Batch Disbursement Guide

1. Top Up

Our disbursement product relies on top up system. That means you need to maintain a balance of funds within our system. We hold these funds securely on your behalf until you give us instructions to send them elsewhere. You can either top up to our Mandiri or BCA account. Please follow instructions to top up balance or follow instructions below:

• Mandiri: You can top up via Mandiri by transferring to Mandiri Virtual Account dedicated to your Xendit account. To get your Mandiri VA number, go to Settings > General > Top Up and follow instructions in the screenshot below.

• BCA: You can also transfer to this account below:

Bank: BCA

• Account name: PT Sinar Digital Terdepan • Account number: 0703053707 • Description: [Your company name]

2. Setup PIN

Go to Settings > General > Change PIN. Enter 6 digit numeric to set as your PIN. You only need to set this PIN once but you can change your PIN anytime. Keep your PIN safe and do not share it as it will be used to approve disbursements.

Note: This can only be done by User with “Can Approve” permission. Find out in your dashboard: Settings > Users

3. Upload batch file

Within the Batch Disbursement tab, you begin by uploading a batch. Please use the Excel template provided on the Dashboard by clicking the Upload Batch button. The wrong file format cannot be processed. Please download our batch disbursement template here. Please note that you need to fill up the "Email To" field in order to CC or BCC anyone on the email. If you have just one recipient, please do not put the recipient under CC/BCC because the email will not get sent out.

i. On your dashboard, please click on Batch Disbursement (make sure it is on Live mode).

ii. Click on the upload on the right side of the screen.

iii. On the same right corner, you will find the option “Download Template”, in which you can

download and fill the data for your disbursement in Excel format. Please note that the wrong file format cannot be processed.

iv. Proceed to “Upload Batch” to upload the Excel file you have filled using the suggested format.

Note: This can only be done by User with “Can Edit” permission. Find out in your dashboard: Settings > Users

4. Validation

For your security and to prevent mistakes, we check to see if the bank account exists and if the name matches what you entered. The mismatches are shown and you can choose to process any errors.

Note: This can only be done by User with “Can Edit” permission. Find out in your dashboard: Settings > Users

5. Approve batch disbursements

Go to Batch Disbursement > Approved to check the status of your batch disbursement.

Note: This can only be done by User with “Can Approve” permission. Find out in your dashboard: Settings > Users

Batches have 4 statuses: • Pending: batch disbursements are being processed

• Failed: batch disbursements have been processed and all of the transactions are failed

• Check: all disbursements have been processed but some of the transactions are failed. You can mark it as completed if you already check it.

• Completed: batch disbursements have been processed and all of the transactions are successfully completed

6. Email Report

Once the batch disbursement has been processed, we will automatically send the report to your registered email you use to login to your Xendit dashboard. Your end user will also receive email from Xendit once the disbursement is completed if you have filled out the email column in the uploaded Excel file. Note: This can only be done by User with “Can View” permission. Find out in your dashboard: Settings > Users

7. Downloading transaction report Click on the batch disbursement in the list to see the Batch Summary. On the top right you will see the download option.