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This document covers Cisco Business Edition 6000 Release 9.x.

Cisco Business Edition 6000 supports full-featured redundancy for all the core applications over a WAN or LAN environmentand running co-resident applications on single UCS C220 hardware platform.

1 What you receive in the box2 Factory Installed3 Pre-loaded Installation Media4 BE 6000 Server Options5 Co-Residency and the applications that could be installed6 Power on the UCS C220M3 Server7 Next step: Accessing Virtual Machine8 Deploy OVA template and creating VM

8.1 Deploying OVA for CUCM application8.2 Deploying OVA for CUC application8.3 Deploying OVA for Cisco IM and Presence application8.4 Deploying OVA for Provisioning application

8.4.1 UPM BE application8.4.2 Prime Collaboration Provisioning application

8.5 Deploying OVA for UCCX application8.6 Deploying OVA for CER application8.7 Deploying OVA for VCS-C application

8.7.1 Deploying OVA file8.8 Deploying OVA for Cisco Paging application

9 Application Installation9.1 Recommended Installation Practice9.2 Installing CUCM 9.09.3 Installing Cisco Unity Connection 9.09.4 Installing Cisco IM and Presence 9.09.5 Installing CUPM 9.0BE9.6 Installing Cisco Prime Collaboration Provisioning 9.x9.7 Installing Cisco Unified Contact Center Express 9.09.8 Installing Cisco Emergency Responder 9.09.9 Installing Cisco TelePresence VCS9.10 Installing Cisco Paging application

10 Disaster Recovery

UCS C220M3 ServerPower SupplyQuick Start GuideVMware Hypervisor ESXi licenseProduct Authorization Key (PAK) code for VCS, if ordered.

Implementing BE 6000 9.0 - DocWiki http://docwiki.cisco.com/wiki/Implementing_BE_6000_9.0

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Note: No user licenses are shipped with the hardware bundle.

Note: Cisco Emergency Responder, shipped separately if licenses are ordered.

Note: The installation media kit for all the UC applications can be ordered, if needed. Cisco TelePresence VideoCommunication Server and Cisco Paging Server installation media is not shipped, it is available online for download.

VMware ESXi Hypervisor 5.1 is installed (and licensed).RAID and BIOS settings are properly configured

Installation media (.iso and .ova files) are pre-loaded in the datastore:Cisco Unified Communication ManagerCisco Unity ConnectionCisco IM and PresenceCisco Prime Collaboration ProvisioningCisco Contact Center ExpressCisco Emergency ResponderCisco TelePresence Video Communication ServerCisco Paging Server

Cisco Offers the following server options for BE 6000:

Medium Density (MD) High Density (HD)Number of applications 4 UC + 1 Provisioning 8 UC + 1 ProvisioningCapacity 1000 users/1200 devices 1000 users/2500 devices

CPU 2 x 2.4 GHz E5-2609/80W 4C/10MB Cache/DDR31066MHz2 x 2.4 GHz E5-2665/115W 8C/20MB Cach1600MHz

RAM 4x8GB 6x8GBDisk 4 x 500GB 8 x 300GBRAID Mega RAID 9266-8i + battery backup Mega RAID 9266-8i + battery backupPSU 1 x 650W 2 x 650WVMware Hypervisor Edition 2 CPU sockets, vRAM unrestricted Hypervisor Edition 2 CPU sockets, vRAM uStarter HW bundle SKU BE6K-ST-BDL-K9= BE6K-STBDL-PLS-K9=

Various application combinations are allowed if it fits memory and processing specifications. On various applicationsco-residency support, please go to http://www.cisco.com/en/US/products/ps11369/prod_white_papers_list.html


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Supported applications listed with the requirements:

Application Scale vCPU vRAM vDisk Preloaded1 CUCM 1000 users 2 4 1x80G Yes2 CUC 1000 users 1 4 1x160G Yes3 CUPM BE 1000 users 1 2 1x30G No4 PCP 1000 users 1 2 1x90G Yes5 CUP 1000 users 1 2 1x80G Yes6 CUxAC 50 clients 1 4 1x72G No7 CCX 100 Agents 2 4 1x146G Yes

8 VCS

100 traversalandnon-traversalcalls

2 4 1x128G Yes

9 CER 1000 users 2 4 1x80G Yes10 Paging 1000 users 1 4 1x80G Yes

For Medium Density (MD) server, co-residency policy supports for any 4 UC applications and 1 Provisioning application aslong as they fit in 8vCPU and 32GvRAM.For High Density (MD) server, co-residency policy supports for any 8 UC applications and 1 Provisioning application as longas they fit in 16vCPU and 48GvRAM.

1vCPU should be reserved for ESXi scheduler if CUC is deployed in a VM.

Note: You must install only one of the provisioning applications.

Connect a USB keyboard and VGA monitor by using the supplied KVM cable connected to the KVM connector on thefront panel.

Power on the server and let it boot up.


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Press F2 key to configure VMware ESXi Hypervisor 5.

Enter default Login Name as root and Password as password. Press Enter.


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To change the default password, select Configure Password. Enter the Old Password and New Password. Press Enter.

Select Configure Management Network and press Enter key.

Select IP Configuration and press Enter key

By default, the IP address is set to DHCP. To set Static IP address, select Set static IP address and enter IP Address,Subnet Mask and Default Gateway and press Enter key.

Enter VLAN (optional) if needed.

Press Esc key to Exit.

Press Y to apply changes and restart management network.


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Press Esc key to log out


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Connect NIC-1 on the back of the UCS C220M3 server to your network.

Connect a Windows PC in the same network as UCS C220M3 server and make sure you are able to ping it.

Download and install VMware vSphere Client from ESXi host (http://). Click on DownloadvSphere Client.

Note: The Windows PC should have access to Internet. Currently there is no vSphere client available for MAC OS.

Launch the vSphere Client and enter IP address, User name and Password configured in previous step. Click Login.


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Click on the server IP address to highlight it.

To configure the VM Host with a valid NTP server, click on Configuration > Software > Time Configuration andProperties.

Note: Some of the applications if installed would require NTP settings, for example Cisco Telepresence VideoCommunication Server.


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If the date and time are red, then set the date and time manually to the current time.

Click Options. Select NTP Settings and click Add.


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Enter the IP address of the NTP server. Click OK.

Select the Restart NTP service to apply changes check box.

Click OK twice.

The Date & Time should be synchronized with the NTP server


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Click on the Configuration tab and then select Storage under Hardware section. Right click on the datastore1 andchoose Browse Datastore. All the application ISO images and OVA templates supported will be placed in the datastore.

In order to deploy OVA, you must download the OVA file to the desktop. From the datastore1, download the required


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OVA template files to the desktop.

Note: To download OVA files, around 5 GB of disk space is required on the local drive.

Deploy the OVA template for the applications that you are planning to installs.

Deploying OVA for CUCM application

On the main tab in vSphere client, go to File > Deploy OVF template

On the Source screen, Browse to the CUCM OVA file on the local desktop and click on Open. Click Next.

On the OVF Template Details screen, click Next.

On the Name and Location screen, click Next.

On the Deployment Configuration, select CUCM 1000 user node C200 (including BE6000). Click Next.

Note: Even it says C200, this will also be used for C220 Server.

For Disk Format, choose Thick Provision Lazy Zeroed. Click Next.

Check the summary of Deployment Settings. Click Finish.

Click on + sign next to host server IP address and select the virtual machine. Right click on the virtual machine toEdit Settings.


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Under Hardware tab, select CD/DVD drive 1.

Under Device Type, choose Datastore ISO File option. Browse to the datastore1 and select ISO file for CUCM andclick OK.

Under Device Status, check the box Connect at power on. Without selecting this option, the ISO file will not loadwhen the application is POWER ON.


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Deploying OVA for CUC application

Most of configuration screens will be same as provide for Deploying OVA for CUCM. Only the differences are listed here.

On the Deployment Configuration, select 1000 users. Click Next.

Deploying OVA for Cisco IM and Presence application


On the Deployment Configuration, select CUCM IM and Presence 1000 (BE6K only). Click Next.

Deploying OVA for Provisioning application

Note: Only one of the Provisioning applications MUST be installed.


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UPM BE application


Click on + sign next to host server IP address and select the virtual machine. Right click on the virtual machine toEdit Settings. Under Hardware tab, select network adapter. Under MAC Address, select Manual option and changethe MAC address to 00:50:56:11:11:11. Click OK.

Under Device Status, make sure the box is checked Connect at power on. Without selecting this option, the imagefile will not load when the application is POWER ON.

Prime Collaboration Provisioning application


On the End User License Agreement screen, click Accept to accept the software license agreement. Click Next andcontinue the OVA deploy.

Deploying OVA for UCCX application


Read the End User License Agreement, if acceptable, click Accept and then click Next.

On the Deployment Configuration, select UCCX 100 Agent. Click Next.

Deploying OVA for CER application


On the Deployment Configuration, select CER 12000 user node C200. Click Next.


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Note: Even it says C200, this will also be used for C220 Server.

Deploying OVA for VCS-C application

Ensure that the VM Host is configured with a valid NTP server the same NTP server that will be specified in VCS.

Deploying OVA file


Read the End User License Agreement, if acceptable, click Accept and then click Next.

Deploying OVA for Cisco Paging application


Currently BE6000 supports maximum of 5 applications running simultaneously in virtualized environment. To select theapplications to be installed, go to 'How the 5 applications can be installed' section previously.

Recommended Installation Practice

Concurrent application installation is possible to reduce overall installation time

The applications can be installed in any order

Install CUCM and CUC separately as they share same .iso image

Installing CUCM 9.0

Note: The installation time for this application is around 1 hour.

Click on + sign next to server IP address. Right click on the Virtual Machine (Cisco Unified Communication Manager)and press Power On


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Click the Open Console icon to view the virtual machine display.

For Media check before the installation process, select Yes and press Enter.

Press OK on the Media Check Result.


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Select Cisco Unified Communication Manager in the Product Deployment Screen. Press OK.

Note: Select Cisco Unified Communication Manger, and Cisco Enterprise License Manager service will also be deployed aspart of the installation.

Select Yes and press Enter key to Proceed with install.


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Select Proceed and press Enter key on the Platform Installation Wizard.

Select No and press Enter key on the Apply Patch screen.

In the Basic Install screen, press Continue


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Select the appropriate time zone. Select OK and press Enter key.

Select Continue and press Enter key for the Auto Negotiation Configuration

Select the MTU configuration


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Select No to keep the default value for MTU and press Enter key. Skip next step.

Select Yes to change the MTU size. Enter the MTU size and press Enter key.

Select DHCP configuration option.

If DHCP configuration is set to Yes, next 2 steps in the installation process will be skipped and go to AdministratorLogin Configuration screen.

If DHCP configuration is set to No, provide Host Name, IP Address, IP Mask and GW Address. Select OK and pressEnter.


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Select appropriate DNS Client Configuration.

Select No to not enter DNS client configuration. Select OK and press Enter. Skip next step.

Select Yes to enable DNS client. Enter the Primary DNS, Secondary DNS (optional) and the Domain. Select OK andpress Enter.


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Enter Administrator ID and Password. Select OK and press Enter key.

Enter Certification Information. Select OK and press Enter key.

Select Yes and press Enter key for First Node Configuration. Skip next few steps and go to Network Time ProtocolClient Configuration.

Select No if the server is not the First Node in the cluster. Press Enter key.

The secondary server will be required when configuring for redundancy.


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Press OK.

Select No, to start the installation process after validating network connectivity to the Primary Node.

Provide First Node access information. Select OK and press Enter key.


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Provide a valid NTP server. Select OK and press Enter key. NTP settings are required for completing the installationprocess.

Provide Security Password. Select OK and press Enter key.

Select the appropriate SMTP Host Configuration.


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Select No to skip SMTP host configuration. Press Enter. Skip next step.

Select Yes to enter SMTP host configuration. Enter the SMTP location. Select OK and press Enter.

Enter Application User Username and Application User Password. Select OK and press Enter key.


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Select OK and press Enter key to start the installation process.

After the installation process is complete, login screen will be displayed.

Installing Cisco Unity Connection 9.0


Click on + sign next to server IP address. Right click on the Virtual Machine (Cisco Unity Connection) and pressPower On




Select Cisco Unity Connection in the Product Deployment Screen. Press OK.


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Select the MTU configurationSelect No to keep the default value for MTU and press Enter key.Select Yes to change the MTU size. Enter the MTU size and press Enter key.

Select DHCP configuration option.If DHCP configuration is set to Yes, next 2 steps in the installation process will be skipped and go toAdministrator Login Configuration screen.If DHCP configuration is set to No, provide Host Name, IP Address, IP Mask and GW Address. Select OK andpress Enter.

Note: The IP address provided for Static Network Configuration should be different for each application residing on thisserver.

Select appropriate DNS Client Configuration.Select No to not enter DNS client configuration. Select OK and press Enter. Skip next step.Select Yes to enable DNS client. Enter the Primary DNS, Secondary DNS (optional) and the Domain. SelectOK and press Enter.



Select the First Node ConfigurationSelect Yes and press Enter key for First Node Configuration. Skip next few steps and go to Network TimeProtocol Client Configuration.Select No if the server is not the First Node in the cluster. Press Enter key.


Press OK.


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Select No to start the installation process after validating network connectivity to the Primary Node.


Provide a valid NTP server. Select OK and press Enter key.


Select the appropriate SMTP Host Configuration.Select No to skip SMTP host configuration. Press Enter. Skip next step.Select Yes to enter SMTP host configuration. Enter the SMTP location. Select OK and press Enter.




Installing Cisco IM and Presence 9.0

Note: The installation time for this application is around 45 minutes.

Click on + sign next to server IP address. Right click on the Virtual Machine (Cisco IM and Presence) and pressPower On




Select Cisco Unified Communication Manager IM and Presence in the Product Deployment Screen. Press OK.







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Select DHCP configuration option.If DHCP configuration is set to Yes, next 2 steps in the installation process will be skipped and go toAdministrator Login Configuration screen.If DHCP configuration is set to No, provide Host Name, IP Address, IP Mask and GW Address. Select OK andpress Enter.

Note: The IP address provided for Static Network Configuration should be different for each application residing on thisserver.






Press OK.









Installing CUPM 9.0BE


Click on + sign next to server IP address. Right click on the Virtual Machine (Cisco Unified Provisioning Manager)and press Power On



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At the local host login prompt, enter setup.

Enter the following information at the console prompts:Hostname of the VM instanceIP addressIP default netmaskIP default gatewayDefault DNS domainPrimary nameserver: To enter another name server, enter y at the next prompt.Primary NTP server [time.nist.gov]:To enter a secondary NTP server; enter y at the next prompt.Timezone [UTC]Username [admin]: Administrative username for logging into the Linux server at the shell prompt.Password: Password for logging into the Linux server at the shell prompt.

Enter the passwords for pmadmin, postgres and root.


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Installing Cisco Prime Collaboration Provisioning 9.x


Click on + sign next to server IP address. Right click on the Virtual Machine (Cisco Prime Collaboration Provisioning)and press Power On


At the local host login prompt, enter setup.

Enter the following information at the console prompts:Hostname of the VM instanceIP addressIP default netmaskIP default gatewayDefault DNS domainPrimary nameserver: To enter another name server, enter y at the next prompt.Primary NTP server [time.nist.gov]:To enter a secondary NTP server; enter y at the next prompt.Timezone [UTC]Username [admin]: Administrative username for logging into the Linux server at the shell prompt.Password: Password for logging into the Linux server at the shell prompt.

Enter the passwords for root and globaladmin.


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Installing Cisco Unified Contact Center Express 9.0


Click on + sign next to server IP address. Right click on the Virtual Machine (Cisco Unified Contact Center Express)and press Power On




Select Cisco Unified Contact Center Express in the Product Deployment Screen. Press OK.







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Enter the Static Network Configuration by providing Host Name, IP Address, IP Mask and GW Address. Select OKand press Enter.

Enter the appropriate DNS Client Configuration by providing Primary DNS, Secondary DNS (optional) and theDomain. Select OK and press Enter.






Press OK.









Installing Cisco Emergency Responder 9.0


Click on + sign next to server IP address. Right click on the Virtual Machine (Cisco Emergency Responder) and pressPower On





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Select OK in the Product Deployment Screen.






Enter the Static Network Configuration by providing Host Name, IP Address, IP Mask and GW Address. Select OKand press Enter.

Enter the appropriate DNS Client Configuration by providing Primary DNS, Secondary DNS (optional) and theDomain. Select OK and press Enter.






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Press OK.







Enter the Emergency Number, 911 for US. The emergency number will be different for different countries. SelectCUCM version as 9.0. Select OK and press Enter key.

Select the End user language as appropriate in the Localization Settings page. Select OK and press Enter key.


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Installing Cisco TelePresence VCS


Click on + sign next to server IP address. Right click on the Virtual Machine (Video Communication Server) and pressPower On


At the login prompt enter username as admin and password as TANDBERG

At the Install Wizard prompt, type y and press ENTER key.

If you wish to change the password, type y and press ENTER. Enter the new password when prompted.


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Enter the IP protocol to be used Both, IPv4 or IPv6. Default is IPv4.

Enter the IP address of LAN, Subnet mask and Default Gateway Address.

Enter Ethernet speed of LAN1. Default setting is auto.

For Run ssh daemon, Enter y.

To apply the new settings by restarting the system. Type y and ENTER.

After reboot is complete, the VCS could be accessed via web browser.

For Licensing, please refer to document Installing Licenses on Cisco Business Edition 6000 server. Link: >

Installing Cisco Paging application


Click on + sign next to server IP address. Right click on the Virtual Machine (Cisco Paging Server) and press PowerOn


Click I Agree to accept End User License Agreement.

On the Network Configuration screen, enter the IP Address, Netmask, Gateway and DNS Server information. ClickSubmit.


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Verify the information and click Finish.

Click OK to finish configuration.

To login through CLI, press ALT+F2 key.

To login through web UI, open a browser and type the URL (https://:8444/InformaCast)

Note: The login information for CLI and web UI is same with username as admin and password as changeMe.

To recover from the failure such as the hard disk failure, the installation of hardware components and the application imageshave to be performed manually. The steps are provided in the link to configure any hardware components on the server.http://docwiki.cisco.com/wiki/Implementing_Cisco_Business_Edition_6000

To get the software images of the VMware ESXi and Cisco Unified Communications applications, please use the media disksshipped with the order. Cisco recommends archiving installation files directly from the hypervisor datastore.

Back to: Cisco Business Edition 6000

Rating: 5.0/5 (11 votes cast)


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be 6000 docwiki

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