beth hochstedler [email protected] amy terry amy ... · apha innovation ... health impact...
TRANSCRIPT
Administration & Management Fellowship National Internship Model iExploreSTEM Festival
Why: Need leadership with experience in science and standard business practice
Outcome: To develop an individual who is
well rounded in management and administration of a public health laboratory who can immediately step into a management position
Big picture thinking Maximize efficiency and resources Groom person for COO & deputy/assistant
position Complete the career pathway from lab to
management
90% hands on, 10% formal Mentors: Two Perspectives
Bonnie Rubin-Operations & Strategic Planning
Beth Hochstedler-Education & Partnerships
Develop goals & objectives Funding from current resources
Grants
General funds
Policy Development Financial Management Organizational Management Project Development Project Management &
Implementation Leadership Training
The Affordable Care Act: Implications for Public Health Laboratories Analysis of legislation, impact statement, Op-Ed
State Appropriation Reduction Develop impact statement
Internal Policy Duty Officer SOP Visitor Policy Telecommuting Policy COOP
Purchasing Justifications Budget development &
tracking Trending & Forecast Fee schedule increase
New program analysis and justifications
Third party billing?
Analysis of current programs to ensure sustainability
What do we need to do to prepare for ACA?
HR
Position justifications, classification changes
Search committee
Strategic Planning Executive Team
Completion of National Internship Model Completion of ROI with Mt. Mercy MBA
students Grants
APHL Innovation
APHA Innovation
Carver Trust build out
DOL
iPassport Implementation
Timeline
Training
Oversee “go live”
Affordable Care Act Forums
Planning, logistics, execution
Budget oversight
Draft final report
Effective leadership: Motivate, support, lead, communicate
Advanced Management Series
Supervising Today’s Students
Performance Management Mini-Series
Hands on experience Behind the scenes
Why do they do the things they do?
How to survive in the world of public health politics
Networking and diversification
HIA, Benchmarking group, Governors Conference, ASCLS, CLMA,
Help to complete languishing high priority projects for the administration
Some projects would not have happened if I was not in the fellow position
Bring back information from course work that have provided ideas and recommendations for staff development
Ask questions & challenge the status quo and help administration make better decisions and rethink thought process
Costs Time Salary Rate Paid year
Hours worked 52 weeks
Mentor 1 (time X Salary) 104 71.03 7,387
Mentor 2 (time X Salary) 104 50.47 5,249
12,636
50,000
100
5,640
2,500
200
250
58,690
-
500
100
600
71,926 Total Costs
On boarding and exit
Advanced Management Series Training Cost
Subtotal
Subtotal
Subtotal
Subtotal
Operations
Other
Intern Salary/Stipend
Benefits/Health/ Dental
Professional Membership
Conferences
Travel (gas, Mileage)
Office and Supplies
other
Gains
% Grant amt
Grant 1 25% 410,000 102,500
Grant 2 0% - -
Grant 3 0% - -
102,500
Projects Time
Project ACA 75 5327
3% Fee Increase Calculations 10 710
Annual SSN Audit 10 710
Impact Statement State Appropriations5 355
Sole Source Justification/purchase iPassport5 355
Implementation iPassport 40 2841
Strategic Planning Executive Team15 1065
Benchmarking Google Group Admin5 355
National Internship Model Development40 2841
Influenza Case Study 15 1065
Baldrich/LSIP Grant Activities 10 710
Policy revisions 20 1421
Health Impact Assessment Research30 2131
Duty Officer SOP Update 20 1421
21,309
other -
Subtotal -
123,809
72.1%Return On Investment
Subtotal
Subtotal
Total
Should SHL continue this?
Yes
Should this happen on a national level?
Perhaps
Workforce Development/Recruitment
Advances Projects
Partnerships/ Community Awareness
Recruitment and Retention
Internship Model Components
Do we need an Internship?
Needs Assessment
Building Partnerships
& promotion
Internship Objectives
Evaluation & Return On Investment
Onboarding To
Completion
Recruiting Strategic
Planning& Workforce
Development
Internship Tracking System
Cons Pros
Relationships
Advances Projects
Community awareness
Other
Funds
Resources
Administrative Constraints
Location of facility
Other
Workforce Development/Recruitment
Internship Objectives
What do you hope to achieve? Organization Benefits
Student Benefits What type of internship do you need?
What is the cost? Does the organization have the time and
resources ?
Are staff onboard?
Return on Investment
Staff application for a student
Name__________________________________
Year___________________________
Costs Time Salary Rate Paid year
Hours worked 52 weeks
Mentor 1 (time X Salary) 104 71.03 7,387
Mentor 2 (time X Salary) 104 50.47 5,249
12,636
58,690
500
100
600
71,926
Gains
% Grant amt
Grant 1 25% 410,000 102,500
Project ACA 75 5327
3% Fee Increase Calculations 10 710
Annual SSN Audit 10 710
Impact Statement State Appropriations5 355
Sole Source Justification/purchase iPassport5 355
Implementation iPassport 40 2841
Strategic Planning Executive Team15 1065
Benchmarking Google Group Admin5 355
National Internship Model Development40 2841
Influenza Case Study 15 1065
Baldrich/LSIP Grant Activities 10 710
Policy revisions 20 1421
Health Impact Assessment Research30 2131
Duty Officer SOP Update 20 1421
123,809
72.1%
Internship Return on Investment
Return On Investment
Total
Operations
Other
Subtotal
Subtotal
Subtotal
Total Costs
Onboarding and exit
Advanced Management Series Training Cost
Internship Tracking System
Needs Assessment
Building Partnership
& Promotion
Internship Objectives
Evaluation & Return on Investment
Onboarding To
Completion
Recruiting
Create Internship Tracking System
Strategic Planning & Workforce
Development
Internship Tracking System
Internship Tracking
Spreadsheet
Policies and Procedures
Forms and Reports
Data collected
from Intern
Other
Date of Initial Contact
Date of Response
Student Name
Contact Info
Contact Hours
Completed Evaluation
Application and Resume
Agency Agreement
Registration Forms
Checklists
Exit Interview
Internship SOP
Blank Forms
Other
Completed Projects
Photos
Publications
Program Evaluation
Career Outcomes
Lectures & Conferences
Attended
Completed Training
Why do I need an tracking system?
Demographic Information Forms and Reports Policies and Procedures Intern
Date of initial contact Application Internship SOP Project Successes
Date of response Resume Blank Forms Training or professional development attended
Student name Agency Agreement Intern Request Forms Conferences Attended
Contact information Registration Forms Completed Training Certificates Lectures or Presentations given
Program Evaluation Checklists Publications
Career Outcomes Exit Interview Web Articles
Contact Hours Completed Evaluation News Stories
Partnering organizations Photos
Internship Objectives
Needs Assessment
Building Partnerships
& Promotion
Internship Objectives
Evaluation & Return on Investment
Onboarding To
Completion
Recruiting
Create Internship Tracking System
Strategic Planning & Workforce
Development
College Requests/ Curriculum
Requirements
Student Proposals
Molecular Biology,
Environmental, Business, IT, Journalism
Funding (grants,
scholarships, sponsors )
Clinical Laboratory
Science/Medical Technology
(See CLS Model)
List of Priorities from PHL
Strategic Plan
Internship Objectives
Building Partnerships &
Promotion
Data Compiled
For Tracking System
Internal capacity and
capability
In alignment with strategic goals Shape professional development and provide
public health experience Clear and well defined S.M.A.R.T
Specific
Measureable
Attainable
Relevant
Timely
Training video on You Tube ▪ http://www.youtube.com/watch?v=2Jb4raVHAVU
Building Partnerships & Promotion
Needs Assessment
Building Partnerships & Promotion
Internship Objectives
Evaluation & Return on Investment
Onboarding To
Completion
Recruiting
Create Internship Tracking System
Strategic Planning & Workforce
Development
Building Partnerships
Recruiting
Promotion
Community Organizations
Social Media
Career Fairs
Printed Media
High Schools
National/State Assoc, Orgs, &
Agencies
Hospital & Environmental
Labs
Universities/ Colleges
Data Compiled
For Tracking System
Should have formal agreement in place
May need MOU
Available tools:
Call for Internship Project
Agency Acceptance Form
List of partners
Recruiting
Needs Assessment
Building Relationships &
Promotion
Internship Objectives
Career Leads
Onboarding To
Completion
Recruiting
Create Internship Tracking System
Strategic Planning & Workforce
Development Recruiting
Onboarding
Strategic Planning & Workforce Development
Through: Sending Newsletters to Partners
Media-Success stories
Classroom Visits
APHL
Laboratory Tours
Make brochures and information
available online
Career Fairs
Community Project Work
Science, Technology Engineering, Math (STEM)
University Internship database
Centers for Disease Control
High Schools
Colleges / Universities
Community Colleges/Tech
Programs
Application Processes
Paid/ Unpaid
College Credit
Mentor/ Student Match
Check Student’s
References
Meet with Student/ Advisor
Data Compiled
For Tracking System
National/State Associations,
Organizations, & Agencies
Match skills of intern with project
Match intern with mentor
Mentors should be trained prior to having an intern!
Revise objectives based on intern’s abilities if needed
Mentor & Intern meet to discuss expectations
Mentoring toolkit
Student Application
Interviewing guidelines
Interview Scoring Form
Onboarding to Completion
Needs Assessment
Building Partnerships & Promotion
Internship Objectives
Evaluation & Return on Investment
Onboarding To
Completion
Recruiting
Create Internship Tracking System
Strategic Planning & Workforce
Development
Onboarding to Completion
Evaluation & ROI
Logistics
Determine Schedule
Determine Plan of Action
Completion of Required
Forms
Complete Required Training
Onboarding Steps
Mentor/ Intern Regular
Meetings
Intern Completes
Project
Mentor Review and
Approval
Exit Interview & Final Survey
Coordinate First Day
Intern Checklist
Data Compiled
For Tracking System
Make the first day or week go smoothly
Have necessary supplies and equipment ready for the first day
Complete all HR forms & arrange access to the building
Host laboratory checklist for mentor
Orientation checklist
Evaluation is critical
Midterm: Allows for adjustments, provides benchmark
Final: Provides a realistic picture
Midterm/final survey for interns
Midterm/final survey for mentors
Exit Interview form
Progress Report
An important and often overlooked part of an internship program.
Evaluation &ROI
Needs Assessment
Building Partnerships
& Promotion
Internship Objectives
Evaluation & Return On Investment
Onboarding To
Completion
Recruiting
Create Internship Tracking System
Strategic Planning & Workforce
Development
Evaluation Data
Data Compiled
For Tracking System
Return on Investment
Process Improvement
Analyze exit data Complete the Return on Investment Identify successes Continual Process Improvement
What could have gone better?
What could have been done differently?
What can be done to make the program more successful?
Costs Time Salary Rate Paid Semester
Hours worked 8 weeks
Mentor 1 (time X Salary) 16 50.47 808
808
1,600
20
1,620
-
300
300
2,728
Projects Time Salary
Baldrich ACA Coordination 50 2523.5
2,524
2,524
-7.5%Return On Investment
Subtotal
Subtotal
Subtotal
Subtotal
Total Costs
Subtotal
Total
On boarding and exit
Gains
Operations
Intern Salary/Stipend
Other
Office and Supplies
other
Costs Time Salary Rate Unpaid
Hours worked
Mentor 1 (time X Salary) 10 50.47 505
Mentor 2 (time X Salary) 10 27.00 270
Subtotal 775
-
-
-
775
Gains % Grant Amt
-
ROI Tool 16 50.47 808
808
808
4.2%
Subtotal
Subtotal
Total
Return On Investment
Subtotal
Total Costs
Other
On boarding and exit
Subtotal
Operations
Paid Unpaid
Paid
Yearly
Paid
Semester Unpaid
Costs 71,926 2,728 775
Gains 123,809 2,524 808
ROI 72.1% -7.5% 4.2%
APHL Member Resource Center
http://www.aphl.org/MRC/Pages/default.aspx
APHL/National Center for Public Health
Laboratory Leadership (NCPHLL)
http://www.labsciencecareers.com
Thank You! www.uhl.uiowa.edu
Special thanks to the Abbott Fund
Beth Hochstedler
Amy Terry