bba arun 123
TRANSCRIPT
A PROJECT REPORT
On
GOALS OF NESTLE
Submitted by
ARUN SINGH(05411301710)
In partial fulfillment of the requirementsFor the reward of the degree
OF
BACHELOR OF BUSSINESS ADMINISTRATION
Under the supervision ofMRS SONALI SETH CHAWALA
BERI INSTITUTE OF TECHNOLOGY, TRAINING ANDRESEARCH
TIKRI KALAN, DELHI
(Affiliated to Guru Gobind Singh Indraprastha university)
i
CERTIFICATE
Certificate that this project report titled “GOALS OF NESTLE” is the bonfide work of
Mr. Arun Singh Dhariwal who carried out the research under my supervision. Certified
further that to the best of my knowledge the work report here in does not form part of any
other project report or dissertation on the basis of which degree or award was confirmed
on an earlier occasion on this or any other candidate.
Mrs. SONALI SETH CHAWLA
( )
.
ii
PREFACE
Initial in the one module of the project, which is allotted to me, “GOAL
SETTING” is covered in this project report.
The report contains very nice and well arranged topics related to the subject
“GOAL SETTING”. The main contents of this project describes that many other topics
which is countable in the “GOAL SETTING”.
The project report also contains a description of “GOAL SETTING “which is
very important for an organization to work fairly in an environment.
Overall this reports my work like a guide for the subject “GOAL SETTING”.
iii
ACKNOWLIDGEMENT
I would like to take this opportunity to sincerely thank Mrs. Sonali seth chawla for her
valuable support, guidance and suggestion. Under his able to accomplish my project with
confidence. I would also like to thanks my friends and my siblings who directly or
indirectly helped me in my project. I would also like to sincerely thank our Beri Institute
Of Technology Training And Research. Where, I spared my time to have access to wide
information on internet.
DATE:
PLACE :
iv
OBJECTIVE
The study of pricing of Nestle different products and which techniques they use to
maximize the profit. We study the how Nestle increase their profit by introducing new
product. We have done a comparison of Nestle by its competitors. The place Nestle has
in market. . We have studied the ongoing battle in the confinery market. So these are the
objectives of the project.
TABLE OF CONTENTS
CONTENTS PAGE NO.
v
CERTIFICATE………………………………………………………………..(ii) PREFACE………………...……………………………………………………(iii) ANCKNOWLEDGEMENT…………………………………….…………….(iv) OBJECTIVE OF STUDY…………….………………………………………..(v) chapter- 1: Introduction (1- 13)
1.1 Industry review 21.2 Company profile 41.3 Swot analysis 81.4 Competetor analysis 12
Chapter- 2: Conceptual discussion (14- 22)
2.1 Meaning of goal 152.2 Goal setting 152.3 Goal management in organization 162.4 Types of goal 182.5 Characterstics of goal 20
Chapter- 3:Research methodology (23- 29)
3.1 Research design 243.2 Methodology 253.3 Research framework 253.4 Data source 263.5 Objectives of study 29
vi
Chapter- 4 Finding and analysis (30- 37)
4.1 Data analysis and findings 37
Chapter- 5 Conclusion and suggestion (38- 40)
5.1 Conclusion 395.2 Suggestions 40
Bibliography 41
vii
1
2
CHAPTER 1
INTRODUCTION
1.1 INDUSTRY REVIEW
Chocolate consumption in India is extremely low. Nestle dominates the chocolate market
with about 60% market share. Cadbury has emerged as a significant competitor with
about 20% market share. Key competition in the chocolate segment is from co-operative
owned Amul and Campco, besides a host of unorganized sector players. There exists a
large unorganized market in the confectionery segment too. Leading national players are
Parry's, Ravalgaon, Candico and Nutrine. MNC's like Cadbury, Perfetti, are recent
entrants in the sugar confectionery market. Other competing brands such as GCMMF's
Badam bar . Chocolate consumption in India is extremely low. Per capita consumption is
around 180gms in the International areas, compared to 6-8kg in the developed countries.
In rural areas, it is even lower. Chocolates in India are consumed as indulgence and not as
a snack food. Indian chocolate market grew at the rate of 10% pa in 70's and 80's, driven
mainly by the children segment. In the late 80's, when the market started stagnating,
Nestle repositioned its Dairy Product to any time rather than an occasional luxury. Its
advertisement focused on adults rather than children. Nestle’s Kit Kat, the first count
chocolate, was launched in 1900. Due to its resistance to temperature, the chocolate has
become one of the most widely distributed chocolate in the country. In the early 90's,
high cocoa prices compelled manufacturers to raise product prices significantly. The
launch of wafer ,chocolates and Perk spurred volume growth in the mid 90's. These
chocolates positioned as snack food rather than on the indulgence platform compete with
other Company. A strong volume growth was witnessed in the early 90's when Nestle
repositioned chocolates from children to adult consumption. The mid 90's saw the entry
3
of new players like Cadbury, which created categories like wafer chocolate and spurred
growth.
Confectionery
Confectionery, processed food based on a sweetener, which may be sugar or honey, to
which are added other ingredients such as flavorings and spices, nuts, fruits, fats and oils,
gelatin, emulsifiers, colorings, eggs, milk products, and chocolate or cocoa.
Confectionery, usually called Vevey in the Switzerland, kinds according to their
preparation and based on the fact that sugar, when boiled, goes through different stages
from soft to hard in the crystallization process. Typical of soft, or crystalline, candy—
smooth, creamy, and easily chewed— are fondants (the basis of chocolate creams) and
fudge; typical hard, non crystalline candies are toffees and caramels. Other favorite
confections include nougats, marshmallows, the various forms of chocolate (bars or
molded pieces, sometimes filled), pastes and marzipan, cotton candy (spun sugar),
popcorn, licorice. Records show that confectionery was used as an offering to the gods of
ancient Switzerland. Honey was used as the sweetener until the introduction of sugar in
medieval Switzerland. Among the oldest types of candies are licorice and ginger from the
Far East and marzipan from Switzerland. when with the development of special candy-
making machinery it became a British specialty. In the Switzerland the candy industry
began to grow rapidly during the mid-18th century with the invention of improved
machinery and a cheaper process for powdering sugar. In 1900 the first candy bars were
sold in Kit Kat; by 1960 candy bars made up almost half of Switzerland confectionery
production. By the 1980s annual world production of confectionery totaled many millions
of kilograms.
4
1.2 COMPANY PROFILE
1.2.1 VISION OF NESTLE
a) Governing objective: To deliver superior shareowner returns.
b) Priorities: Growth, efficiency capability
Growth: Their growth priority is represented by the mantra – Fewer, Faster, Bigger,
Better. They focus on number of advantaged global and regional brands, invest in getting
their new product developments into more markets faster, use joined up commercial and
marketing programmes to have a bigger impact and underpin the whole plan by executing
their initiatives better.
Efficiency: Their efficiency priority recognizes that it is not enough to grow;they
must also be more profitable. They maintain a relentless focus on cost and efficiency by
reducing central functions and costs; consolidating their businesses and reconfiguring
their manufacturing and distribution. Their vision in to action will help increase their
margins to mid-teens by 2011 with the aim of delivering mid-term margins by 2011.
Capability: Their capability priority ensures they continue to invest in the right
organization and skills to win. They have simplified and strengthened their organization
to a pure-play confectionery business. They manage their commercial strategies on a
global basis through their categories of Wonka Chocolate, Maggi strong functional
leadership.
5
1.2.2 Values of Nestle
Their values are:
Performance: They are passionate about winning. They compete in a tough but
fairway. They are ambitious, hardworking and make the most of their abilities. They are
prepared to take risks and act with speed
.Quality: They put quality and safety at the heart of all of their activities – their
products, their people, their partnerships and their performance.
Respect: They genuinely care for their business and their colleagues. They listen,
understand and respond. They are open, friendly and they coming. They embrace new
ideas and diverse customs and cultures.
Integrity: They always strive to do the right thing. Honesty, openness and being
straight forward characterize the way they do business. They have clear principles and do
what they say they will do.
Responsibility: They take accountability for their social, economic and
environmental impact. In this way they aim to make their business, their partners and
their communities better for the future. Their Business Principles are their code of
conduct and also take account of global and local cultural and legal standards. They
confirm their commitment to the highest standards of ethics and business conduct
1.2.3 Company Overview
6
JAPAN HEADQUATERS VEVEY SWIZERLAND
The company dates to 1867, when two separate Swiss enterprises were founded
that would later form the core of Nestlé. In the succeeding decades, the two
competing enterprises aggressively expanded their businesses throughout Europe
and the United States.
In August 1867, Charles and George Page, two brothers from Lee County, Illinois,
USA, established the Anglo-Swiss Condensed Milk Company in Cham. Their first
British operation was opened at Chippenham, Wiltshire, in 1873.
In September 1867, in Vevey, Henri Nestlé developed a milk-based baby food,
and soon began marketing it. The following year, 1868, saw Daniel Peter begin
seven years of work perfecting his invention, the milk chocolate manufacturing
process; Nestlé's was the crucial cooperation that Peter needed to solve the
problem of removing all the water from the milk added to his chocolate, and thus
preventing the product from developing mildew. Henri Nestlé retired in 1875, but
7
the company, under new ownership, retained his name as Farine Lactée Henri
Nestlé.
In 1877, Anglo-Swiss added milk-based baby foods to its products, and in the
following year the Nestlé Company added condensed milk, so that the firms
became direct and fierce rivals.
In 1905, the companies merged to become the Nestlé and Anglo-Swiss Condensed
Milk Company, retaining that name until 1947, when the name Nestlé Alimentana
SA was taken as a result of the acquisition of Fabrique de Produits Maggi SA
(founded 1884) and its holding company, Alimentana SA of Kempttal,
Switzerland. Maggi was a major manufacturer of soup mixes and related
foodstuffs. The company’s current name was adopted in 1977. By the early 1900s,
the company was operating factories in the United States, United Kingdom,
Germany and Spain. The First World War created new demand for dairy products
in the form of government contracts, and by the end of the war, Nestlé's
production had more than doubled.
After the war, government contracts dried up, and consumers switched back to fresh
milk. However, Nestlé's management responded quickly, streamlining operations and
reducing debt. The 1920s saw Nestlé's first expansion into new products, with chocolate-
manufacture becoming the company's second most important activity.
1.3 SWOT ANALYSIS
8
Nestle Schweppes was founded in the year 1867 by Henri Nestle. Nestle India
Limited arm of Nestle SA, which holds a 51% stake in the company .It is one of
the leadings branded processed food companies in the country with a large market
share in product like instant coffee, weaning foods, instant foods, milk products,
etc. It also has a significant share in the chocolates and other semi-processed foods
market.
Nestle’s leading brands include Cerelac, Nestum, Nescafe, Maggie, Kit Kat,
Munch, Milkmaid. To strengthen its presence, it has been the company’s endeavor
to launch new products at a brisk pace and has been quite successful in its
launches.
Aim: Apply SWOT analysis to Cadbury’s current situation and its position to enter a
foreign market It is important to investigate on the internal and external environmental
forces for the Dairy Milk in France. Relevant organizational and industrial information is
required for the development of a SWOT analysis. The analysis of the environment and
the consideration of the situational factors when designing marketing planning, is critical
as it would allow Dairy Milk to capitalize on organizational strengths, minimize any
weaknesses, exploit market opportunities and avoid any threats
Strengths
In India, Nestle has some very strong brands like Nescafe, Maggie and Cerelac. These
brands are almost generic to their product categories
.Global food producer, located in over 100 countries. Consistently one of the
world, largest producers of food products, with sales in the USA in 2008 of $10
billion; sales and earnings in 2008 were better than expected, even in a
downturned economy, Global sales in 2008 topped $101 billion.
Repeatedly ranked as the world’s largest bottled water company and have set up
facilities to operate water resources in a responsible manner.
In 2008 Nestle was named one of “America’s Most Admired Food Companies” in
Fortune magazine for the twelfth consecutive year.
9
Successful due in part of their unquestionable ability to keep majopr brands
consistency in the forefront of consumer’s minds by renovating existing product
lines, keeping major brands from slipping into saturation/decline and having
superior access to distribution channels.
.
Weaknesses
Generally, as Nestle has a weak position in the US market, thus, need to change its target
to a different location. Besides its lack of distribution network, it also has a small total of
market share altogether. Therefore in order to market the product in France successfully,
Nestle would have to find out on how it can improve in order to have great performance.
It is also good to find out what are the situations that they could avoid in order to be
successful. In order to market products the following issues should be considered:
Growth in their organic food sales division was flat in 2008 ,even though
the industry grew 8.9%.
General Millis is an experienced ,established brands and are the market
leader in the USA ,however ,they have been lacking in innovation , have
not cashed in on the booming health food craze and have been behind in
creating new .niche products ,especially in their yogurt division ,where
Yoplait is the only brand making a profit.
In 2008 ,although their products did not carry the recalled pistachios,
several of their ice cream brands, Dryer’s, Eddy’s and haagen-Dazs,were
still plagued with bad PR and loss of sales.
Opportunities
Through its confectionary product line, least to mention is to build viable positions in
Prioritized markets through organic growth and acquisition. Besides what is mention
above, Nestle has other opportunities to have market development in Russia and China.
The Timeout Candy Bar market is growing worldwide. This company is also at the same
time distributing its products via the internet – Develop Gourmet Line. Besides
10
developing the “Low Calorie” line of chocolates and sweets, they also offer the “Sugar
Free” sweets line. This has thus opened a completely Nestle world in US. Therefore in
order to get the product into a new foreign market, France, Nestle would have good
opportunities in store for them. Opportunities are as follows:
In today’s health conscious societies ,they can introduce more health based
products ,and because they are a market leader, they would likely be more
successful.
Provide allergen free food items, such as gluten free and peanut free.
Opened Nestle Cafe’s in major cities to feature Nestle product.
Threats
Due to its confectionary products, it is very important for Nestle to be aware of any
present or upcoming threats. The company should take note of the changes in the
consumer’s buying trend. It is perceived that consumers might shift from chocolates to
“Healthy” snacks. If this were to happen, there might be a poor product development
which would tarnish the Nestle’s name. Needless to say price wars would occur between
its competitors like Mars, Hershey and Cadbury. Due to the abovementioned, there would
be seasonal sales slumps all year round which will reflect to an increase in cost of the raw
materials needed. Nestle would then have to be prepared for growth of small local
gourmet chocolates and regional candy manufacturers. However if Nestle were to market
its products in France, the company has to be aware of the risks it could encounter. It
might:
Any contamination of food supply, especially e-coil. Nestle has yet to find out
how this happened, and is still investigating.
They were affected by the pet food recall in 2007, in which 95 different brands of
dog and cat food were recalled due to contamination with rat poison. Also in
2007, FDA learned that certain pet foods were sickening and killing cats and
dogs. FDA found contamination in vegetable proteins imported into the united
states from chine and used as ingredients in pet food.
They have major competitors, like Hershey’s, Cadbury –Schweppes, lindt and
Ghirardelli, Kelloggs, post, starbucks, beech-nut, Quaker, Heinz, frito-lay.
11
1.4 COMPETITOR ANALYSIS
1.4.1 CADBURY INDIA
Cadbury dominates the chocolate market with about 70% market share. Nestle has
emerged as a significant competitor with about 20% market share. In the early 90's, high
cocoa prices compelled manufacturers to raise product prices significantly. The launch of
wafer, chocolates Kit Kat and Perk spurred volume growth in the mid 90's. These
chocolates positioned as snack food rather than on the indulgence platform compete with
biscuits and wafers. A strong volume growth was witnessed in the early 90's when
Cadbury repositioned chocolates from children to adult consumption. The mid 90's saw
the entry of new players like Nestle, which created categories like wafer chocolate and
spurred growth.
1.4.2 Amul (GCMMF)
The Rs 2,748-crore GCMMF is in chocolate segment
since quite some time. However, its market share is just
5% and the company did not look aggressive till
recently. Amul chocolates used to come in not so attractive packages and very little
marketing effort was seen. But things have changed and for good. Amul is now an
important player in this growing chocolate industry. It has firmed up its measures with
marketing and new product launches and revamping its packaging. Amul just recently
launched new chocolate brands in the market - Rejoice, Kite Bite and Nuts `bout You.
Amul targeted various segments with its new product, including housewives from SEC A
and B households, caterers, bakeries, restaurants, biscuit manufacturers, ice-cream
parlours, and confectioners.
12
1.4.3 CAMPCO (Central Arecanut and Cocoa Manufactures and Processors
Co-operative)
CAMPCO willingly took up the responsibility to enter the cocoa market As a strategy for
survival in the International scene the CAMPCO played a major role in establishing a
name for Indian Cocoa, which hitherto had not been achieved. It procured cocoa pods
from growers and adopting scientific processing methods to market standards, released
dry cocoa beans matching in quality in the world market equal to that of Ghana, Brazil
and other cocoa cultivation nations. After entering into the Cocoa market, the Co-
operative was able to export Cocoa Beans worth Rs 40 million to European countries in
the initial phase of operations. India was not known as a Cocoa producer in the
international Trading Community, since yearly production was hardly 5 to 6 thousand
tones which is not even 0.3% of the total world consumption. Through sustained efforts
CAMPCO has been able to ensure reasonable prices to Cocoa growers. The Co-operative
had to face the problem of a limited internal market and un remunerative export market.
With the setting up of the chocolate manufacturing factory at Putters, 50KM from
Mangalore, the Co-operative has been able to increase local consumption of cocoa based
products and to export value added semi-finished products. With a view to creating a
permanent demand and a steady market for the beans
13
CHAPTER 2
CONCEPTUAL DISCUSSION
CHAPTER 2
14
CONCEPTUAL DISCUSSION
2.1 MEANING OF GOAL
A goal or objective is a projected computation of affairs that a person or a system plans
or intends to achieve—a personal or organizational desired end-point in some sort of
assumed development. Many people endeavor to reach goals within a finite time by
setting deadlines It is roughly similar to purpose of aim, the anticipated result which
guides reaction, or an end, which is an object, either a physical object or an abstract
object, that has intrinsic value
2.2 GOAL SETTING
Goal-setting ideally involves establishing specific, measurable, attainable, realistic and
time-targeted objectives. Work on the goal-setting theory suggests that it can serve as an
effective tool for making progress by ensuring that participants have a clear awareness of
what they must do to achieve or help achieve an objective. On a personal level, the
process of setting goals allows people to specify and then work towards their own
objectives — most commonly financial or career-based goals. Goal-setting comprises a
major component of Personal development. A goal can be long-term or short-term.
2.2.1 Short-term goals
Short-term goals expect accomplishment in a short period of time, such as trying to get a
bill paid in the next few days. The definition of a short-term goal need not relate to any
specific length of time. In other words, one may achieve (or fail to achieve) a short-term
goal in a day, week, month, year, etc. The time-frame for a short-term goal relates to its
context in the overall time line that it is being applied to. For instance, one could measure
a short-term goal for a month-long project in days; whereas one might measure a short-
term goal for someone’s lifetime in months or in years. Planners usually define short-
term goals in relation to a long-term goal or goals. and all of the people like to work and
work hard on there achievements.
15
2.2.2 PERSONAL GOAL
Individuals can set personal goals. A student may set a goal of a high mark in an exam.
An athlete might run five miles a day. A traveler might try to reach a destination-city
within three hours. Financial goals are a common example, to save for retirement or to
save for a purchase. Managing goals can give returns in all areas of personal life.
Knowing precisely what one wants to achieve makes clear what to concentrate and
improve on, and often subconsciously prioritizes that goal. Goal setting and planning
("goal work") promotes long-term vision and short-term motivation. It focuses intention,
desire, acquisition of knowledge, and helps to organize resources. Efficient goal work
includes recognizing and resolving all guilt, inner conflict or limiting belief that might
cause one to sabotage one's efforts. By setting clearly-defined goals, one can
subsequently measure and take pride in the achievement of those goals. One can see
progress in what might have seemed a long, perhaps impossible, grind.
2.3 GOAL MANAGEMENT IN ORGANISATION
Organizationally, goal management consists of the process of recognizing or inferring
goals of individual team-members, abandoning no longer relevant goals, identifying and
resolving conflicts among goals, and prioritizing goals consistently for optimal team-
collaboration and effective operations. For any successful commercial system, it means
deriving profits by making the best quality of goods or the best quality of services
available to the end-user (customer) at the best possible cost. Goal management includes:
Assessment and dissolution of non-rational blocks to success
Time management
Frequent reconsideration (consistency checks)
Feasibility checks
Adjusting milestones and main-goal targets
Morten Lind and J.Rasmussen distinguish three fundamental categories of goals related
to technological system management
16
1. Production goal
2. Safety goal
3. Economy goal
An organizational goal-management solution ensures that individual employee goals and
objectives align with the vision and strategic goals of the entire organization. Goal-
management provides organizations with a mechanism to effectively communicate
corporate goals and strategic objectives to each person across the entire organization. The
key consists of having it all emanate from a pivotal source and providing each person
with a clear, consistent organizational-goal message. With goal-management, every
employee understands how their efforts contribute to an enterprise's success.
An example of goal types in business management:
Consumer goals: this refers to supplying a product or service that the
market/consumer wants
Product goals: this refers to supplying a product outstanding compared to other
products perhaps due to the likes of quality, design, reliability and novelty
Operational goals: this refers to running the organization in such a way as to make
the best use of management skills , technology and resources
Secondary goals: this refers to goals which an organization does not regard as
priorities
2.4 TYPES OF GOALS
2.4.1 PHYSICAL GOAL
17
These are the goals that are related to your physical well being and health. If you need
to loose weight, or improve your physical condition and health in some way, you will
need to set these goals
2.4.2 CAREER GOAL
Where do you want to be in your career five years from now, ten years from! In what
position you see yourself and what you will do to reach there, what kind of value
addition you will do to your skills, both hard and soft, will fall under career goals
2.4.3 FINANCIAL GOAL
When are you planning your retirement, what kind of house you want to live in, what
kind of car you want to drive, where you want to go for vacation, what kind of
education do you want to afford for your children? Answer to all these will depend on
you financial planning, and achievement of your financial Goal Setting
2.4.4 RELATIONSHIP & FAMILY GOAL
Relationships and your family are one of the biggest assets that you may have. How
will you improve your old friendships, and make new ones? What will you do for
your spouse, children, parents, greater family, so as to take these relationships to a
greater depth? It is worth it to set goals in this area to have a fulfilled life.
2.4.5 SELF DEVELOPMENT & SPIRITUAL GOAL
A person is like a fruit. As long as you are green you are growing. If you stop
growing you ripen and fall to ground. One of the greatest blessings of human life is
the lifelong ability to learn. So, keep learning, keep growing internally. Set goals for
improving your attitude, self image, faith etc. People those who are spiritually higher
enjoy better self image, better relationships, and more financial success as they have
stronger faith. Spiritual up liftmen is an important purpose of all human life and one
should set goals in this area of self development
18
2.4.6 PLEASURE GOAL
As the children of God it is your right to enjoy and have pleasure. Set goals for your
enjoyment and how you are going to spend time for yourself. Goals may be set for
entertainment, learning new art or for taking up new hobbies
2.4.7SOCIAL GOAL
More often your success will be measured by what you do for the society rather than
your personal achievements. As a human being it is your responsibility to give back
to society more than what you receive from it. Any goals that you set for this purpose
are Social Goals. If you look at the above goals carefully you will see that all these
goals are actually interdependent. For example how well you will do financially
depends on your progression in your career. Similarly your career, relationships will
depend on the level of your personal and spiritual development as well as your
physical well being. The type of pleasure that you will be able to afford and even
some of the relationships that you will enjoy will be dependent on your career and
financial situations. Of course you will not want to expand your family if you can not
afford it financially. So, while setting a goal, you should take into consideration
different aspects of your life. Then only you will be able to enjoy a balanced success.
If you set goals that are only materialistic in nature, such as only career goals and
financial goals, while neglecting other goals in life, chances are that you will do well
in these two areas, but will be stressed out, burned out, and unhappy at that the end of
it. Here, I wish to make myself clear. I am not against accumulation of wealth, but in
its favors. Many, people say that too much money is bad, or money is evil. I do not
believe in it. Money is a great indices of success, and can bring immense joy. In this
material world it can give you power to help others, and do a lot of other things. It is
bad or evil when money becomes your god. It is evil, when you run after money, thus
sacrificing everything else that will ultimately matter, such as your values,
relationships, health and eventually mental peace. It is our attitude towards money
that can be good or bad, not money itself. This was about the types of goals. In the
19
next pages I have tried to give you a clear guideline for setting goals and achieving
them
2.5 CHARACTERSTICS OF GOAL
In order for the goals to be effective they should be SMART, i.e. Specific, Measurable
Attainable, Rewarding and Time bound. If any of these ingredients is missing, it will not
be possible for the goals to fulfill their purpose
2.5.1SPECIFIC
What is it that you want, from a particular goal? What you want to achieve? Everything
must be clearly specified. For example, you want to buy a car. It can not be goal if you
say any car will do. You have to be specific about the details such as the make, model,
color, interiors, and the price.
It is better to write them down and stick it on the wall or door of refrigerator or any place
where you can see it every time. If the goal has a picture, put it up. These specific details
program your sub-conscious mind, and your focus shifts from the obstacles to the efforts
that you can make to attain the goal
2.5.2MEASURABLE
You need to identify the quantifiable aspect of the goal. This way you will be able to
measure your progress, and actually remain motivated. For certain kinds of goals you
may not be able to measure the results, especially for relationship goals or spiritual goals,
but you can always record the activities that you are doing that will take you towards the
goal
2.5.3ATTAINABLE
Setting goals that are unrealistic can actually have a negative effect rather than positive
one. It is good to stretch yourself a bit, so that you can grow more towards your potential,
but it must not be something that is impossible
Some people set goals, more to impress others. Many times people set to be real
20
unattainable goals so that they can later blame their failure on the goal that was
impossible to start with. These kinds of unrealistic goals can lead to frustration. So, set
goals that may be difficult and challenging but not impossible
2.5.4REWARDING
You want to buy that dream car of yours. For that you are working hard and increasing
your income and savings. But why? Why do you want to buy that particular car? How
will you feel while taking out your family in it? The feeling that you get on achieving the
goal is the reward that will keep you motivated in face of challenges and obstacles and
prevent you from quitting. These rewards could be of different types based on the type of
goals discussed in last page. It could be positions in your career, material rewards based
on your financial well being, physical, spiritual, or relationships oriented
2.5.5TIMEBOUND
The final ingredient of SMART goal is that it must be time bound. It must not be too
short, as it will make the goal unattainable, and not be too much. Time is one of the
prices that you are paying for the goal, and you must give it time that the goal is worth.
Setting deadline will also insure you against procrastination and perfectionism. Based on
the time goals could be either Long term (10 to 25 years), medium term (5-10 years), or
short term (1-5 years). There will also be monthly goals, weekly goals and daily goals.
The bigger goals in the life must be set first and an action plan prepared to achieve them.
These bigger goals are usually the long terms goals or life goals. The action plan of these
long term big goals will contain smaller medium term goals with their own individual
action plans, which in turn will contain even smaller goals till they boil down to monthly
and daily goals. As the goals become smaller, you will see that they become more
specific and measurable. These smaller goals are extremely important as they keep you
on your toes and keep you moving towards the bigger and bigger goals in your life. These
small goals provide you daily motivation to persevere and help you to grow towards your
potential. When you consistently achieve your daily goals, you achieve monthly goals
automatically. When you achieve monthly goals, you will achieve your short-terms goals,
and then medium and in the end long term goals. However, goal setting is a continuous
21
exercise. Long terms goals of today will become medium term tomorrow and medium
term will become short term.
22
CHAPTER 3
RESEARCH METHODOLOGY
CHAPTER 3
RESEARCH METHODOLOGY
23
It refers to the method adopted to collect the relevant data and other information, which
forms the basis of the thesis writing. So for the effective writing of the thesis report, the
data must be quality oriented. My research is divided into two stages:
3.1 RESEARCH DESIGN
In order to produce empirical evidence, data collection is necessary in a particular
location. The process of discovery requires primary as well as secondary data, which
have to be collected using appropriate methods and techniques, including household
surveys and rapid appraisal methods. The study included both "exploratory" and
"evaluation" analysis. An analysis was done using "with" and "without" project situations
in order to see the comparative advantages and disadvantages of alternative and
traditional energy technologies. “With” and “without” project situations refer to the areas
with and without project intervention by the Rural Energy Development Program
(REDP) Additional primary data was gathered from key people such as women's group
leaders, community leaders, the village elders, energy development group,
promoters/facilitators, project staffs and professionals through using participatory
research methods. Efforts were made to avoid some data collecting errors such as
coverage error (not allowing every household in the study area to have an equal chance of
being sampled), sampling error (only some members being asked to provide
information), and measurement error (obtaining inaccurate answers to survey questions
due to unclear questions or instructions, tendency to provide socially acceptable answers,
and deliberately lying). Having an up-to-date household population list, random
sampling, indirect questioning and trust building with the respondents minimized these
errors. Before the field data collection took place at various levels, a considerable time
period was given to the literature review to build up the strong theoretical background of
the study. An in depth review of the literature helped to understand the issues of rural
energy, gender and energy issues, and interventions and sustainability in depth to identify
the position of other scholars in the field.
3.2 METHODOLOGY
24
Methodology is a way of thinking about and studying social reality and is a way to
systematically underneath the reasons behind the phenomenon. The methodology
followed for conducting the study includes the specification of research design, sample
design, questionnaire design, data collection and statistical tools used for analyzing the
collected data.
3.3 RESEARCH FRAMEWORK
.
In
contrast the qualitative approach uses various participatory research methods, and small
case studies with an emphasis on a gender analysis framework. Information collected
through quantitative approaches was analyzed and interpreted using appropriate statistical
tools and techniques. Qualitative information was categorized according to groups of
25
parameters and interpreted in a descriptive way. I used the triangulation of methods in
order to avoid any biases in data sources such as household survey and participatory
research methods and they were used in conjunction with the evidences supported
through the review of literature.
3.4 DATA SOURCE
3.4.1 Primary Data - The relevant information has been generated from the medium of
interviews. Interview had been very helpful in analyzing the information collected from
secondary data. The data that are still needed after that search is completed will have to
be developed specifically for the research project and are known as primary data. An
important source of primary data is survey research. The various types of
surveys (personal, mail, computer, and telephone), are described ahead. Experiments are
another important source of data for marketing research projects. Experiments are
conducted in either a laboratory setting (most advertising copy pretests) or in a field
setting (test marketing). Electronic and computer technologies have revolutionized both
these environments,
3.4.2 Secondary Data- Secondary data represents information that already exists
somewhere, having been collected for another purpose. The secondary data that are
available are relatively quick and inexpensive to obtain, especially now that computerized
bibliographic search services and databases are available. The various sources of the
secondary data and how they can be obtained and used are described ahead. Most
secondary data are generated by specialized firms and are sold to marketers to help them
deal with a category of problems. Nielsen’s television ratings, which marketers use in
making advertising decisions,is the best-known example. Many of these services, broadly
categorized as audits, commercial surveys, and panels, allow some degree of
customization and thus fall between secondary and primary data. These sources are
treated in detail ahead. The secondary data sources that came to be utilized by me in
these were as follows-
26
I Internal Sources- Internal sources can be classified into four broad categories:
(a) Accounting records: The basis for accounting records concerned with sales is the
sales invoice. The usual sales invoice has a sizable amount of information on it, which
generally includes name of customer, location of customer, items ordered, quantities
ordered, quantities shipped, dollar extensions, back orders, discounts allowed, date.
(b) Sales force reports: Sales force reports represent a rich and largely untapped
potential source of marketing information. The word potential is used because evidence
indicates that sales personnel do generally not report valuable marketing information.
Sales personnel often lack the motivation and/or the means to communicate key
information to marketing managers.
(c) Miscellaneous records: Miscellaneous reports represent the third internal data
source. Previous marketing research studies, special audits, and reports purchased from
outside for prior problems may have relevance for current problems.
(d) Internal experts: One of' the most overlooked sources of internal secondary data is
internal experts. An internal expert is anyone employed by the firm who has special
knowledge.
II. External Sources- External sources can be classified in to seven categories
(a) Computerized database: A computerized database is a collection of numeric data
and/or information that is made computer-readable form for electronic distribution.
(b) Associations: Associations frequently publish or maintain detailed information on
industry sales, operating characteristics, growth patterns, and the like. Furthermore, they
may conduct special studies of factors relevant to their industry. These materials may be
published in the form of annual reports, as part of a regular trade journal, or as special
reports.
27
(c) Government agencies: Federal, state, and local government agencies produce a
massive amount of data that are of relevance to marketers. In this section, the nature of
the data produced by the federal government is briefly described.
(d) Syndicated services: A wide array of data on both consumer and industrial markets is
collected and sold by commercial organizations.
(e) Directories: Any sound marketing strategy requires an understanding of existing and
potential competitors and customers. Suppose you were asked to prepare a report on the
forest products industry, to aid your organization in developing a sales and marketing
approach to lumber manufacturers. A number of services and directories would prove
useful. A general industry directory such as Thomas Register of American Manufacturers
is a good starting place
(f) Other published sources: There is a virtually endless array of periodicals, books,
dissertations, special reports, newspapers, and the like that contain information relevant
to marketing decisions.
(g) External expects: External experts are individuals outside your organization whose
job provides them with expertise on your industry or activity. State and government
officials associated with the industry, trade association officials, editors and writers for
trade and publications, financial analysts focusing on the industry, government and
university researchers, and distributors often have expert knowledge relevant to
marketing problems.
3.5 OBJECTIVES OF STUDY
28
1. The study of pricing of Nestle different products and which techniques they use to
maximize the profit.
2. We study the how Nestle increase their profit by introducing new product.
3. We have done a comparison of Nestle by its competitors.
4. The place Nestle has in market.
5. We have studied the ongoing battle in the confectionery market.
6. What are the difficulties, which Nestle faces, in past years.
29
CHAPTER 4
FINDING AND ANALYSIS
CHAPTER 4
FINDINGS AND ANALYSIS
30
Percentage of people eating chocolate
This pie chart shows that 60 % of the people eat chocolate which is actually very
exciting results for the companies especially for the Nestle because it dominates almost
60% of the total confectionary market .only 40% of people do not eat chocolate.it is a
very good results which can really motivate the company to increase its production and
maximize its profit by selling more chocolates in the market.
31
Different brands of chocolate that people usually eat
This diagram shows the interest of the people towards different brand. It reveals that
Nestle is the most popular brand in the market. Most number of people prefer Nestle. It
also indicates the nestle is the closest rival of Nestle which has the second highest sale
after Nestle. It is very good result for the Nestle as it motivates the company to increase
its production . so that its maximize its profit. And continue to dominate in both domestic
and international market.
32
Number of the people which aware of the campaign of the brands
This is a pie chart which clearly reveals that how many consumers in the market are
aware of the different campaign which is currently going on in the market. It is quite sad
that only 54% percent people in the market are aware of the campaign and the remaining
people are not aware of such campaign. If company want to maximize its sale then it
really have to make the people aware of the following campaign. And make the people
knows about it product.
33
Different product of Nestle in the market that people likes
Nestle has many product in the market which they offers to the people. Some of them are,
Crunch, Kit Kat, Smarties and laffy taffy .
Crunch Aero brand was introduced in the North of England in 1935 as the 'new chocolate' and proved so popular that sales were extended throughout the UK by the end of the same year. By 1936, the popularity of Aero chocolate extended to New York. The brand’s success comes from its unique bubbly texture. The way the bubbles collapse and then melt on your tongue creates a deliciously smooth chocolate sensation. Over the years the popularity of the brand has spread and today the Aero brand is enjoyed in many countries including Canada, Australia, South Africa and Japan.
Some things you just don't outgrow. Nestlé Crunch chocolate bar – with a unique combination of rich milk chocolate and crisped rice - is one of them. Since 1938 the Nestlé Crunch brand has been bringing out the kid in people all over the world.
Kit Kat
34
Have a break, have a Kit Kat.
Delighting consumers all over the world, Kit Kat brand is a favourite chocolate treat thanks to its light wafer texture and delicious chocolate taste, freshness and variety of formats. A perfect snack to enjoy as part of a balanced diet.
Smarties
35
The delicious nibble everyone loves! Colorful coated chocolate confectionery in a variety of individual, multi-pack or special occasion formats. A long-time favorite in many countries including the UK, Germany, Australia, South Africa and Canada. Initially named 'Chocolate Beans', the Smarties brand has held a special place in people's hearts since 1937. Continuous product improvements, including a shift to no artificial colours or flavours, ensure that Smarties brand remains a popular choice for kids and adults alike.
Laffy Taffy
36
Nestlé UK reduced the packaging on Smarties and other Nestlé brand chocolate Easter
Wonka brand opened its doors in 1983. Since that time, the Wonka brand has been dedicated to the art of producing fun, innovative, high-quality confections for candy lovers of all ages.
Wonka candies include: Wonka Chocolate, Nerds, Nerds Rope, Sweetarts, Shockers, Spree, Laffy Taffy, Runts, Everlasting Gobstopper, Lik-M-Aid Fun Dip, Pixy Stix, Bottle Caps, Kazoozles and Gummies.
The Willy Wonka Candy Factory is owned by Nestlé USA In
Availibility of NESTLE in the market
37
This diagram clearly reveals of the availability of the Nestle chocolate in the
market. It indicates that n is easily available in the market and people has no difficulty in buying these chocolate. If any company wants to capture a major share in the market then it has to make its product easily available in the market. So that people can familiarize with them and should try the. That’s why Nestle dominates the whole market by capturing 60% share of the market because its product is ea
Total confectionary segment share
38
This figure clearly reveals about the total confectionary segment share in the market.the highest share in confectionary market is choco bars with 37.5%. The second highest share is sugar confectionary share with 33.6%.Gum share is 11.6%, Child novelty is 3.2%, Assort choco is 2.2%, Block choco is 10.9% and strips share is 1.1%. So this is the total confectionary segment share.
4.1 DATA ANALYSIS AND FINDING
39
After analyzing the data we came to conclusion that Nestle is the most popular brand in
the market. It nearly dominates about 60% of the total confectionary market. . Nestle has
emerged as a significant competitor with about 20% market share. Key competition in the
chocolate segment is from co-operative owned Amul and Campco, besides a host of
unorganized sector players. There exists a large unorganized market in the confectionery
segment too. Even though nestle has 20% share in the market but still it is very far away
from Nestle. Nestle completely dominates the whole confectionary market. Whatever
product Nestle made it is completely able to sell in the market. Because Cadbury
manufactures quality products.In the Chocolate Confectionery business, Nestle has
maintained its undisputed leadership over the years. Some of the key brands are Nestle is
Crunch, Kit Kat, Smarties and Laffy Taffy.
40
CHAPTER 5
CONCLUSION AND SUGGESTION
5.1 Conclusion
41
Nestle Schweppes prepares financial statements because: · As a listed company, it is
legally required to do so. Nestle Schweppes wants to communicate a true and fair picture
of the financial state of the company to its shareowners and external analysts. The
company values transparency and honesty and aims to reflect this is all its
communications, both internally and externally. Nestle won the Communication of
Corporate Strategy Award at the Price water house Coopers 'Building Public Trust'
awards in 2006. This publicly recognized the high standards of the company's reporting:
'a highly accessible overview of its short-term strategy, major markets and measurable
Price plays an important role in the purchase of a product like dairy milk they have
introduced dairy milk the most popular chocolate in Rs.5 also which is within the reach
of every customer. Consumer prefers quality goods at lower price like Nestle people just
introduced bytes, which is a snack, which is sweet. Consumer is loyal to brand so it’s
necessary to pay attention to the brand image. In today’s world most of the people see the
image of the product and then purchase it. So it’s necessary to make an image in market.
Consumer prefers those goods whose advertisements are shown on television. Price
should be according to the competitor’s price .i.e the price of Nestle should be less or
same as the competitors price.
5.2 SUGGESTION
42
There should be difference in pricing strategy of Nestle i.e. in term of rural and urban
areas. It should show more and more ad of the chocolates that it is offering. For Example,
Nestle only emphasis on Kit Kat chocolate the most and not the other products. It
should introduce different schemes like giving mask to the children with their product to
attract children the most. The packaging of the Nestle product should be made more
attractive so that more and more people attractive towards it. Every customer likes
changes if not they get used to it but they should take risk.
BIBLIOGRAPHY
43
www.nestleindia.co.in
www.findarticles.com
www.nestle.co.uk
www.economictimes .com
www.wikipedia.org
44