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FedEx OverviewAlina
Lisa
Will
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Agenda
Foundation– Brief introduction of FedEx– He got a “C” for the idea of FedEx– Ship in a way never had been done before
Development– Jets loaded with packages reach every corner of the world– Operating units and logos– Awards & Recognitions
Operation Principles and Plans
- Door to Door “Closed Loop” System
- Principles
- Plans
FedEx, originally know as Federal Express Corporation, is the first overnight express delivery company in the world, and the largest in the United States. The company headquartered in Memphis, Tennessee. Fred Smith is the founder, chairman, president, and CEO of FedEx.
Brief introduction of FedEx
He got a “C” for the idea of FedEx
Fred Smith
Fred Smith had a great interest in flying, and became an amateur pilot as a teen. He entered Yale University in 1962. While attending Yale, he wrote a paper for an economics class, outlining overnight delivery service in a computer information age. Folklore suggests that he received a C for this paper, although in a later interview he claims that he told a reporter, "I don't know what grade, probably made my usual C", while other tales suggest that his professor told him that, in order for him to get a C, the idea had to be feasible. The paper became the idea of FedEx (for years, the sample package displayed in the company's print advertisements featured a return address at Yale).
Ship in a way never had been done before
In 1970, Smith purchased the controlling interest in an aircraft maintenance company, Ark Aviation Sales,and by 1971 turned its focus to trading used jets. On June 18, 1971, Smith founded Federal Express with his $4 million inheritance, and raised $91 million in venture capital. In 1973, the company began offering service to 25 cities, and it began with small packages and documents and a fleet of 14 Falcon 20(DA-20) jets. His focus was on developing an integrated air-ground system, which had never been done before.
Jets loaded with packages reach every corner of the world
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FedEx Express Facts
HQ Worldwide: Memphis, Tenn.
Asia Pacific: Hong Kong
Canada: Toronto, Ontario
Europe/Middle East/Africa: Brussels, Belgium
Latin America-Caribbean: Miami, Florida.
Principal Officer David J. Bronczek, President and CEO
Founded 1971; first day of continuous operations on April 17, 1973
Annual Revenue FY08 $24.4 billion (includes FedEx Trade Networks)
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Operating units and logos
FedEx is organized into operating units, each of which has its own version of the wordmark, designed by Lindon Leader of Landor Associates, of San Francisco, in 1994.[10] The Fed is always purple and the Ex is in a different color for each division and grey for the overall corporation use. The original "FedEx" logo had the Ex in orange; it is now used as the FedEx Express wordmark. The FedEx wordmark is notable for containing a hidden right-pointing arrow in the negative space between the "E" and the "X", which was achieved by designing a proprietary font, based on Univers and Futura, to emphasize the arrow shape.[10].
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FedEx AsiaOne Network
TPE
KHHSZX
SGN
JKT
SINKUL
PEN
BKK
CANHUB
TYO
KIXSELPEK
SHA
MNL
HKG
CEB
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Cover 19 major Asian cities
Fast and reliability from our own fleet of aircraft, vehicles, and professional staffs
Full connection to the FedEx global network
24-hour airport operations hub at Guangzhou - China
FedEx AsiaOne Network
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Awards & Recognitions : FedEx Corporation
FORTUNE: No. 7 among “World's Most Admired Companies" (2009)
FORTUNE: No. 6 among "America's Most Admired Companies" (2008)
FORTUNE: No. 6 among "America's Most Admired Companies" (2007)
FORTUNE: No. 7 among "World's Most Admired Companies (2007)
FORTUNE: No. 2 among "America's Most Admired Companies" (2006)
FORTUNE: No. 4 among "World's Most Admired Companies (2006)
FORTUNE: No. 6 among "America's Most Admired Companies" (2005)
Harris Interactive and Reputation Institute:
No. 9 on “The Annual Reputation Quotient” (2005)
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FedEx Express Facts (Cont.)
Core Business : Rapid, reliable, time-definite delivery of small
packages and shipments (up to 150 lbs.)
Customs-cleared, door-to-door express delivery
to 220+ countries & territories
Time-definite delivery of high-value freight (over
150 lbs.)
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Door to Door “Closed Loop” System
Federal ExpressFederal ExpressFederal Express
End User End User
Customer Pickup
Outbound Sort
FedEx Flight & Customs Clearance
Inbound Customs
Clearance
Proof of Delivery
Recipient Delivery
FedEx Real Time Tracking SystemFedEx Real Time Tracking System
Tender to Airport
Customs Entry ofthaigarment
Customs Entry ofthaigarment
Inbound Sort
Package Released
D1
D2-
D3
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principles
Hub--and Spokes System
Sent goods after they are amassed in Transfer Center
Overnight delivery
"You will get a refund if we delay over 60 seconds."
Brand new principles in service
Trace Information
Attentionon Talents
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Plans
Improve shipment in highvalue goods
Run business in more areas
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FedEx Ship Manager Software – FSMS
Features Generates shipping labels quickly and easily Easy-to-access address book and databases Prepares international documentation Real time tracking Courtesy rate quote Customized reports E-mail notification Saves future shipments Multi – users capability Shared database
Thank you!