behavioral analytics: the future of just-in-time awareness training

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Behavioral Analytics: The Future of Just-in-Time Awareness Training Tom Pendergast, Ph.D. Gaby Friedlander Chief Strategist CTO MediaPro ObserveIT

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Page 1: Behavioral Analytics: The Future of Just-In-Time Awareness Training

Behavioral Analytics: The Future of Just-in-Time Awareness TrainingTom Pendergast, Ph.D. Gaby FriedlanderChief Strategist CTOMediaPro ObserveIT

Page 2: Behavioral Analytics: The Future of Just-In-Time Awareness Training

OutlineIdentifying the real insider threat risks in your environment

Providing meaningful education to address those risks

Radically reducing meaningless training

Tom PendergastChief Strategist MediaPro

Gaby FriedlanderCTOObserveIT

Page 3: Behavioral Analytics: The Future of Just-In-Time Awareness Training

Who is ObserveIT?

Over 1,200 Customers Worldwide

ObserveIT is the global leader in Insider Threat Managementsolutions

Boston, MA | Founded 2006 | Bain Capital

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Page 4: Behavioral Analytics: The Future of Just-In-Time Awareness Training

Insiders Are Responsible for 90% of Security Incidents*

* Verizon 2015 Data Breach Investigations Report

33%

67%

Unintentional

Malicious

Careless users Users uneducated in

security best practices

Malicious/greedy users Disgruntled employees Corporate spies

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Current Events Prove It!

AT&T Barclays Bank DuPont eBay JP Morgan Chase Korea Credit Bureau Shanghai Roadway D&B Marketing Services Target TRW Information Systems UMB Bank Vodafone And many more...

Insiders (or insider accounts) wereresponsible for data breaches at: Existing solutions cannot Detect Passwords in

text, cannot understand if employee sells his password

Employee could export names out of Salesforce and send them by email to a competitor. DLP Classification would not be able to correlate names to actually customers

Why other solution are not working:

Page 6: Behavioral Analytics: The Future of Just-In-Time Awareness Training

Insider Threat Requires a Proactive Approach

Page 7: Behavioral Analytics: The Future of Just-In-Time Awareness Training

Behavior Shaping

Page 8: Behavioral Analytics: The Future of Just-In-Time Awareness Training

Homes With Security Stickers and Signs are 80% Less Likely to be Targeted

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Page 10: Behavioral Analytics: The Future of Just-In-Time Awareness Training

The ObserveIT Insider Threat Management Platform

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Old School:“Train ‘Em All”

Everyone hears same message, but …

Alienating

Irrelevant

Costly

Page 14: Behavioral Analytics: The Future of Just-In-Time Awareness Training

New School:“Right content to the right people”Something for all

Targeted on role

Brief

Engaging

Page 15: Behavioral Analytics: The Future of Just-In-Time Awareness Training

Just in TimeLimited deployment to “all hands”

Targeted by group and individual

Frequent

Meaningful

Measurable

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What Will It Take?

Analytical Tools

Flexible Content

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What Will It Look Like?

Identify User Behavior

Deliver Targeted Education

Page 18: Behavioral Analytics: The Future of Just-In-Time Awareness Training

How’s It Play Out?

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How’s It Play Out?

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How’s It Play Out?

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Security Basics Role-Based Security

Targeted Training

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What Will It Save Me?

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What Will It Mean?

Decreased Boredom

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What Will It Mean?

Increased Relevance

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What Will It Mean?

Risk-Aware Culture

Page 26: Behavioral Analytics: The Future of Just-In-Time Awareness Training

Thanks for Attending!MediaProwww.mediapro.com425-483-4700

ObserveITwww.observeit.com617-946-0235