Make it special. Touch her heart with simple bouquets, chocolates or flower baskets.

Be My Valentine

BM01

RM220Be My Valentine

Be My Valentine

BM02

RM128BM03

RM138

BM04

RM188

Be My Valentine

BM05

RM220

BM07

RM110BM06

RM90

Be My ValentineBM08

RM180

BM09

RM135BM10

RM280

BM11

RM250

BM12

RM90BM13

RM90

Be My Valentine

Be My Valentine

BM15

RM138BM16

RM168BM14

RM250

Order, DeliveryTerms and ConditionsOrder Acceptance PolicyAll orders and subscription requests received are subject to

acceptance by Artisan Bouquet, and any of its personnel, reserve

the right, at our absolute discretion, to reject any order without

giving reasons. Early orders are welcomed.

Free Delivery ZoneKuala Lumpur

Petaling Jaya

Kampung Tunku

Damansara

Subang Jaya

Shah Alam

Klang

Puchong

Batu Caves

Sungai Buloh

50000 - 60000

46000 - 46999

47300 - 47499

47800 - 47830

47500 - 47699

40000 - 40999

41050 - 41150

47100 - 47190

68100

47000

Delivery ServicesWe provide free delivery services within our Free Delivery Zone.

For deliveres our of our Free Delivery Zones, please check with

our customer service for applicable charges. Nationwide

delivery for Hampers is available via courier service. Charges will

vary depending on the size and weight of your hampers. Please

note that a minimum fee of RM15 will be levied for redirection of

orders and 50% for cancellation of orders.

Non Availability of ProductsIn the event that any particular flowers or products are unavailable

at the time of your order, Giftseries reserves the right to substitute

with similar flowers or products at are either equal or higher in

value.

Delivery PolicyTimed deliveries are not available during peak season. Although

our team will always try our best to ensure punctual delivery for

our customers, Giftseries cannot be held responsible if a delivery

arrives late due to any circumstances impacting the availability

of the delivery service that we use or anything else outside of

our control.

Redirection & Cancellation Policy

Please note that a fee of myr 15 will be levied for any redirection

of orders. In addition, we impose 50% cancellation fees of the

total order value for Any cancellation of orders. It is your full

responsibility to ensure that your recipient is available to receive

the hampers when they are delivered. In the event that a delivery

has to be rescheduled or re-routed, a re-delivery fee will apply.

Customized OrdersWe provide specially customized flower arrangement for those

with special requirements, please let us know your budgetary and

design requirements and we will do our best to accommodate

where possible. Please note that Terms and Conditions apply for

customized orders.

Payment

All personal orders must be settled in full via credit card, bank

transfer or cash prior to delivery. All cheques should be crossed

and made payable to

Giftseries Sdn. Bhd.

CIMB Bank Berhad : 8601 9311 74

Flower Order Form

FAQ - Frequently Asked Questions

WHERE IS YOUR LOCATION?

BASIC INFORMATION

Artisan Bouquet base in Ara Damansara.

Yes, we can adjust to the customer's budget and give you options.

CAN YOU MAKE THE ARRANGEMENT BASED ON OUR BUDGET?

To ensure the availability of the flowers, it will be better for the customers to place their orders a week in advance or the latest three days in advance. You can browse through our catalogue or instagram page to see which arrangement that you like the most. Once you had decided or if you have any particular request on the flower selection, please contact us directly to make the order.

HOW MANY DAYS BEFORE SHOULD I PLACE THE ORDERS & HOW TO MAKE THE ORDERS?

All the flowers in the catalogue or instagram page may not always available at all times. When one of the flowers in the arrangement is unavailable, we will substitute it with another flowers. But we will make sure, the color tone will still associate with the customer's preferences..

HOW ABOUT THE FLOWER AVAILABILITY??

We will delivery the product as per date requested by the customers. Delivery and shipping charges to your destination may vary depends on your location.

HOW LONG DOES DELIVERY TAKE & HOW MUCH WILL IT COST?

Yes, of course.

CAN WE PICK UP THE FLOWER INSTEAD OF USING THE COURRIER?

To maintain a fast and efficient delivery, please ensure that your recipient is present at the address provided to receive the flowers. Free delivery will only be

made ONCE. If it is unsuccessful, the flowers will be sent back to Artisan Bouquet and a notification will be sent to you.

MUST MY RECIPIENT BE PRESENT TO ACCEPT THE FLOWERS?

For changes on delivery address or message card, you can email us at contact 03-78425990 or message us on Facebook , Instagram or Website.

Changes to order details can only be made up until one (1) working day before the delivery date.

CAN I CHANGE MY ORDER DETAILS?

We accept all major credit cards (Visa & Mastercard) for payment. If you don’t wish to use a credit card, you can also use

online bank transfer (FPX) via the MolPay payment option during checkout.

WHAT PAYMENT METHODS DO YOU ACCEPT?

How To Order

WWW.GIFT-SERIES.COM

FOLLOW THE STEPS BELOW TO COMPLETE YOUR ORDER.

STEP 1 : STEP 2 :

Add to Card

STEP 4 :

Free Delivery

(T&C Apply)

STEP 3 :

debit card

GIFTSERIES SDN BHD

No. 52, Jalan PJU 1A/16, Taman Perindustrian Jaya,

Ara Damansara, 47301 Subang, Selangor, Malaysia.

Hotline 03 7842 5990 / 3990 Fax 03 7842 4990

www.gift-series.com

©Copyright 2020 and wholly owned by Giftseries Sdn Bhd. All rights reserved. No part

of this publication may be reproduced in any form or by any means without the prior

written permission from the management of Giftseries Sdn Bhd.