Page 1 of 2

Ben PattersonPhone: 734.476.8793

BJPatterson14@gmail.comwww.linkedin.com/pub/benjamin-patterson/81/909/469/

Objective_____________________________________________________________________ To secure a challenging internship or co-op position that will complement my coursework and provide the opportunity to learn, engage and contribute in the field of business.

Professional, tactful and driven worker Focused on action, reflection and self-improvement. Strong communication, critical thinking, and problem solving skills. Skilled in face-to-

face interaction with customers and clients.

Education_____________________________________________________________________Albion College Fall 2010-Spring 2011

Attended based on athletic scholarship for soccer. Ultimately, school was not a match academically or socially.

Washtenaw Community College 2012 Acquired Associates Degree in Business Dean’s List (Fall and Spring Semesters 2012)

B.B.A., Western Michigan University Fall 2013-Present Major: Economics

Work Experience____________________________________________________________

Thomson Reuters Tax & Accounting Division-Intern Dec. 2014 – Present Worked 45-60 hours a week through the Tax Season with UltraTax 2010-2014 software. Supported UT 1040 Federal, UT 1040 State, ELF, and CS Connect. Learned how to troubleshoot and navigate a new software product in under a month.

Camis Inc., Ann Arbor, MI Reservation Agent Summer 2013

Worked 25-35 hours a week as a Reservation Agent for an already established but growing company.

Helped customers make reservations, handled credit card information, kept electronic records of revenue and completed transactions.

Answered customer’s questions and concerns. Learned what being part of a successful business entailed.

Was the first trainee to complete a call and process the transaction correctly in my group.

Page 2 of 2

Transferable Skills_____________________________________________________________

Social Media: Experience with using Facebook for 10 years. 3 years of experience with Twitter and have knowledge of the use of: @ names, hash

tags, profile creation. 2 years experience with Instagram. Knowledge of: Profile creation, posting videos and

pictures, use of hash tags, effective headings.eBay

Learned new system and honed marketing skills. Kept good customer relationships, maintaining a 99% Seller Rating Acquired knowledge of buyer preferences and applied that knowledge with selling

technique

Customer Service: Highly articulate and responsive, in command of appropriate gestures, posture, tone, presentation, professionalism.

Computer Skills: Fluent with: SAP, Microsoft software (Office, Word, Excel, PowerPoint, Outlook), Google software (Drive, Docs, Sheets, Forms, Slides, Sites)

Quick learner of new software and operations.

Achievements and Hobbies______________________________________________________ Spent 10+ years playing premier-level club soccer. Won 2010 State Championship and

was named MVP. Played Soccer for Albion College the following year. Scholar Athlete Award (Huron High School- 2009, 2010) Recreation: golfing, fishing and canoeing

Relevant Coursework________________________________________________________ Business Communications • Business Statistics Micro Economics I & II • Macro Economics I & II Accounting I & II • Computer Integration Systems Psychology • Calculus