behind the scenes of retrospective workshop-goat16-november 21th-2016-hand-out

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BehindscenesofRetrospectives

FacilitatedByJesusMendez

Behindscenesofretrospectives– #GOAT2016

WorkshopSeries:TransformingTeams

AgileCoach,ProfessionalCertifiedScrumMasterandCertifiedProductOwner

AboutMe

Jesus isaninspiringlearnerextremelypassionate abouthelpingLeaderssurviveand

thrive byconnecting themtotheirmostuniqueandauthenticself.

Untangleleaderat

iWeb Technologies“Coachingindividuals,teamsandexecutivestobemoreAgile”

AnOpenspacetechnologyfacilitatorACCC2016East

Teacher(Kanban/Lean)AgileProjectmanagementprogram

Author of thebookFormingAgileTeams:TechniquesforstructuringandgetsustainableAgileTeamshigh-performance

ready

15YearsofITexperience



My Purpose

Sharewhat I’ve learned aboutagileretrospectives inthepast 6years andwalkyou through it bypracticing alltogether.



• Intro(10Mins)• Sectionone(TheWhat):(5Mins)• Sectiontwo (TheWhy):(5Mins)• Sectionthree (TheHow):(60mins)

1. Designing +Preparing2. Runninganagileretrospective3. Documenting +Sharing4. Inspecting +adapting5. Inspect andadapt retrospectives6. Following up

• Outro (10Mins)– AgileRetrospective LiveDemo

PROCESS



Individuals

Teams

Divisions

Organization

Consume+Request

CONTEXT



CONTEXT



Whatanagileretrospectiveis

allabout?



WHAT AN AGILE RETROSPECTIVE IS ALL ABOUT?

What’sthat?“Averyoldritualusedby

humanbeingsasavehicletodiscover,shareandpassalonglearning from

experience,sometimescalled“wisdom”.




What’sthat?Itisanopportunitytopause,reflect,analyze,andthinkcollectivelytolearnanddecidewhatandhowtocontinueimproving




What’sthat?

It’sawaytogetawayfrombadhabits,awaytofaceeachother,asafespacetobuildself-awarenessbypracticing




What’sthat?Theheartofcontinuousimprovementforanyteamwillingtogetoutofthecomfortzone tobuildgreatness



RolesFacilitator Participants(TeamMembers)



THE FACILITATOR ROLE



ALL FACILITATORS BELIEVE



FACILITATORS HOLD THE PROCESS

CONTENT PROCESSWhat HowThetaskThesubjects fordiscussionTheproblems being solvedThedecisions madeTheagendaitemsThegoals

ThemethodsHowrelationsaremaintainedThetools being usedTherules ornorms setThegroupdynamicsTheclimate

YOUCREATETHECONTAINER(PROCESS)

THEYCREATETHECONTENT



THE PARTICIPANTS ROLE



Whatittakestomakeitlast?



WHAT IT TAKES TO MAKE IT LAST?




CONTINUITY




CONTINUITYSHAREDVALUES

SHAREDPROCESS




CONTINUITY

BELIEVERS!




CONTINUITYCAREABOUTPEOPLE’SGROWTH



WhatneedstobecoveredinanAgileretrospective?



WHAT NEEDS TO BE COVERED IN AN AGILE RETROSPECTIVE?

UNDERSTANDWHATHAPPENEDINTHEPAST

LEARNABOUTIT

TOIMPROVEINTHEFUTURE

BYTRYINGSOMETHING

Whatworked?

Whatdidn’twork?

Whatwouldwedodifferentlynexttimetohelpusimprove?

PROCESSIMPROVED

FEELINGSANDHOPETOGETOUTOFTHEMEETING

PURPOSE&FOCUS

FACTS



DESIGNING+

PREPARING



Goal- Understand inwhich teamdevelopment stagetheteamis in.

- Gather informationabouttheteam,previousiterations,project,product,anddevelopment issues,etc.

DESIGNING



Tools

- TeamDevelopment Stageassessment- Oneononeinterviews(Fav)- Groupinterviews- Directobservation(Fav)- Surveys

DESIGNING



TeamDevelopment Stages

DESIGNING

Thehoneymoon

Iknowwho Iam so ….ARRRR

We haveacommon purpose,we need some rules towork better

Theold couple

It’s timetoletit go



Goal

- Create aproposed agendafortheteam’s retrospective.- What’s thepurpose oftheretrospective?- What’s thefocusofthemeeting,ifthere is one?

PREPARING



Tools- TeamDevelopment Stageassessment results- Informationpreviously gathered abouttheteam(Interviews,DirectObservation,Feedback)

- Iteration Retrospective AgendaTemplate- Get bydownloading/buying my workbook – Forming AgileTeams

PREPARING



RUNNINGANAGILE

RETROSPECTIVE



Goal

- Make themost efficientmeetingpossible.- Helptheteamwith creating aplantotake actionsthatwould helptheteamimprove inthefuture,oneactionatatime.

RUNNING AN AGILE RETROSPECTIVE



Tools- UsemoreFacilitationtechniques

1. Starting (SetPurpose,share Process &timeframe)2. During (Checkprocess,pace&timeframe)Recording ideas,

- Usedifferent tools depending ontheTypeofmeeting- Nondecision making/Decision Making

3. Ending (Wrapupconclusions,actions&responsibles)- Create aproposed agenda,based onthe« Phasesofanagileretrospective »@Retromat www.plans-for-retrospectives.com1. Setthestage

– (Team’s performancesatisfactiontemplate – ShowinBook)2. Gather data3. Generate insights4. Decide what todo5. Closeretrospective

– Dismiss proposed agenda(Letit go)

RUNNING AN AGILE RETROSPECTIVE



THE PHASES OF AN AGILE RETROSPECTIVE

Setthegoal;Givepeopletimeto“arrive”andgetintotherightmood

1.Setthestage




Helpeveryoneremember;Createasharedpoolofinformation(everybodyseestheworlddifferently)

2.GatherData




Whydidthingshappenthewaytheydid?;Identifypatterns;Seethebigpicture

3.Generateinsights




Pickafewissues(nomorethan2)toworkonandhelptheteamwithcreatingaconcreteactionplanofhowtheteamwilladdressthem

4.DECIDEWHATTODO




Clarifyfollow-up;Appreciations;Clearend;Howcouldtheretrospectivebeimproved?

5.CLOSERETROSPECTIVE



DOCUMENTING+

SHARING



Goal

- Helptheorganization understanding valueofagileretrospective bysettingwhat is expected from theteaminterms ofcontinuous improvement (Remember this timeisaninvestment,so it should bring some benefits tothecompany)

- Helptheteamidentify howcontinuous improvementactionswill be shared with theorganization

DOCUMENTING AND SHARING



Tools- UsethePhases4&5ofanagileretrospective outcome,asinputtodocumentandshare info

- Decide what todo- Closeretrospective

- Iteration report- Get bydownloading/buyingmyworkbook– FormingAgileTeams

- Checkassumptions with team’s supporting roles(Supervisors,Stakeholders,Other Teammembers,etc)- Could be using oneonones orgroupinterviews

DOCUMENTING AND SHARING



INSPECTING+

ADAPTING



Goal

- Get feedbackfrom participants,other collegues tohelpusimprove our effectiveness andimpactonteamperformanceandcontinuous improvement

INSPECTING AND ADAPTING



Tools- Oneononeinterviewswith teammembers (Fav)- Groupinterviewsattheclosing phaseoftheretrospective

- Surveys (Onlineandanounymous aremy fav ones)- Pairing with another facilitator,toget directfeedbackaboutyour performanceduringretrospectives.(Fav)

INSPECTING AND ADAPTING



FOLLOWINGUP



Goal

- Helpteamstomake their decisions stick(organization),further than theretrospective meetingortheteam.

FOLLOWING UP



Tools- Make actionsvisibleduring theupcoming iteration(Iteration physical board)(Fav)

- UsethePhases4&5ofanagileretrospective- Decide what todo(Inputlist ofactions)- Closeretrospective (Inputandparticipantresponsible)

- Being theprocess shepard andhelping theteamwithremoving impediments atorganizational level

- BeCourageous- Useyour Leadership

- Look/Ask fororganizational support

FOLLOWING UP



References

- Mendez,Jesus.FormingAgileTeamshttp://www.jesusmendez.ca/books/forming_agile_teams- What’saretrospective?http://www.retrospectives.com

- Linders,Ben.What’sanAgileRetrospectiveandWhywouldyoudoit?,http://www.benlinders.com/2013/whats-an-agile-retrospective-and-why-

would-you-do-it- BensIngrid.FacilitatingwithEase,CoreSkillsforfacilitators,teamleaders

andMembers,Managers,ConsultantsandTrainers3rd.Edition.- Linders,Ben&GoncalvesLuis.GettingValueoutofagileretrospectives.

- Cashman,Kevin.ThePausePrinciple:Stepbacktoleadforward.- Baldauf,Corinna.Retromat,PlanforRetrospectives.http://plans-for-

retrospectives.com- Apello,Jürgen,Management3.0.Improvisationcards,https://management30.com/product/improv-cards/



www.jesusmendez.ca/books/forming_agile_teamsByallmeans,youcanreachmeoutat:Twitter:@chuzzeteWebsite:www.jesusmendez.caEmail:[email protected]

Sign up to my mailing list and get a Free copy of myworkbook + more techniques, tools and tips to helpyou improve your teams or contribute by buying yourcopy of the book at

Behindscenesofretrospectives- #GOAT2016


behind the scenes of retrospective workshop-goat16-november 21th-2016-hand-out

Leadership & Management