bc cross cluture of spain

8/7/2019 BC Cross cluture of spain

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Made By-Avinash Dhiman

Harjot Singh

Isha Kaushal

Ritu Vohra


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What is Culture???

Provides patterns of acceptable

behavior & beliefs.

May be based on. Nationality

Race and Religion

Historical Roots All of the Above


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IMPORTANCE

Studying different habits and learning how to

shake hands in different cultures has a value

Cross-cultural vision and an international

mind-set will give you a skill set to

communicate better with your international

clients. This skill set will also help you to

evaluate your international business

potential in foreign markets


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Capital: Madrid

Ethnic Make-up: composite of Mediterranean

and Nordic types.

Religions: Roman Catholic 94%, other 6%

Government: parliamentary monarchy The official language is Spanish , also called

Castilian


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Meeting and Greeting in Spain

Prepared to shake hands

Dos besos, literally two kisses

Quick embrace and/or backslap (for men)


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BUSINESS DRESS

Outfits are well put-together, often perfectlycolor-coordinated and accessorized

Even when the dress code is relaxed,Spaniards will always look clean and neat and

dress stylishly

Common mens accessories

good watch

gold wedding


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Women

Smart, high-quality skirts

Dresses or pantsuits, with stockings

Ubiquitous jewelry

Scarves

High-heeled shoes


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Business Cards

Present your business card to the receptionist

upon arriving.

Have one side of your card translated into

Spanish.

Hand your card so the Spanish side faces the

recipient.


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BUSINESS MEETING

Appointments are mandatory and should be

made in advance

Arrive on time for meetings

First meeting is generally formal and is usedto get to know each other


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When introduced expect to shake hands.

Non-verbal communication is important


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Time and Scheduling Meetings

Offices close from 2:00 to 5:00 in the

afternoon and then stay open until 8:00 pm

Shouldnt plan on doing business during the

month of August

Dont plan on scheduling meetings or

business during Friday afternoons


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GIFT GIVING

Hamper or basket of food and drink at

Christmas

Gifts are given only at the conclusion of

successful negotiations

Open it immediately in front of the giver


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Brand-name is important

Bottle of fine brandy or whisky will always be

appreciated

Chocolates, dessert items such as pastries, or

flowers


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Avoid

Dahlias

Chrysanthemums White lilies or red roses

Odd number of blooms that is not thirteen


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Business Negotiation

Character of the person

Hierarchy and rank

Decision-making is held at the top of the

company

You may be interrupted while you are

speaking. This is not an insult


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Personal and Public Space

Less personal space

Do not physically stand in line

Unwritten rule in action for escalator

Keep to the right


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Table manners

Remain standing until invited to sit down

Do not begin eating until the hostess starts.

It is acceptable for a woman to make a toast

Use utensils to eat most food


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If you have not finished eating, cross your

knife and fork on your plate with the fork over

the knife

Do not get up until the guest of honour does


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Relationships & Communication

Business with those they know and trust

Face-to-face contact

The way you present yourself is of critical

importance


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Communication is formal and follows rules of

protocol

Concerned that they look good in the eyes of

others

Describing your achievements and

accomplishments

bc cross cluture of spain

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