Body Intelligence4 Steps to a POWERFUL presence

Heidi Alexandra PollardCEO, UQ Power

Workplace Futurist and Company Culture Architect

As workplace futurists and culture architects, we get excited about the creation of uncorporate cultures and how business and people are adapting and creating new ways of working in order to remain relevant and be sustainable.

We’re passionate about

Work / play / living

Generosity EconomyGlobal nomadsCity based dwellersMassively mobile

EnergyDisconnectionDepression

Co-workingCollaboration

End of retirement

Cloud computingEducation reengineering

Quadruple bottom line

Major shifts.• BC / AC – Before Christ• Bi / Ai – Before iPhone• BT / AT – Before Tesla

Shift happens.

• Hyper-connectivity• Increased Demand for CSR• Accelerating Technology • People want tailored convenience

““Heidi we’ve seen more Heidi we’ve seen more change in the last change in the last 33 years than in the last years than in the last

3030..How do I lead now?” How do I lead now?”

Let’s take a walk in the Let’s take a walk in the Land of Possibility Land of Possibility

and see if you can be a and see if you can be a futurist too!futurist too!

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Change is happening exponentially

But people think linearly

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How do you avoid getting sucked down into the

vicious vortex of overwhelm

Despite all this change one constant has remained the same – the ability to influence, engage, inspire, relate and build rapport. Ie:

The ability to communicate

The One Constant

So how do you effectively communicate

in times of VUCA (volatility, uncertainty, complexity and ambiguity)?

What’s your biggest What’s your biggest communication communication

challenge? challenge?

FOR STARTERS YOU HAVE TO

#startwithU

AND GET YOUR HOUSE IN ORDER

4 STEPS TO POWER UP YOUR PRESENCE AND BECOME A

Corporate superhero

PersuasiveProductive

Physiology Psychology

4 steps to successThe effectiveness of your relationships, your ability to

build trust, your ability to assert yourself and handle

conflict and your ability to craft a powerful message in

person or in writing depends upon

you mastering 4 foundations:

IQ – Intellectually focused

EQ – Interpersonally connected

Body – Physically energised

Vision – Purposefully aligned

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What’s the purpose of your communication?

What are you shooting for?

What change or impact do you wish to make?

Step 1 – Have a clear vision

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Eye contact is the key to beginning body language for communication, influence and negotiation.

Generally when we are favourable to someone or something we will look at it longer and with more frequency.

For example: you present 2 written options to your manager and notice their eyes linger longer on one of the documents than the other and their eyes open wider.

This is a good indication that it is their preferred option

Step 1 - VISION – THE EYES HAVE IT

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For example: you present 2 written options to your manager and notice their eyes linger longer on one of the documents than the other and their eyes open wider.

This is a good indication that it is their preferred option

Generally speaking we are comfortable with eye contact for about 3 seconds. Prolonged gazes make us uncomfortable (unless it’s a partner).

However when we agree with someone we will extend our gaze a little longer.

When we are disengaged eye contact decreases and we tend to look away, past the person or down at our feet or hands, shifting our focus away.

Little kids sometimes even cover their face to block or shut out something they don’t like from view.

The eyes hold the clues

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Stand facing a partner at more than arms length distance.

Look into their eyes. Take a step in closer notice what happens with their pupils, do they dilate? Do they squint?

Do you feel the need to look away?

How many seconds can you hold eye contact for?

Seeing Eye 2 Eye

People who focus on using their strengths…Are 3X as likely to report having an excellent quality of lifeAre 6X as likely to be engaged in their jobs Have 7.8% greater productivity People working in the strengths zone…•look forward to going to work, achieve more on a daily basis•have more positive than negative interactions with co-workers•treat customers better•tell their friends they work for a great company•have more positive, creative and innovative moments 

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IQ - Know your strengths

What makes me unique is __________________

What I wanted to be when I grew up was ___________________________________

People compliment me about ___________________________________

3 words people use to describe me are

_____________________________________

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IQ Focus Practice Exercise 2 – the alphabet challenge

A B C D E F G H IR L R B L B R L R

Communication FocusModel

More Detail

Less Detail

More Detail

Less Detail

© Macklin Holdings

Stand in 2 circles one inside the other

•My life story…

•A passion I have outside of work is…

•What I love about my work is…

•My favourite book / movie at the moment is…

A GAME OF FOCUS

WITHOUT BODY POWER WITH BODY POWERLack of self esteem & confidence Feel confident even in challenging

situations

Neglect own needs More assertive with needs

No ‘me time’ Say no when you need to

Out of touch with tangible feelings Radiate more energy

Known as: Energetic and magnetic.

Potential physical signs of a lack of Body Power:

Physical exhaustion, digestive problems

Step 3 – BODY – YOUR HOW

You have to #startwithU by believing in U and your message.If you don’t believe, no one else will because your body will tell them so - every one can spot a phoney!

Step 3 – THE BODY – IT NEVER LIES

The most powerful communication tool at your disposal is not your mouth, it’s your entire body.

Become fluent in body language as your second language and watch your results soar.

Step 3 – Use Your Whole Body

Understanding your body language and other physical queues is very important when you are communicating with others.

Your non-verbal communication skills are just as important as your verbal skills.

The most important thing to ensure is congruence – that your messages match your body.

Powerful Body Language

- 7% of meaning is in the words that are spoken

-38% of meaning is paralinguistic – the way we say it

-55% of meaning is in body language & expression

WHY YOU MUST BECOME FLUENT IN A SECOND LANGUAGE

“When it comes to body language,

there are some who have better vocabularies than

others.” Doug Larson

FIRST IMPRESSIONS COUNT

• Have you ever met someone for the first time and felt an immediate connection or felt uncomfortable with them immediately?

• Researchers from New York University found that we form opinions about one another in the first

7 seconds of meeting.

• That reduces down to about 3 seconds when you look at someone online. Are you giving the impression you want to?

Humans and animals express POWER through open, expansive body language. A chimpanzee asserts his dominance by pushing out his chest. In a boardroom, the executive leans back into their chair and seems to use the space around them.New scientific research has discovered that these ‘power poses’ also produce feelings of power.

BUILDING CONFIDENCE USING YOUR BODY

A recent study at Columbia and Harvard Universities found when 42 participants were asked to either hold a power pose or a contractive, low-power pose for 2 minutes that the power poses stimulated hormones linked to feelings of power. It also the stress hormone cortisol. Plus, high-power posers reported feeling significantly more “powerful” and “in charge” than low-power posers did – allowing them to perform better. https://www.youtube.com/watch?v=zmR2A9TnIso

POWER OF POSING

body language practice

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“It’s important we get this right.

Things must change around here.”

Introduce yourself to someone:

Like it’s a waste of your time

Test It In Your Body

Introduce yourself to someone:

Like you really really want to impress them but are a phoney.

Change Your Body

Introduce yourself to someone:

Like they are your long lost best friend

Lead With Love

• The #1 place to build your brand and profile online and with social media is:

The #1 Place To Communicate Online

A professional looking photo or ‘headshot’ means you are putting your best foot (or face) forward.

It also means people will recognise you which adds to the Know, Like and Trust factor.

When meeting up for a coffee with someone you met on LinkedIn you can spot them – avoids awkward approaches with strangers!

Add A Photo

People are visualTake a look at this eyepattern research for a LinkedIn page.

Notice how the eyelingers much longer on the photo that anywhere else on the page.

That’s why you need a great headshot.

Step 4 – EQ – KNOW YOUR WHO

Are You “Batteries Not Included”

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AKA a “Drainer” of energy?

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Are you “Batteries Included”?

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AKA a “Giver” of Energy?

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The most powerful way to engage with and relate to others is to listen first and ask second.

Too many people spend too much time on what they want to TELL others rather than taking the time to stop, LISTEN and ASK.

Step 4 – Listen Then Ask

Extreme Listening Challenge

Listen Then Ask Challenge

Person A – share with Person B something you’d like to see improved at work.

Person B – listen first then only respond with questions (no solving, telling or sharing your stuff)

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CHANGE IS GOING TO HAPPEN YOU CAN CHOOSE TO LET IT HAPPEN TO

YOU OR YOU CAN

Make It HappenAND LEAD THE WAY!

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U must CHANGE

U must GROW

U must GET UNCOMFORTABLE

#startwithU

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