benefits of consumer financing program attach... · 2015-05-27 · benefits of consumer financing...
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Benefits of Consumer Financing ProgramDEALER/CONTRACTOR BENEFITS:
Easy Application Process through the Comenity Business Center (CBC) Portal
Generous Credit Limits to Help Increase Customer Buying Power
Dealer/Contractor Customized Finance Program - Choose from up to 14 Financing Options
Comprehensive Webinar Training and On-Going Dealer/Contractor Support
Instant Application Processing
ACCOUNTHOLDER BENEFITS:
Convenient No Interest Plans if paid in full within 6, 12, 18 or 24 Months
Affordable Equal Payments for 24, 36, 48 or 60 Months
Easy & Secure Online Account Management
Best in Class Customer Care
3 QUICK & EASY WAYS TO APPLY:
Comenity Business Center (see page 6)
Online: Account Center at comenity.net/kohlergenerators/
Smartphone: Text “Kohler” to 97788
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©2015 ADS Alliance DataConfidential - For Dealer/Contractor Use Only
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About Kohler Generators Consumer Financing:
• This revolving credit account is offered by Comenity Capital Bank to Kohler Generators Credit Account customers as a value-added service that can help you compete and close more sales. Comenity Capital Bank will handle all banking and Customer Care related to the consumer’s credit account.
• Kohler Generator Dealer/Contractors apply to Comenity Capital Bank for approval into the program. Standard banking credit procedures will be applied and Kohler Generators will not have control over the approval process.
• Dealer/Contractors pay a fee to Comenity Capital Bank each time promotional financing is used by one of their homeowners. Merchant Discount Fees will be deducted from the payment the Dealer/Contractor receives from Comenity Capital Bank at job completion.
• In offering this credit account issued by Comenity Capital Bank, Kohler Generators’ expectation is that financing will be used to purchase products from us whenever possible. Products we do not sell, such as concrete, can be included in the financing as well.
©2015 ADS Alliance DataConfidential - For Dealer/Contractor Use Only
Enrolling in the Kohler GeneratorsConsumer Financing Program is as Easy as 1-2-3!
*After enrollment forms are submitted and approved , it takes approximately 15 business days for the Bank to set-up the Dealer/Contractor
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Submit completed Dealer/Contractor Enrollment forms to [email protected]*
Complete mandatory training webinar on the financing program. You will be contacted to schedule training after enrollment has been approved.
Receive a start-up marketing kit and Quick Reference Guides to train company associates.
Step1
Step2
Step3
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Dealer/Contractor Enrollment Process
Dealer/Contractor enrollment process takes up to 15 business days following submission
Dealer/Contractor Enrollment Agreement must be filled out entirely to ensure timely processing:
• Include Social Security Number• Must be signed by the Dealer/Contractor/Owner or Officer• Ensure accuracy of Bank Account & Routing Numbers
Alliance Data (ADS) is the exclusive consumer financing service provider for Kohler Generators Credit Account
Dealer/ContractorEnrollment
Days 1-3
Days 4-14
Day 15
Application Submission
Download Enrollment Agreement http://www.kohlergenerators.com/rebate/Kohler_Generator_Dealer_Registration_Agreement.pdf
Once logged in Click on Kohler Generators Financing link.
Complete: • Enrollment Application• Company Location(s) (page 19) • Promo Plans (page 20)
E-mail Completed [email protected]
Dealer/Contractor Set Up
Company Location(s)loaded onto CBC Portal &ADS Database
Username and Logins Established for CBC Portal and Online Supply Website
Dealer/Contractor is Trainedon Program and Processvia Webinar
Application Brochures Ordered by ADS for Delivery to Dealer/Contractor
Start up Marketing Kitmailed to Dealer/Contractor
Underwriting
Application isReviewed by Bank
Approved:Dealer/Contractor isNotified by Email
Declined:Dealer/Contractor isNotified by Mail
Dealer/Contractor Notification
Dealer/Contractor Receives Notice via Email:
• CBC URL & Login
• Quick Reference Guide
• Bank Operating Procedures
• Dispute Process Letter
• Supply Order Information
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*NO INTEREST MINIMUM PAYMENT PLANNo interest if paid in full within 6, 12, 18 or 24 months. Interest will be charged to the Customer’s account at the variable APR of 27.99% from the purchase date if the purchase balance is not paid in full within the promotional period or if payment is late. Minimum monthly payments are required for this plan during the promotional period.
**LOW APR EQUAL PAYMENT PLAN7.99% APR if paid in full within 24 or 48 month plans. 6.99% APR if paid in f ull within 36 month plan. 9.99% APR if paid in full within 60 month plan. If the balance is not paid in full in 24, 36, 48 or 60 months interest will be imposed from the end of the promotional period at the standard, variable APR of 27.99%, based on the Prime Rate. Minimum monthly payments for this plan during the promotional period will be greater than the amount of the purchase including the calculated finance charges that will be assessed from the date of purchase through the end of the promotional period, divided by the number of months in the promotional period, (rounded up to the nearest $1); or $5.
Merchant Discount Fee (MDF) as of 3/2015. These rates may change at any time.
Standard Payment Plan No Interest Plan* Low APR Equal Pay**
Revolving 6-Months 12-Months 18-Months 24-Months 24-Months 36-Months 48-Months 60-Months Plan Code 1 406 412 418 424 726 738 749 761
Merchant 1.00% 2.95% 4.95% 7.50% 10.75% 2.74% 4.87% 4.84% 2.49% Discount Fee
APR 27.99% 7.99% 6.99% 7.99% 9.99% Variable
Credit Account Plan Options
No Interest ifpaid in full within
6-months
No Interest ifpaid in full within
12-months
No Interest ifpaid in full within
18-months
No Interest ifpaid in full within
24-months During PromotionalPeriod
During PromotionalPeriod
During PromotionalPeriod
During PromotionalPeriod
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©2015 ADS Alliance DataConfidential - For Dealer/Contractor Use Only
Comenity Business Center (CBC)
Comenity Business CenterCBC is a secure and convenient interactive portal that gives your business the ability to:
• Process Applications for Credit Accounts
• Process Sales and Track Settlement
• Generate Daily and Monthly Reports
How to Access CBCAccessibleOn PC’s with internet, including tablets(excludes Macs - Apple computers)
Web Browsers
Supported on all web browsers up to thecurrent version i.e. Firefox, Google Chrome, Internet Explorer
CBC Linkhttps://www.comenitybusinesscenter.com/kohlergenerators/public/Login.xhtml
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©2015 ADS Alliance DataConfidential - For Dealer/Contractor Use Only
Set-up additionalassociates & modify
company information
Central hubwithin CBC
Process a new transactionor refund and look up acustomer by using eithertheir account number orsocial security # and zip
Calculates estimatedmonthly paymentsfor customers
Step by stepdirections
4 different reports:• Application tracking• Bank reconciliation• Credit available• Sales
Kohler Generators Consumer Financing Cycle
Enrollment Process:Dealer/Contractor Underwriting
CBC Set-upWebinar Training
Methods to Apply:Contractor’s CBC PortalAccount Center WebsiteSmartphone Application
Dealer/ContractorEnrollment
HomeownerApplication
Credit Account issued by Comenity Capital Bank
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Processing a Sale:Sales Receipt
Notice of CancellationCertificate of Satisfaction
Submit Sale into CBC Portal
Settlement:Fund Dealer/Contractor
Charge Homeowner
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Resources & Contacts
Department Dealer/Contractor Inquiries Contact
Dealer/Contractor Application Processing Help 1-844-271-2523Care Center Promotional Plans Press 1 for Dealer/Contractors, then Credit Limit Increase Press 1 for New Accounts Account # Look-Up Press 2 for Authorizations Verify Account Info
CBC Help Desk Questions on CBC System 1-844-271-2523 Press 1 for Dealer/Contractor then Press 3 for CBC Help Desk
De
ale
r/C
ontr
acto
rU
se
Only
Department Accountholder Inquiries Contact
Customer Customer Questions 1-844-271-2522Care Center Credit Limit Increases 1-888-819-1918 TDD/TTY Change Address Close Account
Online Apply Online comenity.net/kohlergenerators/Account Center View Statements Change Address Manage Payments
Acco
unth
old
er
Use
Only
©2015 ADS Alliance DataConfidential - For Dealer/Contractor Use Only