benchmarking report and insights for australian accounting …
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BENCHMARKING REPORT AND INSIGHTS FOR AUSTRALIAN ACCOUNTING FIRMS
The Good, the Bad & the Uglyof the Australian Accounting Profession®
16
InsightsModern Technology
74% 73%
Where is your firm’s current server infrastructure (servers) hosted?
2016 2014Inte
rnal
ly o
n yo
ur f
irm’s
pre
mis
es
18% 19%2016 2014Ex
tern
ally
by
a sp
ecia
list
prov
ider
8% 8%2016 2014N
/A: D
o no
t ha
ve s
erve
r in
fras
truc
ture
When will yoube moving to an externally ‘hosted’server infrastructure?
21% 6%2016 2014
01} SERVER LOCATION
2014>2016No change
02} EXTERNALLY HOSTED SERVER
2014>2016Increase in firms wanting hosted server in next 12 months
No
plan
s to
hav
e se
rver
ho
sted
ext
erna
lly
With
in t
he n
ext
3 ye
ars
With
in t
he n
ext
12 m
onth
s
24% 25%2016 2014
55% 66%2016 2014
2 GBU INSIGHTS 15
62% 59%2016 2014
No plans to become fully software as a service firm
Within the next 3 years
Within the next 12 months
Is your firm usingany cloud
(i.e. softwareas service)
applications forany of the following
for internal firm purposes?
When will you be removing your server infrastructure and becoming a fully ‘Software as a Service’ (SaaS) company?
03} REMOVING SERVER COMPLETELY TO SaaS
2014>2016Minor increase to SaaS
24% 24%2016 2014
15% 11%2016 2014
04} INTERNAL CLOUD USE
CRM Function
20% 12%Superannuation32% 21%
Oth
er3%
9%
Backing up firm
and client data
28% 27%
Document
and email
managem
ent
20% 11%
Prac
tice
man
agem
ent
func
tion
25%
15%
Accounting (the
accounts for
your firm itself)53% 45%
N/A - Do not
use these kinds
of applications
23% 30%
2014>2016Increase in
accounting firms embracing online
GBU INSIGHTS 15 3
Which practice management software does your firm use?
Does your firm utilise an email management software program?
05} PRACTICE MANAGEMENT SOFTWARE
2014>2016Xero is a big mover followed by Handisoft
06} EMAIL MANAGEMENT SOFTWARE
2014>2016Significant increase in email control and management
Xero
Practice Manager
20% 9%APS10% 17%
MYO
B37
% 4
3%
Handisoft
22% 18%
CCH iFirm
4% 6% N
one
2% 2
%
Reckon Elite2% 2%Other
3% 3%
@
84% 60%2016 2014
YESOur document management system
NOStaff keep emails in Outlook
YESAnother software system
11% 28%2016 2014
5% 6%2016 2014
OTHER 2% 6%2016 2014
AT R
ISK
4 GBU INSIGHTS 15
2016 2014
28% 23%HowNow On-premise (by Business Fitness)
20% 29%MYOB
17% 15%Not applicable – rely on Windows Explorer (or similar)
14% 12%Handisoft
3% 4%CCH iFirm
3% -%DropBox
3% -%Google Drive
3% 1%APS – Virtual Cabinet
2% -%Box
2% -%HowNow Online (by Business Fitness)
2% 4%Interwoven, Filesite or Desksite
2% 2%Sharepoint
2% -%Suite Files
1% 4%APS
1% 1%CCH ProSystem
1% 1%Redmap
Which document management software does your firm use?
07} DOCUMENT MANAGEMENT SOFTWARE
2014>2016Increase for HowNow On-premise and online providers, Drop for MYOB and APS
Which client portal software does your firm use?
08} CLIENT PORTAL SOFTWARE
HowNow Portal
13% 4%MYOB Portal
16% -%N/A
34% 39%DropBox
12% 20%Other
10% 10%
CCH Portal
9% 13%Nimbus
4% 5%Box
2% 2%Portal by BGL
0% 3%
2014>2016HowNow and MYOB strong. DropBox and CCH in decline.
GBU INSIGHTS 15 5
Which SMSF software does your firm use?
Which provider is your firm currently using for electronic accounting workpapers?
09} SMSF SOFTWARE
2014>2016Class Super beginning to catch BGL
10} ELECTRONIC WORKPAPER PROVIDER
2014>2016Majority of firms still using in-house workpapers followed closely by HowNow
6 GBU INSIGHTS 15
2016 2014
33% 37%Use our own in-house workpapers
27% 28%Business Fitness workpapers (HowNow)
11% 14%MYOB Workpapers
10% 5%Do not use electronic workpapers
9% 5%Xero workpapers (Spotlight)
3% 4%Change GPS
3% 4%Other
2% 5%APS Workpaper Management
2% 4%KnowledgeShop
2016 2014
1% 3%CCH Engagement workpapers
Which of the following
technologies is your firm planning to
implement/change in the next 12 months?
What General Ledger software does your firm use to generate Statutory Reports and Notes to the Accounts?
12} GENERAL LEDGER SOFTWARE
11} FUTURE TECHNOLOGY INVESTMENT
Client Portal
41% 34%Integrated
Workpapers23% 28%
Gen
eral
Led
ger
16%
-%
Document
Managem
ent
Software
26% 19%
Workflow
Managem
ent
Software
11% 19%
Prac
tice
Man
agem
ent
Softw
are
15%
17%
Other3% -%None of th
e
above
30% 34%
2014>2016Portal still most popular with an increase in DM
GBU INSIGHTS 15 7
HandiLedger
23%MYOB MAS
20%
XPA by Reckon APS
12%
Other
4%
XERO
20%MYOBAccounts
10%
CCHiFirm
2%
Client’sLedger
2%
Reportance
1%MYOBAO GL
6%
The Good, the Bad & the Uglyof the Australian Accounting Profession®
16
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InsightsModern Technology