best practice guide: how to use technology to grow your skills pool and shrink your carbon footprint

accelerate your ambition Copyright © 2015 Dimension Data

How to use technology to grow your skills pool and shrink your carbon footprint

Copyright © 2015 Dimension Data

Ask any savvy manager about some of the greatest business challenges today, and finding and retaining talent will often top the list. Building a solid workforce can be difficult for a variety of reasons. The talent pool is scattered across the globe. Employees or potential employees now bring their own list of job requirements to a company, such as wanting the company to be sustainable as a means for assuring the longevity of their future position, as well as to be socially and environmentally conscious to keep them proud of where they work.

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The challenges don’t end when you’ve found the resources: you’ll need to convince him or her to join your organisation and develop and grow with it.

Finders keepers



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The days of expensive ISDN lines to access the corporate database and complicated call redirection to forward work calls are gone. In the past, employees could work from home only a day or two a week without losing productivity. Today, entire teams can be home-based or dispersed among various geographic locations with no reduction in efficiency.

From telecommuting to teleworking



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A teleworkforce is not merely a group of employees who work from home. Collaboration tools can also help make your existing ‘road warriors’ – such as sales teams and engineers – more efficient.

The benefits of creating a teleworkforce



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Businesses require seamless interaction between employees in order to run their operations as smoothly as possible. To truly create a mobile workforce, you need to have tools in place to replace meetings.

Meetings made simple



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Historically, ad hoc one-on-one meetings entailed picking up the phone or walking into someone’s office. Today, presence functionality allows you to see if a person is available, to send an instant message (IM) and ask a quick question, or to escalate to a phone or video conversation, regardless of location.

Then and now



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The right systems and tools available today aren’t difficult to deploy. However, ensuring these tools work together to empower a remote workforce and reduce cost and carbon footprint is imperative.

The tools of the trade



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Remote phone proxy allows a phone to connect to the corporate IP-enabled private branch exchange (PBX) over the Internet. A user takes the phone home, plugs it into a router, and it authenticates to the proxy, giving it access to the internal network where the PBX is located.

Remote phone proxy



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Instant messaging has evolved significantly since its inception. Security, presence, integration with corporate directories, voice, video, and desktop sharing are examples of features available on today’s instant messaging platforms.

Instant messaging and presence



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Virtual desktop is not a new concept; it has gone beyond the traditional thin client or ‘green screens’.

Virtual desktop



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Web conferencing software is the most productivity-enhancing system for the remote user. It allows users to conduct meetings as if they were in the same room, share documents, take questions, write on a whiteboard, and enable productive meetings.

Web conferencing



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Options for desktop video end points include software clients, video-enabled phones and desktop-sized video conferencing systems. Desktop phones, corporate directories, and ease of use are important.

Desktop video systems



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Traditionally, the boardroom or office conference room has been the place for hanging projectors and screens and wiring devices up to complicated audio-visual (AV) control systems. Today, portable room-based systems are a much better choice.

Room video solutions



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Replacing a face-to-face meeting with the most realistic experience available, an immersive telepresence room is the answer.

Immersive telepresence



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The subject of video content is often left out of the initial visual communications conversation. Recording video and video content can be more useful for your organisation than pure traditional videoconferencing.

Video recording and content management



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An upgrade to more modern network gear can vastly improve roll-out speed, accuracy and, ultimately, performance.

Network infrastructure



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A collaboration project requires careful planning. Your first step is to uncover the business requirements and underlying process improvements where collaboration tools can be useful.

Getting started
