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Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist

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Page 1: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

Best Practices for Farmers’ Markets

2014Christie Welch, Farmers’ Markets Specialist

Page 2: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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• Low or no-cost marketing ideas.• Food safety: What do vendors and

managers need to know?• What are cottage foods?• How to accept Supplemental Nutrition

Assistance (SNAP) benefits• Networking

OSU South Centers

Agenda

Page 3: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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OSU South Centers

Low or No-cost

Marketing Ideas

Page 4: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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OSU South Centers

Best low and no cost marketing ideas

Top reasons consumers shop#1 Freshness

TasteAccess to local foods

#2 Supporting local farmersThe Ohio Survey of Food, Agriculture and Environmental Issuesadministered by Sharp et al (2002)

Page 5: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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• Information about the farmer/producer

• Recipe cards• Business cards• Product storage

and use information

OSU South Centers

Low or no cost marketing ideas

Page 6: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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OSU South Centers

Low or no cost marketing ideas

• Design displays to be eye-catching and draw customers in

• Easy to read signs with prices• Offer quality products• Educate consumers on how to

use the product• Ask consumers what other local

foods they would purchase

Page 7: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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Be Creative

Low or no cost marketing ideas

OSU South Centers

Page 8: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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Pile it high and watch it fly!

OSU South Centers

Low or no cost marketing ideas

Page 9: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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For eye appeal, mix up the color

OSU South Centers

Low or no cost marketing ideas

Page 10: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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Table coverings accent a displayLow or no cost marketing ideas

OSU South Centers

Page 11: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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Increase customer reach with layers

Low or no cost marketing ideas

OSU South Centers

Page 12: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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Use aroma to draw attention…

OSU South Centers

Low or no cost marketing ideas

Page 13: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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OSU South Centers

Low or no cost marketing ideas

Easy to Read Signage

Page 14: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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Sampling sells product…

OSU South Centers

Low or no cost marketing ideas

Page 15: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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Every product needs a price sign…

OSU South Centers

Low or no cost marketing ideas

Page 16: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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Consumer education such as recipes,

cooking demonstrations,

health and nutrition information.

OSU South Centers

Low or no cost marketing ideas

Page 17: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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Invite your customers

back!

OSU South Centers

Low or no cost marketing ideas

Page 18: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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Add in Customer ServiceAlways educate your customers.Hold packagesTake orders Let your customers know what’s coming next weekLook at your presentation, both display and yourself, from the customer’s point of view.

OSU South Centers

Low or no cost marketing ideas

Page 19: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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Websites – Great for an online presence• Weekly vendors

• Vendor profiles

• Recipes

• Location, times, special events

• SNAP/EBT acceptance and education

• Contact information

OSU South Centers

Low or no cost marketing ideas

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Websites (continued)Ohio Get Online http://www.gybo.com/ohio/

Free for 1 year; $6.99/month after that.

Weebly http://www.weebly.com/

Basic package is free; but you have to buy your own domain name.

Wix http://www.wix.com/

Also basic package is free; but you have to buy your own domain name.

OSU South Centers

Low or no cost marketing ideas

Page 21: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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Social Media• Good for similar info as

a website

• Stay relevant – post at least 1-2 times/week; especially near market times

• Also useful for specials, weather updates, specific vendors

OSU South Centers

Low & No cost Tech

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Social Media (continued)Facebook – http://www.facebook.com/• Most widely used; easy to set up a business page. • Examples

https://www.facebook.com/pages/Athens-Farmers-Market/142927645732169https://www.facebook.com/PickawayCountyFarmersMarket

Twitter - http://twitter.com/• Good for short, quick info• Example - https://twitter.com/PEARLMARKET

OSU South Centers

No & Low Cost Tech

Page 23: Best Practices for Farmers Markets - southcenters.osu.edu · Best Practices for Farmers’ Markets 2014 Christie Welch, Farmers’ Markets Specialist. 2 • Low or no-cost marketing

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More Social Media Pinterest – http://www.pinterest.com/• Online bulletin board.• Great to link pictures and recipes back to your website. • Example - http://www.pinterest.com/silverbridgecof/

YouTube - https://www.youtube.com/• More than just for funny videos• Useful for market tours, vendor profiles, cooking demos• Example - https://www.youtube.com/watch?v=BT-D0J_J2Tc

OSU South Centers

No & Low Cost Tech

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• Determine which type(s) of social media will best fit your customers.

• Get feedback – what do they use the most?• Set an amount of money and time should

be spent on online marketing.• Establish who has access to edit and post.• Track social media – ask customers how

they heard about your business.

OSU South Centers

No & Low Cost Tech

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Where to get help?OSU South CentersChristie Welch, [email protected]

The Farmers’ Market Management Networkwww.fmmn.org

The Farmers’ Market Coalitionwww.farmersmarketcoaltion.org

OSU South Centers

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OSU South Centers

Christie Welch, Farmers’

Markets Specialist

[email protected]

http://southcenters.osu.edu/farmers-markets