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Page 1: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or
Page 2: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or
Page 3: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or
Page 4: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or
Page 5: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or

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Page 6: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or

On the 19th day of February 2007, Senate

Bill no. 2589 and House Bill no.3776 passed before the Congress during its 13th session.

(Feb.8 and 20 to be more accurate)

On June 2, 2007 it was signed into law by the president GMA

Page 7: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or

The IRR of RA 9485 took effect on Sept 5, 2008 via MC 12 issued by the CSC.

As of today, most LGU’s are in the process of integrating and implementing the Act.

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Page 8: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or

Article II, Sec 27 of the 1987 Constitutionstates that:

“the State shall maintain honesty and integrity in the public service and shall take positive and effective measures against graft and corruption.”

Page 9: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or

The Act was passed in response to the urgent need to establish an effective system that will eliminate bureaucratic red tape, avert graft and corrupt

practices and improve efficiency of delivering government frontline services.

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Page 10: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or

“It is hereby declared the policy of the State to promote integrity, accountability, proper management of public affairs and public property as well as to establish effective practices aimed at the prevention of graft and corruption in government. Towards this end, the State shall maintain honesty and responsibility among its public officials and employees, and shall take appropriate measures to promote transparency in each agency with regard to the manner of transacting with the public, which shall encompass a program

Page 11: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or

for the adoption of simplified procedures that will reduce red tape and expedite transactions in government.”

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Page 12: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or

All government offices and agencies

Including local government units

Government-owned or-controlled corporations that provide FRONTLINE SERVICES

Excludes those performing judicial, quasi-judicial and legislative functions

Page 13: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or

– but the frontline services of these agencies are deemed included

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Page 14: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or

The head of office shall prescribe the rules on the proper authority to sign in the absence of the regular signatory, as follows:

If there is only one official next-in-rank, he/she shall automatically be the signatory

If there are 2 or more NIR, the appropriate office order shall prescribe the order of priority

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If there is no official NIR present and available, the head of the department, office or agency shall designate an OIC from among those next lower in rank in the same organizational unit 8

“Action” - refers to the

written approval or

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disapproval made by a

govt office or agency on

Page 17: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or

the application or request

Required preparation of a Citizen’s Chart r

submitted by a client for

processing (Sec. 4d, RA

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Distinguished “Simple” and “Complex”

Transactions9485)

SIMPLECriminalizesTRANSACTIONSFixing – 5 days Requests or applications which only require

Limits number of signatories to Five (5) ministerial actions

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ThoseAgencythatperformancepresentonlytoinconsequentialbescrutinizedthroughissuesfortheresolutionReportCardby aSurveypublic official or employee

Grant of Immunity

COMPLEX TRANSACTIONS – 10 days

Requests or applications which necessitate the

use of discretion in the resolution of

complicated issues9

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Acceptance of Applications and Requests

All employees shall accept written applications/ requests submitted by clients

Responsible employee shall acknowledge receipt of application/request

Receiving employee shall perform a preliminary assessment of the request and

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determine the sufficiency of submitted requirements for a request/application

All applications/requests shall be acted upon within the period prescribed under the Citizen’s Charter -- five (5) days for simple transactions and ten (10) days for complex transactions

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No application or request shall be returned to the client without appropriate action

In case an application or request is disapproved, the officer or employee who rendered the decision shall send a formal notice to the client within five (5) working days from the receipt of the request/application, stating the reason for the disapproval and a list of specific

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requirement/s which the client failed to submit

Any denial of request for access to government service shall be fully explained in writing

Limitation on signatories – up to five (5) 11

Page 24: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or

(Sec. 5, Rule VI,

Frontline service even during lunch break and after regular working hours;

Wearing of official identification card when transacting with public;

Establishment of public assistance/complaints desk.

Page 25: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or

To be manned by an officer/employee

knowledgeable on frontline services – to be available

for consultation and advice at all timesIRR);

The desk shall be attended to even during breaktime;

Institute hotline numbers, SMS, ICT, one-stop shops or

walk-in service counters, other mechanisms 12

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Failure to act on an application/request for renewal of a license, permit or authority subject for renewal within the prescribed period shall automatically extend license until a resolution is rendered on the application

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No automatic extension or renewal shall apply when the permit, license or authority covers activities which pose danger to public health, public safety, public morals or to public policy including, but not limited to, natural resource extraction activities13

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The CSC and the Office of the Ombudsman shall promulgate a Values Orientation Program which shall include anti-red tape

“Irrelevant Requirements” –

Any document or performance of an act not directly material to the resolution of the issues raised in the request or

needed in the application submitted by the client

Grave

Offenses

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Refusal to accept

1st Offense: 30 days applications/requestssuspensionand

Failure to actmandatoryon

application/requestsattendanceinValues Offense:Orientation3months Program

Failure to attend to clients suspension

Failure to render frontline services

Offense: Dismissal

Failure to give the client a written and perpetual

notice of disapproval

disqualification

Imposition of additional irrelevant requirements other than those

listed in the first notice

1st Offense:

Dismissal andperpetual Fixing and/or collusion with fixers

disqualification

in consideration of economic and/or gain or advantage

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Page 30: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or

In addition to the liability for grave offenses, fixers shall suffer the penalty of:Imprisonment not exceeding six (6) years or

Fine of P20,000 to P200,000 or

Both

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FIXERS [Section 4 (g), R.A. No. 9485]

Refers to any individual whether or not officially involved in the operation of a government office or agency who has access to people working therein, and whether or not in collusion with them, facilitates speedy completion of transactions for pecuniary

gain or any other advantage or consideration 15

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Non-Presidential Appointees

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Presidential Appointees

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Any public official/employee or person having been charged with another under the Act and who voluntarily gives information pertaining to an investigation or who willingly testifies therefor, shall be exempt from prosecution in the case/s where his/her information and testimony are given

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The discharge of co-respondent/accused to be a witness may be granted and directed by the investigating body or court upon the application or petition of any of the respondent/accused-informant and before the termination of the

investigation 17

Page 37: Web viewCOMPLEX TRANSACTIONS ... Institute hotline numbers, SMS, ... Refers to any individual whether or not officially involved in the operation of a government office or

Published in the Official Gazette on 22 October 2007

The IRR was published in the Philippine Star on 21 August 2008 and took effect on 05 September 2008

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