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Bending the Knowledge Curve with IBM Watson Stephen Gold, IBM Watson Solutions
© 2012 International Business Machines Corporation 2
Data is rapidly becoming the foundation for a smarter planet
Watson
© 2012 International Business Machines Corporation 3
Organizations are “dying of thirst in a sea of data”
1 in 2 business leaders
don’t have access to data they need
83% of CIOs cited BI and analytics as part of their visionary plan
2.2X more likely that top
performers use business analytics
80% of the world’s data today is unstructured
90% of the world’s
data was created in the last two
years
20% amount of data
traditional systems leverage
today
© 2012 International Business Machines Corporation 4
Big Data: This is Just the Beginning
2010
Volu
me
in E
xaby
tes
9000
8000
7000
6000
5000
4000
3000
2015
Percentage of uncertain data
Percent of uncertain data
100
80
60
40
20
0
You are here
Sensors & Devices
VoIP
Enterprise Data
Social Media
Source: IBM Global Technology Outlook - 2012
© 2012 International Business Machines Corporation 5
Brief timeline of IBM Watson
R&D
Demonstration
Commercialization
Cross-industry Applications
IBM Research Project (2006 – )
Jeopardy! Grand
Challenge (Feb 2011)
Watson for
Healthcare (Aug 2011 –)
Watson Industry Solutions (2012 – )
Watson for Financial
Services (Mar 2012 – )
Expansion
© 2012 International Business Machines Corporation 6
Watson can read these medical records in six seconds!
© 2012 International Business Machines Corporation 7
Understands natural language and human communication
Adapts and learns from user selections and responses
Generates and evaluates evidence-based hypothesis
…built on a massively parallel architecture
IBM Watson combines transformational technologies
1
2
3
© 2012 International Business Machines Corporation 8
Person Organization
L. Gerstner IBM
J. Welch GE
W. Gates Microsoft
“If leadership is an art then surely Jack Welch
has proved himself a master painter during
his tenure at GE.”
Welch ran this?
Noses that run and feet that smell? How can a house burn up as it burns down? Does CPD represent a complex comorbidity of lung cancer? What mix of zero-coupon, non-callable, A+ munis fit my risk tolerance?
Why is it so hard for computers to understand us?
© 2012 International Business Machines Corporation 9
© 2012 International Business Machines Corporation 10
These dynamics are ushering in a new era of computing
1900 1950 2011
© 2012 International Business Machines Corporation 11
Watson in Healthcare: The Art of the Possible
© 2012 International Business Machines Corporation 12
“Medicine has become too complex. Only about 20% of the knowledge clinicians use today is evidence-based.”
Steven Shapiro Chief Medical & Scientific Officer
University Pittsburgh Medical Center
Healthcare presents some formidable challenges
© 2013 IBM 13 @sgold1b
Re-imagining Medicine In 2020 Watson will change the way Medicine is:
RESEARCHED •MD Anderson’s Moon Shot program
PRACTICED •Memorial Sloan-Kettering, Community Cancer Care Centers
TAUGHT •Students learning from and “teaching” Watson at the Cleveland Clinic
© 2013 IBM 14 @manojsaxena
Baby boomers retire daily
Active Facebook, Twitter, and YouTube accounts
% top performers integrating analytics for
better insights
Mobile devices world-wide; 1B+ of them smartphones
What’s next for Watson?
“You don’t know me” Intolerance of mass-market, impersonalized approaches
“It’s too hard” Need the right information in the
right place at the right time
“You’re not connecting with me” Social / mobile replacing PC/web for quick, easy answers but 75% of self-service fails
© 2012 International Business Machines Corporation 15
IBM Watson is also positioned to transform client engagement
© 2012 International Business Machines Corporation 16
The opportunities for transformation are nearly endless
© 2012 International Business Machines Corporation 17
© 2012 International Business Machines Corporation 18
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