being successful in a post-pandemic world · 2021. 8. 22. · most successful quite successful...
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July 2020© Copyright Fosway Group Limited. All Rights Reserved.
Digital Learning:Being Successful in a Post-Pandemic World
David Wilson, CEO / [email protected] / @dwil23 @fosway_
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July 2020© Copyright Fosway Group Limited. All Rights Reserved.
Europe’s #1 HR Industry Analyst
Founded 1996
In-depth corporate research on
Next Gen HR, Talent and Learning
Analyst & advisory services to
European & International HQ
multi-nationals and corporates
Independent vendor research
and EMEA market commentary
Make better HR buying decisions faster
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5%
68%
25%
2%
2019
Completed In progress
Planning Not applicable
15%
76%
9%
0%
2020
4%
23%
69%
4%
2018
Where are you in your journey with theDigital Transformation of Learning?
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COVID-19: Impact on L&D
Fosway Researchhttps://www.fosway.com/research/next-gen-learning/covid19-research/_
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July 2020© Copyright Fosway Group Limited. All Rights Reserved.
94%of L&D professionals have reported
having to change their L&D strategy
in response to the COVID-19
pandemic.
With 2 in 3 making significantchanges to what they do and how
they do it.
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July 2020© Copyright Fosway Group Limited. All Rights Reserved.
Coping with the impact isn’t easy
Only 1 in4 found it easy to cope with the
changes to their L&D operations
as a result of the pandemic.
42% found it difficult coping
with the impact on their
L&D operation
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July 2020© Copyright Fosway Group Limited. All Rights Reserved.
A Major Swing to Digital Learning
Spend on Digital Learning is the
most resilient of all L&D
expenditures. All areas of Digital
Learning have been more likey to
increase than decrease, led by
digital learning content, except
for external digital consultants,
which showed a marginal decline.
-50% -25% 0% 25% 50%
Internal Trainers & Events
External Trainers & Events
Learning Designers
Learning Analytics
L&D Administrators
Digital Learning Content
Digital Learning Platforms
Digital Learning Services
Internal Digital Learning Team
External Digital Learning Team
% of organisation’s increasing / decreasing their L&D expenditure
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July 2020© Copyright Fosway Group Limited. All Rights Reserved.
Higher demand
for digital
learning82%No
change14%
Lower demand
for digital
learning4%
Demand for
Digital Learning from
Senior Stakeholders has
increased
71% have experienced
an increased demand for
Digital Learning from
End Users
82%
Higher demand
for digital learning
71%
No change27%
Lower demand for
digital learning
2%
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July 2020© Copyright Fosway Group Limited. All Rights Reserved.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
LearningRecord Store
(LRS)
Next GenLearning
Environment(NGLE)
MOOCs LearningExperiencePlatform
(LXP)
Onlinediagnostics &assessments
Analytics &dashboards
Contentauthoring
solutions orlearningcontent
management
LearningManagementSystem (LMS)
Social orcollaborative
learningsystems
Virtualclassrooms
What learning platforms / solutions are being used?
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July 2020© Copyright Fosway Group Limited. All Rights Reserved.
have implemented a ‘NEW’ digital
learning solution or expanded their
number of licenses
10% have rushed through a digital
learning procurement in response to
the pandemic
21%
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July 2020© Copyright Fosway Group Limited. All Rights Reserved.
59%thought their
organisation’s
adoption of
digital learning
was immature
Those with immature digital
learning adoption are 3Xmore likely to have found
coping with the
pandemic difficult,
compared to those with a
mature approach to digital
learning.
Digital learning maturity matters
Those with a mature
digital learning approach
are twice as likely to
have found coping with the
impact of the pandemic
easy.
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July 2020© Copyright Fosway Group Limited. All Rights Reserved.
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Augmented reality content
MOOCs
Virtual reality content
Business systems simulations
Off-the-shelf courses
Gamified content and badges
Performance support materials
Microlearning
Bespoke e-learning content
Blended learning
Mobile learning
Curated content
Video content
Most successful Quite successful Quite unsuccessful Least successful N/A
What types of learning content have been most successful
in supporting your organisation during the pandemic?
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July 2020© Copyright Fosway Group Limited. All Rights Reserved.
48%
Learning
Experience
Platform
53%
Virtual
Classroom
36%
Collaborative
Learning
29%
LMS
MOST SUCCESSFUL in supporting organisations
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July 2020© Copyright Fosway Group Limited. All Rights Reserved.
Where Next?
We are not going back …
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July 2020© Copyright Fosway Group Limited. All Rights Reserved.
Yes29%
No65%
Don't know6%
Do you think your current learning platforms are fit for the modern workforce?
2020Yes34%
No50%
Don't know16%
2019
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FOCUS ON WHAT IMPACT YOU MAKE = 3 LAYER VALUE MODEL*
* Fosway Group Model for structuring the core business case for HR Technology/Innovation investment
Systems & IT Operations
Functional Operations & Process
Business Impact1
2
3
€
Tangible
KPIs
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Know your context and audience!
IMPACT
NOW
Operational
Performance
Performance
Management
LearningSocial
Performance
Management
License to
Operate
Bite Sized
Learning
Performance
Support
Performance
Optimisation
\
Strategic
Talent
Development
FUTURE
SUCCESS
Pre-boarding
& Onboarding
Organisation
Design
Competencies
& Capabilities
Job Families
& Job Roles
Career
Development
Recognition
Management
Employer
Brand
Talent
Attraction
& Acquisition
Recruitment
& Selection
Talent
Identification,
Development
& Optimisation
Goal
Management
BEING THE
BEST ME
Personal
Learning
Culture
Problem
Solving
Extension
Belonging
Entertainment
Curiosity &
Serendipity
Mastery
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July 2020© Copyright Fosway Group Limited. All Rights Reserved.
Broadening LEARNING…
Many learning
strategiesMany learning
contextsMany learning
outcomes
The
OLD
World
The NEW
World
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Very important50%
Important42%
Unimportant7%
Not at all important
1%
How important do you believe Learning Experience is to the future success of your L&D operation?
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… but what sort of
“Learning Experience”
are you trying to enable?
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July 2020© Copyright Fosway Group Limited. All Rights Reserved.
of L&D
leaders think it is
now more important to
integrate 'digital
learning' into corporate
collaboration platforms like Microsoft Teams,
Slack, Trello, etc
84%
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LATEST FOSWAY RESEARCH
Latest Researchwww.fosway.com/research/latest-research
Fosway 9-Grid™ Reportswww.fosway.com/9-grid- Learning Systems
- Digital Learning
- Cloud HCM
- Talent Acquisition
- Talent Management
https://www.fosway.com/research/next-gen-learning/covid19-research/
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https://www.fosway.com/9-grid/_
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Make better HR buying decisions faster …
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