behavioral science assignment
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BEHAVIORAL SCIENCE ASSIGNMENT
On
BEHAVIOR COMMUNICATION IS ALSO KNOWN AS
NON VERBAL COMMUNICATION
By
NITIKA AGGARWAL
A0101910374
MBA Class of 2012
AMITY BUSINESS SCHOOL
AMITY UNIVERSITY UTTAR PRADESH
SECTOR 125, NOIDA - 201303, UTTAR PRADESH, INDIA
2011
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BEHAVIOR COMMUNICATION IS ALSO KNOWN AS NON VERBAL
COMMUNICATION
Communication is the process of transmitting and receiving information on a particular topicbetween two people. It is a process not a product. It is not simply producing a brochure, a poster
or a social drama.
Behavioral Communication is a psychological construct that addresses people's use of day-to-
day behaviors as a form of communication. Specifically, it refers to people's tendency to express
feelings, needs, and thoughts by means of indirect messages and behavioral impacts.
Basically, any behavior (or its absence when one is expected) may be judged as communicative
if it has the intent to convey a message. For example, an expressive hairstyle, a show of a certain
emotion, stonewalling (emotional withdrawal), or simply doing (or not doing) the dishes all canbe means by which people may convey messages to each other.
The construct of behavioral communication is conceived as a variable ofIndividual differences.
This means that some people more than others tend to engage in behavioral communication in
spite of the plausible alternatives of using verbal communication.
A measure of the construct, The Behavioral Communication Questionnaire (M. Ivanov, 2008),
has been introduced at the Society for Personality Assessment conference in March, 2008.
The conceptual framework of the construct has been presented at Western Psychological
Association Conference in April, 2008.
In March 2010, a manuscript detailing the construct and its measurement has been published by
the journal ofPersonality and Individual Differences, an official scientific journal for
the International Society for the Study of Individual Differences. This manuscript is authored by
Michael Ivanov, Ph.D. and by Paul D. Werner, Ph.D., professor of psychology from
the California School of Professional Psychology at Alliant International University.
A second phase of the research into behavioral communication has been completed in 2012. In
this study, the role of behavioral communication was explored within the context of romantic
relationships and within a larger array of personality and communication variables. The reporthas been published as a part of the doctoral dissertation titled Perceptual Agreement: Reality and
Illusion in Romantic Relationships by Michael Ivanov, Ph.D. Researchers and other interested
parties are welcome to contact the author for more information.
http://en.wikipedia.org/wiki/Individual_differenceshttp://en.wikipedia.org/wiki/Linguisticshttp://en.wikipedia.org/wiki/Personality_and_Individual_Differenceshttp://en.wikipedia.org/wiki/International_Society_for_the_Study_of_Individual_Differenceshttp://en.wikipedia.org/wiki/California_School_of_Professional_Psychologyhttp://en.wikipedia.org/wiki/Alliant_International_Universityhttp://en.wikipedia.org/wiki/Alliant_International_Universityhttp://en.wikipedia.org/wiki/California_School_of_Professional_Psychologyhttp://en.wikipedia.org/wiki/International_Society_for_the_Study_of_Individual_Differenceshttp://en.wikipedia.org/wiki/Personality_and_Individual_Differenceshttp://en.wikipedia.org/wiki/Linguisticshttp://en.wikipedia.org/wiki/Individual_differences -
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How can differences among people in the proclivity to say things by doing rather than verbally
be understood and measured? Behavioral Communication (BC) is defined as a variable of
individual differences concerning the use of behaviors that indirectly express one's feelings,
needs, and thoughts, as a substitute for more direct and open forms of communication. BC thus
provides a conceptual framework to account for many instances of day-to-day behavior from
communication standpoint.Strong positive intercorrelations among these versions of the BCQ
suggested that people report consistency in what and how they communicate regardless of with
whom they communicate.
The capacity to communicate with others is at the heart of human experience. We use language,
thought, feelings, creativity and movement to let others know about ourselves. Through that
communication, we also develop our capacity to understand others.
The way we come to communicate and understand is shaped by our early experience of
relationshipsthe context in which we begin to learn about, and make sense of the world. Goodearly attachment experiences facilitate the capacity to communicate effectively, while adverse
early experiences can inhibit communication.
NON VERBAL BEHAVIOR
The communication without words. The face is used a great deal. Hand signals, shrugs, head
movements, etc. also are used. It is often subconscious. It can be used for:
Expressing emotion (e.g. smiling to show happiness) Conveying attitudes (e.g. staring to show aggression) Demonstrating personality traits (e.g. open palms to show accepting qualities) Supporting verbal communication
Non-verbal behavior also varies across cultures (such as the ok finger O), although the sixmajor emotions (anger, fear, disgust, sadness, happiness and surprise) are common across the
world.
Non-verbal behavior is commonly called body language.
NON VERBAL COMMUNICATION
According to experts, a substantial portion of our communication is nonverbal. Every day, we
respond to thousands on nonverbal cues and behaviors including postures, facial expression, eye
gaze, gestures, and tone of voice. From our handshakes to our hairstyles, nonverbal details revealwho we are and impact how we relate to other people.
Scientific research on nonverbal communication and behavior began with the 1872 publication
of Charles Darwin's The Expression of the Emotions in Man and Animals. Since that time, there
has been an abundance of research on the types, effects and expressions of unspoken
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communication and behavior. While these signals are often so subtle that we are not consciously
aware of them, research has identified several different types of nonverbal communication.
In many cases, we communicate information in nonverbal ways using groups of behaviors. For
example, we might combine a frown with crossed arms and unblinking eye gaze to indicatedisapproval.
1. Facial Expression
Facial expressions are responsible for a huge proportion of nonverbal communication. Consider
how much information can be conveyed with a smile or a frown. While nonverbal
communication and behavior can vary dramatically between cultures, the facial expressions for
happiness, sadness, anger and fear are similar throughout the world.
2. Gestures
Deliberate movements and signals are an important way to communicate meaning without
words. Common gestures include waving, pointing, and using fingers to indicate numeric
amounts. Other gestures are arbitrary and related to culture.
3. Paralinguistics
Paralinguistics refers to vocal communication that is separate from actual language. Thisincludes factors such as tone of voice, loudness, inflection and pitch. Consider the powerful
effect that tone of voice can have on the meaning of a sentence. When said in a strong tone of
voice, listeners might interpret approval and enthusiasm. The same words said in a hesitant tone
of voice might convey disapproval and a lack of interest.
4. Body Language and Posture
Posture and movement can also convey a great deal on information. Research on body language
has grown significantly since the 1970's, but popular media have focused on the over-
interpretation of defensive postures, arm-crossing, and leg-crossing, especially after the
publication of Julius Fast's bookBody Language. While these nonverbal behaviors can indicate
feelings and attitudes, research suggests that body language is far more subtle and less definitive
that previously believed.
http://psychology.about.com/od/socialpsychology/a/attitudes.htmhttp://psychology.about.com/od/socialpsychology/a/attitudes.htm -
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5. Proxemics
People often refer to their need for "personal space," which is also an important type of
nonverbal communication. The amount of distance we need and the amount of space we perceive
as belonging to us is influenced by a number of factors including social norms, situationalfactors, personality characteristics and level of familiarity. For example, the amount of personal
space needed when having a casual conversation with another person usually varies between 18
inches to four feet. On the other hand, the personal distance needed when speaking to a crowd of
people is around 10 to 12 feet.
6. Eye Gaze
Looking, staring and blinking can also be important nonverbal behaviors. When people
encounter people or things that they like, the rate of blinking increases and pupils dilate. Lookingat another person can indicate a range of emotions, including hostility, interest and attraction.
7. Haptics
Communicating through touch is another important nonverbal behavior. There has been a
substantial amount of research on the importance of touch in infancy and early childhood.Harry
Harlow's classic monkey study demonstrated how the deprivation of touch and contact impedes
development. Baby monkeys raised by wire mothers experienced permanent deficits in behavior
and social interaction. Touch can be used to communicate affection, familiarity, sympathy and
other emotions.
8. Appearance
Our choice of color, clothing, hairstyles and other factors affecting appearance are also
considered a means of nonverbal communication. Research on color psychology has
demonstrated that different colors can evoke different moods. Appearance can also alter
physiological reactions, judgments and interpretations. Just think of all the subtle judgements
you quickly make about someone based on his or her appearance. These first impressions are
important, which is why experts suggest that job seekers dress appropriately for interviews with
potential employers.
http://psychology.about.com/od/historyofpsychology/p/harlow_love.htmhttp://psychology.about.com/od/historyofpsychology/p/harlow_love.htmhttp://psychology.about.com/od/sensationandperception/a/colorpsych.htmhttp://psychology.about.com/od/sensationandperception/a/colorpsych.htmhttp://psychology.about.com/od/historyofpsychology/p/harlow_love.htmhttp://psychology.about.com/od/historyofpsychology/p/harlow_love.htm -
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