be7000 part
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Business 7000TRANSCRIPT
Cisco Confidential© 2014 Cisco and/or its affiliates. All rights reserved. 1
Cisco Business Edition 7000Simplifying Collaboration for Enterprise
*** FOR PARTNERS ONLY ***
August 2014
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
Selling Cisco Business Edition 7000
Opportunity2
Solution Design and Deployment 4
Promotions and Incentives5
Services and Support7
Partner Sales Tools8
Portfolio Positioning3
Product Overview1
Quoting a Business Edition 70006
Cisco Confidential 3© 2012 Cisco and/or its affiliates. All rights reserved.
Product Overview
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
All-in-One Collaboration Solution
Complete Service Offering
• End-to-end collaboration for every user, device, location
Differentiated Communications
• Cost-effective, high-quality packaged design
Simple Deployment, Management
• Ready-to-activate, easy to deploy, manage, and use
Open, Interoperable
• 3rd-Party applications and devices supported
Scalable, Highly Available
• Built-in ability to grow and change with the business
Flexible Cost Model
• Collaboration platform scales to support business needs
Better Together | Communications and Collaboration
Collaboration Your Way
Cisco Business Edition 7000 From 1000+ Users
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
Cisco Unified Communications ManagerCall control, native call queuing
Cisco Prime CollaborationProvisioning management
Cisco JabberInstant messaging, presence
Cisco Unity ConnectionVoicemail, automated attendant
Cisco Unified Attendant ConsoleCall routing, distribution
Cisco Emergency Responder24/7 access to emergency services
Cisco Paging Server Point-to-point, group paging
Cisco Expressway SeriesRemote/mobile worker collaboration
Cisco TelePresence ServerMulti-party video conferencing
Cisco TelePresence Conductor Conferencing control
Cisco TelePresence Management Suite Conferencing Management
Cisco WebExWeb conferencing, Cloud-hosted service
Cisco Unified Contact Center ExpressCustomer care, call center reporting
Cisco Developer Network (CDN)3rd-Party, other Cisco UC co-resident applications
Identify Priorities | Select Applications | Choose Devices | Activate | Easy
Ready-to-Activate Applications
CiscoCollaboration
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
Business Edition 7000 Modular for Fast Growing Companies
Call ControlUnified CM
VoicemailUnity
Connection
IM &PJabber
Collaboration Edge
Expressway /VCS
Attendant Console
CUAC
Contact CenterUCCX
Provisioning,Management
Prime Collaboration
ResponseCER
PagingPaging Server
UC Virtualization Hypervisor
Scale-out, stackable server solution• No capacity limits
− Add server(s) to add more users, devices, applications
− Price-optimized for 4-6 applications per server supporting 1-5K users each
• Preloaded with virtualization and applications s/w− 2 RU model: $23.468
• Standard user/apps licenses sold separately • Single-ordering SKU: BE7K-K9 or BE7K-K9-XU
UCS C240 M3 SFFRack Mount Server
Stackable, turnkey platform with many application options.Video Conferencing
ControlTP
Conductor
VideoTP
Server
ManagementTP
Mgmt Suite
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
Prime Collaboration Provisioning 10.5 and 9.5
Unified CM 10.5(1) and 9.1(2)
IM & Presence 10.5(1) and 9.1(1)
Paging Server 9.0(1)
Unity Connection 10.5(1) and 9.1(2)
Emergency Responder 10.0(2)
Contact Center Express 10.0(1)
VCS + Expressway X8.1
Conductor XC2.3
Virtual Telepresence Server 4.0
Telepresence Management Suite 14.4
Turnkey, Preloaded Servers
Server Hardware, Preconfigured• BIOS, RAID, disk formatting, firmware, drivers ready-
to-go
Preinstalled Virtualization Software• VMW-VS5-HYP-K9• Licensed with v5.1 master serial number, ready-to-run
Preloaded Collaboration Software(unlicensed / licenses sold separately)• Same suite of apps and versions as
BE6000/BE7000, ready-to-install• BE7000 has same preload files as BE6000
except for PCP, VCS, Expressway• CUWL/UCL, VCS, PCP licensing sold
separately
Cisco UC Virtualization Hypervisor 5.1 U1
Cisco UCS C240 M3 SFF TRC#2
Collaboration Solution Releases 10.x and 9.x(BE7K-SW-9X10X, BE6K-SW-9X10X))
Cisco UCS C220 M3 SFF TRC#2 & TRC#3
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
Infrastructure
Managing BE7000: Just like Managing UC on UCS
Cisco UCS
VMware vSphere ESXi
Collaboration Software
• Cisco Prime Collaboration Provisioning/Assurance (PCP, PCA 9.1 vs. 10.0)• Cisco Prime Collaboration Deployment (PCD, 10.0+)• Cisco Enterprise License Manager (ELM, 9.x)• Cisco Prime License Manager (PLM, 10.0+)• App-native (Cisco Unified Serviceability, ccmadmin, CUC “SA”, etc.)
• VMware vSphere Client or (optional) vCenter
• Cisco Integrated Management Controller
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
• Cisco-approved 3rd-Party applications are supported on both BE6000 server models
- Three 3rd-party applications / VMs per host
- Six 3rd-party applications per deployment
• VMware licenses included
- Cisco DevNet
- Cisco Solutions Partners
Choice of UC/Collaboration Applications
Prime CollaborationProvisioningCUCM CUC UC Apps 3rd-Party3rd-Party3rd-Party
Allow maximum of three 3rd-Party applications per serverCatalogue of Vendor Applicationshttps://marketplace.cisco.com/catalog
Interoperable and Open Architecture
Add More Collaboration
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
Any-to-Any Collaboration
Mobile Workers Teleworkers
Cloud ServicesWebEx-
Enabled TP
AnalogDevices
PSTNor
IP PSTNConsumers
B2BTDM orIP PBX
3rd-Parties
Branchoffice
• Simplified mobile, teleworker and B2C collaboration
• Security choice – no VPN client required
• Browser-based collaboration
• TDM and analog gateways
• Session border control
• Firewall traversal
• ISDN Video Gateways
• Highly secure and standards-based
Cisco Collaboration EdgeAnyone, Anywhere, Any Device, Any Workload
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
Cisco JabberDelivering a Collaboration Experience on Any Device
All-in-one UC Application
• Presence and IM
• Voice, Video, voice messaging
• Desktop sharing, conferencing
Collaborate from Any Workspace
• PC, Mac, tablet, smart phone
• On-premises and Cloud
• Integration with Microsoft Office
The Power to Collaborate
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
• Improve Business Process Efficiency and Workflows
• Enrich Business to Consumer Interactions
• Engage with Specialist Resources
• Provide Guest User Access
• Bring Mobile Apps and Websites to Life
Enhance Any Application
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
Create Exceptional Customer Care Experiences
• Connect customers to company experts correctly the first time
• Accelerate call center productivity and interaction capabilities
• Increase employee satisfaction and retention
• Improve customer satisfaction and loyalty
• Choose a deployment option right for your customer care strategy
Cisco Customer CollaborationHighly Available, Virtual, and Sophisticated
Customer Interaction
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
Bring People Together to Achieve Amazing Things…Faster
• Conferencing without boundaries: Simple
and Secure Internal, B2B and B2C meetings
• Meet your way: Scheduled, instant or
always-on meetings
• Business quality video, audio and content
sharing from any device
• Reduce Travel and related costs
• Enhance relationships and accelerate
decision making
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
Industry-Leading Meeting Solutions
• Industry-leading web conferencing- Audio, web, and high-definition video
- Document, application, desktop sharing
- Meetings, Training, Events, and Support versions
• One-time and scheduled meetings, including scheduling with Outlook and Lotus Notes
• Interoperable with Cisco® Unified Communications products
• Delivered securely over the Cisco WebEx Cloud and on-premises
• Consistent, cross-platform experience- Windows, Mac, Linux, Unix, Solaris
- Supported on mobile devices
- Available in 13 languages
Cisco WebEx Web Conferencing
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
One Meeting, One Experience
Bringing Cisco’s industry-leading, proven video collaboration infrastructureand WebEx cloud conferencing services together
• One meeting: Scheduled, instant, or always-on personal
meeting rooms with audio, video, and data sharing
• Broad endpoint support: Join and participate in meetings
using any device
• Flexible deployment options: On-premises and hybrid
(available now), and cloud (avail NA Sept 2014, EMEA Oct
2014, APJC Q1 2015))
• Smooth scale: Up to 25 video endpoints and 500
video-enabled WebEx® users in a single meeting
Cisco Collaboration Meeting Rooms
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
From the Browser to the Boardroom
Any Media AnywhereAny Device
Cisco Video CollaborationOne Experience. Connecting People.
Browser / Mobile
Home Office
Work Office
Small Group Space
Larger Space / Boardroom
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
MX300 G2
Quiet / Small Room
Small / Medium Room
Medium Room Large Room Training / Board Room / Auditorium
Immersive Room
SX20 SX80SX10
Turn Any Room into a Collaboration Room
MX200 G2 TX9000MX700 MX800
SpeakerTrack 60
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
Enable Collaboration from Any Desktop• All users and environments
• Basic voice to the most-advanced integrated collaboration
• Focus on ease of use and superior experience
Cisco® IP Phone Portfolio Cisco DX Series
3900 Series 8900 Series7800 Series 8800 Series7900 Series DX809900 Series DX650 DX70
Comprehensive Integrated Collaboration Experiences for Every Desktop
Basic Voice Next Generation Voice Communication
Professional Voice Professional Voice and Video Phones
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
• Simple plug and play with installation in 10 minutes or less
• Ideal for small huddle or team spaces
• Business quality experience at the cost of a PC for scale
• Supports any industry standard screen
• Powered over Ethernet
All-in-One TelePresence Solution
Cisco SX10 QuickSetCost-effective, Scalable Video
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
Always-On Collaboration at Your Desk
Cisco Desktop Collaboration ExperienceHD Voice and Video Communications
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
Next-Generation Voice Communications
Affordable, high-quality endpoints for how you wish towork today
All models support wideband audio
Hardware enhancements for even higher performance
Speakerphone on all models
Easy-to-use experiences
Telephony feature integration with BYOD (on select models)
Extensible ROI with scalabilityOptional key expansion modules
Knowledge and administrative workers, managers, executives, conference roomsUser Experience (Most Models)
Cisco IP Phone 8800 SeriesHigh Executive Office and Conference Room Solutions
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23
General Business Communications
• Ideal for Light to Highly Active Voice Users
• High-Quality Audio
• Easy-to-Use
• Comprehensive Telephony
• Energy Efficient
• Reliable and Secure
• Customizable
Cisco IP Phone 7821 (2-line)
Cisco IP Phone 7841 (4-line)
Cisco IP Phone 7861 (16-line)
Cisco IP Phone 7800 SeriesVoice-Focused Solution
Cisco Confidential 24© 2012 Cisco and/or its affiliates. All rights reserved.
Business Editions CSR 10.5
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25
Migration
• Prime Collaboration Deployment (PCD)
• Unified Attendant Console Standard
Enhancements
• Collaboration Edge with Expressway Series integrated firewall traversal and interworking
• Embedded conferencing with TelePresence Conductor, Server, and Management Suite
• User-centric licensing
Simplification
• “Touch-less” Virtual Machines for Unified CM, Unity Connection, IM&P, CCX and Prime Collaboration Provisioning (PCP) – Automatically!
• Prime Setup Wizard
• Zero-Touch Provisioning
• User Self-Care
Collaboration System Release 10.0/10.5
Provisioning, Deployment, configuration
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26
Day 0
• Install using Touch-less installation process
Day 1
• Setup “standard base-configuration” using Prime Setup Wizard• Use Unified CM/Prime Self-provisioning to setup phones
Day 2
• Use Prime Collaboration Zero-Touch Provisioning for MACDs (moves, adds, changes, and deletes)
• Self-Care for end users
Simplification: Deployment/Management Workflow
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27
BE7000 with Pre-loaded Virtual Machines
Enabling Touch-less Installations
• Now pre-loaded with VMs of Unified CM and Unity Connection• VMs are partially-installed to the point where IP addressing data needs to be entered• Administrator simply boots pre-loaded VMs and:
- Starts entering IP address information in the console- Transfers a AFG file into the data-store and attaches to VM to make install touch-less
Enter Configuration
Data or Transfer AFG file into
datastore
Unpack, Rack & Stack servers
Bootup Server – Login to vShpere
Bootup VMRepeat for other
Apps
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28
Prime Collaboration Provisioning 10.5 Simplification Roadmap
• “Getting Started” Setup Wizard – speeds deployments
• Zero-Touch Provisioning – automates moves, adds, and changes
• Batch Provisioning – extends capabilities with easy-to-use, pre-built templates
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29
PCP 10.5 - Getting Started Wizard
• Fastest way configure full collaboration (Phone / Voicemail/ Jabber)
• Helps win deals against competition and expand down market aggressively
• Makes deployments quick and improves Customer Satisfaction
Prime Collaboration Provisioning 10.5 “Getting Started” Setup Wizard
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30
Prime Collaboration Provisioning 10.5 Setup Wizard
Initial setup of Unified CM and Prime Collaboration Provisioning
• Define Unified CM, Unity Connection, IM&P, Exchange, LDAP
• Integrates applications
• Sets up Domain (user groups), Service Areas (sites) and User Roles (policy)
• Sets up Prime Collaboration Zero-Touch Provisioning
Creates Sites• Provisions site related settings (device pool, partition, CSS, DN blocks,
etc.)
• Imports basic dial patterns from CSV file or CUCC application
• Builds site in UC applications
Reentrant• Can export the built site as a Prime Collaboration Provisioning batch file
• Batch file can be fed back into the Setup Wizard to prepopulate next sites’ settings
• Batch file can be modified and fed into Setup Wizard
• Batch file can be modified and fed into Prime Collaboration Batch Provisioning system
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31
Auto-provision users and lines synched from
corporate directory
User grabs a phone and plugs it in
or downloads client
User logs inand begins to use their new phone!
1
Users, lines and phones provisioned … No admin required, simple!
Self Provisioning: As Easy as 1-2-3
2 3
Empower Users to Provision their Own Phone
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32
Self-Provisioning: Day 1 “Enable and Setup” Feature
Day 1
Provisions
Admin/Partner
Templates, Rules, & Limits
LDAP Sync
Zero-Touch ConfigurationSelf Provisioning Configuration
IVR, Auto Register, Feature Templates, LDAP integration and rules
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33
Login or IVR
BYOD
Self Provisioning: Day 2 Add New User
Sync
Active directory Updated by Business processes
Unified CM: User and line created
No AdminNeeded
New User
Automated
User Experience
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34
Self Provisioning: Endpoint Coverage
Traditional Cisco IP Phones (no keyboard support)
8900 990079003900/6900
Keyboard-enabled Endpoints
DX650
Cisco Jabber Clients(available Jabber 10)
Personal Video Endpoints
Jabber Desktop iPad Mobile
Use Voice Portal for Self Provisioning Use keyboard for Self Provisioning Use keyboard for Self Provisioning
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 35
PCP 10.5 – Zero-Touch Provisioning
• Makes Moves, Adds, Changes and Deletes (MACD) automatically synched to LDAP
• Adding sites to existing deployments simplified
• Training end users is easy
Prime Collaboration Provisioning 10.5 Zero-Touch Provisioning
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 36
Prime Collaboration Provisioning 10.5Prime Collaboration Zero-Touch ProvisioningAutomatically provisions services for new users
• New users synced in from LDAP
• CSV file or batch loading new users
• When adding new users individually through Add User UI
• When added through the Northbound API
Easy to Configure• Configure as part of Setup Wizard (settings appear in User Role automatically)
• Manual configuration and modification
• LDAP sync settings and filter can be set during Setup Wizard
Works with Unified CM 10.0 for endpoint self-provisioning (BYOD)• PC Provisioning can create a line and templates in Unified CM so user can
attach phone
− PC Provisioning does LDAP sync if AD environment
− PC Provisioning can setup self provisioning if customer does not have AD/LDAP environment
• Prime Collaboration Zero-Touch Provisioning expands coverage providing voicemail and endpoint provisioning
• LDAP sync for new users moved from Unified CM to PC Provisioning
Now part of User Role setup
Can choose to auto provision when adding new users
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 37
Prime Collaboration Provisioning 10.5Cisco Collaboration Device / Endpoint Support
• New Endpoint Support− MX300 G2 Telepresence Endpoints− Backport endpoints to Cisco UC
Manager 8.x and 9.x (8831, 78xx, others)− Other new TBD before FCS
• New Device Support− UC 10.5 application support (Unified CM, IM&P, CUC)− VG310 and VG320
• Expanded LDAP support− Additional object filtering and field mappings− Replaces Unified CM LDAP synch
New LDAP field mappings
Filters for LDAP import and Prime ZTP
Improved LDAP setup forDomain group user import
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38
Batch Format Enhancement and Performance Improvements•Comment rows and resetting column headings
− Comments can be added using # characters
− Column headings can be reset for new entries using >> characters
• Performance improvements
− Batch orders per row can now be executed in parallel: Default 10, maximum equals 100
Templates and Tools Provided
• Prepared/provided templates for top UC features
• Sample dial-plan batch templates
• Setup Wizard has the ability to import templates
Prime Collaboration Provisioning 10.5 Batch Provisioning
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 39
PCP 10.5 Now available in
• German
• French
• Spanish
• Simplified Chinese
• Japanese
• Korean
Prime Collaboration Provisioning 10.5 Language Support
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 40
User Self-Care Easy, Intuitive and Everywhere
• End User’s “Single Pane of Glass”
Access to the UC suite for managing
Phones, call settings, voice mail settings,
conference scheduling and more
• User-based Settings
Collectively manage “My Phones”
• Consistent User Experience
Access the same Self-Care from the browser, in
Jabber, or directly from supported phones
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 41
Internet
Video Add-on to Voice Deployments
B2B Connectivity
PSTN gatewayVPN concentratorPVDM resources PSTN
BE6000 MD or BE7000
UC App
Optional
PrimeUnified CM CUC IM&P
B2B
Remote User
Mobile User
• Optimized conferencing with integrated TelePresence Conductor and TelePresence Server
• Upto 16 HD conferencing ports per HD server• Cost effective Personal multiparty conferencing license with CUWL Pro• Easy creation of personal collaboration meeting rooms with TelePresence
Management Suite
BE6000 HD
TMS Exp C Exp EConductorvTS
Cisco virtual Telepresence
Server
BE6000 HD
vTSvTS
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 42
Unified Communications Licensing StackUnified Communications 9.0 and Above
+ + + + Personal Multiparty
+ + + + WebEx Conferencing
+ + + Unity Connection
N/A N/A Expressway
N/A N/A Jabber UC
Jabber IM/P
Prime CollaborationStandard Edition
One One One / Two Multiple Multiple # of Devices Supported
UCLEssential
UCLBasic
UCLEnhanced /
Enhanced Plus
CUWLStandard
CUWLProfessional
$40 $125 $210 / $295 $325 $500 Price
CPE & Hosted
CPE & Hosted
= included w/ license
+ = optional add-on
N/A = not available w/ license
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 43
Video Promotions• Video Collaboration Promotion
• 59% off for 50K,
• 64% off for 200K deal minimums on TP Infrastructure, BE7000, Endpoints
• Video Reach – Cisco Capital wrapper and per month payment option
• Video Velocity Starter Kit
• 85% off Expressway (5 RMS) and Conferencing (3 licenses)
• 78% off EX Series
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 44
Benefits
Customer Benefits
• Allows customers to easily deploy
high-quality multiparty video
throughout their organization
• Simplifies the business case and
purchasing process through an
established, user-based pricing
model
• Enhances the value of existing
investment in CUWL Professional
licenses
Partner Benefits
• Enables partners to offer a simplified pricing and deployment model for multiparty video collaboration
• Creates a specific offering to help enable spontaneous mobile and desktop multiparty video collaboration
• Provides upsell opportunities for existing Unified CM customers
• Pricing aligns with Jabber, DX650, and EX endpoint models
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 45
Key Takeaways – Business Editions CSR 10.5
Easy-to-Deploy
• New Prime Collaboration features and tools simplify and reduce time to dial tone
• Powerful, preloaded platforms come ready-to-activate
Easy-to-Customize
• New integrated video conferencing capabilities deliver highest-quality user experiences
• Turn-on collaboration applications whenever desired
Easy-to-Own
• Purpose-built platforms address specific customer solution requirements
• Seamless migration paths across the entire PCS portfolio
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 46
For More Information about Prime Collaboration
Cisco® TAC Prime Collaboration Support Forum
External Cisco Prime™ Collaboration Website
http://www.cisco.com/go/primecollaboration
http://iwe.cisco.com/web/ese/go_primecollaboration
Internal Cisco Prime Collaboration Webex Social
https://supportforums.cisco.com/community/netpro/collaboration-voice-video/pcm
For More Information
Cisco Confidential 47© 2012 Cisco and/or its affiliates. All rights reserved.
Opportunity
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 48
Market Opportunity
• $13.9 billion Global Collaboration market opportunity
• 1000+ users (particularly 1000-5000 users / 3000-15000 devices),
• Examples
− Greenfields with outdated telephony
− Drive to Collaboration - Installed base with old CM/Unified CM versions and MCS 7800 servers
− Pipeline conversions
− Accounts needing to start small and grow quickly
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 49
Identifying Customer Opportunities
Look for customers with . . .
• Phone system maintenance contract expiring
• Current phone system reaching end of support
• Aging phone system (7+ years)
• Opening of new remote office(s)
• Moving to a new HQ office
• Recent merger or acquisition
• Business growth trajectory will soon exceed existing system that is not easily or cost-effectively expandable
• Upgrading their current Unified CM or BE6000 platforms
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 50
Cisco Business Edition 7000Customer Value Proposition and BenefitsBusiness Value
Cisco Business Edition 7000 is a complete, customizable Collaboration solution modularly-designed to solve communications needs of fast-growing Enterprise companies.
Business Benefits
• Delights Users – provides innovative, secure, easy-to-use Collaboration services and tools for all users, using preferred devices, from any location
• Boosts Productivity – enables efficient, secure, collaborative workspaces across the entire organization
• Reduces Complexity - simplifies operations with one centrally-managed platform that is easy to install, deploy, manage, and maintain
• Lowers TCO – consolidates multiple systems down to one virtualized server that requires less time to manage and upgrade, and less space and power costs
• Protects Investments – designed with flexibility to grow and change with the pace of the business
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 51
Partner ProfitabilityPositioning
• BE7000 quotes 10% or more cheaper compared to UC on UCS a la carte
• At least 10% reduction in installation times compared to UC on UCS a la carte
Compensation• Both are Collaboration SKUs in a Collaboration product family
• Both pay VIP of 1% (same as what Data Center (DC) pays on UCSC-C240-M3S)
Discount policy• Uses Collaboration discount structures (same as Unified CM and BE6000)
• Note max discount (before discount pool, DSA or promotion required) probably different from “DC” or “UCS” discount structures
− E.g. Reseller GPL discounts indexed to GPL Major/Minor Headers
− E.g. Distributor GPL discounts indexed to Product Family
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 52
Cisco Business Edition 7000Partner Value Proposition
Solid profitability
• More Revenue - Full Unified CM features at a manageable price
• Faster Sales - Easy to quote uses one convenient SKU for the whole solution
• Faster Deployments - easy to install, virtualized server comes pre-loaded and ready to activate
• Scales Seamlessly – grows with modular, building-block design to support more users, devices, applications as needed
The Cisco Business Edition 7000 is a differentiated Collaboration solution that is simple to sell, design, quote, order, configure, deploy, and manage, providing natural upsell of more applications and endpoints in existing accounts.
Cisco Confidential 53© 2012 Cisco and/or its affiliates. All rights reserved.
Portfolio Positioning
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 54
Platform Side-by-SideAttribute BE6000 BE7000
Companies Midsize Businesses(25 to 1000 users)
Enterprise Organization(1000+ users)
Design Scale-up Single-server solutionTypically 1-2 servers in deployment and 5-8 apps per server
Scale-out, stackable, modular building blockTypically 2-4 servers in deployment and 4-6 apps per server
CapacityUp to 1000 users
1200-2500 devices (dependent on server)Up to 100 contact center agents
1000+ users15,000+ devices
100+ contact center agents(stack servers to add more users, devices, apps)
Pricing$9,400 for MD Server (4 apps + Management)$20,800 for HD Server (8 apps + Management)
Bundled 25-user license options includedSpecial add-on user/app license options available
$23,468 (4-6 apps typical) + app/user licensingStandard app/user licensing sold separately
SKU BE6K-ST-BDL-K9=, BE6K-ST-BDL-XU=BE6K-STBDL-PLS-K9=, BE6K-STBDL-PLS-XU=
BE7K-K9, BE7K-K9-XU+Standard app/user licensing sold separately
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 55
BE6000 BE7000
Attribute MD Model HD Model
CPU 2 x 2.4 GHz E5-2609 / 4 Cores / 80W / 10MB Cache
2 x 2.4 GHz E5-2665 / 8 Cores / 115W / 20MB Cache / Hyper-Threading
2 x 2.5 GHz E5-2640 / 6 Cores / 95W / 15MB Cache / Hyper-Threading
RAM4 x 8GB (32GB) DDR3-1600-MHz
RDIMM/PC3-12800/dual rank/1.35v
6 x 8GB (48GB) DDR3-1600-MHz RDIMM/PC3-12800/
dual rank/1.35v
8 x 8GB (64GB) DDR3-1600-MHz RDIMM/PC3-12800/
dual rank/1.35v
Disk 4 x 500GB 6Gb SATA 7.2K RPM SFF HDD/hot plug/drive sled mounted
8 x 300GB 6Gb SAS 15K RPM SFF HDD/hot plug/drive sled mounted
12 x 300GB 6Gb SAS 10K RPM SFF HDD/hot plug/drive sled mounted
RAID Mega RAID 9271-8i + battery backup Mega RAID 9271-8i + battery backup Mega RAID 9271CV + SuperCAP
RAID Scheme RAID10 ~ 1TB Total RAID5 ~ 2.1TB RAID5 – 2 volumes of ~1.36 TB each
Network 2 x 1Gb + 1Gb LoM On-board2 x 1Gb + 1Gb LoM On-board plusIntel i350 Quad Port 1Gb Adapter
4 x 1Gb + 1Gb LoM On-board plus2x Intel i350 Quad Port 1Gb Adapter
PSU 1 x 650W power supply (2nd power supply available as option)
2 x 650W power supplies 2 x 1200W power supplies
Virtualization Software
Cisco UC Virt. Hypervisor 2 CPU sockets, vRAM unrestricted
Cisco UC Virt. Hypervisor 2 CPU sockets, vRAM unrestricted
Cisco UC Virt. Hypervisor 2 CPU sockets, vRAM unrestricted
Platform Hardware Side-by-Side
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 56
Cisco Business Edition Portfolio Positioning Guidance
Focus on:• How UC and VoIP opens new opportunities ? • Show how HQ /Branch /Remote Workers can
work better in true IP world
Focus on:• How upgrades are simple and moving to newer
releases of software applications is good for business
Have legacy/old PBX and have not truly realized IP benefits
Have older Unified CMs
Focus on:• Cisco’s collaboration leadership• Drive Video, Contact Center, WebEx• Leverage promotions, special offers• Get competitive Intelligence
New Business,Competitive takeout
• Propose BE6000 for midsize customers with moderate growth/scale requirements
(unlikely to go beyond 1000 users in 1-2 yr)
• Propose BE7000 for large customers with rapid growth/scale requirements
(1000+ or likely to 1000+ users in 1-2 yr)
Customer Profile Discussion Guidance
• Propose BE6000 for midsize customers with limited IT resources, price-sensitivity requirements
(up to 1000 users, 2500 devices, 50 Sites
Cisco Confidential 57© 2012 Cisco and/or its affiliates. All rights reserved.
Solution Design and Deployment
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 58
Start Right-Sized, Then Pay as You GrowStart• 1000 users • 2400 endpoints• Unified CM• Unity Connection• IM & Presence• Expressway-C• Up to 400 Agents (Unified CCX
or PCCE)
Growth + Add more Customer Collaboration• Expand to 2500 users / • 3000 endpoints• Up to 400 Agents (Unified
CCX or PCCE)
More Growth + Add Pervasive Video• Expand to 15-20K users / • 20-25K endpoints• Add TelePresence• Up to 1000 Agents (PCCE or
Unified CCE) 1000+ Agents (Unified CCE)
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 59
How to Design BE7000
1. Size applications with SRND & Collaboration Sizing Tool http://www.cisco.com/go/ucsrnd http://tools.cisco.com/cucst
2. Place VMs with VM Placement Tool http://www.cisco.com/go/vmpt • Can now import from Collaboration Sizing Tool
• BE7000 is a new Medium TRC
• Use UC on UCS rules…“whatever fits and is compatible” is allowed
• If don’t want preload, can order TRC as à la carte
Hardware Highlights
DO NOT CONFUSE with the previous TRCs
Large TRC
C240 M3 SFFTRC#1
Medium TRC
C220 M3 SFF TRC#1
8 cores8 disks
16 cores16 disks
BE7000’s new Medium TRC
C240 M3 SFF TRC#2
12 cores12 disks
UCUCS-EZ-C240M3SUCUCS-EZ-C220M3S BE7K-K9
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 60
Which Virtualization License Should I Use?
AttributeCisco UC Virt. Hypervisor 5.1 Cisco UC Virt. Foundation 5.1 VMware vSphere ESXi 5.1
Standard, Enterprise or Enterprise Plus Edition
Price and SKU
License included with BE7000 server price (+ESW/UCSS)
VMW-VS5-HYP-K9
Add-on SKU, extra license cost ($2499+ESW/UCSS)
R-VMW-UC-FND5-K9
Add-on SKU, extra license cost ($3732 to $13,106 + ISV1)
VMW-VS5-ST-1A=, VMW-VS5-ET-1A=,VMW-VS5-EP-1A=, etc.
Install Pre-installed on BE7000 server Field-installed Field-installed
License & Media Logistics
Cisco.com, simplified Cisco.com, simplified Standard vmware.com
Support Cisco TAC Cisco TAC Cisco TAC if OEM, otherwise VMware
Per-app size Limited (8vcpu per VM) Limited (8vcpu per VM) Higher based on Edition
vCenter Integration No Yes Yes
Advanced VMware Features (HA, vMotion,
N1KV, etc.)No No Yes based on Edition
Cisco Prime Collaboration Deployment (PCD) Incompatible Compatible Compatible
3rd-party Apps allowed?
Limited (see BE6000/7000 co-residency policy document)
Limited (same as BE6000/7000) Any allowed
See also http://docwiki.cisco.com/wiki/Unified_Communications_VMware_Requirements#Purchasing_.2F_Sourcing_Options_for_Required_Virtualization_Software
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 61
Expansion, Upgrade and Migration Highlights
BE7000 Software Upgrade
1. Already installed 9.1 apps can upgrade version to 10.0 if UCSS or purchase 10.0 UCL/CUWL, using “Drive to Collaboration” procedures (same as Unified CM)
2. Any NEW apps must be manually installed and licensed separately.
MigrateBE7000 UC on UCS
v9.1 v10.0
Larger ServerUCS B-Series
Specs-based UCS
1. Essentially a HW change.2. Re-use UCL/CUWL licensing.3. Buy a higher-end virtualization
license (FND, ST, ET, EP)4. BE7000 server can be re-used.5. Plan deployment with
www.cisco.com/go/vmpt
BE7000 +users or +apps
1. +Users via UCL/CUWL until hit app instance capacity.
2. +Apps or grow app instance capacity - plan the expansion with www.cisco.com/go/vmpt and buy additional BE7000 servers.
…
MigrateBE6000 BE7000
BE6000 MD/HDBE6000 License
BE6000 ESW/UCSS
In general, same as today’s Unified CM or UC on UCS, with their UCL/CUWL licensing.
BE7000 ServerUnified CM UCL/CUWL Lic
ESW/UCSS
1. Re-use licenses and entitlements (UWL-BEUWL Std)
2. Add ESW/UCSS for HYP virt. software
3. Might be able to reuse MD/HD servers - plan deployment with www.cisco.com/go/vmpt
NOTE: for MCS 7800 to BE7000 migrations, note the included virtualization license is not compatible with Cisco Prime Collaboration Deployment. (PCD) Use FND, ST, ET, EP if you plan to use PCD.
Cisco Confidential 62© 2012 Cisco and/or its affiliates. All rights reserved.
Promotions and Incentives
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 63
Eligible Promotions - Primary Offers
• Competitive PBX Displacements
• Installed-base Upgrades (Drive to Collaboration)
• Accelerate Video Adoption• Sell from the full Telepresence
Portfolio
• COMPETITIVE & PREDICTABLE: discounts to help you close business!
• SIMPLE AND EASY: allowing you to focus on selling, not pricing!
• PROMOTES PARTNER LED: less reliance on Cisco!
More information - click titles for Partner links.
Collaboration Breakaway
PLUS Promotion
Video Collaboration and Reach
Promotion
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 64
Additional Partner Incentives
• Increase adoption of TP• Limited-time discount on
TelePresence TX9000 Series, TelePresence Server
TX9000 Series Immersive Promotion
• Migrate customers using a licensed Unified ICM Enterprise with a 3rd-party ACD
• Discounted Unified CCE Agent and Server licenses
Accelerate Customer Collaboration Promotion
• Increase call center attach with Unified CCX
• Low-cost 5 -or- 25 Agent Enhanced/Premium license bundle options
• Migrate customers without UCSS to Unified CCE and Unified CVP
• 33% off list price with a three year UCSS purchase
Unified Contact Center Express
Starter Bundles
Customer Collaboration Upgrade Offer
• Close deals faster with US/CN customers
• No payments, no interest during UC deployments offer
• No payments for 3 months during UC deployment offer
Cisco Capital Financing Offers
• Rewards developing new business
• Upfront discounts for creating demand-generation
• Value engagement for first partner to develop an oppty
Opportunity Incentive Program
On next slide
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 65
Best User Experience• Embedded Finesse (new Agent Desktop)• Live Data with CUIC• Workforce Optimization
Cisco Unified Contact Center Express Bundles
New Unified CCX Bundles
5 Agent Seats
ENHANCED$995 List
PREMIUM$2,995 List
25 Agent Seats
ENHANCED$22,395 List
PREMIUM$34,495 List
An excellent contact center is key to customer satisfaction and business growth
• All businesses have a help desk, HR department, inside sales desk
• Contact Center + Business Edition together form a true collaboration platform for customers; increased profitability for partners
• Customers can start small and grow with promotional offers
Note: UCCX preloaded with:100 Agent OVA on BE6000; 100/ 400 Agent OVAs on BE7000
Simplification• REST API step in editor• Enhanced Outbound API• Home Agent with Extend and Connect
New Cisco Unified CCX CSR 10.0All in One, Easy to Deploy, Manage, Use Contact Center
Cisco Confidential 66© 2012 Cisco and/or its affiliates. All rights reserved.
Quoting a Business Edition 7000
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 67
Quote Experience Comparison
UCS Server Hardware
Virtualization Software
Included Application Licensing
BE6000
Add-on Application Licensing
Incl. first 25 user licenses
PCP license included
VCS license included
HYP license included
Server included
UC on UCS BE7000
Server sold separately
FND/ST/ET/EP license sold separately
None - sold separately
Add-on CUWL / UCL(sold separately – same as “Unified CM” or “UC on UCS”)
HYP license included
Server included
BE6000-specific bundles and licenses
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 68
How to Quote BE7000BE7000 v9.1 Ordering Guide in 9.1 section of http://www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.htmlPartner community - quoting cheat sheets for OEM VMware https://communities.cisco.com/message/109097#109097
1. Quote Application Software- Existing non-BE6K SKUs for CUWL, UCL, VCS, PCP, etc. - With their existing entitlements (ESW, UCSS, etc.)- No BE7000-specific software bundles or licenses
2. Quote Virtualization software- Most deals will leverage included VMW-VS5-HYP-K9- Otherwise FND, ST, ET, EP, vCenter sold separately
3. Quote BE7000 preloaded servers- Top-level BE7K-K9 or BE7K-K9-XU- Hardware support (SNT, etc.) on top-level- If using included virt. software, add ESW and UCSS on VMW-VS5-HYP-USEL to enable upgrades and TAC support
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 69
BE7000 Design ExampleRequirements• Dial tone, voicemail, IM&P for office, SOHO and mobile• 1200 users / 2400 endpoints with some headroom• 3 sites, distribute Infrastructure across sites
Design• License type: 10.0 CUWL Standard• Application sizing via CST:
3x Unified CM 7.5K user VM 2x CUC 5K user VM2x IM&P 5K user VM
• VM placement via VMPT:3x BE7K servers(could fit on 2)
HardwareVirtualization
SoftwareCollaboration App Software
Services & Subscription
s
Line Number SKU Description Unit List Price Quantity Line Total
1.0 R-CUWL-STD-K9 Unified Workspace Licensing - Top Level for STD - 9.x 0.00 1 0.00
1.0.1 CON-PSSW-RCUWLSK9 PRTNR ESS SW Unified W-space Lic - Top Level for STD 0.00 1 0.00
1.1 NEW-UWL-STD New CUWL Standard Edition User 1 User 325.00 1200 390,000.00
1.2 UCAPPS-SW-10.X-K9 Version 10.x Softw are Kit 0.00 1 0.00
1.3 JAB-IPH-CLNT-UWL Jabber for iPhone CUWL Only 0.00 200 0.00
1.4 JAB-IPH-RTU Jabber for iPhone Right to Use 0.00 1 0.00
1.5 UCM-10X-UWL-STD UC Manager 10.x CUWL STD Users 0.00 1200 0.00
1.6 UCXN-10X-SC-PORTS Unity Connection 10.x SpeechConnect Ports 0.00 1 0.00
1.7 UCXN-10X-UWL-STD Unity Connection 10.x CUWL STD Users 0.00 1200 0.00
1.8 UWL-STD-PAK CUWL STD 9.x & 10.x PAK 0.00 1 0.00
1.9 WEBEX-UWL-S-PAK WebEx PAK for CUWL Standard 0.00 1 0.00
1.10 LIC-UWL-STD-B Services Mapping SKU 1K-10K UWL STD users 0.00 1200 0.00
1.10.0.1 UCSS-U-UWL-STD-3-1 Cisco UWL STD UCSS - 1 user 3 Year Sub 70.00 1200 84,000.00
1.10.0.2 CON-PSSW-LICUWLB PRTNR ESS SW Services Mapping SKU 19.00 1200 22,800.00
2.0 BE7K-K9 Cisco BE7000 UCS C240M3 TRC2 Srv RST 23,468.00 3 70,404.00
2.0.1 CON-SNT-BE7KK9IP SMARTNET 8X5XNBD Cisco BE7000 UCS C240M3 TRC2 SrvRST 336.00 3 1,008.00
2.1 BE7K-SW-9X10X Media (no lic) for Cisco Collaboration 9.x 10.x 0.00 3 0.00
2.2 CIT2-A03-D300GA2 300GB 6Gb SAS 10K RPM SFF HDD/hot plug/drive sled mounted 0.00 36 0.00
2.3 R2XX-DMYMPWRCORD No pow er cord option 0.00 6 0.00
2.4 VMW-VS5-HYP-USEL Cisco UC Virt. Hypervisor Entitlements 0.00 3 0.00
2.4.0.1 CON-ESW-VMWVS5HL ESSENTIAL SW Cisco UC Virt. Hypervisor Entitlements 260.00 3 780.00
2.4.0.2 UCSS-U-VMW-FND-3-1 UCSS Cisco UC Virt. Foundation Three Year - 1 server 1.00 3 3.00
2.5 CIT2-CPU-E5-2640 2.50 GHz E5-2640/95W 6C/15MB Cache/DDR3 1333MHz 0.00 6 0.00
2.6 CIT2-MR-1X082RY-A 8GB DDR3-1333-MHz RDIMM/PC3-10600/2R/1.35v 0.00 24 0.00
2.7 CIT2-PCIE-IRJ45 Intel i350 Quad Port 1Gb Adapter 0.00 6 0.00
2.8 CIT2-PSU2-1200 1200W 2u Pow er Supply For UCS 0.00 6 0.00
2.9 CIT2-RAID-9271CV MegaRAID 9271CV Raid card w ith 8 internal SAS/SATA parts S 0.00 3 0.00
2.10 R2XX-RAID5 Enable RAID 5 Setting 0.00 3 0.00
2.11 VMW-VS5-HYP-K9 Cisco UC Virt. Hypervisor 5.x (2-socket) 0.00 3 0.00
2.12 VMW-VS5-SNS Cisco UC Virt. Hypervisor 5.x - SnS 0.00 3 0.00
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 70
Line Number SKU Description Unit List Price Quantity Line Total
1.0 R-CUWL-STD-K9 Unified Workspace Licensing - Top Level for STD - 9.x 0.00 1 0.00
1.0.1 CON-PSSW-RCUWLSK9 PRTNR ESS SW Unified W-space Lic - Top Level for STD 0.00 1 0.00
1.1 NEW-UWL-STD New CUWL Standard Edition User 1 User 325.00 1200 390,000.00
1.2 JAB-IPH-CLNT-UWL Jabber for iPhone CUWL Only 0.00 200 0.00
1.3 UC-APPS-SW-9.0-K9 Version 9.0 Softw are Kit 0.00 1 0.00
1.4 JAB-IPH-RTU Jabber for iPhone Right to Use 0.00 1 0.00
1.5 UCM-9X-UWL-STD UC Manager 9.x CUWL STD Users 0.00 1200 0.00
1.6 UCXN-9X-SC-PORTS Unity Connection 9.x SpeechConnect Ports 0.00 1 0.00
1.7 UCXN-9X-UWL-STD Unity Connection 9.x CUWL STD Users 0.00 1200 0.00
1.8 UWL-STD-PAK CUWL STD 9.x & 10.x PAK 0.00 1 0.00
1.9 WEBEX-UWL-S-PAK WebEx PAK for CUWL Standard 0.00 1 0.00
1.10 LIC-UWL-STD-B Services Mapping SKU 1K-10K UWL STD users 0.00 1200 0.00
1.10.0.1 CON-PSSW-LICUWLB PRTNR ESS SW Services Mapping SKU 19.00 1200 22,800.00
1.10.0.2 UCSS-U-UWL-STD-3-1 Cisco UWL STD UCSS - 1 user 3 Year Sub 70.00 1200 84,000.00
2.0 BE7K-K9 Cisco BE7000 UCS C240M3 TRC2 Srv RST 23,468.00 3 70,404.00
2.0.1 CON-SNT-BE7KK9IP SMARTNET 8X5XNBD Cisco BE7000 UCS C240M3 TRC2 SrvRST 336.00 3 1,008.00
2.1 R2XX-DMYMPWRCORD No pow er cord option 0.00 6 0.00
2.2 CIT2-A03-D300GA2 300GB 6Gb SAS 10K RPM SFF HDD/hot plug/drive sled mounted 0.00 36 0.00
2.3 CIT2-CPU-E5-2640 2.50 GHz E5-2640/95W 6C/15MB Cache/DDR3 1333MHz 0.00 6 0.00
2.4 CIT2-MR-1X082RY-A 8GB DDR3-1333-MHz RDIMM/PC3-10600/2R/1.35v 0.00 24 0.00
2.5 CIT2-PCIE-IRJ45 Intel i350 Quad Port 1Gb Adapter 0.00 6 0.00
2.6 CIT2-PSU2-1200 1200W 2u Pow er Supply For UCS 0.00 6 0.00
2.7 CIT2-RAID-9271CV MegaRAID 9271CV Raid card w ith 8 internal SAS/SATA parts S 0.00 3 0.00
2.8 R2XX-RAID5 Enable RAID 5 Setting 0.00 3 0.00
2.9 TVL-SW-9.X Media (no lic) for Cisco Collaboration 9.x 0.00 3 0.00
2.10 VMW-VS5-HYP-K9 Cisco UC Virt. Hypervisor 5.x (2-socket) 0.00 3 0.00
2.11 VMW-VS5-HYP-USEL Cisco UC Virt. Hypervisor Entitlements 0.00 3 0.00
2.11.0.1 CON-ESW-VMWVS5HL ESSENTIAL SW Cisco UC Virt. Hypervisor Entitlements 260.00 3 780.00
2.11.0.2 UCSS-U-VMW-FND-3-1 UCSS Cisco UC Virt. Foundation Three Year - 1 server 1.00 3 3.00
2.12 VMW-VS5-SNS Cisco UC Virt. Hypervisor 5.x - SnS 0.00 3 0.00
Design and Quote ExampleRequirements• Dial tone, voicemail, IM&P for office, SOHO and mobile• 1200 users / 2400 endpoints with some headroom• 3 sites, distribute Infrastructure across sites
Design• License type: CUWL Standard• Application sizing via CST:
3x Unified CM 7.5K user VM 2x CUC 5K user VM2x IM&P 5K user VM
• VM placement via VMPT:3x BE7K servers(could fit on 2)
HardwareVirtualization
SoftwareCollaboration App Software
Services & Subscription
s
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 71
Line Number SKU Description Unit List Price Quantity Line Total
1.0 R-CUWL-STD-K9 Unif ied Workspace Licensing - Top Level for STD - 9.x 0.00 1 0.00
1.0.1 CON-PSSW-RCUWLSK9 PRTNR ESS SW Unif ied W-space Lic - Top Level for STD 0.00 1 0.00
1.1 NEW-UWL-STD New CUWL Standard Edition User 1 User 325.00 1200 390,000.00
1.2 JAB-IPH-CLNT-UWL Jabber for iPhone CUWL Only 0.00 200 0.00
1.3 UC-APPS-SW-9.0-K9 Version 9.0 Softw are Kit 0.00 1 0.00
1.4 WEBEX-UWL-S-PAK WebEx PAK for CUWL Standard 0.00 1 0.00
1.5 UWL-STD-PAK CUWL STD 9.x & 10.x PAK 0.00 1 0.00
1.6 JAB-IPH-RTU Jabber for iPhone Right to Use 0.00 1 0.00
1.7 UCM-9X-UWL-STD UC Manager 9.x CUWL STD Users 0.00 1200 0.00
1.8 UCXN-9X-SC-PORTS Unity Connection 9.x SpeechConnect Ports 0.00 1 0.00
1.9 UCXN-9X-UWL-STD Unity Connection 9.x CUWL STD Users 0.00 1200 0.00
1.10 LIC-UWL-STD-B Services Mapping SKU 1K-10K UWL STD users 0.00 1200 0.00
1.10.0.1 CON-PSSW-LICUWLB PRTNR ESS SW Services Mapping SKU 19.00 1200 22,800.00
1.10.0.2 UCSS-U-UWL-STD-3-1 Cisco UWL STD UCSS - 1 user 3 Year Sub 70.00 1200 84,000.00
2.0 UCSC-C240-M3S UCS C240 M3 SFF w /o CPU mem HD PCIe w / rail kit expdr 3,600.00 3 10,800.00
2.0.1 CON-SNT-C240M3SF SMARTNET 8X5XNBD UCS C240 M3 SFF w /o 336.00 3 1,008.00
2.1 UCS-CPU-E5-2640 2.50 GHz E5-2640/95W 6C/15MB Cache/DDR3 1333MHz 2,549.53 6 15,297.18
2.2 UCS-MR-1X082RY-A 8GB DDR3-1600-MHz RDIMM/PC3-12800/dual rank/1.35v 339.00 24 8,136.00
2.3 A03-D300GA2 300GB 6Gb SAS 10K RPM SFF HDD/hot plug/drive sled mounted 589.00 36 21,204.00
2.4 UCS-RAID9271CV-8I MegaRAID 9271CV w ith 8 internal SAS/SATA ports w ith Supercap 1,686.00 3 5,058.00
2.5 R2XX-RAID5 Enable RAID 5 Setting 1.00 3 3.00
2.6 UCSC-PCIE-IRJ45 Intel i350 Quad Port 1Gb Adapter 999.38 6 5,996.28
2.7 R2XX-DMYMPWRCORD No pow er cord option 0.00 6 0.00
2.8 UCSC-PSU2-1200 1200W 2u Pow er Supply For UCS 652.00 6 3,912.00
2.9 UCSC-RAIL-2U 2U Rail Kit for UCS C-Series servers 0.00 3 0.00
2.10 N20-BBLKD UCS 2.5 inch HDD blanking panel 0.00 36 0.00
2.11 UCSC-HS-C240M3 Heat Sink for UCS C240 M3 Rack Server 0.00 6 0.00
2.12 UCSC-PCIF-01F Full height PCIe f iller for C-Series 0.00 6 0.00
3.0 R-VMW-UC-FND5-K9 Cisco UC Virt. Foundation 5.x (2-Socket) 2,499.00 3 7,497.00
3.0.1 CON-ESW-UCFND5 ESSENTIAL SW Cisco UC Virt. Foundation 5.0 (2-Socket 250.00 3 750.00
3.0.2 UCSS-U-VMW-FND-3-1 UCSS Cisco UC Virt. Foundation Three Year - 1 server 1.00 3 3.00
3.1 VMW-UC-FND5-SNS Cisco UC Virt. Foundation 5.x SnS 0.00 3 0.00
Example Comparison with à la carte
HardwareVirtualization
SoftwareCollaboration App Software
Services & Subscription
s
Line Number SKU Description Unit List Price Quantity Line Total
1.0 R-CUWL-STD-K9 Unif ied Workspace Licensing - Top Level for STD - 9.x 0.00 1 0.00
1.0.1 CON-PSSW-RCUWLSK9 PRTNR ESS SW Unif ied W-space Lic - Top Level for STD 0.00 1 0.00
1.1 NEW-UWL-STD New CUWL Standard Edition User 1 User 325.00 1200 390,000.00
1.2 JAB-IPH-CLNT-UWL Jabber for iPhone CUWL Only 0.00 200 0.00
1.3 UC-APPS-SW-9.0-K9 Version 9.0 Softw are Kit 0.00 1 0.00
1.4 JAB-IPH-RTU Jabber for iPhone Right to Use 0.00 1 0.00
1.5 UCM-9X-UWL-STD UC Manager 9.x CUWL STD Users 0.00 1200 0.00
1.6 UCXN-9X-SC-PORTS Unity Connection 9.x SpeechConnect Ports 0.00 1 0.00
1.7 UCXN-9X-UWL-STD Unity Connection 9.x CUWL STD Users 0.00 1200 0.00
1.8 UWL-STD-PAK CUWL STD 9.x & 10.x PAK 0.00 1 0.00
1.9 WEBEX-UWL-S-PAK WebEx PAK for CUWL Standard 0.00 1 0.00
1.10 LIC-UWL-STD-B Services Mapping SKU 1K-10K UWL STD users 0.00 1200 0.00
1.10.0.1 CON-PSSW-LICUWLB PRTNR ESS SW Services Mapping SKU 19.00 1200 22,800.00
1.10.0.2 UCSS-U-UWL-STD-3-1 Cisco UWL STD UCSS - 1 user 3 Year Sub 70.00 1200 84,000.00
2.0 BE7K-K9 Cisco BE7000 UCS C240M3 TRC2 Srv RST 23,468.00 3 70,404.00
2.0.1 CON-SNT-BE7KK9IP SMARTNET 8X5XNBD Cisco BE7000 UCS C240M3 TRC2 SrvRST 336.00 3 1,008.00
2.1 R2XX-DMYMPWRCORD No pow er cord option 0.00 6 0.00
2.2 CIT2-A03-D300GA2 300GB 6Gb SAS 10K RPM SFF HDD/hot plug/drive sled mounted 0.00 36 0.00
2.3 CIT2-CPU-E5-2640 2.50 GHz E5-2640/95W 6C/15MB Cache/DDR3 1333MHz 0.00 6 0.00
2.4 CIT2-MR-1X082RY-A 8GB DDR3-1333-MHz RDIMM/PC3-10600/2R/1.35v 0.00 24 0.00
2.5 CIT2-PCIE-IRJ45 Intel i350 Quad Port 1Gb Adapter 0.00 6 0.00
2.6 CIT2-PSU2-1200 1200W 2u Pow er Supply For UCS 0.00 6 0.00
2.7 CIT2-RAID-9271CV MegaRAID 9271CV Raid card w ith 8 internal SAS/SATA parts S 0.00 3 0.00
2.8 R2XX-RAID5 Enable RAID 5 Setting 0.00 3 0.00
2.9 TVL-SW-9.X Media (no lic) for Cisco Collaboration 9.x 0.00 3 0.00
2.10 VMW-VS5-HYP-K9 Cisco UC Virt. Hypervisor 5.x (2-socket) 0.00 3 0.00
2.11 VMW-VS5-HYP-USEL Cisco UC Virt. Hypervisor Entitlements 0.00 3 0.00
2.11.0.1 CON-ESW-VMWVS5HL ESSENTIAL SW Cisco UC Virt. Hypervisor Entitlements 260.00 3 780.00
2.11.0.2 UCSS-U-VMW-FND-3-1 UCSS Cisco UC Virt. Foundation Three Year - 1 server 1.00 3 3.00
2.12 VMW-VS5-SNS Cisco UC Virt. Hypervisor 5.x - SnS 0.00 3 0.00
UC on UCS / à la carte= list $576,464 BE7000 + CUWL Std = list $568,995
Savings from included virtualization license plus reduced install labor from preload.
Cisco Confidential 72© 2012 Cisco and/or its affiliates. All rights reserved.
Services and Support
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 73
Realizing Value Faster with Cisco Services
Services from Cisco together with Our Partners
Smart Service
Capabilities
Collaborative Approach
Innovative SolutionsUnmatched Expertise
Smart Services
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 74
• Network is critical to mission critical• Skilled IT staff require direct access to Cisco engineers • Require flexible device-level coverage
Cisco SMARTnet ServiceRapid issue resolution with anytime access to Cisco engineers and extensive technical resources
• Advance hardware replacement options including 2- hour • 24 x 7 global access to Cisco TAC and onsite resources• OS software updates• Device diagnostics and alerts on select devices
Customer Profile/Requirements
Capabilities and Features
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 75
• Provides maintenance and minor software updates, plus access to online resources and Technical Assistance Center (TAC) support
• Offers application support service, including 24 x 7 support dedicated to Cisco Unified Communications
• Access to Cisco.com technical knowledge base including access to:
− Software advisor− Technical Assistance Center (TAC) Case collection− My Tech support− Output interpreter− Peer-to-peer online forums− TAC newsletter − And much more!
Cisco Unified Communications Essential Operate Service
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 76
Cisco Unified Communications Software Subscription
• Guarantees access to major software version upgrades for duration of the activated subscription term
• Most cost-effective method to acquire upgrades
• Priced on a per user basis
• Complement to Cisco Unified Communications Essential Operate Service
Cisco Confidential 77© 2012 Cisco and/or its affiliates. All rights reserved.
Partner Sales Tools
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 78
Sales and Marketing MaterialsSupporting the Sales Engagement Cycle
Partner Resources
• Sales Collateral
• Ordering Tools
• Promotions
• Marketing Tools
• Social Media
• And more.
http://www.cisco.com/c/en/us/products/unified-communications/business-edition-7000/partner-resources-listing.html#anchor0
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Financing – Leading with Cisco Capital Leasing
• Conserves cash flow and takes system price out of the equation
• Equipment remains off customer’s balance sheet
• One low monthly payment
• Lower costs
• Equipment Lifecycle Management with ability to up-sell when lease is up for renewal
• Maximum flexibility – eliminates risk of customer getting stranded with technology
*Cisco Capital Terms and Conditions apply, subject to credit approval, not available in all countries.
Learn Morewww.cisco.com/go/ciscocapital
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Summary
Top Reasons to lead with Business Edition 7000
• Packaged Solution – easy to design, quote, order, deploy, manage and use
• Built with the Best – industry-leading and unrivaled end-to-end Collaboration capabilities
• Modular Approach – scale-out design, stack BE7000 servers to support more users, devices, collaboration applications
• Increased Profitability – faster, easier sales and implementation cycles, seed accounts with collaboration attach, e.g., video conferencing, contact center, web conferencing for recurring revenue
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 81
BE7000 ResourcesCommunity• Support forum - https://supportforums.cisco.com/community/netpro/collaboration-voice-video • Partner Collaboration Communities – https://communities.cisco.com/community/partner/collaboration • Migration Assistance
− “Drive to Collaboration” overview for Partners https://communities.cisco.com/docs/DOC-35584
Cisco.com• Product Main – http://www.cisco.com/go/be7000 • Partner Resources – http
://www.cisco.com/c/en/us/products/unified-communications/business-edition-7000/partner-resources-listing.html• Design Assistance –
− VM Placement Tool: http://www.cisco.com/go/vmpt
− “Docwiki” for Technical info: http://www.cisco.com/go/uc-virtualized
Partner Central• Cisco Promotions and Incentives – www.cisco.com/go/ptomotions
Thank you.