belgrade 13-14 december 2013 with support from the european union progress programme
TRANSCRIPT
European vision for development and implementation of
the national network
Belgrade13-14 December 2013
www.easpd.eu
With support from the European Union Progress Programme.
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1. Key dimensions of Networking
2. Stakeholder cooperation: a strategic choice
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1.1 Conceptual dimension-Values and Principles
1.2 Structural dimension-Formal agreements & transparent structure
1.3 Operational dimension-Tangible outcomes and results
1.4 The way forward
1. Key Dimensions of Networking
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Do’s & Don’tsBeing absentMaking differences explicitHop Skip Jump: exploring, elaborating,
concluding“United in Diversity”Adopting the culture
1.1 Conceptual dimension
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Do’s & Don’tsBeing thereSecuring consensusKeeping rhythm and directionNeed is the mother of inventionStarting separately…
1.2 Structural dimension
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Do’s & Don’tsMandate!Words motivate, examples activateRecognising and ignoring territoriesFollowing the procedure
1.3 Operational dimension
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Indirect steering and influencingFlexibilityCelebrating successBuilding identity
Networking = the art of managing the paradoxLosing time = winning timeLots of efforts = few resultsThe more formal … the more dependent on individuals
1.4 The way forward
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2. Stakeholder cooperation: a strategic choice
We live and work in a complex society:Different actors Different interestsDifferent partiesDifferent opinions
Effective and successful implementation of policies is needed → win-win situation
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2.1 Stakeholder’s concept
A stakeholder approach is about creating tools and instruments to organise the communication between all parties involved
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2.2 Actions when developing a stakeholder approach
1. Identify all stakeholders: who are the persons / bodies / authorities / networks / services / structures involved?Example related to the disability sector: people in need, service users staff authorities at all levels researchers service providers community, local actors (church, sports club,
neighbourhood) parents, family members
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2.2 Actions when developing a stakeholder approach
2. Identify different roles and responsibilities during the different phases of policy development:AdvocacyService provisionResearchGeneral interest…
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2.2 Actions when developing a stakeholder approach
3. Stakeholder roles & responsibilities during # phases
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2.2 Actions when developing a stakeholder approach
4. Stakeholder management: bring into balance the different perspectives of the different stakeholders Map the expectations of the various stakeholders (aims &
objectives) Select a dialogue technique (letters, telephone contact, hearing,
structural contact, …) Organise feedback: do people agree with what you identified as
needs and the dialogue method? Implementation of outcomes (of the dialogue and feedback);
Weight of the input, value of the opinion / advice / decision / co-decision of a stakeholder
Develop indicators to measure in what way the outcomes were implemented
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2.3 Instruments for stakeholder cooperation
1. Sectoral agreements2. Service level agreements (SLA)3. Contracts and protocols4. Integration in Quality Assurance Systems
(QAS)5. Integration in governance approach
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CONCLUSION:
Good governance = Internal and external challenges
