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Presenter(s): Best Practices in Assistive Technology Training Instruction for Blind and Visually Impaired Adults Assistive Technology Instructor David Kingsbury

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Page 1: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

Presenter(s):

Best Practices in Assistive

Technology Training Instruction for

Blind and Visually Impaired Adults

Assistive Technology Instructor

David Kingsbury

Page 2: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

The Carroll Center| FOR THE BLIND

Brief History of the Carroll Center for the Blind

Founded in 1936 as the Catholic Guild for the Blind.

First major focus–blinded World War II veterans.

Eventual major focus–independent living skills

training for blind adults.

Led by Father Thomas Carroll from 1946 to 1971.

In 1961, wrote Blindness: What It Is, What It Does,

And How To Live With It.

Renamed for him after his death in 1971.

Page 3: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

The Carroll Center| FOR THE BLIND

The Carroll Center Today

Located in Newton, Massachusetts.

Provides a variety of services on-campus

and in the community.

Reaches 3,000 children, adults, and seniors

annually.

Residential rehabilitation program is one of

just a few in the USA.

Services funded through contracts with

Massachusetts Commission for the Blind

and agencies in other states.

Other funding sources – private payers,

fundraising events, donations, bequests.

Page 4: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

The Carroll Center| FOR THE BLIND

Seven Service Areas

Rehabilitation/Independent Living

Education

Technology

Community Outreach

Low Vision

Carroll Store

Web Accessibility Consulting

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Page 5: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

The Carroll Center| FOR THE BLIND

Assistive Technology Training Areas

JAWS, ZoomText, Fusion

Windows 10

Microsoft Office

Web Browsing

Reading PDFs with Acrobat Reader

OCR with Open Book and Kurzweil

iPhone/iPad, sometimes Android

Page 6: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

The Carroll Center| FOR THE BLIND

Short Programs: Several Hours to Several Days

iPhone/iPad with VoiceOver

Zoom Cloud Meeting

Dropbox

The Google Suite (Drive, Docs and Sheets)

Bluetooth Keyboarding with the iPhone

Braille Devices

Worksite Training

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Page 7: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

The Carroll Center| FOR THE BLIND

Longer Programs

Basic Computing – two weeks

Intensive Computing – four weeks

Computing for Employment – six weeks

Computing for College – three weeks

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Page 8: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

The Carroll Center| FOR THE BLIND

Hands-On Training

Individual or small groups

Appropriate pacing and flexibility

Trainee keyboarding on their own laptops

Informal with lots of Q & A

Page 9: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

The Carroll Center| FOR THE BLIND

Core Skills in the Windows Environment

JAWS or NVDA – basic settings, changing voice rate, text editing and navigation.

ZoomText/Fusion – color contrast and zoom levels.

Windows 10 – file management, folder structure, different types of menus, dialog box

elements.

Word – ribbon menus, font and paragraph formatting, spell check, saving documents.

Outlook – preparing messages, folder structure, attaching files.

Excel – constructing simple spreadsheets, editing, basic formulas, cell formatting,

sorting data.

Web Browsing – keystrokes for navigation, forms and tables, familiarity with at least

two browsers, desktop shortcuts and bookmarks/favorites.

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Page 10: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

The Carroll Center| FOR THE BLIND

Core Smart Phone Skills

VoiceOver Gestures

Using Siri

Home Screen Organization

Native Apps – Phone, Messages, Mail, Calendar, Clock

Popular Third-Party Apps – accessing news and information, GPS, file

sharing, etc.

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Page 11: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

The Carroll Center| FOR THE BLIND

Reference Materials

Short audio files

Students often supplement by

making their own recordings or

large print notes

Training files and exercises

Carroll Center books on formatting

Word Documents, Zoom Cloud

Meetings and Web Browsing

(coming in July)

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Page 12: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

The Carroll Center| FOR THE BLIND

Post-Training Tech Resources

Alumni Technology Discussion – eList with over 120 members

Visually Impaired and Blind User Group (VIBUG)

JAWS Help

Conducting searches on tech questions

Microsoft Disability Help Desk

Top Tech Tidbits Weekly newsletter

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Page 13: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

The Carroll Center| FOR THE BLIND

Prerequisites for Effective Training During the Pandemic

Stable Wi-Fi connection

Computer and microphone

Zoom account

Or alternately, a speaker phone

Quiet environment

A minimum level of computer skills

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Page 14: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

The Carroll Center| FOR THE BLIND

Remote Training Functions During the Pandemic

Hearing audio of the trainee

computer with Screen Share

File sharing – Dropbox, OneDrive or

Google Drive

Ability to “take over” the trainee

computer – JAWS Tandem

Remote support for handling

complex problems – Microsoft

Disability Help Desk

Page 15: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

The Carroll Center| FOR THE BLIND

Summary of Best Practices

Provide an array of training options of varying duration.

Individual or small group training tailored to the specific needs and capacities

of participants.

Remain flexible and informal with room for Q & A.

Focus on core techniques and skills.

Provide reference materials in both audio and text format.

Prepare trainees to explore post-training resources for continued learning.

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Page 16: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

The Carroll Center| FOR THE BLIND

Future Challenges and Opportunities

Reach more people more cost-effectively.

Systematic development of text-based reference materials.

Identify and capitalize on remote learning lessons from the pandemic.

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Page 17: Best Practices in Assistive Technology Training Instruction for … · 2020. 6. 25. · The Carroll Center| FOR THE BLIND Core Skills in the Windows Environment JAWS or NVDA –basic

The Carroll Center| FOR THE BLIND

THANK YOU

CONTACT US

(800) 852-3131

www.carroll.org

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[email protected]