berlitz online live seminars
TRANSCRIPT
Our new live training format:Interactive, teacher-led classes conducted online
From 2 790 CZKeach seminar!
BERLITZ ONLINE LIVE SEMINARSFor the challenges of the global working world.
For more information and enrolling, contact your local Berlitz
center.
ONLINE LIVE SEMINARS: EDUCATION GOES DIGITALImagine, trainings would always take place wherever you are - at work, in the hotel room or at home.
Imagine, you can achieve sustainable learning in just three hours - similar to face-to-face seminars.
Imagine, you can boost your career with little effort and low investment.
Desires become reality. As of now, a majority of the proven Berlitz Seminars is available as most compact, interactive live trainings in virtual classrooms (Adobe Connect) guaranteeing highest quality standards, supported by latest technologies.
The Berlitz Online Live Seminars provide participants with the required intercultural knowledge as well as management and leadership skills. You can find the open dates on the last page of this brochure.
Give it a try and join our live and business-relevant seminars: just as in face-to-face trainings!
General information • Live seminars in virtual
classrooms• Highly qualified and
experienced Berlitz Instructors
• 2 sessions of 90 min. with preparation and interim tasks
• Interactive training• Small groups with max. 12
participants
Your benefits• Seminars accessible from
anywhere• Most compact and
business-relevant contents
• Smoothly to be integrated into daily work routines
• Cost-effective alternative to face-to-face training
• Perfect solution for employees from various branches
2 Column heading
OUR TOPICS WITH OPEN DATES
HOW TO GIVE AND RECEIVEFEEDBACKTechniques for respectful communication.• Self-perception and how others
perceive you: the Johari Window• Analyzing your effect on others• Five approaches to respectful
communication• The feedback burger• Checklists: giving and receiving
feedback
CREATIVITY TECHNIQUESBreak through established patterns to see things from a different perspective.• How creativity comes about and
how to promote it• The creative problem-solving
process• Analytical & intuitive methods
WORKING IN VIRTUAL TEAMSAdvantages and risks of virtual cooperation.• Attributes of and opportunities
offered by virtual teams• Rules of virtual communication• Optimizing organizational
structures and processes• Virtual strategies of motivation,
control, performance evaluation and of guaranteeing results
EFFICIENT COMMUNICATIONDevelop a truly pleasant and amenable communication style that leads to positive results for you and your company.• Communication within a team• Actively listening, understanding
and responding• The four parts of a message• Efficient and respectful
communication
HOW TO RESOLVE CONFLICTSEffective strategies for de-escalation and solution-oriented understanding.• Self-analysis: my behavior in
conflict situations• Types, causes and
manifestations of conflict• Coming up with win-win
solutions• Effective tools for preventing and
resolving conflict
DEALING WITH CHANGEPersonal strategies for improving your own attitude towards change• Current changes at my place of
work• The reasons behind changes• Factors critical to the success or
failure of change processes• Strategies for adaptation to
change
BUSINESS ACROSS CULTURESBasis for successful international communication.• Cultural concepts – perception
and understanding• Pitfalls in your own perception
and dealing with prejudice• Culture shock – from resistance
to adjustment• Dealing with cultural rules• Resolving misunderstandings
and conflicts• Levels of intercultural expertise
FACILITATING INTERACTIVEMEETINGSConduct work meetings in a structured manner.• The role of the moderator:
neutral or persuasive?• Moderation exercise: developing
rules for a meeting• Acting as the moderator to guide
the course of the discussion• Workshop techniques
and visualization tools for moderation and evaluation
MY PERSONAL RESILIENCE @WORKBest-practice strategies for greater resilience at work.• R.E.S.O.U.R.C.E. resiliency wheel• Self-assessment of situation-
based resilience• Interactive stimulus workshop• Best-practice strategies and
action plan for implementation
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ONLINE LIVE SEMINARS: EDUCATION GOES DIGITALTopic Competencies Language Date Start Time End Time
Business Across Cultures - Session 1
Intercultural Training
en 19.01.16 10:00 11:30
Business Across Cultures - Session 2
Intercultural Training
en 26.01.16 10:00 11:30
Business Across Cultures - Session 1
Intercultural Training
de 10.02.16 14:00 15:30
Business Across Cultures - Session 2
Intercultural Training
de 17.02.16 14:00 15:30
Business Across Cultures incl. COI - Session 1
Intercultural Training
en 08.03.16 10:00 11:30
Business Across Cultures incl. COI - Session 2
Intercultural Training
en 15.03.16 10:00 11:30
Business Across Cultures - Session 1
Intercultural Training
de 07.04.16 17:00 18:30
Business Across Cultures - Session 2
Intercultural Training
de 14.04.16 17:00 18:30
Business Across Cultures - Session 1
Intercultural Training
en 12.05.16 14:00 15:30
Business Across Cultures - Session 2
Intercultural Training
en 19.05.16 14:00 15:30
Business Across Cultures incl. COI - Session 1
Intercultural Training
de 14.06.16 08:00 09:30
Business Across Cultures incl. COI - Session 2
Intercultural Training
de 21.06.16 08:00 09:30
Business Across Cultures - Session 1
Intercultural Training
en 12.07.16 14:00 15:30
Business Across Cultures - Session 2
Intercultural Training
en 19.07.16 14:00 15:30
Business Across Cultures - Session 1
Intercultural Training
de 11.08.16 14:00 15:30
All the seminars can also be booked as single- or multiple-day sessions. Contact us at [email protected] or +420 273 136 015
4 Column heading
Topic Competencies Language Date Start Time End Time
Business Across Cultures - Session 2
Intercultural Training
de 18.08.16 14:00 15:30
Business Across Cultures incl. COI - Session 1
Intercultural Training
en 15.09.16 17:00 18:30
Business Across Cultures incl. COI - Session 2
Intercultural Training
en 22.09.16 17:00 18:30
Business Across Cultures - Session 1
Intercultural Training
de 11.10.16 11:30 13:00
Business Across Cultures - Session 2
Intercultural Training
de 18.10.16 11:30 13:00
Business Across Cultures - Session 1
Intercultural Training
en 10.11.16 17:00 18:30
Business Across Cultures - Session 2
Intercultural Training
en 17.11.16 17:00 18:30
Business Across Cultures incl. COI - Session 1
Intercultural Training
de 06.12.16 14:00 15:30
Business Across Cultures incl. COI - Session 2
Intercultural Training
de 13.12.16 14:00 15:30
Conflict Management - Session 1 Communication de 19.01.16 10:30 12:00
Conflict Management - Session 2 Communication de 26.01.16 10:30 12:00
Conflict Management - Session 1 Communication en 04.02.16 13:30 15:00
Conflict Management - Session 2 Communication en 11.02.16 13:30 15:00
Conflict Management - Session 1 Communication de 16.03.16 09:00 10:30
Conflict Management - Session 2 Communication de 23.03.16 09:00 10:30
Conflict Management - Session 1 Communication en 18.04.16 17:00 18:30
Conflict Management - Session 2 Communication en 25.04.16 17:00 18:30
Conflict Management - Session 1 Communication de 04.05.16 11:30 13:00
Conflict Management - Session 2 Communication de 11.05.16 11:30 13:00
All the seminars can also be booked as single- or multiple-day sessions. Contact us at [email protected] or +420 273 136 015
5 Column heading
Topic Competencies Language Date Start Time End Time
Conflict Management - Session 1 Communication en 02.06.16 16:00 17:30
Conflict Management - Session 2 Communication en 09.06.16 16:00 17:30
Conflict Management - Session 1 Communication de 06.07.16 14:00 15:30
Conflict Management - Session 2 Communication de 13.07.16 14:00 15:30
Conflict Management - Session 1 Communication en 09.08.16 17:00 18:30
Conflict Management - Session 2 Communication en 16.08.16 17:00 18:30
Conflict Management - Session 1 Communication de 14.09.16 09:00 10:30
Conflict Management - Session 2 Communication de 21.09.16 09:00 10:30
Conflict Management - Session 1 Communication en 04.10.16 15:00 16:30
Conflict Management - Session 2 Communication en 11.10.16 15:00 16:30
Conflict Management - Session 1 Communication de 02.11.16 11:30 13:00
Conflict Management - Session 2 Communication de 09.11.16 11:30 13:00
Conflict Management - Session 1 Communication en 12.12.16 16:00 17:30
Conflict Management - Session 2 Communication en 19.12.16 16:00 17:30
Creativity Techniques - Session 1Working Techniques
de 18.05.16 08:00 9:30
Creativity Techniques - Session 2Working Techniques
de 25.05.16 08:00 9:30
Creativity Techniques - Session 1Working Techniques
en 07.06.16 14:00 15:30
Creativity Techniques - Session 2Working Techniques
en 14.06.16 14:00 15:30
Creativity Techniques - Session 1Working Techniques
de 22.07.16 12:00 13:30
All the seminars can also be booked as single- or multiple-day sessions. Contact us at [email protected] or +420 273 136 015
6 Column heading
Topic Competencies Language Date Start Time End Time
Creativity Techniques - Session 2Working Techniques
de 29.07.16 12:00 13:30
Creativity Techniques - Session 1Working Techniques
en 23.08.16 09:00 10:30
Creativity Techniques - Session 2Working Techniques
en 30.08.16 09:00 10:30
Creativity Techniques - Session 1Working Techniques
de 01.09.16 14:00 15:30
Creativity Techniques - Session 2Working Techniques
de 08.09.16 14:00 15:30
Creativity Techniques - Session 1Working Techniques
en 07.10.16 14:00 15:30
Creativity Techniques - Session 2Working Techniques
en 14.10.16 14:00 15:30
Creativity Techniques - Session 1Working Techniques
de 11.11.16 11:00 12:30
Creativity Techniques - Session 2Working Techniques
de 18.11.16 11:00 12:30
Creativity Techniques - Session 1Working Techniques
en 13.12.16 09:00 10:30
Creativity Techniques - Session 2Working Techniques
en 20.12.16 09:00 10:30
Creativity Techniques - Session 1Working Techniques
en 25.02.16 15:00 16:30
Creativity Techniques - Session 2Working Techniques
en 03.03.16 15:00 16:30
Creativity Techniques - Session 1Working Techniques
de 22.03.16 10:00 11:30
Creativity Techniques - Session 2Working Techniques
de 29.03.16 10:00 11:30
Creativity Techniques - Session 1Working Techniques
en 12.04.16 15:00 16:30
Creativity Techniques - Session 2Working Techniques
en 19.04.16 15:00 16:30
Dealing with Change - Session 1 Communication en 21.01.16 13:30 15:00
Dealing with Change - Session 2 Communication en 28.01.16 13:30 15:00
All the seminars can also be booked as single- or multiple-day sessions. Contact us at [email protected] or +420 273 136 015
7 Column heading
Topic Competencies Language Date Start Time End Time
Dealing with Change - Session 1 Communication de 16.02.16 10:30 12:00
Dealing with Change - Session 2 Communication de 23.02.16 10:30 12:00
Dealing with Change - Session 1 Communication en 07.03.16 17:00 18:30
Dealing with Change - Session 2 Communication en 14.03.16 17:00 18:30
Dealing with Change - Session 1 Communication de 13.04.16 09:00 10:30
Dealing with Change - Session 2 Communication de 20.04.16 09:00 10:30
Dealing with Change - Session 1 Communication en 10.05.16 15:00 16:30
Dealing with Change - Session 2 Communication en 17.05.16 15:00 16:30
Dealing with Change - Session 1 Communication de 15.06.16 11:30 13:00
Dealing with Change - Session 2 Communication de 22.06.16 11:30 13:00
Dealing with Change - Session 1 Communication en 28.06.16 17:00 18:30
Dealing with Change - Session 2 Communication en 05.07.16 17:00 18:30
Dealing with Change - Session 1 Communication de 27.07.16 14:00 15:30
Dealing with Change - Session 2 Communication de 02.08.16 14:00 15:30
Dealing with Change - Session 1 Communication en 12.09.16 15:00 16:30
Dealing with Change - Session 2 Communication en 19.09.16 15:00 16:30
Dealing with Change - Session 1 Communication de 12.10.16 09:00 10:30
Dealing with Change - Session 2 Communication de 19.10.16 09:00 10:30
Dealing with Change - Session 1 Communication en 07.11.16 17:00 18:30
All the seminars can also be booked as single- or multiple-day sessions. Contact us at [email protected] or +420 273 136 015
8 Column heading
Topic Competencies Language Date Start Time End Time
Dealing with Change - Session 2 Communication en 14.11.16 17:00 18:30
Dealing with Change - Session 1 Communication de 07.12.16 11:30 13:00
Dealing with Change - Session 2 Communication de 14.12.16 11:30 13:00
Efficient Communication - Session 1
Communication en 26.01.16 13:30 15:00
Efficient Communication - Session 2
Communication en 09.02.16 13:30 15:00
Efficient Communication - Session 1
Communication de 16.03.16 11:30 13:00
Efficient Communication - Session 2
Communication de 23.03.16 11:30 13:00
Efficient Communication - Session 1
Communication en 19.04.16 13:00 14:30
Efficient Communication - Session 2
Communication en 26.04.16 13:00 14:30
Efficient Communication - Session 1
Communication de 04.05.16 14:00 15:30
Efficient Communication - Session 2
Communication de 11.05.16 14:00 15:30
Efficient Communication - Session 1
Communication en 16.06.16 17:00 18:30
Efficient Communication - Session 2
Communication en 23.06.16 17:00 18:30
Efficient Communication - Session 1
Communication de 06.07.16 09:00 10:30
Efficient Communication - Session 2
Communication de 13.07.16 09:00 10:30
Efficient Communication - Session 1
Communication en 10.08.16 15:00 16:30
Efficient Communication - Session 2
Communication en 17.08.16 15:00 16:30
Efficient Communication - Session 1
Communication de 14.09.16 11:30 13:00
Efficient Communication - Session 2
Communication de 21.09.16 11:30 13:00
All the seminars can also be booked as single- or multiple-day sessions. Contact us at [email protected] or +420 273 136 015
9 Column heading
Topic Competencies Language Date Start Time End Time
Efficient Communication - Session 1
Communication en 05.10.16 16:00 17:30
Efficient Communication - Session 2
Communication en 12.10.16 16:00 17:30
Efficient Communication - Session 1
Communication de 02.11.16 14:00 15:30
Efficient Communication - Session 2
Communication de 09.11.16 14:00 15:30
Efficient Communication - Session 1
Communication en 07.12.16 17:00 18:30
Efficient Communication - Session 2
Communication en 14.12.16 17:00 18:30
How to Give and Take Feedback - Session 1
Communication de 03.02.16 10:30 12:00
How to Give and Take Feedback - Session 2
Communication de 10.02.16 10:30 12:00
How to Give and Take Feedback - Session 1
Communication en 18.02.16 13:30 15:00
How to Give and Take Feedback - Session 2
Communication en 25.02.16 13:30 15:00
How to Give and Take Feedback - Session 1
Communication de 16.03.16 14:00 15:30
How to Give and Take Feedback - Session 2
Communication de 23.03.16 14:00 15:30
How to Give and Take Feedback - Session 1
Communication en 21.04.16 16:00 17:00
How to Give and Take Feedback - Session 2
Communication en 28.04.16 16:00 17:00
How to Give and Take Feedback - Session 1
Communication de 04.05.16 09:00 10:30
How to Give and Take Feedback - Session 2
Communication de 11.05.16 09:00 10:30
How to Give and Take Feedback - Session 1
Communication en 20.06.16 15:00 16:30
How to Give and Take Feedback - Session 2
Communication en 27.06.16 15:00 16:30
How to Give and Take Feedback - Session 1
Communication de 06.07.16 11:30 13:00
All the seminars can also be booked as single- or multiple-day sessions. Contact us at [email protected] or +420 273 136 015
10 Column heading
Topic Competencies Language Date Start Time End Time
How to Give and Take Feedback - Session 2
Communication de 13.07.16 11:30 13:00
How to Give and Take Feedback - Session 1
Communication en 11.08.16 16:00 17:30
How to Give and Take Feedback - Session 2
Communication en 18.08.16 16:00 17:30
How to Give and Take Feedback - Session 1
Communication de 14.09.16 14:00 15:30
How to Give and Take Feedback - Session 2
Communication de 21.09.16 14:00 15:30
How to Give and Take Feedback - Session 1
Communicationen
20.10.16 17:00 18:30
How to Give and Take Feedback - Session 2
Communication en 27.10.16 17:00 18:30
How to Give and Take Feedback - Session 1
Communication de 02.11.16 09:00 10:30
How to Give and Take Feedback - Session 2
Communication de 09.11.16 09:00 10:30
How to Give and Take Feedback - Session 1
Communication en 13.12.16 16:00 17:30
How to Give and Take Feedback - Session 2
Communication en 20.12.16 16:00 17:30
Facilitating Interactive Meetings - Session 1
Communication de 11.02.16 10:30 12:00
Facilitating Interactive Meetings - Session 2
Communication de 18.02.16 10:30 12:00
Facilitating Interactive Meetings - Session 1
Communication en 15.03.16 15:00 16:30
Facilitating Interactive Meetings - Session 2
Communication en 22.03.16 15:00 16:30
Facilitating Interactive Meetings - Session 1
Communication de 13.04.16 11:30 13:00
Facilitating Interactive Meetings - Session 2
Communication de 20.04.16 11:30 13:00
Facilitating Interactive Meetings - Session 1
Communication en 24.05.16 17:00 18:30
Facilitating Interactive Meetings - Session 2
Communication en 31.05.16 17:00 18:30
All the seminars can also be booked as single- or multiple-day sessions. Contact us at [email protected] or +420 273 136 015
11 Column heading
Topic Competencies Language Date Start Time End Time
Facilitating Interactive Meetings - Session 1
Communication de 15.06.16 14:00 15:30
Facilitating Interactive Meetings - Session 2
Communication de 22.06.16 14:00 15:30
Facilitating Interactive Meetings - Session 1
Communication en 29.06.16 15:00 16:30
Facilitating Interactive Meetings - Session 2
Communication en 06.07.16 15:00 16:30
Facilitating Interactive Meetings - Session 1
Communication de 27.07.16 09:00 10:30
Facilitating Interactive Meetings - Session 2
Communication de 02.08.16 09:00 10:30
Facilitating Interactive Meetings - Session 1
Communication en 13.09.16 17:00 18:30
Facilitating Interactive Meetings - Session 2
Communication en 20.09.16 17:00 18:30
Facilitating Interactive Meetings - Session 1
Communication de 12.10.16 11:30 13:00
Facilitating Interactive Meetings - Session 2
Communication de 19.10.16 11:30 13:00
Facilitating Interactive Meetings - Session 1
Communication en 09.11.16 16:00 17:30
Facilitating Interactive Meetings - Session 2
Communication en 16.11.16 16:00 17:30
Facilitating Interactive Meetings - Session 1
Communication de 07.12.16 14:00 15:30
Facilitating Interactive Meetings - Session 2
Communication de 14.12.16 14:00 15:30
My Personal Resilience @Work - Session 1
Working Techniques
de 21.01.16 10:00 11:30
My Personal Resilience @Work - Session 2
Working Techniques
de 28.01.16 10:00 11:30
My Personal Resilience @Work - Session 1
Working Techniques
en 16.02.16 14:00 15:30
My Personal Resilience @Work - Session 2
Working Techniques
en 23.02.16 14:00 15:30
My Personal Resilience @Work - Session 1
Working Techniques
de 15.03.16 13:00 14:30
All the seminars can also be booked as single- or multiple-day sessions. Contact us at [email protected] or +420 273 136 015
12 Column heading
Topic Competencies Language Date Start Time End Time
My Personal Resilience @Work - Session 2
Working Techniques
de 22.03.16 13:00 14:30
My Personal Resilience @Work - Session 1
Working Techniques
en 13.04.16 14:00 15:30
My Personal Resilience @Work - Session 2
Working Techniques
en 20.04.16 14:00 15:30
My Personal Resilience @Work - Session 1
Working Techniques
de 03.05.16 11:30 13:00
My Personal Resilience @Work - Session 2
Working Techniques
de 10.05.16 11:30 13:00
My Personal Resilience @Work - Session 1
Working Techniques
en 15.06.16 09:00 10:30
My Personal Resilience @Work - Session 2
Working Techniques
en 22.06.16 09:00 10:30
My Personal Resilience @Work - Session 1
Working Techniques
de 05.07.16 09:00 10:30
My Personal Resilience @Work - Session 2
Working Techniques
de 12.07.16 09:00 10:30
My Personal Resilience @Work - Session 1
Working Techniques
en 27.07.16 11:30 13:00
My Personal Resilience @Work - Session 2
Working Techniques
en 02.08.16 11:30 13:00
My Personal Resilience @Work - Session 1
Working Techniques
de 06.09.16 09:00 10:30
My Personal Resilience @Work - Session 2
Working Techniques
de 13.09.16 09:00 10:30
My Personal Resilience @Work - Session 1
Working Techniques
en 12.10.16 14:00 15:30
My Personal Resilience @Work - Session 2
Working Techniques
en 19.10.16 14:00 15:30
My Personal Resilience @Work - Session 1
Working Techniques
de 08.11.16 14:00 15:30
My Personal Resilience @Work - Session 2
Working Techniques
de 15.11.16 14:00 15:30
My Personal Resilience @Work - Session 1
Working Techniques
en 07.12.16 09:00 10:30
My Personal Resilience @Work - Session 2
Working Techniques
en 14.12.16 09:00 10:30
All the seminars can also be booked as single- or multiple-day sessions. Contact us at [email protected] or +420 273 136 015
13 Column heading
Topic Competencies Language Date Start Time End Time
Virtual Teams - Session 1 Communication de 21.01.16 10:00 11:30
Virtual Teams - Session 2 Communication de 28.01.16 10:00 11:30
Virtual Teams - Session 1 Communication en 18.02.16 09:30 11:00
Virtual Teams - Session 2 Communication en 25.02.16 09:30 11:00
Virtual Teams - Session 1 Communication de 10.03.16 10:30 12:00
Virtual Teams - Session 2 Communication de 17.03.16 10:30 12:00
Virtual Teams - Session 1 Communication en 14.04.16 10:00 11:30
Virtual Teams - Session 2 Communication en 21.04.16 10:00 11:30
Virtual Teams - Session 1 Communication de 03.05.16 09:30 11:00
Virtual Teams - Session 2 Communication de 10.05.16 09:30 11:00
Virtual Teams - Session 1 Communication en 16.06.16 10:30 12:00
Virtual Teams - Session 2 Communication en 23.06.16 10:30 12:00
Virtual Teams - Session 1 Communication de 07.07.16 10:00 11:30
Virtual Teams - Session 2 Communication de 14.07.16 10:00 11:30
Virtual Teams - Session 1 Communication en 25.08.16 09:30 11:00
Virtual Teams - Session 2 Communication en 01.09.16 09:30 11:00
Virtual Teams - Session 1 Communication de 22.09.16 09:30 11:00
Virtual Teams - Session 2 Communication de 29.09.16 09:30 11:00
Virtual Teams - Session 1 Communication en 13.10.16 09:30 11:00
All the seminars can also be booked as single- or multiple-day sessions. Contact us at [email protected] or +420 273 136 015
14 Column heading
Topic Competencies Language Date Start Time End Time
Virtual Teams - Session 2 Communication en 20.10.16 09:30 11:00
Virtual Teams - Session 1 Communication de 17.11.16 09:30 11:00
Virtual Teams - Session 2 Communication de 24.11.16 09:30 11:00
Virtual Teams - Session 1 Communication en 08.12.16 09:30 11:00
Virtual Teams - Session 2 Communication en 15.12.16 09:30 11:00
All the seminars can also be booked as single- or multiple-day sessions. Contact us at [email protected] or +420 273 136 015
15 Column heading
PUBLISHERBerlitz European Headquarters Hahnstrasse 68–70 60528 Frankfurt Germany
www.berlitz-europe.com