOs are at serious risk

of cannibalisation by newer [multinational corporation]

backed fair trade brands,

but FTOs’ motivations to pursue a transformative

message in the mainstream and their capability to

provide effective support to farmers is clearly still

strong.

--Doherty & Huybrechts, 2013

Page 11: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

LITERATURE FINDINGS

Consumers want what FT has

Page 12: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

It’s a Process

LITERATURE FINDINGS

Page 13: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

Introduction

Messaging Matters

Research

ObservationsRecommendations

Small Group Discussion

Large Group Q&A

Page 14: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

Conventional Context

Foundational Principles

A Double Edged Sword

OUR OBSERVATIONS

Page 15: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

Introduction

Messaging Matters

Research

Observations

Recommendations

Small Group Discussion

Large Group Q&A

Page 16: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

More Eyes

(Don’t) say it again

The most awesome point ever

CLARITY

Page 17: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

Big (Academic) Thumbs Up

University of MO—Bhaduri and Ha-Brookshire (2011)

Consumer’s want in

Share part of your process

And put it where they can see it:

Hangtags, Care Labels, Point of Purchase (online or Brick and

Mortar)

TRANSPARENCY

Page 18: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

Utilizing the Conventional Context

Historical

Personal

ANCHORING IN TRADE

Page 19: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

“FT, for example, enjoys referents to other recently

adopted social practices (e.g. Corporate Social

Responsibility, Community Supported Agriculture,

ethical investment), as well as to practices that have

been legitimized for some time (e.g. humanitarian aid,

philanthropy, international co-operation).”

-Potential Traps in FT Marketing , 2008

AUDEBRAND & IACOBUS

Page 20: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

Utilizing the Conventional Context

Historical

Personal

ANCHORING TO TRADE

Page 21: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

SUMMING IT UP

Page 22: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

Audebrand, L. K. , & Iacobus, A . (2008). Avoiding Potential Traps in Fair

Trade Marketing: A Social Representation Perspective. Journal of

Strategic Marketing , 16(1), 3–19.

BBMG, GlobeScan, & SustainAbil ity. (2012, September 27). Rethinking

Consumption: Consumers and the Future of Sustainabil ity The

Regeneration Roadmap. Retrieved from

http://www.globescan.com/component/edocman/?view=document&id=

46&Itemid=591

Bhaduri , G. , & Ha-Brookshire, J . E. (2011). Do transparent business

practices pay? Exploration of transparency and consumer purchase

intention. Clothing and Textiles Research Journal , 29 (2) , 135-149.

Doherty, B. , & Huybrechts, B. (2013). Connecting producers and

consumers through fair and sustainable value chains. Social Enterprise

Journal , 9 (1) , 4-10.

REFERENCES

Page 23: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

Introduction

Messaging Matters

Research

Observations

Recommendations

Small Group DiscussionLarge Group Q&A

Page 24: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

Introduction

Messaging Matters

Research

Observations

Recommendations

Small Group Discussion

Large Group Q&A

Page 25: Better Messaging, Better Marketing · Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention

Thank You!

Julia Wilber

[email protected]

Dr. Anupama Pasricha

[email protected]