By: Jon Ladino

What Do You Know About Bentley Founded in 1917 as a school of finance and accounting

Currently enrolls

4,168 undergraduate students

1,401 graduate students

43 PhD students

276 Full time faculty / 184 Part time faculty

Over 95% of students find professional occupations or enter graduate school after they graduate

Meet The Man: Bernie Driscoll 2002 graduate of Bentley University

Assistant Director of Facilities and Assistant Baseball Coach

Responsible for fitness center, student recreation, and club sports

Facilities and operations department is made up of seven people

How To Build It: Structural Frame Department is structured as vertical top down model

Bob DeFelice (Athletic Director)

5 subgroups (Coordinate Laterally)

Facilities and Operations

Aquatics

Sports Medicine

Sports Information

Sports Teams

17 varsity teams

It’s All About The Flow of Information

Top down flow

Individual departments focus on their own tasks

Limited confusion for flow of information

What Is There To Do:Student Activities

Operated out of athletics instead of student life

Intramurals, Club Sports, Fitness Center

Adds to the duties assigned to the team

Pick Up The Phone: Communication

Once every three months there is an all staff meetings

Specialized events also call for all staff meetings to take place

Subgroups meet more often to accomplish tasks and stay on the same page

Write It Down: Goals and Strategies

Goals come from

The University, Bob DeFelice, Heads of Subgroups

Current Goals

Get better in everything they do athletically

Focus on academics and graduating seniors

Offer more things through student activities

Facilities and Operations

Focus on the here and now

Future planning comes from VP and higher up

Who’s Team Am I On?: Team Building

Athletic department serves as one big team

Subgroups provide separate teams to work with

Cohesiveness

Specific sports teams work on bonding

Still feels like a family

Touchy Feely: Human Resources Frame

Very tight group, work to help each other out

“Mob Family”

Bernie and others very close with DeFelice

Loyalty to DeFelice turns to loyalty for the school

Changing lives is the reward for our work

Athletically

Classroom

They Said What?! Conflict Conflict is not always a bad thing

Bentley resolves conflict by,

Common student centered goal

Policies in place for questions

Scheduling provides the most conflict

Money and Fields provide problems

Nickel and Dime vs. Big Stuff

Not enough land

Vote For Me: Political Frame “There are politics in the office because there are

politics in every office” (B. Driscoll, 2013)

Surround the work they do and decisions made

Limited gossip

Put Up Your Symbolic Frame Bentley University Symbol (Country Club)

Athletic department must match that

Athletic department hub for students

1,200 swipes a day to fitness center

Intramurals

New logo symbol of prestige

What Do I Know: Recommendations Structurally

Attainable goals to measure

HR Frame

Maslow’s Hierarchy of needs

Basic, Social Belonging, Self-Actualization

Employees need to reach higher level

More educational conflicts