be empathetic, brave, and curious: know technology or it will eat you

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Know Digital Or It Will Eat You Digiday Agency Innovation Camp 2014 Lovely Vail, Colorado Allison Kent-Smith

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In this quick discussion, Allison Kent-Smith will highlight some of the lessons she has learned peeking inside large organizations and reviewing the state of talent in the industry. She'll review a few of the most important skills to develop - including empathy, bravery and curiosity - and challenge the campers to a walk swiftly towards greater technology understanding throughout their career.

TRANSCRIPT

Page 1: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

Know Digital Or It Will Eat YouDigiday Agency Innovation Camp 2014Lovely Va i l , Co lorado

Al l ison Kent-Smith

Page 2: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

Wait a minute, who’s this gal?

Page 3: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

founder, smith & beta

a talent development consultancy that designs and curates education programs for forward-thinking

brands and agencies.

Page 4: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

So, what will I share in <15 min?

1. Inside view on the current state of digital talent 2. Three critical “digital skills” that aren’t really digital

Page 5: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

First, let’s peek at talent.

Page 6: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

“Doesn’t everyone know digital by now?”

– super duper important magazine editor, 2014

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Whoa.

Page 8: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

We’ve interviewed and/or surveyed 1000’s of employees

(at some pretty important companies)

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I’m here today to share a few down and dirty truths about digital

skills at advertising agencies.(so you can understand career opportunities)

Page 10: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

For the next few minutes, imagine you are working in a 80 person advertising agency.

You represent the numbers.

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Learning = ParticipationWhen I call your card color, it’s your turn.

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Yellow Squares

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40% of agency employees identify as

“novice” or “have no idea” about Rich Media.

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Green Squares

Page 15: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

59% of agency employees identify as

“novice” or “have no idea” about Analytics.

Page 16: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

Blue Squares

Page 17: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

41% of agency employees identify as

“novice” or “have no idea” about Mobile.

Page 18: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

Purple Squares

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56%

of agency employees believe education is optional, not critical.

Page 20: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

“Please describe the ocean in which we are drowning.”

– Anon Agency Employee

Page 21: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

Now, the three critical “digital skills” that aren’t really digital.

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APIs. ROI. Hadoop. Java. C++. Responsive Design. CRM. Social Media. Mobile. Courage. IXD. Open Source. Cloud. SVSD. IoT. Programming. IA. Rich Media. Algorithm. Data. Analytics. SEM. Prototyping. Curiosity. Application Development. Platform Strategy. Waterfall. Data Science. PR. User Experience Design. Agile. Drupal. HTML. Javascript. SQL. Physical Computing. Marketing. Metrics. Interface Development. Empathy. CSS. jQuery. Native Advertising. Content Strategy. Sprints. Production. PM. SEO. Strategy. Product Design. Multi-platform. Ecosystem. Storytelling. Apps. Paid Media.

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Think about your “skills”, workplace and colleagues.

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Curiosity

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Are employees content with what they know? Do they teach themselves new skills or “call

in the experts”?

Agency Symptoms

Page 26: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

Curiosity separates the most interesting talent from the

not-so-interesting talent.

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What have you taught yourself in the last six months?

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Empathy

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Are employees confused about roles? Is there a general “lack of understanding”

across disciplines?

Agency Symptoms

Page 30: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

Are a lot of ideas pitched to clients but very few are sold?

Symptoms Agency Symptoms

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How often do you set aside yourexpertise or opinion and

listen?

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Courage

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Do leaders talk more than act? Are clients demanding more “innovation”?

Agency Symptoms

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Are ideas challenged often?

Agency Symptoms

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Because if you don’t do that little thing that scares you every day…then why bother?

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What is your most courageous idea?

Page 37: Be Empathetic, Brave, and Curious: Know Technology or It Will Eat You

APIs. ROI. Hadoop. Java. C++. Responsive design. CRM. Social Media. Mobile. Courage. IXD. Open source. Cloud. SVSD. IoT. Programming. IA. Rich Media. Algorithm. Data. Analytics. SEM. Prototyping. Curiosity. Application Development. Platform Strategy. Waterfall. Data Science. PR. User Experience Design. Agile. Drupal. HTML. Javascript. SQL. Physical Computing. Marketing. Metrics. Interface Development. Empathy. CSS. J Query. Native Advertising. Content Strategy. Sprints. Production. PM. SEO. Strategy.

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Finally, know digital or it will eat you*.

*@mattlemay, teacher

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Commit to being more savvy.

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Admit what you don’t know.

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Know that you will never know it all.

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Remember those numbers. Get in there.

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Thank [email protected]

smithandbeta.com