behavioural targeting

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Behavioural targeting Sanoma BT- behind the scenes Web Analytics Wednesday Helsinki Anders Stenbäck Head of Online Business Development Sanoma News 1 30.03.11 Presentation name / Author enREACH

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Page 1: Behavioural targeting

Behavioural targetingSanoma BT- behind the scenes

Web Analytics Wednesday HelsinkiAnders StenbäckHead of Online Business DevelopmentSanoma News

130.03.11Presentation name / Author

enREACH

Page 2: Behavioural targeting

Building a customized BT solution – why?

230.03.11Presentation name / AuthorSource: http://www.improvedigital.nl

We have better data!

Our onlinereach in Finland 82%,4,15 million Unique Browsers in SanomaRON + Nelonen networkWeek 11 (TNS MarketMetrix)

Page 3: Behavioural targeting

Ad Targeting Architecture Sanoma – Present (January 2011)

Targeting Fusion & Privacy Server

Visitor

Data mining server

SemanticMining Server

Adserver

Behavior collection

Semantic collection

Targeted Ad

EnreachData Mining

Server

Page 4: Behavioural targeting

Ad server

Targeting and Inventory Forecasting

1aSurfing and getting aprofile

1b. SemanticAnalysis andWeb analytics

Data Processing

3a. Data fusion3b. Segmenting

7a

7. Impression

8. Click

5. Segment(s)

6. Booking

7c Ad for Segment

8a Click info

8b Click & Segment info9a Audience Event data

Forecasting and

inventoryManagement

TargetingExecution

2. Data export

7bSegment(s)

Segmentstatistics

4. Targeting Data

9b A

udien

ce E

vent

dat

a

Page 5: Behavioural targeting

Campaign phases

1. Initial targeting 2. Optimization 3. Expansion• based on behavior &

semantic interest profiles

• based on campaign responses & analytical scoring model

• increase size of target audience

Page 6: Behavioural targeting

Technical implementation

Audience data Segments Analysis

1. Specifyaudience

2. Inventory forselected segmentsallocated

3. Visitor comes, an ad selectedaccording to profile

Ad server

Asks if the visitor ’belongs’ to a campaign’s audience

Adaptlogic answerswith selected id Feedback

Optimization

Page 7: Behavioural targeting

Targeting Criteria

• Initial targeting criteria was based on the semantic interest profiles of each person vs. the target profile

• The optimization was based on an analytical scoring model which used– General online behavior– Semantic profile of articles

browsed• Site, section, or context was

not used as a targeting criteria

Page 8: Behavioural targeting

830.03.11Presentation name / Author

http://www.verkkomediamyynti.fi/?id=opt-out

Users can opt-out of behavioral advertising (and editorial targeting) if they want to

Page 9: Behavioural targeting

Nokia N8 launch

Page 10: Behavioural targeting

Campaign Goals & Tools• Primary goal: achieve high performance in directing traffic to

Nokia’s...– Online Store buy the N8 online– Product pages get more info, buy later

• Secondary goal: gain insight into the audiences– What are the characteristics of the audiences responding positively? – Where to find new potential, in addition to the original target groups?

• Tools used:– Semantic keywords/concepts from Sanoma’s news and classified sites

using Leiki’s semantic profiling tools and Adobe Insight– Enreach Data Fusion technology and Adaptlogic Real-time Targeting and

Privacy server

Page 11: Behavioural targeting

Nokia N8 launch: Audience Insight

Confidential

rank Social OviStore WebTV Music NewDevice Camera 1 mobile phones and devicesmobile phones and devicesmobile phones and devicesmobile phones and devicesmobile phones and devices2 telephone wages and employee benefitstelephone stock and equity market & stock exchangetelephone3 crown princess victoria and daniel westl ingmobile technology stock and equity market & stock exchangetelephone iphone telephone4 telecommunications equipmenttelephone mobile technology telecommunications equipmentelectronics & manufacture of computer, electronic and optical products5 smartphone stock and equity market & stock exchangetelecommunications equipmentmobile technology mobile technology mobile technology6 mobile technology telecommunications equipmentnokia operating income (profit/loss)telecommunications equipment7 cruises iphone olli-pekka kallasvuo company informationsmartphone8 touch screen smartphone smartphone nokia apple inc9 electronical devices formula 1 crown princess victoria and daniel westl ingwages and employee benefitswireless technology cross-country skiing

10 iphone crown princess victoria and daniel westlingwages and employee benefitsearnings information touch screen daniel westl ing11 electronics & manufacture of computer, electronic and optical productselectronics & manufacture of computer, electronic and optical productsfinancial markets jarkko nieminen touch screen phone cars (automobiles)12 crown princess victoriatouch screen phone mobile phone manufacturersadministration of financial marketsnokia n813 hostels electronical devices big brother 2010 finlandmobile phone manufacturersmobile phone manufacturerssmartphone14 apple inc wireless technology big brother chief executive offi cer / managing directorelectronical devices jarkko nieminen15 charlie sheen touch screen chief executive offi cer / managing directormen's tennis hardware companies telecommunication16 usabil ity telecommunication daniel westling cross-country skiing technology (general) touch screen17 oasis of the seas volkswagen company informationnet sales s&p500 information technologynokia18 hotels petri (bb 2010) management, administration and leadershipfinancial markets sales vehicles19 nokia elisabet (bb 2010) company leaders smartphone maemo (operating system)doping20 touch screen phone nokia administration of financial marketstechnology (general) telecommunication vappu pimiä21 computing & information technologytechnology (general) telecommunication iphone symbian nokia n822 elisabet (bb 2010) vehicles symbian electronics & manufacture of computer, electronic and optical productscompany informationtechnology (general)23 jere karalahti auto racing drivers jani (bb 2010) telecommunications & electronics (stock market list of Hki)household appliances and consumer electronics24 olli-pekka kallasvuo formula 1 drivers charlie sheen telecommunication pocket pc & PDA sales25 royals cars (automobiles) telecommunications & electronics (stock market list of Hki)hardware companies stock and equity market & stock exchangewireless technology26 sibelius hall motor sports electronical devices accounting, bookkeeping and auditing activities; tax consultancynokia mobile phones skiing27 technology (general) professional poker playersnews anchors financial and other company servicescomputing & information technologyapple inc28 symbian^3 lotto nokia n8 touch screen phone meego touch screen phone29 wireless technology kimi räikkönen operating systems apple inc telecommunications & electronics (stock market l ist of Hki)electronical devices30 telecommunication Weather football (soccer) nokia lotto31 wireless technology tennis display devices32 nokia n8 rally drivers company leadership manufacturing men's tennis33 pocket pc & PDA olli-pekka kallasvuo34 symbian nokia n8 reality tv nokia n8 operating systems taxes35 motor racing apple inc sports events mobile services databases36 display devices touch screen financial markets37 pink (singer) citroën ral ly formula 1 touch screen donation volkswagen38 mysql electronical devices symbian^339 apple inc network operators police investigation

Examples of most common interest categories among those who responded positively:a)Mobile phones,smartphones (iPhone, Nokia)b)Celebrities(Princess Victoria;Big Brother etc.)c)Financial categories(S&P 500, tax planning, wages)d)Sports (Formula 1 & Rally,Ice Hockey, Football)e)Music (Katy Perry, Pink,Lily Allen, Nightwish)

Several other audience metrics were also analysed: •Demographics•Socio-economics•Values, attitudes of life

Page 12: Behavioural targeting

Nokia N8 launch results

Very high click-thru rates

overall

On the average, 208% performance

level over untargeted ads

Results in HS.fi, the online site of the leading newspaper in Finland

Page 13: Behavioural targeting

Nokia N8 – insight on who’s buyingIndex Passion points

+++ 143 % 19) Photography, photo sharing +++ 132 % 12) Gadget and technology buffs

++ 129 % 13) Gamers++ 126 % 3) Automotive enthusiasts ++ 124 % 22) Sports viewers, armchair athletes

+ 116 % 21) Sports participants, active sports people+ 113 % 5) Being financially savvy - 89 % 8) Eco, environment - 89 % 24) Travel enthusiasts - 85 % 20) Science, engineering, like how things work - 84 % 7) Culture, the arts - 84 % 17) Nightlife, going out - 84 % 15) Health, fitness, well being focused - 83 % 9) Entertainment, media, celebrity - 83 % 4) Being active outdoors, in nature

-- 79 % 14) Gardening and outdoor living --- 70 % 18) Parenthood, being a mom/dad

Page 14: Behavioural targeting

Summary of the results

• Very good performance in HS.fi• Several target groups

performed at 1.4% click-thru levels

• Performance level 208% over untargeted test groups

• Valuable new insight into target groups• Also some unexpected interest

categories (e.g. indicators of affluency) were found

• Insight is used both for developing the assets, and for finding new potential

Page 15: Behavioural targeting

From pilot to productFrom pilot to product

Behavioural targeting in Sanoma Behavioural targeting in Sanoma Finnish Display network RON (Run-of-Finnish Display network RON (Run-of-Network) based on Network) based on

Interest profilesInterest profiles SociodemographicsSociodemographics Values and attitudesValues and attitudes

Pricing*Pricing*Parade (980x400 pixParade (980x400 pix) ) 48 – 60 48 – 60 € CPM € CPM Tower (200x400 pix) 20 - 24 € CPM Tower (200x400 pix) 20 - 24 € CPM

* Every campaign should also contain 20 % non-targeted display impressions

Page 16: Behavioural targeting

Targeting based on SociodemographicsTargeting based on Sociodemographics

GenderGender AgeAge

A: Below 16 year oldsA: Below 16 year oldsB: 16–24 year olds B: 16–24 year olds C: 25–34 year olds C: 25–34 year olds D: 35–44 year olds D: 35–44 year olds E: 45–54 year olds E: 45–54 year olds F: 55–64 year olds F: 55–64 year olds G: 65–74 year olds G: 65–74 year olds H: Yli 75 year olds H: Yli 75 year olds

EducationEducationA: Primary SchoolA: Primary SchoolB: Secondary SchoolB: Secondary SchoolC: Vocational trainingC: Vocational trainingD: Academic degree D: Academic degree E. Doctorate or higher E. Doctorate or higher

IncomeIncomeA: Below 13 000 € A: Below 13 000 € B: 13 000–19 999 € B: 13 000–19 999 € C: 20 000–29 999 € C: 20 000–29 999 € D: 30 000–49 999 € D: 30 000–49 999 € E: 50 000–69 999 € E: 50 000–69 999 € F: 70 000–99 999 € F: 70 000–99 999 € G: 100 000 € or moreG: 100 000 € or more

Marital statusMarital statusA: SingleA: SingleB: Married / in RelationshipB: Married / in Relationship

Household sizeHousehold sizeA. No childrenA. No childrenB. 0-5 year old childrenB. 0-5 year old childrenC. 6-12 year old childrenC. 6-12 year old childrenD. 13-18 year old childrenD. 13-18 year old children

Form of livingForm of livingA: UrbanA: UrbanB: RuralB: Rural

Employment Employment statusstatus

A: Full time employmentA: Full time employmentB: Half-time employment B: Half-time employment C: UnemployedC: UnemployedD: StudentD: StudentE: RetiredE: Retired

Page 17: Behavioural targeting

Kohdista kiinnostusalueen mukaan

Aktiiviliikunta Arkkitehtuuri, design & sisustaminen Koti Kulttuuri ja taiteet Lemmikkieläimet Matkailu Moottoriajoneuvot Muoti & kauneus Musiikki Penkkiurheilu Perhe, vanhemmuus Puutarhanhoito Ruoka Talous Terveys, kuntoilu & hyvinvointi Tiede & tekniikka Tyyli & trendit Ulkoilu ja luonto Urakehitys Valokuvaus Viihde, media, julkkikset Vimpaimet ja teknologia Ympäristö ja ekologia Yöelämä ??

1730.03.11

Targeting based on interestsTargeting based on interests

animal lovers animal lovers architecture, interiors, designarchitecture, interiors, design automotive enthusiastsautomotive enthusiasts being active outdoors, in naturebeing active outdoors, in nature being financially savvybeing financially savvy career and getting ahead career and getting ahead culture, the artsculture, the arts eco, environment eco, environment entertainment, media, celebrity entertainment, media, celebrity fashion, beauty focusedfashion, beauty focused foodiefoodie gadget and technology buffsgadget and technology buffs gamersgamers gardening and outdoor livinggardening and outdoor living health, fitness, well being focusedhealth, fitness, well being focused home life, home entertainment, staying inhome life, home entertainment, staying in music loversmusic lovers nightlife, going outnightlife, going out parenthood, being a mom/dadparenthood, being a mom/dad photography, photo sharingphotography, photo sharing science, engineering, like how things workscience, engineering, like how things work sports participants, active sports peoplesports participants, active sports people sports viewers, armchair athletessports viewers, armchair athletes style, trend consciousstyle, trend conscious travel enthusiaststravel enthusiasts

We also build custom segments based on Customer needsWe also build custom segments based on Customer needs

Page 18: Behavioural targeting

ContactSanoma News: Anders Stenbäck, [email protected]: Petrus Pennanen, [email protected]: Kimmo Kiviluoto, [email protected]: Fredrik Sparrman, [email protected]

1830.03.11Presentation name / Author