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Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO Student Services Conference April, 2008

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Page 1: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Best Practices in Enrollment Services

Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO

To the CCCCOStudent Services Conference

April, 2008

Page 2: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Presenters

Sherri Hancock, CACCRAO President-Elect and Dean of Enrollment Services, Skyline College

Alicia Terry, CACCRAO Vice President and Registrar, MiraCosta College

Sue Vaughn, CACCRAO President and Director of Enrollment Services, Bakersfield College

Page 3: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Agenda

Overview – Three Practices– Admissions and Records Roles in the

College– Concurrent Enrollment– Online Degree Audits

Page 4: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Admissions and Records OfficeRoles in the College

Analyze functions and tasks office will be required to do

Determine internal and external stakeholders Involve staff in filling function and task needs –

determine who will do what job Ensure a “fit” with the job to be done Review assignments Do the job At the end of the year, see if everything is working as

planned

Page 5: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Relationships…

Where does Admissions fit into the scheme of the College? Information provider Assist students with entry to college Integral connection with faculty Keeper of the records

Page 6: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Electronic entry Manual entry

Yes

No

Yes

NO

yes

Prospect completes

admissions appl ication

WebSMARTCCCApply

Paper appl ication

Appl ication information loads into

Banner

Is appl ication information complete?

Student record is created

Student is contacted for

addi tional information

Information provided?

Student registers for a

class

Becomes a part of department/

col lege enrollment data

Seeks counsel ing

Meets EOPS el igibil i ty

Fi lls classOn class rosters

Meets financial aid

el igibil i ty

Assessment perfomed

Meet athletic el igibil i ty

requirements

Meets veterans el igibil i ty

requirements

Meets international

student el igibil i ty

Instructor(s) submit grades

Permanent record

maintained

Student accesses

other student services

Student accesses

Instructional services

THE ADMISSIONS PROCESS AND RELATIONSHIP OF PROCESS TO THE COLLEGE

Matriculation required?Orientation

done

Page 7: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Concurrent Enrollment Processes

● Regulations define acceptance of concurrently enrolled high school students, both Education Code and Title V

● 2001-2003 Concurrent Enrollment Investigation into possible “double dipping” brought focus on regulatory compliance.

● 2003 Q&A issued by Chancellor’s Office followed by 2005 Legal Advisory clarifying numerous points of compliance.

Page 8: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Concurrent Enrollment Processes (Cont)

MiraCosta analysis targeted specific areas of concern:

– Public school versus private school procedures– Who can sign the recommendation and related

documentation– How to enforce 11.0 unit limit and when can it be exceeded– Continuing student status and preventing students from

slipping through the cracks without limitations in place– Ensuring all paperwork is accurate and ready for auditors!

Page 9: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Concurrent Enrollment Processes (Cont)

Staff trained in acceptance of approval forms and placing unit limits. Signature forms on file for all local high schools. One staff member is

responsible for contacting high schools and follow through. Students requesting full-time enrollment must have special processing

including assessment, receipt of hs transcripts and meeting with Dean of Counseling to determine if student ready for college level work.

Mid-semester review of all concurrently enrolled students to determine if paper work is on file and proper limits placed in computer system.

Each upcoming enrollment periods, holds placed on all high school students. Notices mailed to request new permit OR updating of education status.

Yearly review of regulations, forms, procedures and reminders to student services departments.

Page 10: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Concurrent Enrollment Processes con’t.

What the future holds? Excerpt from the Barstow Desert Dispatch:

California court ruling limits some Barstow home school programsMany programs are not affected by new credential requirementBy Jason Smith, staff writer March 6, 2008 - 7:19PMBARSTOW — A recent ruling by a California court might make it more difficult for Barstow parents to pursue education outside of the traditional school setting.

According to Ronda Sheffield, who tutors children in home school programs at Barstow Community College, a new requirement of parents to have teaching credentials to home school will create hardship for parents who teach their children at home.

The ruling, issued by the 2nd District Court of Appeals, came down at the end of February and would require parents who home school their children to obtain teaching credentials, a five-year process that requires multiple examinations and a bachelor’s degree.

Page 11: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Online Degree Audits

Begins with Imaging System Incoming transcripts scanned,

indexed, made available to counseling, financial aid, nursing program

Rescanned, OCRed, and EDIed into Banner if we have made a template for that school

Templates easy to copy

Page 12: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Online Degree Audits (Cont.)

Developed from CSUB process to receive our EDI transcripts

Started by manually entering data as transfer evaluations were received and processed

Gradually built transfer/articulation data base Time consuming at first, now it saves a lot of

time Approximately 23, 518 individual courses

articulated

Page 13: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Online Degree Audits (Cont.)

Page 14: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Online Degree Audits (Cont.)

Page 15: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Online Degree Audits (Cont.)

Page 16: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Online Degree Audits (Cont.)

Page 17: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Online Degree Audits (Cont.)

Page 18: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Online Degree Audits (Cont.)

Page 19: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Online Degree Audits (Cont.)

Page 20: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Online Degree Audits (Cont.)

Page 21: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

Online Degree Audits (Cont.)

Student do “What-If Evaluations” from web

Counselors use it to assist students with graduation applications

Evaluators us them for final graduation evaluations

Page 22: Best Practices in Enrollment Services Presented by the California Association of Community College Registrars and Admissions Officers CACCRAO To the CCCCO

How to Reach Us

Sherri Hancock, [email protected]

Alicia Terry, [email protected]

Sue Vaughn, [email protected]