because we understand your need to deliver the ... - o-valet · o-valet focuses on your most...

8
Because we understand your need to deliver the finest luxury services, we introduce to you, O-Valet. A world-class leading technology for premium guest experience and valet management. US 1 844 OVALET VIP www.o-valet.com Loyalty program management Driver-to-vehicle tracking Speciality reporting suite Exclusive vehicle request O-Lounge Technology Integrated POS system

Upload: others

Post on 29-Jun-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Because we understand your need to deliver the ... - O-Valet · O-Valet focuses on your most important asset - the customer. Customers are in full-control of their vehicle, and should

Because we understand your need to deliver the �nest luxury services,we introduce to you, O-Valet. A world-class leading technology

for premium guest experience and valet management.

US 1 844 OVALET VIP www.o-valet.com

Loyalty program management

Driver-to-vehicle tracking Speciality reporting suite

Exclusive vehicle request

O-Lounge Technology Integrated POS system

Page 2: Because we understand your need to deliver the ... - O-Valet · O-Valet focuses on your most important asset - the customer. Customers are in full-control of their vehicle, and should

Your brand - front row center

No other software lets you completely white-labellike O-Valet.

YOUR OWN BRAND

Fully interactive web-app

Branded valet tickets

Multi-tiered promotions

White-labelled interface

Custom survey system

Marketing management

Whether valet attendant, valet manager, or guest,they will be greeted by your brand and your image.

O-Valet will work with your team to create a custom theme as unique as your brand.We will prototype, design, and execute the perfect look-and-feel; guaranteed to make

a lasting impression on your customers.

Page 3: Because we understand your need to deliver the ... - O-Valet · O-Valet focuses on your most important asset - the customer. Customers are in full-control of their vehicle, and should

FUNCTIONALITY THAT MATTERS

VEHICLE REQUEST

O-Valet focuses on your most important asset - the customer.Customers are in full-control of their vehicle, and should a need arise, can further extend their request, maximizing time and money spent in your property.

Vehicles can be requested atvarious time intervals, such as

20, 25, 30, or 35 minutes.

Guests can convenientlypay for valet through

their mobile device and avoiddelays at the cashier line.

Guests can schedule a pickupof their vehicle at a future time,

allowing more shopping,entertainment, and time spent

on your property.

Guests will see a countdown of theirvehicle arrival, allowing them to plan

their departure.

Page 4: Because we understand your need to deliver the ... - O-Valet · O-Valet focuses on your most important asset - the customer. Customers are in full-control of their vehicle, and should

PROMO MANAGEMENT

Loyalty barcode scanning

Nation-wide tracking

Digital instant redemption

Repeat-guest rewards

Precise redemption reports

Real-time promo alerts

FUNCTIONALITY that matters

Tiered-based promotions.Targeted promotions to VIPs,high-rollers, frequent guests,

or first-time members.

O-Valet can manage yourpromotional campaigns and

track conversions.

Generate excitement with instant redemption.

Page 5: Because we understand your need to deliver the ... - O-Valet · O-Valet focuses on your most important asset - the customer. Customers are in full-control of their vehicle, and should

O-Lounge TECHNOLOGY

Audible vehicle announcement

"Request and Relax" kiosk

Pleasant departure ambiance

VIP-themed guest waiting area

Reinforced guest loyalty

HDTV and projector support

Page 6: Because we understand your need to deliver the ... - O-Valet · O-Valet focuses on your most important asset - the customer. Customers are in full-control of their vehicle, and should

Integrated scheduling systemallows for precise shift andbreak tracking.

Real-time reports minimize expensiveadministrative costs

Increase revenue byreceiving instant alerts forunpaid departing vehicles

Every action, movement,and change in vehicle or

staff is thoroughly loggedin the cloud

Eliminate outdated POS’

Staff-to-vehicle tracking

Stop unreported damage

Online and tap for payment

Increase transparency

Full audit of ticket history

O-Valet eliminates the use of traditional walkie-talkies that areknown to have signal problems and vocal miscommunication.Never miss an unpaid ticket, retrieve the wrong vehicle,or leave a guest anything short of absolutely satisfied.

INTEGRATED POS

Page 7: Because we understand your need to deliver the ... - O-Valet · O-Valet focuses on your most important asset - the customer. Customers are in full-control of their vehicle, and should

DAMAGE CLAIM SYSTEM

Audit trails to protect your claim.All data is captured, encrypted,

and stored in the cloud.

Capture high-resolutiondamage photos straight from

the valet attendant device.

Costly fraudulent claimsare eliminated by capturing pre-existing damage from

guest vehicles.Incident location, date, time,and staff are automatically recorded.

Reduce costly fraud by capturing existing damage immediately from guest arrival.

Date, time, camera angle, and GPS-data accurately catalogs all indident details securely in the cloud.

Take unlimited photos of pre-existing damage, damage caused by valet attendant, or areasof a vehicle that may be brought up in a damage claim.

Access-level-controls ensure that all data is available on a need-to-know basis and only for staff that have been given explicit access to view.

SIGNIFICANT EXPENSE REDUCTION

Page 8: Because we understand your need to deliver the ... - O-Valet · O-Valet focuses on your most important asset - the customer. Customers are in full-control of their vehicle, and should

REPORTING

Ad hoc reports available by requisition.

Increase profitability by staffing based on data, not estimates.

Know each guest’s wait time, time spent on property, and visit frequency; nation-wide. Drill-down to a location, a date, a particular staff, his or her guest, and the vehicle's every movement.

Real-time metrics.Watch everything unfold from any mobile or desktop device.

HAVE A UNIVERSAL VIEW WITHOUT BEING PRESENT